100% sales valuation accuracy
91% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 17,2015
Feb 17,2015
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Winkworth Worcester Park/Cheam were able to find a buyer within a couple of weeks of the property going live. The advert was very well presented, had all the correct relevant information, and had some fantastic professional photos which they posted on several property search engines.
I dealt with three people Kirstie Barber, Sarah Lee and the manager Neil Barnes. All of them were very professional and although initially I thought that things were progressing slow with the sale, it soon became apparent that the agents were not at fault.
I mostly dealt with Kirstie Barber throughout the process of the sale, and she was very helpful. Whenever I called to get an update, a certain request or a general enquiry she was able to answer it. If she didn't know they answer straight away she would get back to me a few hours later, which I was pleased about.
Overall, I was very happy with the service provided by Neil Barnes and his team at Winkworth in Worcester Park/Cheam.
I dealt with three people Kirstie Barber, Sarah Lee and the manager Neil Barnes. All of them were very professional and although initially I thought that things were progressing slow with the sale, it soon became apparent that the agents were not at fault.
I mostly dealt with Kirstie Barber throughout the process of the sale, and she was very helpful. Whenever I called to get an update, a certain request or a general enquiry she was able to answer it. If she didn't know they answer straight away she would get back to me a few hours later, which I was pleased about.
Overall, I was very happy with the service provided by Neil Barnes and his team at Winkworth in Worcester Park/Cheam.
Comment on agent fees
The fee related to the sale of the property was competitive, and fell in line with other estate agents fees.
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Latest Reviews
2nd Feb 2018
reviewed by 'Nick'
17th Feb 2015
reviewed by 'Ziad'
12th Feb 2015
reviewed by 'Layla'
3rd Feb 2015
reviewed by 'sue'
3rd Feb 2015
reviewed by 'Graham'
Opening Hours
Address
Winkworth
33 Brabham Court, Central Road
Worcester Park
Surrey
KT4 8EG
020 8335 5555
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 91% | £210,000 | £495,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 17 | 1 | 5 | 0 | 1 | 0 |
Areas covered
- KT4
- KT3
- KT17
- KT19
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 02,2018
Feb 02,2018
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I used Winkworth to buy my flat. I found Kirstie Barber to be a very competent and professional agent. She always replied to my queries very quickly and was always available and easily contactable....
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Comment on agent fees
The fees were within the norm.
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Apr 03,2015
Apr 03,2015
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Agent promoted house well with great photographs. Good footfall and achieved good offers. Unfortunately, when we had problems with the chain, the manager became incommunicado and wouldn't return calls. Luckily we got past the problem and they picked up the ball, Sarah being very proactive ...
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What agent could do to change your mind?
The fees represent a big chunk of the budget when you move house and we didn't feel Winkworth earned it on this occasion. There presence is good and they attracted people to the property. However, no offers were made when they showed people around on the open day whereas two offers were made the day we showed prospective buyers around. Also, as mentioned above, they were passive and uninvolved when there were issues, leaving it to us and the other agents in the chain to sort things out. This changed when Sarah joined the process though and the review would have been positive if we had been shown the attention she gave us throughout the process.Attached Filesnbsp;
Comment on agent fees
The fees represent a big chunk of the budget when you move house and we didn't feel Winkworth earned it on this occasion. There presence is good and they attracted people to the property. However, no offers were made when they showed people around on the open day whereas two offers were made the day we showed prospective buyers around. Also, as mentioned above, they were passive and uninvolved when there were issues, leaving it to us and the other agents in the chain to sort things out. This changed when Sarah joined the process though and the review would have been positive if we had been shown the attention she gave us throughout the process.
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Apr 08, 2015
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Thank you for taking the time to provide a review , we appreciate all feedback.
We are pleased you were happy with the marketing and the fact that we achieved in excess of the asking price for the property . The chain in this sale had to be repaired on several occasions and our work here was more in the background dealing with other agents and solicitors than uninvolved , though I do see how this can appear. Thank you again for your business and Winkworth wish you all the best in your new home ...
Feb 17,2015
Feb 17,2015
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Winkworth Worcester Park/Cheam were able to find a buyer within a couple of weeks of the property going live. The advert was very well presented, had all the correct relevant information, and had some fantastic professional photos which they posted on several property search ...
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Comment on agent fees
The fee related to the sale of the property was competitive, and fell in line with other estate agents fees.
