100% lettings valuation accuracy
99% lettings fee satisfaction
Oct 14,2011
Oct 14,2011
4
people found
this helpful
this helpful
I was a tenant with Malcolm Gold for approximately 10 months. When I moved in to the house there were a number of problems including a shower which leaked from upstairs, blocked drains, broken and unusable plug sockets, broken door handles....grafitti inside the fitted wardrobes, old furniture left belonging to the owner, dints in the walls, the list was endless. Twice I was visited for an inspection and all of these things were addressed but nothing was ever done. I wasn't happy because I was paying 600 pound a month for a house that was substandard.. At Xmas time, my family and I were left without heating or hot water for over a week because the boiler had broke and no-one would answer my telephone calls. After 10 months I left the property in a much better state than how I moved into it and a few days after I had handed in the keys I received a telephone call from a woman representing Malcolm Golds letting agency, she was very annoyinhg in her attitude towards me, she said that I had left the property in a filthy state, she blamed the state of the house on me including the broken plug socket, the wet carpet from the leak etc etc, she even said the carpets smelt of urine?? The thing that really annoyed me was her attitude in that she was very patronising calling me 'Huni' constantly while she was telling me that I wouldn't be getting any of my 600 pound deposit back because of the state I had left the house??? I spent two days cleaning that house from top to bottom before I handed in the keys. I will never rent a property from Malcolm Gold again and I have adviced family and friends to stay well clear of them.
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Latest Reviews
26th Apr 2024
reviewed by 'Darren'
4th Mar 2013
reviewed by 'theburntone'
14th Oct 2011
reviewed by 'Damamajo'
2nd Feb 2011
reviewed by 'josephine'
27th Oct 2010
reviewed by 'Messed'
22nd Jul 2010
reviewed by 'Rachel'
Opening Hours
Address
Malcolm Gold Sales & Lettings
5-6 Villandro House
Freetown Way,Hull
Yorkshire
HU2 8JL
01482 327122
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £1,888 | £1,888 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 3 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 26,2024
Apr 26,2024
0
people found
this helpful
this helpful
Fire alarm went off at 06:00 today 24.4.2024 at 88 Westbourne Avenue
I have called them but no one is answering the phone. A very poor service but from other reviews we can see this is a piss poor company....
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Mar 04,2013
Mar 04,2013
5
people found
this helpful
this helpful
I was a tenant for 2 years and could never get any help with any repairs, my floors were collapsing and had big holes in and I was in a flat on the 2nd floor, when I asked for them to be repaired due to their ...
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What agent could do to change your mind?
Nothing as I don't believe they are capableAttached Filesnbsp;
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Oct 14,2011
Oct 14,2011
4
people found
this helpful
this helpful
I was a tenant with Malcolm Gold for approximately 10 months. When I moved in to the house there were a number of problems including a shower which leaked from upstairs, blocked drains, broken and unusable plug sockets, broken door handles....grafitti inside the fitted wardrobes, ...
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Feb 02,2011
Feb 02,2011
1
people found
this helpful
this helpful
Malcolm Gold didn't answer my calls, as they over took on too many properties. It was a real shame that work hadn't been done like they said they would do. In fact that it was non existent, leaving my tenants with leaking roofs, leaking windows, ...
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Oct 27,2010
Oct 27,2010
0
people found
this helpful
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They let precious properties for me and they promised me they would take great care of the property. They allowed a leaking roof and guttering to get worse and worse. I pleading with them to fix the issue but it became worse and worse. I ...
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Jul 22,2010
Jul 22,2010
3
people found
this helpful
this helpful
As soon as they have you in a contract, they aren't interested. They mess you about when things need fixing. Their 'emergency' number goes to an answer machine. The most recent problem from them is there was a leak coming from our toilet which was ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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