100% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 18,2015
Feb 18,2015
3
people found
this helpful
this helpful
The property I rented from this Agent was potentially life threatening with faulty electrics, damp and boiler issues. The contractor doing the gas appliances was useless and wasn't keeping up-to-date with the new reg's continually being introduced. When making any form of complaints, Agent went out of way to either ignore/do nothing about. When put into position 'HAVE TO DO SOMETHING', Agents make your life hell. I have discovered, even if an Agent is with Property Ombudsman, means nothing!! I have to admit, Ombudsman are pretty useless when comes to serious issues and if in your favour for complaints, compensation so tiny, not even worth the time it has taken to make complaints. The Cox's, in charge of this Agents are totally ignorant to majority of Housing Laws. Potential Tenants/Landlords beware!!!!!!!!!!!!!!1
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
26th Nov 2020
reviewed by 'Lisa'
Opening Hours
Address
Tom Giles & Co
11 Church Street
Oldbury
West Midlands
B69 3AD
0121 552 6171
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £565 | £565 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 26,2020
Nov 26,2020
1
people found
this helpful
this helpful
Missold a 'Sole selling rights' service and contract that meant were were bound to the agency fees even if we find a buyer, or if we go with another agent. But this was sold to us as 'a flexible contract which enabled us to go ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 18,2015
Feb 18,2015
3
people found
this helpful
this helpful
The property I rented from this Agent was potentially life threatening with faulty electrics, damp and boiler issues. The contractor doing the gas appliances was useless and wasn't keeping up-to-date with the new reg's continually being introduced. When making any form of complaints, Agent went ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
