Belvoir
Prescot, L34
4.4/5, 13 reviews
77% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

“I rented from this company about two years ago and ......”

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Sep 24,2011
Minithumbdown
By: 'toes1981'
Sep 24,2011
0 people found
this helpful
I rented from this company about two years ago and only now have i found a way of voicing my disappointment with them. All was fine when I was moving in and paying rent (on time every month). It was when my neighbour had a leak and I needed their support. It happended Friday night, but as the company did not give me any keys to the utility stores no-one in the bulding could turn the water off, the manager of the shop would no answer the telephone so I was left for two whole days with water dripping down the walls. When I complained and wanted the details of the owner of the property that the leak started, I was told I wasnt allowed to have his details and there was nothing they could do. Again, after complaining again the only reponse I got was well Im sorry you're not happy........you can always move out and got a mouth load of abuse from the manager at the time over the telephone about how busy she was with her kids etc! The company are absolutely hopeless, having never been trained as a estate or letting agent, I am sure I could do a better job myself. Would avoid this company, un professional and by my experience, tend to use very un the counter methods of working.
What agent could do to change your mind?
More professional support to tenants as well as landlords. Give tenants details of who to contact in an emergency and ensure that there will be someone to help (sometimes emergencies happen at the weekend too).
Attached Filesnbsp;
Was this helpful? Yes
By: Philomena Carolan
Feb 04, 2016
I was shown around a property thinking it will be in good condition as (All properties are when they are for Let of Sale as you depend on the Letting/Estate Agent, I agreed to take the property on so, my brother in law and I signed the tenancy agreement and Guarantor forms, AFTER signing all the required documents and paying my deposit and first months rent, I was handed the keys and the Inventory, I received an apology as the Inventory was supposed to be handed to me on the day of viewing the property, and was told (if there are any problems-let us know), I was given a "Quit" form in the package and it was explained that I could complete it anytime-even if I change my mind, I would have a full refund but would have to wait about a month for it all to be processed, I was then told that they had contacted the housing for me so my rent would be paid straight into their account so, I would not be behind with my rent!!

I got to the property to find a catalogue of problems, one being, there was hardly any power, I got back to the letting agent where it turned out, I actually paid a months rent to give access for repair work to be carried out and was told off for not giving access for the repair work in which I repeated more than once that I had, that is how the engineer made a list of what work had to be carried out, I was upset by all this and left my keys with the engineer (he is a relative of the Landlord, I have also given a months notice in writing to the Landlord.....the Letting Agent insisted I was shouting at her but, I actually could not get a word in, she even slammed the phone down on me, she was very rude to say the least because she knows she is in the wrong, I stress, this property is back up To Let.

Thank you
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Opening Hours
Address

Belvoir
30 High Street
Prescot
Merseyside
L346HG
0151 430 0041

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £49,000 £112,000
Lettings 100% 99% £450 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 3 3 2 0 2 0 2 0
Areas covered
  • L34
  • Knowsley
  • L35
  • L36
  • WA8
  • L14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA NALS DPS
Latest Properties

No Properties

“I have been using Belvoir Prescot for my tena......”

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Jun 27,2023
Minithumbup
Sam
By: 'Dee'
Jun 27,2023
0 people found
this helpful
I have been using Belvoir Prescot for my tenant find for three of my properties in L12 and L14 over the last couple of years and have had a first class service all the way. Sam and Natalie took care of everything: they achieved a ...
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Was this helpful? Yes
By: Samantha Routledge
Jun 28, 2023
View all comments (1)
Dee, thank you so much for such glowing feedback. It has been a pleasure for us to find a tenant for your property. We look forward to working with you in the future! ...

“Very professional and helpful...”

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Feb 07,2022
Minithumbup
Paula
By: 'Gary Cummings'
Feb 07,2022
0 people found
this helpful
I would just like to put on record my thanks to Belvoir - particularly Paula who has been incredibly helpful and guided us each step of the way during our recent house sale. This property had been managed by Belvoir for a long time and ...
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Was this helpful? Yes

“Paula and Natalie were excellent, always hel......”

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Mar 05,2021
Minithumbup
Paula
By: 'Elaine'
Mar 05,2021
0 people found
this helpful
Paula and Natalie were excellent, always helpful, great to talk too and efficient. Belvoir were the second agents we tried and we sold within weeks, always informed us whenever there was news or viewings. Highly recommend...
read full review
Was this helpful? Yes

“Really good service given by the attentive st......”

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Jan 12,2021
Minithumbdown
Paula
By: 'Ian'
Jan 12,2021
0 people found
this helpful
Really good service given by the attentive staff. Have struggled as a medic non uk and finding it difficult to find a home. Received a recommendation to visit the ladies at Belvoir and they found me a beautiful home within 24 hours for me....
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Was this helpful? Yes

“Outstanding service, house sold in 5 days. Bo......”

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Dec 09,2020
Minithumbup
Paula
By: 'Kate'
Dec 09,2020
0 people found
this helpful
Outstanding service, house sold in 5 days. Both Paula and Natalie were supportive an helpful from start to finish. Would highly recommend....
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“I thought the service was brilliant,Paula Da......”

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Jul 30,2020
Minithumbup
Paula
By: 'Ashley'
Jul 30,2020
0 people found
this helpful
I thought the service was brilliant, Paula Davies was the lady we seen as we viewed the house, she was lovely and very helpful. every question I asked was answered straight away by email. stress free and a very quick turn around...
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Was this helpful? Yes
By: Natalie Wilson
Jul 30, 2020
View all comments (1)
Ashley. Thanks for such wonderful feedback. Paula will be delighted. We hope you both settle in nicely in your new home and we are here if you need us. Belvoir Prescot. ...

“Review...”

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Oct 19,2018
Minithumbup
Clare
By: 'Hannah'
Oct 19,2018
1 people found
this helpful
Excellent personalised service from the girls at belvoir. Friendly helpful team. Would highly recommend and not hesitate to use again....
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Comment on agent fees
N/a
Was this helpful? Yes
By: Natalie
Oct 22, 2018
View all comments (2)
Thank you for the fantastic review. We are delighted to hear we met your expectations. Wishing you the best in your new home. ...

“Natalie at Belvoir was a champion through the process of ......”

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Jan 31,2018
Minithumbup
Victoria
By: 'Victoria'
Jan 31,2018
0 people found
this helpful
Natalie at Belvoir was a champion through the process of buying our first house. If it wasn't for her efforts, we wouldn't be in the position we're in now. Fabulous, will be working with them again in the future....
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Comment on agent fees
Good
Was this helpful? Yes

“Asked too select a staff member but can't because it ......”

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Nov 04,2017
Minithumbup
By: 'Moaning'
Nov 04,2017
1 people found
this helpful
Asked too select a staff member but can't because it the whole team. Helped me in so many ways beyond the call of duty. Happy( well most of the time ;)) couldn't do enough. Keep it up people doing a great job & a credit too belvoir....
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“Belvoir Prescot has managed my properties for a number of ......”

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Nov 10,2016
Minithumbup
By: 'Alexander'
Nov 10,2016
0 people found
this helpful
Belvoir Prescot has managed my properties for a number of years and their service is unmatched in the area. Recommend to any Landlord or Seller looking for a quality Estate Agents....
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Comment on agent fees
The fees are good for the service I get. Most other agencies charge more and offer less.
Was this helpful? Yes

“Be warned, this is a dire branch, very bad staff ......”

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Feb 12,2014
Minithumbdown
By: 'JO'
Feb 12,2014
1 people found
this helpful
Be warned, this is a dire branch, very bad staff who lie and steal, never give your pin number for who looks after your deposit, they will ask for it, so they then have your money, they do not deal with repair issues unless your ...
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What agent could do to change your mind?
BE HONEST, I KNOW YOU ARE REPRESENTING THE LANDLORD BUT WE ARE PAYING THE RENT THUS PAYING YOU. BE FAIR
Attached Filesnbsp;
Was this helpful? Yes
By: Philomena Carolan
Feb 03, 2016
View all comments (1)
I rented a property from Belvoir in Prescot, on the day of signing my tenancy agreement, it was only then the "Boss" handed me the Inventory for the property and after I paid my deposit and first months rent, I went to the house and found a catalogue of propblems, which I reported to them, it turned out, I paid my rent to give access for repairs as the property was not fit for purpose, I was also told off by the "boss" for not giving acces for repairs in which I was sick of repeating that I had ...

“I have been a tenant with west derby belvoir for ......”

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Apr 24,2013
Minithumbup
By: 'aigburth,'
Apr 24,2013
0 people found
this helpful
I have been a tenant with west derby belvoir for over 2 years and the service has always been excellent. They always promptly respond to call outs for problems or repairs and are quick with the regular inspections they carry out....
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Was this helpful? Yes

“I rented from this company about two years ago and ......”

Share on :
Sep 24,2011
Minithumbdown
By: 'toes1981'
Sep 24,2011
0 people found
this helpful
I rented from this company about two years ago and only now have i found a way of voicing my disappointment with them. All was fine when I was moving in and paying rent (on time every month). It was when my neighbour had a ...
read full review
What agent could do to change your mind?
More professional support to tenants as well as landlords. Give tenants details of who to contact in an emergency and ensure that there will be someone to help (sometimes emergencies happen at the weekend too).
Attached Filesnbsp;
Was this helpful? Yes
By: Philomena Carolan
Feb 04, 2016
View all comments (1)
I was shown around a property thinking it will be in good condition as (All properties are when they are for Let of Sale as you depend on the Letting/Estate Agent, I agreed to take the property on so, my brother in law and I signed the tenancy agreement and Guarantor forms, AFTER signing all the required documents and paying my deposit and first months rent, I was handed the keys and the Inventory, I received an apology as the Inventory was supposed to be handed to me on the day of viewing the p ...

Landlord Fees

Pending
12% (inc. VAT), On Completion (Fees are negotiable)

Full Management Monthly Fee is 12% inclusive of VAT. (additional terms and conditions apply)

Last updated on 26/05/2021, 1:39 PM by Natalie Wilson - Director


Vendor Fees

Overall Fees
1.2% (inc. VAT), On Completion (Fees are negotiable)

1.2% inclusive of VAT of the sale price on completion. Minimum of £1500 inclusive of VAT. Fees are based on a "No Sale, No Fee" basis. (additional terms may apply)

Last updated on 26/05/2021, 1:38 PM by Natalie Wilson - director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.belvoir.co.uk/generic-complaints-procedure/
Last updated at 2:03 PM 20/05/2024 by Ronald Wilson

Awards won by Belvoir, Prescot L346HG



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