75% sales valuation accuracy
89% sales fee satisfaction
Mar 16,2015
Mar 16,2015
2
people found
this helpful
this helpful
When renting out this property , nothing could be better. Prompt very good service. Found for me the right tenant. I was that pleased that I took out a fully manage agreement with them, this giving me peace of mind, and time to enjoy my retirement. How wrong have I been!!! The tenants have had a few minor problems, but to get a slight response , they had to ring H/Q and speak to a man called Sam, who rang me to say the tenant was very upset. I my self have had to deal with the tenants direct, as I have not received phone calls and emails back. I even emailed Haybrooks with phone numbers of tradespeople , who would respond asap to customers needs. I have had to contact trade people myself, and arrange times with them and the tenants. I have even been contacted while on holiday , as Haybrooks do not respond. This is not what I paid for!! As far as I can see, I will not been using Haybrooks again, when the agreement is due in a few weeks time. I have not signed any agreement, so as far as I know the agreement is not legal. I have had to use this site, as the email question form, as a blog on it, and returns to sender. I think that just sums it up. PS I do not want any phone calls with excuses , it as gone past that, as I have lost all faith.
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Latest Reviews
7th Apr 2023
reviewed by 'Alan & Carol Wheldon'
6th Feb 2019
reviewed by 'Joanne'
30th Apr 2018
reviewed by 'Fran'
30th Apr 2018
reviewed by 'Fran'
Opening Hours
Address
Haybrook
4 Peak Square
Crystal Peaks,Sheffield
South Yorkshire
S20 7PH
0114 2511055
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 89% | £335,000 | £355,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 7 | 1 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 07,2023
Apr 07,2023
0
people found
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this helpful
WOW is all we can say property sold yery quickly and the way nicola has dealt with us is superb...
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Feb 06,2019
Feb 06,2019
1
people found
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1st class service, we had 3 offers on our house within 1st week and sold by second week. All staff were excellent but dealt mainly with Dan, who was always very helpful....
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Comment on agent fees
Average
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Sep 17,2018
Sep 17,2018
0
people found
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this helpful
How refreshing to be able to recommend a really fantastic service from start to finish-from first visit to completion-we were always kept up-to-date and everyone was friendly and efficient would have no hesitation in recommending there service...
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Comment on agent fees
Well worth the fees
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Apr 30,2018
Apr 30,2018
0
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Would highly recommend Haybrook if you are wanting sell your property, the consultants I have dealt with have been very professional, helpful and consistent. My property was sold in under 1 week which I think is outstanding. If I was to sell another property in the ...
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Comment on agent fees
Reasonable fees
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Apr 30,2018
Apr 30,2018
0
people found
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Would highly recommend Haybrook if you are wanting sell your property, the consultants I have dealt with have been very professional, helpful and consistent. My property was sold in under 1 week which I think is outstanding. If I was to sell another property in the ...
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Comment on agent fees
Reasonable fees
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Apr 05,2018
Apr 05,2018
0
people found
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Thanks to Haybrook for assisting me with my enquires, they were dealt with very professionally. I cant recommend them enough...
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Apr 06, 2018
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(1)
Hi J Chann,
Thank you for the kind words about our Crystal Peaks branch, we're pleased to hear they delivered a professional service throughout. We will pass this feedback on.
Regards
Ross ...
Feb 05,2018
Feb 05,2018
0
people found
this helpful
this helpful
A very negative and upsetting experience...
My personal experience of selling a house with Haybrook.
A %commission was agreed with the agent with a reassurance that they had checked with their manager and it could be offered at said rate 'just the %rate, ignore the ...
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Mar 09, 2018
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(1)
Hi there,
We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience.
Thank you,
Regards
Ross ...
Feb 01,2018
Feb 01,2018
0
people found
this helpful
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The service was excellent lots of help and feedback. Special thanks to Dan, Vanessa and Sam Also Nicola. The team worked exceptionally hard to achieve the best sale possible. We would definitely
Recommend them to anyone seeking an Estate Agent....
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Comment on agent fees
Good
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Mar 09, 2018
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(1)
Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Oct 09,2017
Oct 09,2017
1
people found
this helpful
this helpful
The whole team at the Crystal Peaks branch have been extremely helpful and supportive throughout the whole process of selling my house. They are always prompt and efficient and every one of them has a positive happy demeanour and nothing is ever too much trouble. ...
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Comment on agent fees
Agents fees are worth the quality of service that is provided
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Mar 09, 2018
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Hi there,
Thanks for your kind words and thank you for the 4-star feedback.
Have a wonderful day,
Regards
Ross ...
Mar 16,2015
Mar 16,2015
2
people found
this helpful
this helpful
When renting out this property , nothing could be better. Prompt very good service. Found for me the right tenant. I was that pleased that I took out a fully manage agreement with them, this giving me peace of mind, and time to enjoy my retirement. ...
read full review
read full review
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Apr 14, 2015
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(1)
Hello
I'm so sorry to hear about this. Please email [email protected] so we can look into this for you.
Many thanks
Melanie Smith
Customer Relations Manager ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Best Estate Agent in S20 
I'm so sorry to hear about this. Please email [email protected] so we can look into this for you.
Many thanks
Melanie Smith
Customer Relations Manager