Belsize Park, London, NW3
4.5/5, 33 reviews
88% recommended
83% sales valuation accuracy
82% sales fee satisfaction
100% lettings valuation accuracy
86% lettings fee satisfaction

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“The service at Kinleigh Folkard & Hayward on Englands Lane and ......”

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Mar 11,2015
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By: 'Nathalie'
Mar 11,2015
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The service at Kinleigh Folkard & Hayward on Englands Lane and especially from Kasim Genc has been excellent.
Kasim was very efficient as he organised 3 viewings on the same evening, so I could make the best use of time. He was also very flexible and agreed to meet fairly late in the day. The properties he showed me were all nice and in line with what I was looking for. During the discussion phase with the landlord, Kasim was very diligent and the agreement was made quickly. Everything that was agreed was delivered. Kasim was also very helpful in helping me navigate the administrative process. Overall an excellent experience with a very professional agent.
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Latest Reviews

View all Reviews 33
5th May 2020
reviewed by 'Narmin'
“I am so happy with your service.They have really good service and choices to find the best property.Sam ......”
10th Dec 2019
reviewed by 'Simon'
“Very happy with the service Colin Gillibrand & his team provided letting a 2 bed flat with efficient back-up from Farnaz Basir. ......”
22nd May 2019
reviewed by 'Sarah'
“Stephen Paranthoiene showed me a great property, and Colin Gillibrand then turned that dream into a reality! He was meticulous, ......”
19th Feb 2018
reviewed by 'VS'
“It is one of the worst agencies I have ever had to deal with.The lack of their communication and ......”
8th Jan 2018
reviewed by 'Nik'
“We are really pleased with the efficient friendly personal service we got from Josh, Colin and Charmaine at Belsize Park ......”
18th Aug 2017
reviewed by 'Cathy'
“Excellent service from Joshua Wilson who arranged 4 viewings in one hour. Joshua understood our needs and was very responsive. Charmaine ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 16:00
  • Sunday: Closed
Address

Kinleigh Folkard & Hayward
38 Englands Lane
Belsize Park,London
Greater London
NW3 4UE
020 7483 4302

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 82% £0 £0
Lettings 100% 86% £530 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 21 3 0 0 0 0 0 1
Areas covered
  • NW1, NW2, NW3, NW5, NW6, NW10, NW11
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Beckenham, BR3
Belsize Park, NW3

“I am so happy with your service.They have rea......”

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May 05,2020
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Sam
By: 'Narmin'
May 05,2020
0 people found
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I am so happy with your service.They have really good service and choices to find the best property.Sam helped too much with my choice to find a property,during the quarantine time,I found the property,which helped me Sam.I highly recommend ...
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“Very happy with KFH Service...”

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Dec 10,2019
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Farnaz
By: 'Simon'
Dec 10,2019
0 people found
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Very happy with the service Colin Gillibrand & his team provided letting a 2 bed flat with efficient back-up from Farnaz Basir. An excellent tenant found very quickly - all paperwork done and dusted fast - very professional service - full marks....
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“Made the entire process stress free and were hugely supportive...”

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May 22,2019
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Sarah
By: 'Sarah'
May 22,2019
0 people found
this helpful
Stephen Paranthoiene showed me a great property, and Colin Gillibrand then turned that dream into a reality! He was meticulous, efficient and thoroughly supportive in what was quite a challenging and time sensitive project .. He was always a phone call away, and very helpful during ...
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Comment on agent fees
Very fair fee structure
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“It is one of the worst agencies I have ever ......”

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Feb 19,2018
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Fergus
By: 'VS'
Feb 19,2018
2 people found
this helpful
It is one of the worst agencies I have ever had to deal with. The lack of their communication and provision of information is just unacceptable. I was looking for a property and when they did a viewing with me they wouldn't leave me for ...
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Comment on agent fees
Very bad
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By: Suki
May 08, 2018
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You are a complete idiot. Why should the agent leave you alone in a property that you are viewing for rental? so you can steal something ? how can you say you didnt hear a noise because the agent was with you? are you deaf? if you look at the agent you cant hear anything? if they failed to negotiate the terms why did you sign the contract and move in? in general you dont negotiate the terms of a rental contract , the property is rented under the terms of the owner, you dont like it off to the ne ...

“We are really pleased with the efficient friendly personal service ......”

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Jan 08,2018
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Joshua
By: 'Nik'
Jan 08,2018
0 people found
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We are really pleased with the efficient friendly personal service we got from Josh, Colin and Charmaine at Belsize Park KFH. Having tried another agency previously to rent out our flat which was unforthcoming, I realise how easy KFH made the whole process for us. ...
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Comment on agent fees
Good
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“Excellent service from Joshua Wilson who arranged 4 viewings in one ......”

