Roundtree Real Estate
Hendon, London, NW4
3.4/5, 32 reviews
59% recommended
50% sales valuation accuracy
80% sales fee satisfaction

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“I will never use Roundtree againKen rented out my property ......”

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Mar 04,2015
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Ken
By: 'Maria'
Mar 04,2015
7 people found
this helpful
I will never use Roundtree again
Ken rented out my property very quickly by putting the first tenants he could find.
I had problems to get the rent since the beginning.
The tenants stopped paying the rent after a few months and I had to go to court to evict them
Not only Roundtree did not help me in any way, they did not send me even the documentation requested as with this docusign system they messed up. When I asked to get part of the letting commission back as the property was not occupied for 12 months, they offered to relet my property which I did not let them do it.
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Latest Reviews

View all Reviews 32
12th Jun 2024
reviewed by 'Ram'
“Had a water leak in our let property flat. Yitzi from Roundtree dealt with it immediately and co-ordinated the work ......”
23rd Oct 2023
reviewed by 'Caherine O'carroll'
“THEY DONT CARE WHO THEY PUT INSIDE THE BUILDING SUBLETTERS IN MY CASE!...”
24th May 2022
reviewed by 'Alice'
“Great agency! I have moved to my second property with Roundtree. They helped me found a better and bigger property ......”
6th Dec 2021
reviewed by 'The vale'
“I just want to say that if I could I would leave 0 stars. As I have called several times to ......”
27th Dec 2018
reviewed by 'londonlandlord'
“The agent withheld monies dishonestly and I only obtained respective monies back after involvement of a solicitor. I have been ......”
15th Mar 2018
reviewed by 'Monika'
“I've been dealing with Vio for past several years and I like her. I trust her judgment and advice and ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: 11:00 - 14:00
Address

Roundtree Real Estate
1 Sentinel Square
Hendon,London
Greater London
NW4 2EL
0208 203 2111

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 80% £450,000 £1,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 3 10 4 1 0 2 1 0 5
Areas covered
  • NW4
  • NW11
  • N3
  • N12
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Had a water leak in our let property flat. Yi......”

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Jun 12,2024
Minithumbup
By: 'Ram'
Jun 12,2024
0 people found
this helpful
Had a water leak in our let property flat. Yitzi from Roundtree dealt with it immediately and co-ordinated the work remarkably well. He spoke to our tenant, the affected tenant in the flat below, the property management team and servicemen to get the issue checked ...
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“THEY DONT CARE WHO THEY PUT INSIDE THE BUILDI......”

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Oct 23,2023
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By: 'Caherine O'carroll'
Oct 23,2023
0 people found
this helpful
THEY DONT CARE WHO THEY PUT INSIDE THE BUILDING SUBLETTERS IN MY CASE!...
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“Great agency! I have moved to my second prope......”

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May 24,2022
Minithumbup
By: 'Alice'
May 24,2022
0 people found
this helpful
Great agency! I have moved to my second property with Roundtree. They helped me found a better and bigger property for my family as we needed extra space. Every time the transaction was smooth and quick! Highly recommend...
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“I just want to say that if I could I would le......”

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Dec 06,2021
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Saul
By: 'The vale'
Dec 06,2021
2 people found
this helpful
I just want to say that if I could I would leave 0 stars. As I have called several times to request a viewing of a property which me and my family were interested in and got promised to be called back as soon as possible ...
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“Dishonest behaviour...”

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Dec 27,2018
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Martin
By: 'londonlandlord'
Dec 27,2018
3 people found
this helpful
The agent withheld monies dishonestly and I only obtained respective monies back after involvement of a solicitor. I have been letting property for 30 years but this was the worst experience I have yet come across. Be warned as from a landlord perspective they will let ...
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Comment on agent fees
Be careful what you sign with these individuals.
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“I've been dealing with Vio for past several years and ......”

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Mar 15,2018
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Vio
By: 'Monika'
Mar 15,2018
0 people found
this helpful
I've been dealing with Vio for past several years and I like her. I trust her judgment and advice and her prompt response each time. Always helped me greatly. Thank you....
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“I have been a tenant of RT for a couple ......”