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Feb 12,2015
Feb 12,2015
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We recently used Winkworth to sell our property and was so pleased with their handling of the matter. Neil Barnes and the Worcester office were highly professional and went above and beyond to make sure the whole process went smoothly. Neil is very knowledgeable about ...
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Feb 03,2015
Feb 03,2015
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This was the first time I had to sell a property, and as it was due to a berevement, was very pleased that I choose Winkworths as they handled the sale brilliantly...
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Feb 03,2015
Feb 03,2015
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This was an executor sale. Due diligence was paid to this fact at the outset. The original presentation from Neil was informative without being overly focused on securing the business. After awarding the sale, the back up from Neil and his team was always supportive ...
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Comment on agent fees
Although this was considered important, it was not seen as a deal clincher when making the decision to appoint an agent.
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Jan 20,2015
Jan 20,2015
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Pleased to have Winkworth acting for my property. Good advise from them, from putting it on the market, selecting price and agreeing with buyer. Staff kept me up to date with the progress through out the process. Very professional and they know the market well ...
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Jan 26, 2015
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Thank you for your review and all at Winkworth wish you the very best in your new home. ...
Jan 19,2015
Jan 19,2015
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The team at Winkworth was very professional and helpful throughout. They allowed us to view the property a couple of times after our offer was accepted, were very supportive dealing with certain issues that came up during the purchase process, and did everything possible to ...
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Jan 26, 2015
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Thank you for your very positive review . It is rare for there to be no problems at all during a sale and this sale was no exception but providing everyone takes a mature view , as happened here , a solution can be agreed that benefits everyone. All at Winkworth wish you every happiness in your new home. ...
Sep 06,2014
Sep 06,2014
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The transaction went through over three months and during that time both Neil and Renee were very helpful, quick to answer questions or contact the Purchasers Solicitors. They always responded quickly, calmly and efficiently. I am very happy with the service I received from them ...
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Oct 12, 2014
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Thanks Kathy and we hope you are enjoying your new life down on the South Coast ...
Aug 01,2014
Aug 01,2014
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The agent quickly understood my situation and valued the property accurately, advising me of what I needed to do. The property was advertised to my satisfaction and viewings were arranged without delay. Negotiations with the buyer were made on my behalf, according to my instructions. ...
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Aug 07, 2014
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Thanks Sue for your lovely review . We appreciated the fact that it was an emotional sale for you and glad that we were able to help bring it to a successful conclusion for you. ...
Jul 11,2014
Jul 11,2014
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My move was made easier with a supportive and professional service by everyone in the Office. Neil gave me more support and information than the Solicitors that were dealing with my sale and helped make the final outcome possible. As i mentioned every employee i ...
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Apr 24,2014
Apr 24,2014
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Renee met us at the property and was very helpful showing us around on more than one occasion and on short notice to. As we do not live in this area the viewing times were after work in the evening & she was more than willing ...
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Apr 25, 2014
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Thank you very much . We'll always try to accommodate viewings outside of usual office hours and return calls and answer questions as soon as possible . We are really pleased you found our service to be excellent and wish you all the best in your new home. ...
Apr 14,2014
Apr 14,2014
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My husband and myself chose to use Winkworth as our sole agents because they didn't try to sell themselves to us. Through the whole process of selling our house we were kept updated every step of the way. When Jordan came to show prospective buyers ...
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Apr 23, 2014
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Thanks very much for your feedback. We train our sales negotiators through the Winkworth Academy and take pride in the local knowledge they have. Many of our buyers also comment on how much more enthusiastic and knowledgeable the Winkworth staff are which means our vendors receive a great service from people who really care about their property and the local area. ...
Apr 13,2014
Apr 13,2014
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Winkworth have been very professional in their approach and always updated us. They were very approachable and always felt I could approach Neil for advice. We actually had multiple offers on our property and Neil presented us with all options and provided us with the ...
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Apr 23, 2014
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Thank you for your feedback. We are in an unusual market at the moment and many vendors are finding it much easier to sell than to buy . At Winkworth we work with all our clients to help them wherever possible to both buy and sell and are always on hand to provide friendly , professional advice on finding a property as well as selling one . We are also expert at achieving the maximum market price for our clients which makes a big difference to their ability to find their next home. We look for ...
