Ellis & Co
Willesden Green, London, NW2
4.7/5, 89 reviews
93% recommended
100% sales valuation accuracy
72% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction

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“They Manage a Flat not a Building. On the whole ......”

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Sep 25,2011
Minithumbup
By: 'PLLASCHKES'
Sep 25,2011
0 people found
this helpful
They Manage a Flat not a Building.
On the whole I am quite satisfied with the agents especially with the accounting department-.
Occasionally I have been informed rather ,late. of any major repairs etc demanded by the tenants which I assume would need my approval.. Also in the bids for any major work to be done. I think it
would be appropriate to seek competing ones i.e not only one as is usually the case, to be able to make a informed decision.
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Latest Reviews

View all Reviews 89
12th Mar 2021
reviewed by 'Stephanie'
“** is the most arrogant, rude and disrespectful agent I ever had to deal with. Not only has he been talking ......”
23rd Nov 2017
reviewed by 'Nightmare!'
“We have been complaining about loud noises that have been coming from upstairs due to the bad flooring for 2 months ......”
28th Sep 2017
reviewed by 'Valerija'
“We cannot thank enough Peter and his team. Throughout the process, they have been extremely helpful and supportive. The whole ......”
20th Jan 2016
reviewed by '56668897'
“I am absolutely disgusted with the service myself and my fellow housemates have received from this letting agent. When we ......”
5th Jun 2015
reviewed by 'Christine'
“Alex was an absolute pleasure to deal with; he made contact quickly after my initial enquiry, he organised the viewing ......”
6th Feb 2015
reviewed by 'I'
“Alex was extremely professional, personable and helpful throughout the entire process of finding a rented property in Willesden Green. What ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Ellis & Co
29 Walm Lane
Willesden Green,London
Greater London
NW2 5SH
020 8451 7272

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 72% £249,999 £864,000
Lettings 0% 67% £560 £1,733
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 1 14 4 23 0 17 0 8 1
Areas covered
  • NW2
  • NW10
  • NW6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
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“Peter is the most arrogant, rude and disrespe......”

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Mar 12,2021
Minithumbdown
By: 'Stephanie'
Mar 12,2021
2 people found
this helpful
** is the most arrogant, rude and disrespectful agent I ever had to deal with. Not only has he been talking down on me for the last two years, he has harassed me, discriminated against me and played me against my flat mate ( joint contract. He ...
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“We have been complaining about loud noises that have been ......”

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Nov 23,2017
Minithumbdown
By: 'Nightmare!'
Nov 23,2017
2 people found
this helpful
We have been complaining about loud noises that have been coming from upstairs due to the bad flooring for 2 months now and the living conditions have been hell.The agency clearly doesn't care about our complaints. Our emails are constantly ignored! I mean how professional ...
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By: Stephanie
Apr 07, 2021
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Hi there. i am also renting a flat managed by Ellis and co and have already left my review. I am curious about your relationship to Peter Who has harassed me a bit deal over the Last two years. Just joined tue renters Union and now decided to stand up formyself. Do you Think a brief exchange makes sense? Thanks, Stephanie ...

“We cannot thank enough Peter and his team. Throughout the ......”

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Sep 28,2017
Minithumbup
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Peter
By: 'Valerija'
Sep 28,2017
0 people found
this helpful
We cannot thank enough Peter and his team. Throughout the process, they have been extremely helpful and supportive. The whole process was quick and very pleasant. We love our flat and service provided by the team. We really recommend Ellis & Co Willesden Green to anyone....
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“I am absolutely disgusted with the service myself and my ......”

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Jan 20,2016
Minithumbdown
By: '56668897'
Jan 20,2016
2 people found
this helpful
I am absolutely disgusted with the service myself and my fellow housemates have received from this letting agent. When we moved in, there was mould all over the bathroom ceiling, the house wasn't fully secure and a lot of the windows were painted shut along ...
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What agent could do to change your mind?
Maybe I would have changed my mind if I was personally insulted by a member of staff, that might've helped. Oh and maybe if I didn't get a constant sense of being looked down on because I was young and seen as naive then that would change my mind.
Attached Filesnbsp;
Comment on agent fees
Overcharges. Will take you for everything you've got so he can fund his BMW.
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By: Stephanie
Apr 07, 2021
View all comments (1)
Hi there. i am also renting a flat managed by Ellis and co and have already left my review. I am curious about your relationship to Peter Who has harassed me a bit deal over the Last two years. Just joined tue renters Union and now decided to stand up formyself. Do you Think a brief exchange makes sense? Thanks, Stephanie ...

“Alex was an absolute pleasure to deal with; he made ......”

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Jun 05,2015
Minithumbup
By: 'Christine'
Jun 05,2015
0 people found
this helpful
Alex was an absolute pleasure to deal with; he made contact quickly after my initial enquiry, he organised the viewing swiftly and was extremely quick to correspond with the landlord when my partner and I put in an offer. Everything was sorted in record time. ...
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Comment on agent fees
The admin fees are extremely low/reasonable. Estate agents get a bad rep but not this one.
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“Alex was extremely professional, personable and helpful throughout the entire ......”

