100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
Mar 17,2015
Mar 17,2015
0
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Rachel was tenacious in sourcing, following up and bringing our purchase to a positive conclusion. Would recommend her to assist with a property purchase. We did however purchase the property to rent out and were disappointed that there were problems with the tenant which were not uncovered by Red Homes which caused us unnecessary anxiety after the purchase.
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Latest Reviews
3rd Feb 2016
reviewed by 'Hoping'
22nd Jan 2016
reviewed by 'Ellen'
22nd Jan 2016
reviewed by 'Ellen'
12th Jan 2016
reviewed by 'Ellen'
16th Oct 2015
reviewed by 'Anne-Marie'
11th Aug 2015
reviewed by 'Geraint'
Opening Hours
Address
Red Homes Estate Agents
1 Clive Road
Canton,Cardiff
Cardiff County
CF5 1HF
02920 575631
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £90,000 | £188,000 |
| Lettings | 100% | 88% | £500 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 7 | 0 | 14 | 1 | 4 | 0 | 0 | 0 |
Areas covered
- CF5
- Cardiif
- CF14
- Vale of Glamorgan
- CF23
- Barry
- CF24
- CF15
- CF10
- CF3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Feb 03,2016
Feb 03,2016
2
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this helpful
this helpful
my contract was 21 weeks, which I found excessive and would've hoped this lengthy contract would have been pointed out earlier. I had viewings from people who were looking for a bigger property which I found frustrating as the agent should have been informing them/ showing ...
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What agent could do to change your mind?
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Comment on agent fees
Good
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Feb 03, 2016
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(1)
Dear Rebecca,
Thank you for your review. Our comments follow:
At the point of instruction you read and agreed our contract terms and had every chance to discuss our contract term with us.
No floorplan was requested by yourself so buyers could not see the actual layout of your property. Measurements of each room are clearly stated on the sales particulars and our advertising for buyers to see therefore if a buyer wants to further view after reading the description then that is up to them, we ...
Jan 22,2016
Jan 22,2016
0
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I phoned them when looking for a property and they immediately had one for me which was in superb condition. Very professional and helpful....
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Jan 22,2016
Jan 22,2016
0
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I phoned them when looking for a property and they immediately had one for me which was in superb condition. Very professional and helpful....
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Jan 12,2016
Jan 12,2016
0
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I was happy with the professionalism of Rachel when applying to rent the property, I had looked at other properties in the area and was not impressed. Rachel took the time to explain everything to me, as I had not rented a property before....
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Comment on agent fees
good
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Oct 16,2015
Oct 16,2015
0
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They dealt with the property in an efficient manner and what I liked they kept you up-dated of the progress...
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Aug 11,2015
Aug 11,2015
0
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Took over a year to sell, but not the agents fault. However more stringent checks of potential buyers mortgage situation could have helped avoid the situation of the buyers pulling out. Rachel kept us informed at every step. On the odd occasion however we were ...
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Comment on agent fees
Very competitive.
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Aug 11, 2015
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Dear Geraint, Thank you for your comments. We do our very best to confirm proof of funds for all buyers and discuss with sellers the buyers position before we place the property under offer. Your first buyers did prove to us they had a mortgage approved however stalled their purchase for unknown reasons and then pulled out when their mortgage offer expired. With regards to lease fees we can not confirm to a buyer what they are unless we see actual documentation and it is that of the solicito ...
Jul 19,2015
Jul 19,2015
0
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I cannot overstate the excellent service provided by Rachel Rowe and Red Homes. They were professional, efficient, courteous, reassuring and friendly. They organised an open day for the house sale and achieved the asking price that day. Rachel went beyond helpful, when it was difficult ...
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Comment on agent fees
Very reasonable.
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Jul 10,2015
Jul 10,2015
0
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got my settlement through today from Red Homes selling my property for me! i've used them for 4 happy years renting and now over the moon with my sale. a very professional service and painless experience that i would highly recommend to others :-) they got ...
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Comment on agent fees
very reasonable
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May 22,2015
May 22,2015
0
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Red Homes handled the sale of my new property and purchase of my old property. I found them helpful, friendly and knowledgeable in all aspects of both the sale and the purchase....
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Comment on agent fees
Fees were as described when we engaged the agent.
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May 14,2015
May 14,2015
0
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I would highly recommend Red Homes. Rachel was extremely helpful from day 1, she arranged an open day which was more convenient for me (rather than the odd viewings which I know she does arrange also) and sold the house on the 1st viewing! (along with 3 ...
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Comment on agent fees
I paid a fixed fee on the sale of the house.
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May 04,2015
May 04,2015
0
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Red Homes was recommended to me by a friend. Gareth first visited the property and was friendly
and not at all pushy as some other agents had been. Rachel Rowe then visited the property and was very professional. Rachel spent some time setting the scene ...
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Comment on agent fees
The fees were very competitive and definitely value for money
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Mar 27,2015
Mar 27,2015
0
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Overall the service received from Red Estate Agents was good.
I was able to communicate effectively via email which was important to me not being able to take calls during the day due to work. This made the whole application process far less stressful and ...