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Aug 18,2017
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Joshua
By: 'Cathy'
Aug 18,2017
0 people found
this helpful
Excellent service from Joshua Wilson who arranged 4 viewings in one hour. Joshua understood our needs and was very responsive. Charmaine Richards, the administrative support manager, responsible for issuing the lease agreement was also very professional and efficient. I also understand that their manager personally handle ...
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Comment on agent fees
Good
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“I would highly recommend. Excellent service.Joshua Wilson who was ......”

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Jun 27,2017
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Joshua
By: 'Lily'
Jun 27,2017
0 people found
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I would highly recommend. Excellent service.Joshua Wilson who was the letting agent for my new home was just fabulous from beginning to end. The whole team at KFH was fantastic....
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Comment on agent fees
Very good
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“I wanted to thank and aknowledge the professional and sensitive ......”

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Jun 01,2017
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Joshua
By: 'Yael'
Jun 01,2017
0 people found
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I wanted to thank and aknowledge the professional and sensitive service Joshua gave me while looking for a flat to rent in Belsize park. Having contact with several agents in the area, Joshua was by far the one who really listened to my needs and ...
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“Excellent service from KFH, speedy viewing and after I'd made ......”

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Mar 01,2017
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Joshua
By: 'Louis'
Mar 01,2017
0 people found
this helpful
Excellent service from KFH, speedy viewing and after I'd made an offer for the property everything was a very smooth and professional process. I moved in with no hassle whatsoever and couldn't be happier with the service I received, thanks a lot!...
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Comment on agent fees
A bit pricey but as a first time solo renter this was to be expected!
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“I was fortunate to have met Harry, Rori & Fergus from ......”

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Mar 30,2016
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Fergus
By: 'SDK'
Mar 30,2016
2 people found
this helpful
I was fortunate to have met Harry, Rori & Fergus from the KFH Belsize Park Branch. They showed me around many potential flats; however when I saw the "one" in Camden I instantly knew that I could see myself making that my home. Remembering back it ...
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“Really, really bad. So bad that I want to give ......”

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Feb 01,2016
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By: 'Sarah'
Feb 01,2016
4 people found
this helpful
Really, really bad. So bad that I want to give them no stars. Pre-tenancy, when we were discussing a query I had about the rather unorthodox tenancy agreement the agent didn't even entertain my question but told me that he had lawyers in his family ...
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What agent could do to change your mind?
Way too high as always
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Comment on agent fees
Way too high as always
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“We worked with Fergus and Harry to view and contract ......”

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Oct 29,2015
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Fergus
By: 'Leslye'
Oct 29,2015
0 people found
this helpful
We worked with Fergus and Harry to view and contract for a long-term let in Primrose Hill/Chalk Farm. They were very knowledgeable, responsive, pleasant and professional and we were able to secure a great place in a short period of time as we were ...
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Comment on agent fees
Services were well worth the fees, which seemed ok.
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“We had an excellent experience working with Harry. This was ......”

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Sep 11,2015
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Harry
By: 'Cassie'
Sep 11,2015
0 people found
this helpful
We had an excellent experience working with Harry. This was our first attempt to find a property in London, and Harry was an enormous help to navigate the process. We must have had a million questions and concerns, and he was sure to address each ...
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“The service at Kinleigh Folkard & Hayward on Englands Lane and ......”

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Mar 11,2015
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By: 'Nathalie'
Mar 11,2015
0 people found
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The service at Kinleigh Folkard & Hayward on Englands Lane and especially from Kasim Genc has been excellent. Kasim was very efficient as he organised 3 viewings on the same evening, so I could make the best use of time. He was also very flexible and agreed ...
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“We had a positive experience searching for a property with ......”

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Jan 27,2015
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Karim
By: 'Anna'
Jan 27,2015
0 people found
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We had a positive experience searching for a property with Kasim Genc. Kasim is a patient, professional agent who listened to our requirements and showed us properties that met those requirements. He provided detailed, accurate information on the process of renting and worked hard to ...
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“Kasim found the prospective tenant and did a good job ......”

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Oct 09,2013
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By: 'Selom'
Oct 09,2013
0 people found
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Kasim found the prospective tenant and did a good job of negotiating a fair price for all parties. Once the terms were agreed Kasim chased up any loose ends to make sure the tenancy commenced on time....
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“Kasim was extremely helpful, providing a judicious selection of places ......”