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Feb 06,2015
Minithumbup
By: 'I'
Feb 06,2015
0 people found
this helpful
Alex was extremely professional, personable and helpful throughout the entire process of finding a rented property in Willesden Green. What impressed me most of all, was that he always did what he said he would do; returned calls and emails promptly and turned up on ...
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Comment on agent fees
Fees about the same across all agents.
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“The service i received was outstanding i didn't have to ......”

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Jan 25,2015
Minithumbup
By: 'BOB'
Jan 25,2015
0 people found
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The service i received was outstanding i didn't have to do any work as this was all done by Ellis and Co (Ross White). The staff were always very friendly and extremely helpful. The pictures were excellent. I would recommend Ellis and Co to anybody ...
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“Ross White served as very well indeed. He was always ......”

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Jan 14,2015
Minithumbup
By: 'Carol'
Jan 14,2015
0 people found
this helpful
Ross White served as very well indeed. He was always very helpful and very polite. He is very knowledgeable about all aspects of selling a property from the seller's and buyer's points of view as well as that of the agent. He dealt very tactfully ...
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Comment on agent fees
We are, as yet only at the exchange of contacts stage and will only know the fees at completion.
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“After dealing with Ross from Ellis & Co in Willesden when ......”

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Jan 09,2015
Minithumbup
By: 'A'
Jan 09,2015
0 people found
this helpful
After dealing with Ross from Ellis & Co in Willesden when purchasing a property, I felt compelled to write a review as I wanted to express how fantastic he was throughout the entire sales process. He is by far one of the best agents I have ...
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“As first time buyers we went into the process of ......”

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Dec 05,2014
Minithumbup
By: 'Larissa'
Dec 05,2014
0 people found
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As first time buyers we went into the process of purchasing our first home with great trepidation. Talks with friends quickly turned to house-buying-horror-story competitions and the property newspapers pounded us with stressful reports. Luckily, the property we fell in love with was being marketed ...
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“I was very pleased with Alex because he was helpful, ......”

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Dec 01,2014
Minithumbup
By: 'Areti'
Dec 01,2014
0 people found
this helpful
I was very pleased with Alex because he was helpful, very polite, understanding and very effective. Due to time pressure I had to move in as soon as possible so I pushed Alex to speed up the process with the paperwork, deposit and everything else ...
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Comment on agent fees
Compared to other agencies , we didn't have to pay as much fees , so we were very pleased
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“I've found Ross at Ellis and Co. to be both ......”

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Nov 26,2014
Minithumbup
By: 'SeetaL'
Nov 26,2014
0 people found
this helpful
I've found Ross at Ellis and Co. to be both professional and diligent. From the moment our flat went on the market he has kept us updated, our emails and calls were always responded to swiftly. He has stayed on top of everything throughout the ...
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Comment on agent fees
Cheaper then a lot of other local agents I received valuations from.
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“I dealt with Ross in September during the sale of ......”

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Oct 29,2014
Minithumbup
By: 'Oksana'
Oct 29,2014
0 people found
this helpful
I dealt with Ross in September during the sale of my flat and would recommend Ellis and Co to anyone who is looking for a professional, reliable and hassle free agent and agency. My experience was above expectations and I am really pleased that I ...
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“I dealt with Ross who was informative, patient and professional ......”

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Oct 23,2014
Minithumbup
By: 'Julie'
Oct 23,2014
0 people found
this helpful
I dealt with Ross who was informative, patient and professional throughout the whole process of selling my mother's property. I struggled with a lot of the jargon from our solicitor but Ross was able to explain each process in an easy to understand language which ...
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“As a first-time buyer I have been pleasantly surprised by ......”

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Oct 18,2014
Minithumbup
By: 'Clare'
Oct 18,2014
0 people found
this helpful
As a first-time buyer I have been pleasantly surprised by the service provided by Ellis and co. The sale was particularly long and complicated (through no fault of the agent) and there were several occasions I felt compelled to give up! Ross made the whole ...
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“What can I say Ellis & co have been outstanding both ......”

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Oct 14,2014
Minithumbup
By: 'Mr'
Oct 14,2014
0 people found
this helpful
What can I say Ellis & co have been outstanding both in a professional capacity and on a personal level, Ross White who delt with the sale has worked tirelessly from start to finish on marketing our property and it was not an easy property to ...
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Comment on agent fees
For the amount of work done the fees were extremely good.
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“Ross was exceptionally proactive during the purchase process. He has ......”

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Oct 01,2014
Minithumbup
By: 'Ana'
Oct 01,2014
0 people found
this helpful
Ross was exceptionally proactive during the purchase process. He has an clear understanding of the market and, at times, when issues were arising, he always was there to support us and our vendors and provide different options to speed up the process....
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“Although there were a few ups and downs, Ross and ......”

