0% lettings valuation accuracy
20% lettings fee satisfaction
Mar 10,2015
Mar 10,2015
4
people found
this helpful
this helpful
Intercounty is all about profit, profit, profit, and they treat tenants with contempt.
They deliberately mis-leased a property, claiming there was no noise problem and that the property would be cleaned before I moved in. Upon moving into the property, it was filthy. As soon as I started to raise concerns about the severe noise level with the neighbours, which was seriously affecting my family's life, they issued a notice to quit - in other words they ended my contact. It cost me nearly £6,000 to move and to lease another property, and my family was hellishly disrupted. I was present when an Intercounty agent showed a prospective tenant round the property - yes I even had to grant third parties access to the property when they issued the notice to quit and it was akin to history repeating itself when I heard the agent inform the lady that it was a quiet location and noise was not a problem.
Intercounty also set such a high bar upon vacating the property that no one would ever be able to have their bond returned. Indeed, I know the person who vacated the property before me did not receive their bond and they also heavily criticised the tactics employed by Intercounty. This firm needs to be scrutinised by the regulators as it is not fit for purpose. They are actively ripping people off.
They deliberately mis-leased a property, claiming there was no noise problem and that the property would be cleaned before I moved in. Upon moving into the property, it was filthy. As soon as I started to raise concerns about the severe noise level with the neighbours, which was seriously affecting my family's life, they issued a notice to quit - in other words they ended my contact. It cost me nearly £6,000 to move and to lease another property, and my family was hellishly disrupted. I was present when an Intercounty agent showed a prospective tenant round the property - yes I even had to grant third parties access to the property when they issued the notice to quit and it was akin to history repeating itself when I heard the agent inform the lady that it was a quiet location and noise was not a problem.
Intercounty also set such a high bar upon vacating the property that no one would ever be able to have their bond returned. Indeed, I know the person who vacated the property before me did not receive their bond and they also heavily criticised the tactics employed by Intercounty. This firm needs to be scrutinised by the regulators as it is not fit for purpose. They are actively ripping people off.
What agent could do to change your mind?
Huge upfront fees, and impossible to have a bond returned due to the ridiculous requests when vacating a property.Attached Filesnbsp;
Comment on agent fees
Huge upfront fees, and impossible to have a bond returned due to the ridiculous requests when vacating a property.
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14th Mar 2024
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25th Sep 2023
reviewed by 'Neil Baker'
28th Nov 2022
reviewed by 'Charlotte Ramnani'
24th Mar 2021
reviewed by 'Lisa-Marie'
Opening Hours
Address
Intercounty
21 North Street
Bishops Stortford
Hertfordshire
CM23 2LD
01279 757250
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 20% | £650 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 4 | 4 | 0 | 3 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 14,2024
Mar 14,2024
0
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Natasha was a pleasure to meet with.She kept us regularly updated with our purchase, always friendly, always positive...
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Sep 25,2023
Sep 25,2023
0
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Helen Mehmet recently sold our house. Helen did a great a job of managing all the viewings and getting people through the door.
We were pleased with the offer we accepted and the sale has now completed so a big thank you to Helen..... great ...
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Nov 28,2022
Nov 28,2022
0
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Doug was a pleasure to deal with. He kept us regularly updated with our purchase, always friendly, always positive. Overall a great experience!...
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Oct 07,2022
Oct 07,2022
2
people found
this helpful
this helpful
I am very disappointed with the service I received from Intercounty. They were very dismissive and ignored my verbal and email requests for changes to dates after my circumstances changed. They sent me a tenancy agreement without feedback on my email requests on the terms ...
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Nov 14, 2022
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I’ve had the exact same experience so just adding my +1 to this ...
May 03,2021
May 03,2021
4
people found
this helpful
this helpful
Withheld pertinent information regarding a property purchase. Refused to acknowledge mistake, no apology and couldn't care less.
Don't waste your time with this company. You have been warned....
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Mar 24,2021
Mar 24,2021
0
people found
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We have always used Intercounty previously and now they have sold my mums house quickly, twice. Honest and contactable throughout the whole process. Big thank you to Doug, his patience and understanding has been invaluable in helping me with queries, chasers and resolving many issues ...
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Mar 18,2021
Mar 18,2021
0
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Excellent service from all at Intercounty. They secured the perfect buyer within a couple of days and kept us posted at every stage. Could not fault the service we received Thank you, especially to Will and Helen...
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Mar 15,2021
Mar 15,2021
0
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Brilliant service. Doug was so helpful and efficient and made the transaction run very quickly and smoothly. We are very grateful to have had him on side....
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Feb 02,2021
Feb 02,2021
0
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We live in Norfolk and purchased a property through Intercounty which was slightly different as the property was local to us in Norfolk and not local to Bishop Stortford. After a few teething problems I had several conversation with a couple of the estate agents ...
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Jan 15,2020
Jan 15,2020
0
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I was pleased with the overall service that I received from intercounty. A little slow to begin with, however, Doug Whybrow (the progresser) did an excellent job to kept the lines of communication open and kept things moving until exchange....
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Jan 02,2020
Jan 02,2020
0
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Quite possibly one of the worst estate agents I have ever had the misfortune of dealing with. Only interested in getting their commission and bonuses - not interested in the well-being of their tenants, or bothered about breaches of tenancy by their landlords. Their property ...
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May 10, 2020
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'Not interested in the well-being of their tenants' - They favour the landlords for sure, as that's the party they get their money from.
'or bothered about breaches of tenancy by their landlords' You said it! ...
Jun 03,2016
Jun 03,2016
8
people found
this helpful
this helpful
Intercounty is only concerned with making a sale, any sale, by any means. They have utterly non existent communication skills, either can't or won't talk to each other internally and treat buyers like they are scum. This seems to be deeply culturally inbred into the ...
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Feb 02,2016
Feb 02,2016
2
people found
this helpful
this helpful
That said that if I hadn't complained at the time I had problems with them fixing my hot water on two occasions, leaving me without for 4 weeks first time and 2 weeks the second, it's not their problem, very rude, not letting me talk, not listening ...
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Mar 10,2015
Mar 10,2015
4
people found
this helpful
this helpful
Intercounty is all about profit, profit, profit, and they treat tenants with contempt.
They deliberately mis-leased a property, claiming there was no noise problem and that the property would be cleaned before I moved in. Upon moving into the property, it was filthy. As soon ...
read full review
read full review
What agent could do to change your mind?
Huge upfront fees, and impossible to have a bond returned due to the ridiculous requests when vacating a property.Attached Filesnbsp;
Comment on agent fees
Huge upfront fees, and impossible to have a bond returned due to the ridiculous requests when vacating a property.
Was this helpful?
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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