100% sales valuation accuracy
78% sales fee satisfaction
Mar 31,2015
Mar 31,2015
0
people found
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Left the back door unlocked at end of open house and I discovered this when returning home several hours later.
Quickly achieved an asking price offer however, the agents either did not properly vet the prospective purchaser or were economical with the facts about her position which ultimately delayed completion of the sale.
Once the offer had been accepted, I found I was having to chase the agents constantly for updates and the information that was reported to me was inconsistent. Given the fee that is charged for selling the property I would have expected the agents to take this part of the process more seriously and be pro-active in managing the sale through to completion.
Quickly achieved an asking price offer however, the agents either did not properly vet the prospective purchaser or were economical with the facts about her position which ultimately delayed completion of the sale.
Once the offer had been accepted, I found I was having to chase the agents constantly for updates and the information that was reported to me was inconsistent. Given the fee that is charged for selling the property I would have expected the agents to take this part of the process more seriously and be pro-active in managing the sale through to completion.
What agent could do to change your mind?
The marketing and process up to acceptance of offer was good, although I have concerns about the level of prospective purchaser vetting that was undertaken. Fees were expensive in relation to the service received, particularly when compared with the fee that the solicitor receives for undertaking the conveyancing. Fortunately I was able to rely on my solicitor for support. If I had known how much legwork I would need to do myself post offer, I would have considered selling privatelyAttached Filesnbsp;
Comment on agent fees
The marketing and process up to acceptance of offer was good, although I have concerns about the level of prospective purchaser vetting that was undertaken. Fees were expensive in relation to the service received, particularly when compared with the fee that the solicitor receives for undertaking the conveyancing. Fortunately I was able to rely on my solicitor for support. If I had known how much legwork I would need to do myself post offer, I would have considered selling privately
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Latest Reviews
24th Jun 2021
reviewed by 'Emma Turner'
22nd Dec 2020
reviewed by 'Angela'
14th Sep 2020
reviewed by 'mick'
10th Dec 2018
reviewed by 'Very'
14th Nov 2018
reviewed by 'Stuart'
31st Mar 2015
reviewed by 'Elaine'
Opening Hours
Address
Kelway Law Estate Agents
107-109 Weyhill
Haslemere
Surrey
GU27 1HS
01428 661525
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 78% | £105,000 | £475,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 4 | 3 | 2 | 0 | 0 | 0 |
Areas covered
- GU27
- GU28
- GU29
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jun 24,2021
Jun 24,2021
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Kelway law estate agents have been very helpful throughout the process of buying our house. They have been able to keep us up to date on the progress and quick at replying to any questions we have....
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Dec 22,2020
Dec 22,2020
0
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John and the team have been amazing. Always keeping us up to date with progress. Resolving any hiccups quickly and efficiently. Interaction with solicitors, us and vendor absolutely spot on. Superb service at all times....
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Sep 14,2020
Sep 14,2020
0
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Our experience with Kelway Law at Haslemere was very impressive.
From our initial meetings with Franco, to the final stages with Amy, who even helped us find a rental property when a 'gazzumping' situation happened!
The Haslemere guys did what they said they would do ...
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Dec 10,2018
Dec 10,2018
1
people found
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Cowboys doesn't even begin to describe this company. I rented my home with them when living overseas (under a "fully managed" plan) and after a couple of years decided to sell. Hadn't particularly been happy with the service but stuck with them for the sale ...
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Comment on agent fees
Paid high fees for a "fully managed" choice on my property and they didn't manage the property to any kind of standard
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Nov 14,2018
Nov 14,2018
2
people found
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As you can see from most of the latest reviews, this is a terrible estate agents. The agents, bar one (Abigail) are awful. Exactly what you'd expect from a sketch show representation of the industry. The service to sell was rushed, rude, and just trying ...
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Comment on agent fees
The fees are acceptable
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Mar 31,2015
Mar 31,2015
0
people found
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Left the back door unlocked at end of open house and I discovered this when returning home several hours later.
Quickly achieved an asking price offer however, the agents either did not properly vet the prospective purchaser or were economical with the facts about her ...
read full review
read full review
What agent could do to change your mind?
The marketing and process up to acceptance of offer was good, although I have concerns about the level of prospective purchaser vetting that was undertaken. Fees were expensive in relation to the service received, particularly when compared with the fee that the solicitor receives for undertaking the conveyancing. Fortunately I was able to rely on my solicitor for support. If I had known how much legwork I would need to do myself post offer, I would have considered selling privatelyAttached Filesnbsp;
Comment on agent fees
The marketing and process up to acceptance of offer was good, although I have concerns about the level of prospective purchaser vetting that was undertaken. Fees were expensive in relation to the service received, particularly when compared with the fee that the solicitor receives for undertaking the conveyancing. Fortunately I was able to rely on my solicitor for support. If I had known how much legwork I would need to do myself post offer, I would have considered selling privately
Was this helpful?
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Yes
Jan 28,2015
Jan 28,2015
0
people found
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Very efficient, helpful and friendly staff. This became particularly apparent when my initial purchaser withdrew from the sale with no reason given. Within 24 hours another purchaser was found by Kelway Law, an offer made and accepted and now completed....
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Dec 15,2014
Dec 15,2014
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Throughout the process, which in my case was not straightforward due to factors outside the control of the agent, I had excellent support and service from Franco Pullano. He was very proactive, positive and tactful, and overall this gave me confidence in the agency. They ...
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Nov 11,2014
Nov 11,2014
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Our experience with Kelway Law Haslemere was a positive one. At a stressful time which is sometimes made worse by agents, Kelway were calm and honest in their correspondence....
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Jun 04,2014
Jun 04,2014
1
people found
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The house was left empty whilst we were overseas, Kelway Law were prompt with email communication and had no problems dealing with our solicitors and neighbours.
The sale went through with no problems thanks to the efforts of Keways....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:47 AM 14/04/2015 by John Hodges