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Oct 09,2013
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By: 'Alan'
Oct 09,2013
0 people found
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Kasim was extremely helpful, providing a judicious selection of places to view, all of which were pleasant and suitable. Once we had established the kind of properties we liked a lot, he was proactive in finding a lovely flat for us and giving us helpful ...
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“...”

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Oct 07,2013
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By: 'S'
Oct 07,2013
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...
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“Very friendly and personal service. We narrowly missed out on ......”

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Sep 15,2013
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By: 'SJ'
Sep 15,2013
0 people found
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Very friendly and personal service. We narrowly missed out on a property but Kasim quickly found us a fantastic alternative. All the paperwork was dealt with quickly and efficiently and we moved in with no hassles. Would definitely recommend to others and use again....
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“Kasim and Colin were both friendly, efficient and reliable. We ......”

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Sep 11,2013
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By: 'Peter'
Sep 11,2013
0 people found
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Kasim and Colin were both friendly, efficient and reliable. We found a tenant very quickly. The service compared very favourably with other estate agents we have used and you will be our first choice in the future. Thank you....
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“Very helpful letting agent who was extremely patient with us ......”

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Sep 04,2013
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By: 'Steph'
Sep 04,2013
0 people found
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Very helpful letting agent who was extremely patient with us as we took ages to sort out all of our references and guarantors. We were very grateful for all your help....
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“We were really pleased with Kasim at kfh who was ......”

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Aug 16,2013
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By: 'Lwinters'
Aug 16,2013
0 people found
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We were really pleased with Kasim at kfh who was helpful, proactive and extremely professional at all times.. There was no 'estate agent' spin and the process was all really honest and well organised ! Would definitely use kfh again....
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“We dealt with Ryan Fergus at this office. His service ......”

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Jul 29,2013
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Fergus
By: 'NW3'
Jul 29,2013
0 people found
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We dealt with Ryan Fergus at this office. His service was outstanding and impeccable. He was full of knowledge in respect of the property, polite and helpful at all times. He is straight talking and honest. He patiently answered all questions and went out of ...
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“We were prospective customers of Jamie where we would inquire ......”

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Jun 22,2013
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Jamie
By: 'Allan'
Jun 22,2013
1 people found
this helpful
We were prospective customers of Jamie where we would inquire monthly about State of market and how best To market our property as naturally this would be the largest sale of our lives He was always helpful and informative but once we did not give ...
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What agent could do to change your mind?
Been more polite to ones spouse and less vindictive. Told the truth about properties going under offer They should look at Goldsmidt for example.
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“Why do agents always lie about fees. When making the ......”

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May 31,2013
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By: 'Jenni'
May 31,2013
5 people found
this helpful
Why do agents always lie about fees. When making the appointment I asked about fees and was told only referencing. Then when I came to rent I found out there was a long list. What con artists....
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“One of the agent viewed the property on the same ......”

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Apr 14,2013
Minithumbup
By: 'JO'
Apr 14,2013
0 people found
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One of the agent viewed the property on the same day that I rang the office. He discussed the rent and agreed with the figure we were asking. He also left a copy of the terms and conditions which seemed reasonable. A few days later ...
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“We relocated from Australia to the UK and Colin and ......”

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Apr 13,2013
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Colin
By: 'Kristie'
Apr 13,2013
0 people found
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We relocated from Australia to the UK and Colin and Fergus helped us find an apartment within 2 weeks of our arrival. They were very prompt in answering any questions and I would definitely use them again or recommend them to others looking in the North ...
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“highly recommended!! excellent service and communication! Fergus was always happy ......”

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Mar 29,2013
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Fergus
By: 'dimitris'
Mar 29,2013
0 people found
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highly recommended!! excellent service and communication! Fergus was always happy to help! task was not that easy cause I was coming from Zurich to London...but we mng more than well!...
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“A huge thank you to Fergus at KFH Belsize Park ......”

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Mar 20,2013
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Fergus
By: 'Lindsey'
Mar 20,2013
0 people found
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A huge thank you to Fergus at KFH Belsize Park for being such a great letting agent and being so polite, helpful and courteous to us from start to finish. He was extremely quick to reply to us whenever we had a question or query ...
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“James, Colin and Alissia dealt with the letting of my ......”

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Jan 30,2013
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James
By: 'Nic'
Jan 30,2013
0 people found
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James, Colin and Alissia dealt with the letting of my flat in Belsize Park very efficiently. I was impressed by them and the service and would definitely recommend them....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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