Stirling Ackroyd
Mitcham, CR4
4.8/5, 48 reviews
96% recommended
100% sales valuation accuracy
75% sales fee satisfaction
83% lettings valuation accuracy
88% lettings fee satisfaction

Contact Us

“Ronaldo was very helpful with valuing and marketing my property, ......”

Share on :
Mar 24,2015
Minithumbup
By: 'Sandra'
Mar 24,2015
2 people found
this helpful
Ronaldo was very helpful with valuing and marketing my property, I got a buyer almost immediately, nearly paying the full asking price, he was very professional and courteous.

Cecil is the star of the office, he dealt with every phone call I made and if he was not sure of the answer to any of my queries he would find out and call me back immediately, he was very helpful and made my move less stressful.

I would certainly recommend this office to anyone who is thinking of moving.
Comment on agent fees
Very happy with the fee charged,.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 48
12th Apr 2019
reviewed by 'Beatrice'
“I think the agency is really good, with good service and really friendly staff, I am really happy with the ......”
5th Nov 2018
reviewed by 'Jay'
“I have helped my friend to move into the property in Mitcham. My thanks goes to all Mitcham team in ......”
24th Oct 2018
reviewed by 'Sylwia'
“We are first time buyers. Ali helped us to find property within very short time and at good price as ......”
12th Jan 2018
reviewed by 'Shez'
“Mo and Yakub were fantastic in marketing my property, they kept me informed every step of the the way. I ......”
21st Dec 2017
reviewed by 'Sandra'
“Excellent personal service; arrived promptly for appointment. Sukina kept me updated and made the process of selling our home manageable....”
23rd Oct 2017
reviewed by 'Angena'
“Mo Islam was fantastic!!! The landlord was a bit reluctant to let the property to us however he was able ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Stirling Ackroyd
201 London Road
Mitcham
Surrey
CR4 2JD
020 8640 1500

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 75% £236,000 £430,500
Lettings 83% 88% £550 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 1 21 1 9 0 7 0 0 0
Areas covered
  • CR4
  • Mitcham,
  • SW17
  • Colliers Wood,
  • SW19
  • Morden
  • SM1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Bermondsey Street, SE1
Bloomsbury, WC1A
Brixton, SW2
Brook Green, W14
Brook Green, W14
Byfleet, KT14
Camberwell, SE5
Chiswick, W4

“A good experience...”

Share on :
Apr 12,2019
Minithumbup
By: 'Beatrice'
Apr 12,2019
0 people found
this helpful
I think the agency is really good, with good service and really friendly staff, I am really happy with the place I choose....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very satisfied...”

Share on :
Nov 05,2018
Minithumbup
claim your profile
Mohammed
By: 'Jay'
Nov 05,2018
1 people found
this helpful
I have helped my friend to move into the property in Mitcham. My thanks goes to all Mitcham team in Townends especialy Mr.Bhatti who was absolutely spot on proffesienally handled the whole process and was very very helpful. Thank you ever so much....
read full review
Comment on agent fees
Outstanding performance
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Helpful and polite...”

Share on :
Oct 24,2018
Minithumbup
claim your profile
Ali
By: 'Sylwia'
Oct 24,2018
0 people found
this helpful
We are first time buyers. Ali helped us to find property within very short time and at good price as well. He was very helpful and attentive. We can't fault him or his team in Mitcham at all. Great bunch of passionate people....
read full review
Comment on agent fees
No comment
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Mo and Yakub were fantastic in marketing my property, they ......”

Share on :
Jan 12,2018
Minithumbup
claim your profile
Yakub
By: 'Shez'
Jan 12,2018
1 people found
this helpful
Mo and Yakub were fantastic in marketing my property, they kept me informed every step of the the way. I would highly recommend both of them and Townends....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent personal service; arrived promptly for appointment. Sukina kept me ......”

Share on :
Dec 21,2017
Minithumbup
claim your profile
Sukina
By: 'Sandra'
Dec 21,2017
0 people found
this helpful
Excellent personal service; arrived promptly for appointment. Sukina kept me updated and made the process of selling our home manageable....
read full review
Comment on agent fees
competitively good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Mo Islam was fantastic!!! The landlord was a bit reluctant ......”

Share on :
Oct 23,2017
Minithumbup
By: 'Angena'
Oct 23,2017
2 people found
this helpful
Mo Islam was fantastic!!! The landlord was a bit reluctant to let the property to us however he was able to persuade him. Thanks Mo ! We are very satisfied with the place. We highly recommend him to anyone looking to rent a property from Townends....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My experience was quite different from all other agencies. I ......”