Mar 18,2014
Mar 18,2014
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As first time buyers we were quite unsure of the process of buying a property however the wealth of experience and professionalism that the staff at Winkworths have really helped us. A massive thank you to Neil who liaised with the vendor and solicitors and ...
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Mar 27, 2014
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Thanks Mikki , much appreciated. Buying for the first time can be a daunting process but a good agent will talk a buyer and seller through the process and how the system works , who is responsible for what and the part that everyone has to play. Our offices in Worcester Park and Cheam have now sold over 1000 properties so we have a wealth of experience and knowledge that we are keen to share with vendors and buyers alike. ...
Mar 18,2014
Mar 18,2014
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We have encountered some problems during the buying process but Neil has been very helpful and patient throughout the whole process which have resulted favourably for both parties. I strongly recommend Winkworth for the superb customer service provided....
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Mar 21, 2014
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Thank you Dawn . We had many problems during the course of this sale but we reached a successful conclusion for everyone . Open , honest communication was key and I thank you for your calm and considered approach to the issues we discussed and resolved . I am sure you will love living in your new home. ...
Mar 07,2014
Mar 07,2014
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This was the first time I had sold a property, the guys at Winkworths were all do helpful and talked me through every step, any questions I had we're answered quickly. My house was one the market and sold within the month fantastically quick turn ...
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Mar 21, 2014
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Thank you Sarah . It is good to hear that you found selling your first property through Winkworth to be an efficiently managed process. Many people make the mistake of thinking all agents are the same and only when it is too late do they discover that an efficient and professional agent will make the world of difference in not only finding a buyer but in handling the negotiations between buyers , agents and solicitors afterwards. We wish you all the best for the future . ...
Feb 20,2014
Feb 20,2014
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Very impressed with the service received. Jordan Barnes could not have done anything better when introducing buyers to view the property. She was very polite at all times as well as extremely knowledgeable about how to sell our property. Neil Barnes was also very helpful ...
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Feb 27, 2014
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Thank you for your kind review and your lovely gifts on completion , they were much appreciated by everyone in the office. All Winkworth staff benefit from the ongoing training and career development program that the Winkworth Academy provides to ensure we maintain high standards. It is pleasing to see this is bringing benefits to our clients. ...
Feb 04,2014
Feb 04,2014
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We found them very helpful and very committed to the sale of our house. When our chain broke down, they pulled out all the stops to market the house again and it was sold within 24 hours. They were always contactable and ready to discuss any ...
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Feb 04, 2014
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Thank you for your review and we look forward to being able to help again in the future . Communication is key in our business so it is pleasing that you found us readily contactable and ready to discuss concerns . ...
Jan 24,2014
Jan 24,2014
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Using Winkworth in Worcester Park was an good experience. The property was sold within weeks of being on the market and the sale went through smoothly.
I would recommend them as a professional, experienced estate agent with some good staff...
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Jan 03,2014
Jan 03,2014
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Everyone was very helpful at Worcester Park and Cheam. Our main dealings were with Jordan, Renee and Neil and I would highly recommend them....
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Jan 03, 2014
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Thanks very much , your feedback is much appreciated and everyone at Winkworth enjoyed working on your behalf . ...
Dec 19,2013
Dec 19,2013
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These agents stayed happy and positive throughout a prolonged sale. They always kept me informed, answered emails very quickly and showed true professionalism. I would be more than pleased to recommend them to anybody contemplating selling their property. Top marks. Well done!...
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Dec 20, 2013
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Thank you very much for your kind words , much appreciated . We hope we can help again in the future. ...
Dec 11,2013
Dec 11,2013
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Found these agents very good was always available to answer any questions or query's would recommend them and would happily use them again...
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Dec 12, 2013
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Thank you for your feedback , it is much appreciated . We do understand that moving can be a very stressful experience and will always do our best to answer questions promptly and efficiently. ...
Dec 10,2013
Dec 10,2013
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We had to rent our house out at short notice so contacted a few local estate agents. We chose Winkworth as they seemed by far the most organised and professional and their fully managed package really did seem to take care of everything. We weren't ...
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Feb 19,2013
Feb 19,2013
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We found Shaun Amner pleasant to deal with, attentive, professional and very helpful throughout what was not a straightforward process. We appreciated receiving prompt answers when required, and useful advice....
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Last updated at 4:39 PM 14/05/2015 by Sarah Lee
Best Estate Agent in Worcester Park 