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Comment on agent fees
In comparison to the fees that I have paid in the past with other properties that I have let. Red's fees are excessive and not very clear until you gain clarification.
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Mar 17,2015
Mar 17,2015
0
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Rachel was tenacious in sourcing, following up and bringing our purchase to a positive conclusion. Would recommend her to assist with a property purchase. We did however purchase the property to rent out and were disappointed that there were problems with the tenant which were ...
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Jan 20,2015
Jan 20,2015
0
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I have recently rented a property via Red Homes of Clive Road Canton. The service I received when viewing and discussing the rental was really friendly and positive, which helped this new renter feel comfortable with the process. Any issues or queries I have had ...
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Jan 18,2015
Jan 18,2015
1
people found
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I had my house on the market with a local estate agent and had a terrible time with getting hold of them and did have any pictures taken in 9 weeks of being on the market, so i called red homes to value my house and ...
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Comment on agent fees
I paid 1% on my house which was half of a local agent which was a great saving.
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Dec 19,2014
Dec 19,2014
0
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the agency have been helpful and have accommodated any requirements that i have had regarding the property.
they have kept me informed on any issues that may have arisen at the property which i have appreciated.
i find them to be friendly and approachable...
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Nov 14,2014
Nov 14,2014
0
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My whole experience of Red Homes as a landlord has been one of professionalism curtsy and a can do attitude. I saved a considerable sum by transferring my property to them and it was only when they took over that I realised what poor service ...
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Comment on agent fees
Very fair compared with other agents
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Aug 21,2014
Aug 21,2014
0
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Excellent service, Rachel even managed to secure a sale for our property for £7000 more than the asking price. She and Jo were always patient and professional throughout and were always on hand to answer questions and act on our behalf. Highly recommended....
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Comment on agent fees
The cheapeast around Cardiff!
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Aug 15,2014
Aug 15,2014
0
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We have just bought our first home, Red homes were brilliant, jo showed us around the property on several occasions, was helpful and let us get on with it. Rachel kept us updated when our solicitors werent v.good. they are a great team and ...
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Aug 14,2014
Aug 14,2014
0
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Rachel was extremely helpful and friendly in helping me find a tenant. This is the first time I've ever put a property out to let so was very nervous. unlike other agents Rachel treated you as a person and explained everything to me in a ...
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Aug 04,2014
Aug 04,2014
0
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Rachel was awesome and did exactly what she said she would do, even though we were selling properties in Cardiff from New Zealand she handled everything in a professional and considered manor making the whole process easy and plain sailing. I would not hesitate to ...
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Jun 22,2014
Jun 22,2014
0
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Having already bought the house through Red Homes, and been pleased with the service, I went back to them to sell it. Rachael is efficient, reassuring and timely. Although only running a small Agency she is always busy, a sure sign that she is doing ...
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Apr 25,2014
Apr 25,2014
0
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Rachel from Red Homes impressed me throughout the sale of my property. She was friendly, reassuring and professional throughout the process - from advising me on what remedial work i should undertake to increase the desirability of my house to liasing with the buyer and ...
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Apr 16,2013
Apr 16,2013
0
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Rachel's assistance was invaluable - always able to help whether by email, on the phone or in person. And absolutely no pressure. Just genuinely top-class service with a smile!
Thanks Red Homes...
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Jan 27,2013
Jan 27,2013
0
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We had our home on the market with Peter Alan for 3 months and had just one viewing, from which we received no feedback.....we changed to red homes and Rachel was always in contact with us via email or phone...she had lots of viewings......
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Jan 22,2013
Jan 22,2013
0
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Rachel was extremely helpful and prompt in dealing with all our enquiries about our new home. Even though moving house can be quite stressful, Rachel's professionalism and knowledge helped us greatly, and it ended up being an easy and smooth transaction....
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Dec 15,2012
Dec 15,2012
0
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They are faultless make renting my property easy Rachel found me a tennant within 1 week and has organized everything from first viewing, vetting tennants,safety cerificates,collecting rent each month, repairs and inspecting the property. Red homes come highly recomended more profesional and better value ...
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Nov 06,2012
Nov 06,2012
0
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The customer service received by Rachel upon viewing flats, as well as the process of moving in, has been second to none. After having bad experiences with other estate agents, Red Homes have been a breath of fresh air and I would recommend them to ...
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“Rachel was extremely knowledgeable, professional and helpful. After each viewing ......”
Nov 06,2012
Nov 06,2012
0
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Rachel was extremely knowledgeable, professional and helpful. After each viewing she always provided excellent and useful feedback. Rachel maintained regular communication throughout the sale process. The selling fee was very competitive compared with other local agents. I would strongly recommend anyone use Rachel's services at ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If you have a complaint please either email us at [email protected] or write to us at 1 clive road, canton, Cardiff cf5 1hf and we will respond within 48 hours.
Last updated at 10:27 AM 07/09/2015 by rachel rowe
Best Estate Agent in Cardiff 
Best Estate Agent in Cardiff 