Share on :
Oct 20,2017
Minithumbup
By: 'Gertrude'
Oct 20,2017
3 people found
this helpful
My experience was quite different from all other agencies. I quite enjoy working with Townends agency and love the way they handle my housing situation. I had less then 2 weeks to move out my previous place and they work endlessly to get me a good ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Mo is absolutely brilliant, I can always rely on him ......”

Share on :
Jul 31,2017
Minithumbup
By: 'Natasha'
Jul 31,2017
4 people found
this helpful
Mo is absolutely brilliant, I can always rely on him to help me with any cases we are referencing for Townends....
read full review
Comment on agent fees
good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A very friendly, helpful and efficient service was provided which ......”

Share on :
Jul 24,2017
Minithumbup
By: 'Andrew'
Jul 24,2017
4 people found
this helpful
A very friendly, helpful and efficient service was provided which helped make the whole process quick, easy and hassle free....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This agency is a one big joke. We paid huge ......”

Share on :
Dec 08,2016
Minithumbdown
By: 'Unorganised'
Dec 08,2016
6 people found
this helpful
This agency is a one big joke. We paid huge fees for the service that we don't get. All they do, they find you a landlord - that's it. I just rang them, because we already living in our property for 2 months and we still ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Kiran provided a professional service. He was very helpful and ......”

Share on :
Sep 14,2016
Minithumbup
By: 'K'
Sep 14,2016
1 people found
this helpful
Kiran provided a professional service. He was very helpful and was always available to answer my calls. Would definitely use again....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Bijal and Phillip have helped me secure a good tenant ......”

Share on :
Apr 22,2016
Minithumbup
By: 'Happy'
Apr 22,2016
1 people found
this helpful
Bijal and Phillip have helped me secure a good tenant for my property. Intitally my property was on with another agent. They hadnt been able to rent it. Having initally dealing with Philip, he was always free to help with any advice needed and answer ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Townends are known to be a very proffessional company. The ......”

Share on :
Apr 18,2016
Minithumbup
By: 'Daniel'
Apr 18,2016
0 people found
this helpful
Townends are known to be a very proffessional company. The service i recieved from them has always been good. I dealt with Phillip who was very helpful. He was happy to show us the property a few times till we were happy. They always available ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Townends has been a breathe of fresh air. They were ......”

Share on :
Feb 25,2016
Minithumbup
By: 'Christine'
Feb 25,2016
0 people found
this helpful
Townends has been a breathe of fresh air. They were upfront with what was needed to be done. Philip was friendly, personable and very helpful with any queries I had. Frances was also very helpful. The referencing process was straight forward and i was able ...
read full review
Comment on agent fees
Okay
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Good service received from everyone we dealt with, including Phillip, ......”

Share on :
Jan 23,2016
Minithumbup
By: 'Jo'
Jan 23,2016
0 people found
this helpful
Good service received from everyone we dealt with, including Phillip, Colin, Frances & Fiona The service was efficient and quick, thankyou...
read full review
Comment on agent fees
There's quite a few fee's to take on board especially if using the Rent Protection Scheme as you then have to pay for an inventory as well
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“They provided me let only service, but didn't throughly check ......”

Share on :
Oct 14,2015
Minithumbdown
By: 'A'
Oct 14,2015
2 people found
this helpful
They provided me let only service, but didn't throughly check the tenants. It then later turned out that in month 3 the tenants submitted my property to vulnerable adults from the outset, they never lived in my property. Townends wiped their hands of the situation, and ...
read full review
What agent could do to change your mind?
They have no compassion, and they found me bad tenants, after which they took my money and didn't offer any sort of compensation!
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As Muktaar Solomon as Phillip Addo even when I was ......”

Share on :
May 28,2015
Minithumbup
By: 'Carlos'
May 28,2015
0 people found
this helpful
As Muktaar Solomon as Phillip Addo even when I was leaving the house provided me all necessary information. They served a good service. Recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“First Contact was with Muktaar Solomon and then Philip Addo . ......”

Share on :
May 25,2015
Minithumbup
By: 'Carolyn'
May 25,2015
0 people found
this helpful
First Contact was with Muktaar Solomon and then Philip Addo . They turned up on time and always polite. They found tenants in a week and they kept in touch while they did the references. Diane, Katherina & Fiona then took over until the tenants were moved ...
read full review
Comment on agent fees
Happy to pay agreed fee as we achieved asking price. It was fair for the swift service we received.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you for the good job you guys have done ......”