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Aug 18,2014
Minithumbup
By: 'Ron'
Aug 18,2014
0 people found
this helpful
Although there were a few ups and downs, Ross and the whole team acted professionally and provided good service at all times throughout the whole process to achieve a successful sale....
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“I met Ross White who was acting on behalf of ......”

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Aug 14,2014
Minithumbup
By: 'APGK'
Aug 14,2014
0 people found
this helpful
I met Ross White who was acting on behalf of the seller and assisted until a transaction could be agreed in a particularly cumbersome situation. Ross kept in permanent contact with myself and the seller making sure the information flow was ongoing, timely and transparent. ...
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“At the very beginning, Ellis and Co made it easy ......”

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Jul 29,2014
Minithumbup
By: 'SC'
Jul 29,2014
0 people found
this helpful
At the very beginning, Ellis and Co made it easy for us to view the property. Ross was accessible throughout the process and helped facilitate the surveys etc. He answered questions promptly, and he was straightforward....
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“Ross went above and beyond to ensure that the purchase ......”

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Jul 08,2014
Minithumbup
By: 'Housebuyer'
Jul 08,2014
0 people found
this helpful
Ross went above and beyond to ensure that the purchase progressed as soon as possible. He was always responsive by e-mail and telephone and offered commercial advice to resolve issues. His sense of humour, enthusiasm for his job and knowledge of the area were all ...
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“We bought a flat through Ellis and Co - Ross ......”

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Jun 26,2014
Minithumbup
By: 'TJB'
Jun 26,2014
0 people found
this helpful
We bought a flat through Ellis and Co - Ross White was our estate agent. Ross was professional and courteous throughout the process. If he needed to find out how things were progressing, he would first try to gain that information from the mortgage broker ...
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“Ross provided us with a professional, prompt and friendly service ......”

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Jun 24,2014
Minithumbup
By: 'J'
Jun 24,2014
0 people found
this helpful
Ross provided us with a professional, prompt and friendly service throughout the whole process. He was great at keeping us appraised of all events and progress in relation to the Buyer's position and so we never felt like we were in the dark at any ...
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“The agent was extremely helpful and made the whole process ......”

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May 29,2014
Minithumbup
By: 'Fran'
May 29,2014
0 people found
this helpful
The agent was extremely helpful and made the whole process of selling my property very easy. The photos that were put online gave a very good image of the house. The agent in my opinion did everything a seller would need - from the open ...
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“Ross, had a great knowledge of the local area and ......”

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May 29,2014
Minithumbup
By: 'WalTK'
May 29,2014
0 people found
this helpful
Ross, had a great knowledge of the local area and advised the correct pricing for the property to be sold quickly. The right people were sent with very minimum time wasters. I was very happy with the overall package that was delivered....
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“Ross White at Ellis & Co in Willesden provided an outstanding ......”

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May 26,2014
Minithumbup
By: 'Richard'
May 26,2014
0 people found
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Ross White at Ellis & Co in Willesden provided an outstanding service at a competitive price, selling our property at over 98% of the asking price. We have tried before to sell our flat using other estate agents who lost interest when the property did not sell ...
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“Myself and my fiancƒÂ©e had a very hard time ......”

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May 15,2014
Minithumbup
By: 'Rupesh'
May 15,2014
0 people found
this helpful
Myself and my fiancƒÂ©e had a very hard time over 2013 and early 2014 finding our dream first home with other Estate agencies and agents. We found it very difficult in dealing with Estate agents who were either not forthcoming with information or dishonest. Even though ...
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“Ross provided a very accurate and realistic valuation which was ......”

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May 14,2014
Minithumbup
By: 'Claire'
May 14,2014
0 people found
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Ross provided a very accurate and realistic valuation which was met with no difficulty. He marketed the property fantastically and found buyers with speed! Every step of the process was managed efficiently, professionally, and with a personal touch. Being over in Australia, I've felt completely ...
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“The purchase became quite complicated and there were several difficulties ......”

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Apr 30,2014
Minithumbup
By: 'I'
Apr 30,2014
0 people found
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The purchase became quite complicated and there were several difficulties with the conveyancing. Ross dealt with all the issues in a swift and professional manner, he insured that both the vendor and I were aware of the complications whilst keeping us both calm and well ...
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“Ellis & Co are a very professional Real Estate office, the ......”

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Mar 18,2014
Minithumbup
By: 'C.W'
Mar 18,2014
0 people found
this helpful
Ellis & Co are a very professional Real Estate office, the staff are informative & lovely to work with. I would highly recommend this Real Estate to anyone looking to buy, sell or rent a property through....
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 03/01/2023, 1:44 PM by Ross White
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please email

[email protected]
Last updated at 12:44 PM 03/01/2023 by Ross White

Awards won by Ellis & Co, London NW2 5SH



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