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Mar 14,2018
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Vio
By: 'Sash'
Mar 14,2018
0 people found
this helpful
I have been a tenant of RT for a couple of years. It's been a great experience to deal with Vio. She always tries her best. X...
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??
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“Great agent. Would use them in Hendon. I have rented ......”

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Mar 11,2018
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By: 'Nicky'
Mar 11,2018
0 people found
this helpful
Great agent. Would use them in Hendon. I have rented from them for several years now and really think they do a fantastic job....
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Good
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“I have just let my mums house through Roundtree Real ......”

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Mar 06,2018
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By: 'Kay'
Mar 06,2018
0 people found
this helpful
I have just let my mums house through Roundtree Real Estate and highly recommend thier services. They know the market well and made it happen after having it with other agents for months with no result. THANK YOU for achieving me great tenants and top ...
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GOOD
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“Been really pleased with them! They have been very quick ......”

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Mar 06,2018
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By: 'Angela'
Mar 06,2018
0 people found
this helpful
Been really pleased with them! They have been very quick to action any issue i have had! A real gr8 agent! Thank you!...
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Good!
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“I have now used them on 3 seperate occasions to let ......”

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Mar 05,2018
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By: 'Steven'
Mar 05,2018
0 people found
this helpful
I have now used them on 3 seperate occasions to let my properties! They have been excellent and supportive at every step!!! They let my properties quickly and at a top rent! Well worth every penny! Thank you!...
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“It was a great pleasure dealing with these agents on ......”

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Mar 05,2018
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By: 'Steven'
Mar 05,2018
0 people found
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It was a great pleasure dealing with these agents on the purchase of our home! I would highly recommend them - the team was helpful efficient and guided me every step of the way! !...
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“Best Agency, Ive used to date. Reliable, Caring and Honest ......”

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Feb 12,2018
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Martin
By: 'Zack'
Feb 12,2018
0 people found
this helpful
Best Agency, Ive used to date. Reliable, Caring and Honest to the "T"! Helped me choose flat of my dreams! And they got rid of all the stress and hassle from A - Z. Unlike other estate agents who just showed me whatever they had ...
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Good
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“I found this agency really helpfulWe recently moved into a 4 ......”

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Feb 11,2018
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Martin
By: 'Amanda'
Feb 11,2018
1 people found
this helpful
I found this agency really helpful We recently moved into a 4 bedroom house and they were helpful from the beginning until we moved in. We previously also rented a flat from them and they were amazing to work with from when we moved in until ...
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Good
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“Rude estate agents I've ever met. Always giving conflicting stories, ......”

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Dec 19,2017
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Martin
By: 'Johnie'
Dec 19,2017
4 people found
this helpful
Rude estate agents I've ever met. Always giving conflicting stories, dishonest, untrustworthy and would never do business with them. They operate outside of their boundaries and a complete disgrace to the industry. Stay away from them if you want to save money and time...
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Comment on agent fees
Very bad
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“Ken found us the perfect rental for our needs. He ......”

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Oct 23,2017
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Ken
By: 'Dalia'
Oct 23,2017
0 people found
this helpful
Ken found us the perfect rental for our needs. He was accommodating and patient and negotiated a fair deal. We were extremely impressed with his etiquette and appreciate his hard work. Highly recommend...
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Good
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“I was interested in renting an apartment. An agent arranged ......”

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Aug 03,2017
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By: 'Raluca'
Aug 03,2017
3 people found
this helpful
I was interested in renting an apartment. An agent arranged a viewing and never showed up ! I called and texted him and he wouldn't even pick up. I've seen some unprofessional agents, but this one tops it ! If they don't even show up for the ...
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Comment on agent fees
Extremly bad
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“Amazing agent, very reliable and trustworthy!!!! He helped me find ......”

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Apr 11,2017
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Saul
By: 'Monica'
Apr 11,2017
0 people found
this helpful
Amazing agent, very reliable and trustworthy!!!! He helped me find my dream house un minutes. Really apreciate it, I definitely recommend Roundtree!!!!...
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“Roundtree Real Estate were the managing agents for the property ......”

