0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Sep 13,2011
Sep 13,2011
1
people found
this helpful
this helpful
John Hollingsworth's Square Mile property management department look after some of my properties. This is the latest, a serious leak in my property, a quote follows, I ask for more quotes, no more have been provided. I get in touch with my tenants who have been chasing this problem, serious ongoing leak, I contact Square Mile by email, the tenants also contact Square Mile/ John Hollingsworth. My email is ignored. I phone the company, the person who deals with my property is in a meeting. She fails to ring me back. I deal with another agent. She says further quotes will be arranged. To date nothing has been done to fix the leak. Both I (landord) and tenant are totally blanked and ignored. Total ignoring of a paying customer. I have had to visit the property myself, see the damage, still trying to sort this out. Will keep this site updated.
This agent has also been slack about getting gas safety certificates completed. I have had to do my own on more than one occasion.
This agent has also been slack about getting gas safety certificates completed. I have had to do my own on more than one occasion.
What agent could do to change your mind?
contacted meAttached Filesnbsp;
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Latest Reviews
13th Sep 2011
reviewed by 'extremely'
Opening Hours
Address
John Hollingsworth
137 Lavender Hill
Battersea,London
Greater London
SW11 5QJ
020 73501300
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 13,2011
Sep 13,2011
1
people found
this helpful
this helpful
John Hollingsworth's Square Mile property management department look after some of my properties. This is the latest, a serious leak in my property, a quote follows, I ask for more quotes, no more have been provided. I get in touch with my tenants who have ...
read full review
read full review
What agent could do to change your mind?
contacted meAttached Filesnbsp;
Was this helpful?
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Jan 03, 2012
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(1)
Hello,
I am really sorry to hear that you have been unhappy with the service provided by John Hollingsworth.
I am head of Customer Services here at John Hollingsworth and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you.
I will look forward to hearing from you.
Louise ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
I am really sorry to hear that you have been unhappy with the service provided by John Hollingsworth.
I am head of Customer Services here at John Hollingsworth and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you.
I will look forward to hearing from you.
Louise