Victoria Knight
London, E17
4.1/5, 34 reviews
82% recommended
100% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
79% lettings fee satisfaction

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“I found the property full of rubbish,broken door, no ......”

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Mar 03,2015
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Kal
By: 'M'
Mar 03,2015
59 people found
this helpful
I found the property full of rubbish,broken door, no lights and filthy. I have scrubbed the flat arranged for boiler to be fixed. I even paid 40‚£to put a timer for boiler. I waited 3 months for the door to be fixed.
When I moved out they asked me 120‚£ to clean after me.I have left the property clean and in much better condition than I got it.
They did their inventory after 1 month since I moved in. Shame I didn't take pictures when I first moved, not after I have cleared all the rubbish and dirt.
Don't deal with them!!!!
What agent could do to change your mind?
They should have not charge me money for cleaning when I have found the property in mess whit lots of rubbish bags from previous tenant that has been evicted. They should have changed the door that had a wooden bord fixed after eviction. I should have found the property with lights working and boiler working. None of these were in working conditions They should not be let to deal with people in this way.
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Comment on agent fees
I believe they charge too much for the promises they don't accomplish. I should have found the property with no rubbish bags in, filthy oven and cooker broun from previous tenant.Horrible!!!!!
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Latest Reviews

View all Reviews 34
8th Aug 2018
reviewed by 'Adam'
“Arranged an a house viewing and received a confirmation text message for the time, place, and agent that would be ......”
27th Jun 2018
reviewed by 'Derek'
“Nirmal Kalirai (Kal) has proffered extremely good advice over the years. My main point of contact was Bradley Pickard, I ......”
6th Jun 2017
reviewed by 'Claudia'
“We put a reservation fee down on a property with Victoria Knight over a week ago. We were told the ......”
16th Feb 2017
reviewed by 'A'
“We are a large property company in East London who have been using Victoria Knight (Walthamstow & Stratford) as agents to ......”
2nd Dec 2016
reviewed by 'Walthamstow'
“The service offer is great. Everyone in the office was helpful, found great tenants and organised all the associated paperwork. ......”
16th Aug 2016
reviewed by 'Lala'
“We where so happy with the service provided by Victoris Knight. Kal Kalirai was extremely helpful, and went above and ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Victoria Knight
157 Hoe Street
Walthamstow,London
Greater London
E17 3AL
020 8509

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £335,000 £475,000
Lettings 90% 79% £630 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 1 11 4 2 0 0 0 3 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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London, E15
London, E17

“Terrible service...”

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Aug 08,2018
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By: 'Adam'
Aug 08,2018
25 people found
this helpful
Arranged an a house viewing and received a confirmation text message for the time, place, and agent that would be showing me around. After traveling for two hours I get the to viewing on time and nobody is there, so I call up to see ...
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Comment on agent fees
N/A
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“Diligent and Knowledgeable...”

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Jun 27,2018
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Kal
By: 'Derek'
Jun 27,2018
0 people found
this helpful
Nirmal Kalirai (Kal) has proffered extremely good advice over the years. My main point of contact was Bradley Pickard, I regularly conversed with Kal on the phone. He would always take my calls, if available, Bradley would perform tasks over and above what was expected ...
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Comment on agent fees
Very reasonable for work done
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“We put a reservation fee down on a property with ......”

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Jun 06,2017
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Claudia
By: 'Claudia'
Jun 06,2017
81 people found
this helpful
We put a reservation fee down on a property with Victoria Knight over a week ago. We were told the property was ours and that it had been taken off the market. We began doing everything necessary to move home. Whilst trying to get all ...
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Comment on agent fees
About the same as the rest
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“We are a large property company in East London who ......”

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Feb 16,2017
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Balinder
By: 'A'
Feb 16,2017
1 people found
this helpful
We are a large property company in East London who have been using Victoria Knight (Walthamstow & Stratford) as agents to find us suitable tenants for our rentals and block managements. We find them to be very efficient, professional and very helpful. We have been using ...
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“The service offer is great. Everyone in the office was ......”

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Dec 02,2016
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By: 'Walthamstow'
Dec 02,2016
2 people found
this helpful
The service offer is great. Everyone in the office was helpful, found great tenants and organised all the associated paperwork. Really recommend....
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“We where so happy with the service provided by Victoris ......”

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Aug 16,2016
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Kal
By: 'Lala'
Aug 16,2016
1 people found
this helpful
We where so happy with the service provided by Victoris Knight. Kal Kalirai was extremely helpful, and went above and beyond what we could have ever expected from someone. We highly recommend Victoria Knight as they where so helpful and we felt completely at ease ...
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Comment on agent fees
Good
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“I have had Absolutely Great Service from Victoria Knight in ......”

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Jul 12,2016
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Kal
By: 'Aj'
Jul 12,2016
2 people found
this helpful
I have had Absolutely Great Service from Victoria Knight in Stratford (Kal). He helped to secure a positive result that I had been told was unachievable by numerous other people. I was threatened with an enforcement action for an outbuilding used as an annex so ...
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By: Balinder Kaur
Jul 19, 2016
View all comments (1)
Thank you for your comments which are much appreciated. I am glad we were able to provide you with a service with a successful result outside of our usual work and please do recommend us with any family/friends who are experiencing any similar issues. ...

“Just wanted to say a big thank you to Antony, ......”

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Jun 02,2016
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Anthony
By: 'Very'
Jun 02,2016
1 people found
this helpful
Just wanted to say a big thank you to Antony, Shannon and their younger female member of staff, they were all brilliant in the service they provided, very efficient, and delt with the whole process in a professional manner, thanks guys and keep up the ...
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By: Balinder Kaur
Jul 19, 2016
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Thank you for your comment. Its great to hear good feedback and we look forward to working with you again in the future. ...

“Victoria Knight have gone way beyond the level and type ......”

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Feb 12,2016
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Balinder
By: 'Robson'
Feb 12,2016
2 people found
this helpful
Victoria Knight have gone way beyond the level and type of service you would expect from a letting agent. When deciding what investment property to buy, VK staff spent hours in total meticulously going through and advising me on the pros and cons of each ...
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Comment on agent fees
Good. I use their rent guarantee scheme. My rent is guaranteed even if the property is untenanted. That coupled with my 5 year fixed rate mortgage makes my finances a lot more predictable.
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By: Balinder Kaur
Jul 19, 2016
View all comments (1)
Thank you Mr Robson for your comments. We believe in having clients for a lifetime and our goal is to satisfy the client's needs. In order to do this we make sure to give our clients the best possible service, which means going above and beyond, that extra mile, to assure not just satisfaction but excellence within our client relationships even if it means going beyond the given instructions. I am glad we were able to give you the support and help where required and we look forward to working w ...

“After dealing with many agents over the years and having ......”

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Feb 11,2016
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Balinder
By: 'Susan'
Feb 11,2016
1 people found
this helpful
After dealing with many agents over the years and having had a bad experience with most of them I was very happy to find Victoria Knight. They were extremely helpful and honest throughout the whole process and have continued this whilst now managing the property....
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Comment on agent fees
Reasonable fees, open to negotiations.
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“We do business on a monthly basis. Balinder always keeps ......”

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Feb 11,2016
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Belindar
By: 'LN'
Feb 11,2016
1 people found
this helpful
We do business on a monthly basis. Balinder always keeps us informed of what needs doing and how to get the best rent for our properties. Always there to help us understand the legal requirements as a landlord. We receive, what I would call, a ...
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Comment on agent fees
We feel the fees are good for the excellent service we receive
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“Reliance -Victoria Knight - I have been dealing with this ......”

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Feb 11,2016
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Balinder
By: 'Nilesh'
Feb 11,2016
1 people found
this helpful
Reliance -Victoria Knight - I have been dealing with this agency and Balinder for over 8 years . The management of my properties has been near enough faultless . Psyments of rent are always in time and with my full management agreement I have complete peace of mind ....
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Comment on agent fees
Fees are at acceptable levels
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“Efficient and professional to deal with. Handled all my queries ......”

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Oct 15,2015
Minithumbup
By: 'sm19'
Oct 15,2015
1 people found
this helpful
Efficient and professional to deal with. Handled all my queries in a timely manor and made my moving process a lot more manageable....
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Comment on agent fees
Cost of utilities still on the steep side although this is dictated by the landlord and not the letting agent.
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“My friends and I feel completely cheated and let down ......”

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Aug 27,2015
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By: 'Anna'
Aug 27,2015
65 people found
this helpful
My friends and I feel completely cheated and let down by this agency. I would advise others to think very carefully before using Victoria Knight, based on the treatment we received. We were the first people to view this property in Walthamstow, were shown around ...
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“I am so happy that I chose Victoria Knight to ......”

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Jul 30,2015
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Molly
By: 'Kerri'
Jul 30,2015
0 people found
this helpful
I am so happy that I chose Victoria Knight to let my property. I had met with a couple of other estate agents but they had that extra personal touch - always friendly and patient with me, as a novice letting a property for the ...
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Comment on agent fees
Very fair compared to other chain brand agents but with no compromise on service.
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“Lee was very good at finding property for me he ......”

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Apr 15,2015
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Lee
By: 'V'
Apr 15,2015
0 people found
this helpful
Lee was very good at finding property for me he showed me 3 nice property and i take 1 of them. I like Lees service and I am happy with flat and they call me after i move in asking if i am happy and everything is ...
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“I found the property full of rubbish,broken door, no ......”

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Mar 03,2015
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Kal
By: 'M'
Mar 03,2015
59 people found
this helpful
I found the property full of rubbish,broken door, no lights and filthy. I have scrubbed the flat arranged for boiler to be fixed. I even paid 40‚£to put a timer for boiler. I waited 3 months for the door to be fixed. When I moved ...
read full review
What agent could do to change your mind?
They should have not charge me money for cleaning when I have found the property in mess whit lots of rubbish bags from previous tenant that has been evicted. They should have changed the door that had a wooden bord fixed after eviction. I should have found the property with lights working and boiler working. None of these were in working conditions They should not be let to deal with people in this way.
Attached Filesnbsp;
Comment on agent fees
I believe they charge too much for the promises they don't accomplish. I should have found the property with no rubbish bags in, filthy oven and cooker broun from previous tenant.Horrible!!!!!
Feature review Comments (0) Report abuse Print review
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“I rented a property through Victoria Knight in January 2015 as ......”

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Feb 20,2015
Minithumbup
By: 'Victoria'
Feb 20,2015
0 people found
this helpful
I rented a property through Victoria Knight in January 2015 as a tenant, and found them to be professional, responsive and very friendly. It was overall a very positive experience and continues to be so. I would very happily rent through them again in the future....
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“I have been working with Victoria Knight for five years ......”

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Feb 05,2015
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Kal
By: 'Bhauna'
Feb 05,2015
0 people found
this helpful
I have been working with Victoria Knight for five years and would highly recommend the team. The owner, Kal Kalirai is hands-on and as a surveyor with 30 years' experience, he brings a real depth of understanding not only of property but also people and how ...
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“I started looking for a one bedroom flat to rent. ......”

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Nov 24,2014
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Carly
By: 'Jessica'
Nov 24,2014
0 people found
this helpful
I started looking for a one bedroom flat to rent. I registered with many agencies and found that Victoria Knight were the most efficient and the most personable. Both Regan and Carley have been professional, genuinely interested in me and what I am looking for ...
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“I have been using the services from this company since ......”

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Jun 30,2014
Minithumbup
By: 'najmi'
Jun 30,2014
0 people found
this helpful
I have been using the services from this company since last three years and my experience with them is excellent, the whole team is supportive and provide the best level of professional care and advise related to the service I was seeking .highly recommended ....
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By: Balinder Kaur
Oct 13, 2014
View all comments (1)
Dear Ms Jafer Thank you very much for your comment. It has been a pleasure with working with you for the last 3 years. I am glad our team were able to provide you with the support you required especially in the last 6 months. We look forward to working with you again in the near future. Kind regards Balinder Kaur ...

“Louis was very helpfull from start to finish even till ......”

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May 29,2014
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Louis
By: 'Valdir'
May 29,2014
0 people found
this helpful
Louis was very helpfull from start to finish even till the day she still ringing to find out whether we settle well in the flat. Overall great thats all i can say. Many thanks...
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“My previous tenant gave notice 2 months ago and a new ......”

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Jan 09,2014
Minithumbdown
By: 'Suzanne'
Jan 09,2014
2 people found
this helpful
My previous tenant gave notice 2 months ago and a new tenant was found within a week at a slightly higher rent. All business was conducted professionally and in the friendliest manner. I have been dealing with Victoria Knight for a number of years and have ...
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By: Balinder Kaur
Aug 22, 2014
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Dear Ms Ophir Thank you very much for your comments. Its always so lovely to hear great feedback and I am glad that our staff were able to find you a professional tenant so quickly AND at a higher rent. Thank you for your business and we look forward to working with you again in the future ...

“Really professional service from the outset. The house was well ......”

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Nov 11,2013
Minithumbup
By: 'Laura'
Nov 11,2013
1 people found
this helpful
Really professional service from the outset. The house was well documented and any initial problems were quickly resolved. We have had a few issues with the heating and the cooker but they have been quickly sorted as soon as anything went wrong....
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By: Balinder
Nov 19, 2013
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Thank you very much for your comment Laura. I apologise that you had experienced problems with your heating and cooker however I am happy to read that this has now been fixed. It was a pleasure dealing with you and please do not hesitate to contact us if we can be of further assistance. ...

“Waseem and Regan were extremely helpful, polite and understanding. The ......”

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Oct 02,2013
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waseem
By: 'Mohamed'
Oct 02,2013
1 people found
this helpful
Waseem and Regan were extremely helpful, polite and understanding. The service we received was very professional. We loved being updated step by step along the way until we signed the contract and being contacted after we moved in to ensure everything is alright....
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By: Balinder
Nov 19, 2013
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Mr Ibrahim, it was lovely to read your positive comments regarding the staff at Victoria Knight and the service you received. We regularly like to stay in contact with our tenants just to make sure everything is ok. Regan passes her best wishes to you and Lamice. ...

“Very pleased to deal with this agency. Really good customer ......”

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Sep 30,2013
Minithumbup
By: 'Dr.'
Sep 30,2013
4 people found
this helpful
Very pleased to deal with this agency. Really good customer care - prompt service, reasonable charges and offer only what you request. After that they call you every nearly 3 months to ask how you settle, if you need anything and etc....
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By: Balinder
Nov 19, 2013
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Dr Rahmatov, thank you for your comments. Glad to see you received a good service from Victoria Knight, and as you can see, we regularly like to stay in contact with tenants to make sure everything is ok. Sincerely, Balinder. ...

“I was recommended to Victoria Knight by a close friend ......”

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Aug 08,2013
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waseem
By: 'Kim'
Aug 08,2013
2 people found
this helpful
I was recommended to Victoria Knight by a close friend of mine. After Waseem Ahmed (Branch Manager at Hoe Street E17) carried out the initial rental assessment of my property, he and his team were able to find a suitable tenant in less than two ...
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By: Balinder
Nov 19, 2013
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Hi Kim Thank you so much for your review. It is always great to read such positive comments. I remember when this property was being let - Waseem had advised me that you were recommended by another Landlord of ours and that it was a pleasure dealing with you during this let. Thank you for allowing us to let your property and we very much hope that we continue to do business with you for many years to come. Kind regards, Balinder ...

“Victoria knight were very helpful and professional throughout the sales ......”

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Aug 05,2013
Minithumbup
By: 'A'
Aug 05,2013
0 people found
this helpful
Victoria knight were very helpful and professional throughout the sales procedure . Selling a house can be a stressful experience at best however VK helped us thorugh out the experience and even helped arrange a rental house for us to move into after completion . VK are ...
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“The service which as provided by Waseem and his team ......”

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Jul 18,2013
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waseem
By: 'ZARO'
Jul 18,2013
1 people found
this helpful
The service which as provided by Waseem and his team at VK was second to none. Full references were acquired fo for prospective tenants to consider their suitability and more importantly affordability. I have used this agent a few times in the past and each ...
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“I am really happy with the service of the agency ......”

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Jul 07,2013
Minithumbup
By: 'AFRODITI'
Jul 07,2013
1 people found
this helpful
I am really happy with the service of the agency and the staff members were really nice and helpful before and after we rent the property....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Victoria Knight, London E17 3AL



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