Pettengells Estate Agents
Bournemouth, BH23
3.7/5, 3 reviews
67% recommended
100% sales valuation accuracy
100% sales fee satisfaction

“If you are relocating to Christchurch from another part of ......”

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Sep 15,2011
Minithumbdown
By: 'Timmins'
Sep 15,2011
3 people found
this helpful
If you are relocating to Christchurch from another part of the UK do NOT use this company!!! They couldn't be bothered to give me the time of day, reply to my email or ust generally assist with my requirements. We are relocating within a year and are looking at what we can get for our money in that area, we explained in the email that was the case and if they could send us details of properties. I didn't get a reply. I called them and they couldn't see why they should help if we were moving until the end of next year.... compare theis to Connells - extremely helpful, they have talked to me in great detail about the area, local schools, catchment areas and they types of property available. They are even meeting with us next time we are in the area to show us 6 examples of properties in our price range. When it comes to the time when we need to seriously look at buying a property I know which agent I will go to.... and it WON'T be Pettengells!!!!
What agent could do to change your mind?
Be more helpful to prospective buyers!!!!
Attached Filesnbsp;
Was this helpful? Yes
By: Steve
Nov 01, 2013
Pettengells deal with all 'serious' property buyers and sellers in a professional and courteous manor. Many vendors give us instructions to ONLY bring 'serious' buyers to visit their homes, often spending several hours cleaning, tidying and vacating the property for it to be shown. I recall the above client wanting to view a number of properties 'just to get an idea' of what was available in the area, but with no interest, at that stage, of purchasing any of them. Although a useful exercise/day out for the client, it's not productive business wise nor useful to our vendors. With the wealth of information/photographs/floor plans etc on the internet, it was politely suggested it was too early to view internally, but an external viewing would help get an idea of the area and if it was suitable.

Many vendors do get frustrated with people looking around their homes when they are not interested in buying, and the final paragraph of this review ''When it comes to the time when we need to seriously look at buying a property'', clearly indicates this would have been the situation here.

It is always disappointing to receive a negative review, however, I believe the great offence taken by this client is unjust, and would suggest to any buyers or sellers reading this, to contact us and form their own opinions.

Regards
Steve, Pettengells

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Opening Hours
Address

Pettengells Estate Agents
6 Castle Street
Christchurch,Bournemouth
Hampshire
BH23 1DT
01202 486900

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £240,000 £370,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 2 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Mike has helped both with a purchase and sale in ......”

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Sep 25,2017
Minithumbup
By: 'Ann'
Sep 25,2017
0 people found
this helpful
Mike has helped both with a purchase and sale in the past six months so it's fair to say that we've utilised his services a fair bit this year. Due to unforseen circumstances we wanted to move on fairly quickly and had no hesitation in ...
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“Outstanding service! I would highly recommend them. Michael and his ......”

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Feb 29,2016
Minithumbup
By: 'MGR'
Feb 29,2016
1 people found
this helpful
Outstanding service! I would highly recommend them. Michael and his experienced team of staff were always approachable and dealt with the sale in a very professional manner from start to finish. Next time I move I know who I will be instructing!...
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Comment on agent fees
Competitive
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“If you are relocating to Christchurch from another part of ......”

Share on :
Sep 15,2011
Minithumbdown
By: 'Timmins'
Sep 15,2011
3 people found
this helpful
If you are relocating to Christchurch from another part of the UK do NOT use this company!!! They couldn't be bothered to give me the time of day, reply to my email or ust generally assist with my requirements. We are relocating within a year ...
read full review
What agent could do to change your mind?
Be more helpful to prospective buyers!!!!
Attached Filesnbsp;
Was this helpful? Yes
By: Steve
Nov 01, 2013
View all comments (1)
Pettengells deal with all 'serious' property buyers and sellers in a professional and courteous manor. Many vendors give us instructions to ONLY bring 'serious' buyers to visit their homes, often spending several hours cleaning, tidying and vacating the property for it to be shown. I recall the above client wanting to view a number of properties 'just to get an idea' of what was available in the area, but with no interest, at that stage, of purchasing any of them. Although a useful exercise/day ...
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