Share on :
May 21,2015
Minithumbup
By: 'Johnson'
May 21,2015
0 people found
this helpful
Thank you for the good job you guys have done for me and my wife.We do appreciate a lot.Thanks to Phillip addo....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Ronaldo was very helpful with valuing and marketing my property, ......”

Share on :
Mar 24,2015
Minithumbup
By: 'Sandra'
Mar 24,2015
2 people found
this helpful
Ronaldo was very helpful with valuing and marketing my property, I got a buyer almost immediately, nearly paying the full asking price, he was very professional and courteous. Cecil is the star of the office, he dealt with every phone call I made and if ...
read full review
Comment on agent fees
Very happy with the fee charged,.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have had problems with previous estate agents in the ......”

Share on :
Mar 16,2015
Minithumbup
By: 'R.'
Mar 16,2015
0 people found
this helpful
I have had problems with previous estate agents in the past, but the level of professionalism and dedication from the Mitcham branch of Townends has been exceptional. they were very committed to looking after my property and getting a good tenancy rate while at the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Good customer care, friendly staff and helped throughout the purchase ......”

Share on :
Jun 24,2014
Minithumbup
By: 'Jen'
Jun 24,2014
0 people found
this helpful
Good customer care, friendly staff and helped throughout the purchase period to get things move smoothly and compete early as possible. No concerns, would be happy to re-use their service....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From begin to end the process was seamless, Ronaldo was ......”

Share on :
May 28,2014
Minithumbup
By: 'Steve'
May 28,2014
1 people found
this helpful
From begin to end the process was seamless, Ronaldo was both professional and informative in terms of the sale and pricing etc. I would not hesitate to recommend Townends to other potentail sellers or purchasers....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Ronaldo was very professional and would call to make sure ......”

Share on :
May 21,2014
Minithumbup
By: 'Remie'
May 21,2014
1 people found
this helpful
Ronaldo was very professional and would call to make sure everything was going to plan at relevant times during the process. Sharm took over while Ronaldo was unavailable and was very helpful....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I used Townends Mitcham last month to buy a property. ......”

Share on :
Apr 30,2014
Minithumbup
By: 'SABRINA'
Apr 30,2014
1 people found
this helpful
I used Townends Mitcham last month to buy a property. I cannot recommend them enough. Both Sharm & Ronaldo were calm & professional throughout the whole process. They are both incredibly refreshing; they act in a friendly, professional manner. Sharm would call twice a week to provide ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Townends offered us an excellent service since the very first ......”

Share on :
Apr 23,2014
Minithumbup
By: 'Aina'
Apr 23,2014
0 people found
this helpful
Townends offered us an excellent service since the very first time that we spoke to them on the phone. They are very professional and polite plus, Clint helped us with everything since the first moment. It is a 10/10 service and highly recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Clint got a tenant for us very quickly. He is ......”

Share on :
Apr 08,2014
Minithumbup
By: 'RF'
Apr 08,2014
0 people found
this helpful
Clint got a tenant for us very quickly. He is very organised, kind and helpful. He is very professional and I feel confident of on going great service....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“have no reservation in recommending Townends in Mitcham to handle ......”

Share on :
Apr 07,2014
Minithumbup
By: 'k.'
Apr 07,2014
0 people found
this helpful
have no reservation in recommending Townends in Mitcham to handle a sale. They clearly get to know their potential buyers and seem to take care to match them to properties accordingly. Thereby saving time for the seller. . The valuation was realistic and we had an ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sharm was very helpful in finding us properties and didn't ......”

Share on :
Mar 10,2014
Minithumbup
By: 'Carole'
Mar 10,2014
0 people found
this helpful
Sharm was very helpful in finding us properties and didn't lose interest or patience when it took a while to find one. When we were in a better position to buy he prioritised us for suitable properties coming on the market and was very honest ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The staff at Townends Mitcham were very helpful, polite and ......”

Share on :
Mar 03,2014
Minithumbup
By: 'Bosqueboy'
Mar 03,2014
0 people found
this helpful
The staff at Townends Mitcham were very helpful, polite and professional at all times. They did their best to help expedite the sale of my property....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:21 PM 21/11/2017 by allAgents

Awards won by Stirling Ackroyd, Mitcham CR4 2JD



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn