baseLETS
Lakenheath, IP27
2.3/5, 8 reviews
38% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction

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“They have a new manager who is very good responsive ......”

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Feb 26,2015
Minithumbup
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cher
By: 'annak'
Feb 26,2015
0 people found
this helpful
They have a new manager who is very good responsive and really understands. The old one was terrible. Cher responds qickly and the old baselets is no more. Pleasure to have as an agent
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Latest Reviews

View all Reviews 8
19th Sep 2024
reviewed by 'Garsham Robertson'
“Been a landlord with them for almost 3 years, overall feeling?.... very underwhelmed.The staff who are out doing the job ......”
4th Sep 2015
reviewed by 'Scheppe'
“Horrible experience first off when the fridge broke that came with the property and we requested it be fixed or ......”
26th Feb 2015
reviewed by 'annak'
“They have a new manager who is very good responsive and really understands. The old one was terrible. Cher responds ......”
12th May 2014
reviewed by 'UnionJack2011'
“This agency is not the best one in the area. Throughout my tenancy I asked for repairs (oven which was ......”
3rd Mar 2014
reviewed by 'honhgd'
“I arrived at rafl last month and ccontacted baselets. I was looking for a home that woild accept pets. The ......”
24th Jan 2014
reviewed by 'Military'
“These agents seem to be swindlers they try to get as much money from military as possible they try to ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

baseLETS
5 Shopping Centre Earls Field
Lakenheath
Suffolk
IP27 9RX

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £1,150 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 3 4 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Beck Row, IP28
Lakenheath, IP27

“Very disappointing...”

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Sep 19,2024
Minithumbdown
By: 'Garsham Robertson'
Sep 19,2024
0 people found
this helpful
Been a landlord with them for almost 3 years, overall feeling?.... very underwhelmed. The staff who are out doing the job are very pleasant and easy to deal with but it seems there is a disconnect with management, who hide behind processes. My tenant left my ...
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“Horrible experience first off when the fridge broke that came ......”

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Sep 04,2015
Minithumbup
By: 'Scheppe'
Sep 04,2015
2 people found
this helpful
Horrible experience first off when the fridge broke that came with the property and we requested it be fixed or replaced due to the fact I was pregnant and was afraid of consuming spoiled food baseless took it upon themselves to let the landlords know ...
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“They have a new manager who is very good responsive ......”

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Feb 26,2015
Minithumbup
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cher
By: 'annak'
Feb 26,2015
0 people found
this helpful
They have a new manager who is very good responsive and really understands. The old one was terrible. Cher responds qickly and the old baselets is no more. Pleasure to have as an agent...
read full review
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“This agency is not the best one in the area. ......”

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May 12,2014
Minithumbdown
By: 'UnionJack2011'
May 12,2014
2 people found
this helpful
This agency is not the best one in the area. Throughout my tenancy I asked for repairs (oven which was looked at twice, but never fixed, big burn marks from previous tenant), did not know what the air filters were until I came close to ...
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“I arrived at rafl last month and ccontacted baselets. I ......”

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Mar 03,2014
Minithumbup
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melissa
By: 'honhgd'
Mar 03,2014
0 people found
this helpful
I arrived at rafl last month and ccontacted baselets. I was looking for a home that woild accept pets. The agent melissa showed me some nice homes and knew a lot sbout the area the proceedures and explained all proceesses. Im now in my home ...
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“These agents seem to be swindlers they try to get ......”

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Jan 24,2014
Minithumbdown
By: 'Military'
Jan 24,2014
3 people found
this helpful
These agents seem to be swindlers they try to get as much money from military as possible they try to work the dps system to their advantage, and help you rarely throughout your tenancy, then they harass you with quarterly inspections the worst of it ...
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What agent could do to change your mind?
so trying to prolong or keep good tenants deposits or prolonging there dps return
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“Horrible service. Every time I contacted them about a problem ......”

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Oct 31,2012
Minithumbdown
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Lisa
By: 'Upset'
Oct 31,2012
3 people found
this helpful
Horrible service. Every time I contacted them about a problem they took forever to respond. Had a problem with my shower, took them 3 weeks to even look at it. They never respond back in a timely fashion except if they're having problems with your direct ...
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“Initially I was happy with Baselets in helping us locate ......”

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Sep 17,2012
Minithumbdown
By: 'unhappy'
Sep 17,2012
4 people found
this helpful
Initially I was happy with Baselets in helping us locate a property however when it came time to close out the process (end the lease), we found Baselets to be very difficult. They did not seem to know what they were doing. I simply asked ...
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What agent could do to change your mind?
Not made the closing out process so difficult. They gave us different stories and made it difficult to contact the landlord.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by baseLETS, Lakenheath IP27 9RX



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