“Azim was very easy to deal with. He was always ......”
4 Star Review
Feb 18,2015
By:
'Kaye'
Feb 18,2015
Branch: Manchester, 679 Wilmslow Road
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 679 Wilmslow Road
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: M20
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Azim was very easy to deal with. He was always happy to answer our (many!) questions and was good at getting back to us in a timely manner with any queries we had. Despite the fact that we had lots of questions as a result of being first time renters in the UK, having come from overseas, nothing was too much trouble for Azim and he was always happy to take us through what we needed to know. We'd certainly recommend him as someone to deal with.
The other person we dealt with was Sophie, who showed us several properties. She was fantastic - very personable and a great person to take you on viewings.
Comment on agent fees
The non-refundable administration fee seems rather expensive given that what you get in return is the bare minimum, i.e. the property gets taken off the market, your references are checked, the tenancy agreement is drawn up and signed by all parties. Obviously, this has more to do with the company policy rather than the service we received from individuals there, which was always very good. However, given that we paid several hundred pounds for this fee, we would've liked to have had one or two of our requests met, such as moving in a day or two earlier. It may be that we're not used to the letting culture here in the UK, as in Australia there are no such fees for the tenant and new tenants can move in 3-4 days after the previous occupiers have moved out rather than having to wait out a 10 day turn around, which to us seemed rather slow.
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