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Mar 27,2017
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By: 'Tenant101'
Mar 27,2017
3 people found
this helpful
Roundtree Real Estate were the managing agents for the property I lived in for 12 months. I was overall very disappointed with their service. Staff were often rude and it took a long time to respond to enquiries (at one stage I even had to call ...
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“These agents handle some of my properties. They are efficient, ......”

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Jan 04,2017
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Mark
By: 'Eddie'
Jan 04,2017
0 people found
this helpful
These agents handle some of my properties. They are efficient, effective and pleasant to deal with. They act with integrity and respond promptly. They are at least as good as any other agents I deal with. I have no connection with the firm other than ...
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Comment on agent fees
Reasonable and competitive.
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“Worst, unreliable agent ever.Agree one thing and then claim ......”

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Dec 25,2016
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Martin
By: 'Nightmare'
Dec 25,2016
3 people found
this helpful
Worst, unreliable agent ever. Agree one thing and then claim another. Backing off verbally closed deals or consents. Manipulator, *, dishonest person. I would refrain from doing business with this guy/firm...
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Comment on agent fees
The fees are in line with the average for the area.
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“Called several times to book an appointment to view a ......”

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Nov 05,2015
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By: 'Tony'
Nov 05,2015
7 people found
this helpful
Called several times to book an appointment to view a property, left messages but no one called back. I would be even more disappointed if I was the vendor trying to sell the property. Imagine having listed the property with this awful agent & not getting ...
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“Very unprofessional and rude. The way they were talking was ......”

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Apr 23,2015
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By: 'A'
Apr 23,2015
5 people found
this helpful
Very unprofessional and rude. The way they were talking was very rude and defensive. First of all couldn't get a contract from them for a month. After the property been vacated had to check few times if they have got the keys and chase the ...
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“I will never use Roundtree againKen rented out my property ......”

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Mar 04,2015
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Ken
By: 'Maria'
Mar 04,2015
7 people found
this helpful
I will never use Roundtree again Ken rented out my property very quickly by putting the first tenants he could find. I had problems to get the rent since the beginning. The tenants stopped paying the rent after a few months and I had to ...
read full review
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“I have dealt with many agents, and none were as ......”

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Jan 25,2015
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By: 'Disappointed'
Jan 25,2015
4 people found
this helpful
I have dealt with many agents, and none were as terrible as Roundtree. The staff were consistently rude. They were incredibly unprofessional and unhelpful. If in the future I was going to buy/sell/rent I would avoid them at all costs, and I strongly ...
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“I have never come across such unprofessional behaviour from an ......”

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Aug 05,2014
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Saul
By: 'Ronaldo'
Aug 05,2014
6 people found
this helpful
I have never come across such unprofessional behaviour from an Estate agent as I did with Saul from Roundtree Real Estate. We arranged a viewing for 6.30pm on a Monday a couple of days before. I thought all was good until I arrived at the ...
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“They are liars. Breach the contract obviously. We pay the ......”

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Oct 16,2013
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By: 'Steven'
Oct 16,2013
3 people found
this helpful
They are liars. Breach the contract obviously. We pay the money, signed the contract (with furniture). but they didn't provide anything. And they don't admit their faults....
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“Roundtree provided an excellent service. They were exceptionally prompt in ......”

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Aug 23,2012
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Martin
By: 'Ben'
Aug 23,2012
0 people found
this helpful
Roundtree provided an excellent service. They were exceptionally prompt in finding tenants for our property and they have been fantastic in sorting out any problems which have cropped up....
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“Fantastic and honest estate agents - not like many others ......”

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Feb 26,2012
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Mark
By: 'MustangSally'
Feb 26,2012
2 people found
this helpful
Fantastic and honest estate agents - not like many others out there! Very helpful, extremely professional and courteous. Really could not recommend these guys highly enough!...
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“I use this agent to manage several of my properties ......”

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Jan 26,2012
Minithumbup
By: 'jason'
Jan 26,2012
0 people found
this helpful
I use this agent to manage several of my properties around Hendon and they are brilliant!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:54 PM 04/01/2017 by mark

Awards won by Roundtree Real Estate, London NW4 2EL



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