Spark & Sons
Hove, BN3
3.7/5, 151 reviews
67% recommended
87% lettings valuation accuracy
87% lettings fee satisfaction

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“AVOID, AVOID, AVOID!I have been renting a property since ......”

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Feb 09,2015
Minithumbdown
By: 'Jonathan'
Feb 09,2015
1 people found
this helpful
AVOID, AVOID, AVOID!

I have been renting a property since last year and there have been COUNTLESS issues with the property since I moved in;

- We had to chase Sparks for a gas certificate

- The lower sash in the front (my) bedroom is jammed and the bottom rail has rotted allowing the glass to slip within the frame producing a 1cm gap at the top. Not only will this produce draughts and allow driving rain to come in, there is a real risk of the glass blowing in during a storm or falling out onto passers-by with unthinkable consequences.

- A window was jammed open (security issue), the other windows were impossible to open

- The other window in the rear bedroom has a broken lock and although it is not so accessible this is a security issue and does not meet the requirements of the insurers.

- The lower sash of the centre window in the living has a broken sash cord and is also jammed.

- The kitchen window lower sash was jammed open

- The curtain track is life expired. The fittings are damaged and snag the curtain making it impossible to close them. Also the draw cord system does not work. This is an issue for solar gain and privacy and the track should be replaced with something more modern.

- My brand new washing machine was not fitted for weeks as the men who delivered it said the plumbing/electrical set up was illegal and dangerous

- The entry system does not work so it is impossible to release the main door to the building from the flat. This is an issue should anyone be taken ill alone in the flat as it would impossible to release the front door to allow medical assistance to gain access.

- The shower only trickled water (fountains have greater water pressure)

- The extractor fan over the hob does not work.

- The kitchen sink and toilet had brown/black stains which I had to bleach at my own expense,

Despite emailing a list of outstanding issues numerous times, I have not received any written response from any representative of Sparks to any of those emails and only the most minor of issues has been rectified over the past 5 months.

I find it absolutely despicable that despite paying nearly £1000 a month in rent, I can't even make contact with Sparks & Sons without coming into the office directly, only to be lied to time and time again about repairs being scheduled that they obviously have no intention of completing - we're still waiting.

I also find it reprehensible that I had to justify to the head of the company why a broken lock on a window needed to be replaced.

My university attendance in my first term took a huge hit as a result of all the cancelled appointments by Sparks and their associate companies (Gas Spec being the biggest culprit) and I had to leave a job I secured also.

Sparks and Sons are to be AVOIDED AT ALL COSTS - I write this as the sun blares on my back and the entire street can view me and all I do in the living room (due to the broken curtain track which stops us from fitting curtains we bought).

They will lure you with their on-the-surface politeness and once you've signed that contract, the only duty you can count on them to do is collect your money.
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Latest Reviews

View all Reviews 151
21st Oct 2024
reviewed by 'Abrahim'
“Excellent service highly recommended Had a very good service from them They go the extra mile to provide you the ......”
15th Oct 2024
reviewed by 'Eddie'
“I've been a landlord for several years, 10 of which with Spark and Sons. I don't quite understand the opinion of ......”
9th Oct 2024
reviewed by 'Youssef'
“Scammers they took my deposit and rent no responses and when they did they did in a really bad way...”
3rd Oct 2024
reviewed by 'Christopher Gough'
“Best avoid this lot...after renting from them for many years.....if you don't have communication with your actual landlord .........”
23rd Sep 2024
reviewed by 'Experienced Landlord'
“Avoid at all cost. Dreadful experience, I let my property through Sparks, background checks and references appear to be something ......”
19th Sep 2024
reviewed by 'A.Hull'
“If you are a landlord AVOID this company ..... absolutely dreadful communication - emails went unanswered, even repeat emails with 'please ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Spark & Sons
45 Western Road
Hove
Brighton and Hove
BN3 1JD
01273 220077

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 87% 87% £470 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 6 85 40 0 0 0 0 3 4
Areas covered
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  • Conveyancing
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“Excellent service highly recommended Had a v......”

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Oct 21,2024
Minithumbup
By: 'Abrahim'
Oct 21,2024
4 people found
this helpful
Excellent service highly recommended Had a very good service from them They go the extra mile to provide you the Excellent service...
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“I've been a landlord for several years, 10 of......”

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Oct 15,2024
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Adam
By: 'Eddie'
Oct 15,2024
6 people found
this helpful
I've been a landlord for several years, 10 of which with Spark and Sons. I don't quite understand the opinion of those commenting, however I suppose everyone has their own experience. Sparks look after 20 units for me, and I haven't met a more proactive and hard ...
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“Scammers they took my deposit and rent no res......”

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Oct 09,2024
Minithumbdown
By: 'Youssef'
Oct 09,2024
1 people found
this helpful
Scammers they took my deposit and rent no responses and when they did they did in a really bad way...
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“Best avoid this lot...after renting from them......”

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Oct 03,2024
Minithumbdown
By: 'Christopher Gough'
Oct 03,2024
1 people found
this helpful
Best avoid this lot...after renting from them for many years.....if you don't have communication with your actual landlord ...the sparks grisly crew won't help at all with anything Of course if they can grab money from you besides the rent...then they make ...
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“Avoid at all cost. Dreadful experience, I let......”

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Sep 23,2024
Minithumbdown
By: 'Experienced Landlord'
Sep 23,2024
3 people found
this helpful
Avoid at all cost. Dreadful experience, I let my property through Sparks, background checks and references appear to be something this firm does not do. Property left in a state. Adam and Daniel appear to have not working emails and phones, AVOID....
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“If you are a landlord AVOID this company ..........”

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Sep 19,2024
Minithumbdown
By: 'A.Hull'
Sep 19,2024
3 people found
this helpful
If you are a landlord AVOID this company ..... absolutely dreadful communication - emails went unanswered, even repeat emails with 'please reply to this today' all ignored. Requests for information ignored. Even my email to say we were terminating out contract with them was ignored! Never ...
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By: A hull
Oct 04, 2024
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I will add to this review and say that we had to threaten to report them to the PRS to get them to finally return the deposits for two of our properties. ...

“As a property owner with several flats, spark......”

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Aug 06,2024
Minithumbup
By: 'Maz'
Aug 06,2024
0 people found
this helpful
As a property owner with several flats, spark and sons always go above and beyond to make sure my properties are fully occupied and always on the other end of the phone should I have an questions or queries. Highly recommend this agency....
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“I've never seen such rude and fraudulent peop......”

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Aug 02,2024
Minithumbdown
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Adam
By: 'Serap'
Aug 02,2024
6 people found
this helpful
I've never seen such rude and fraudulent people before, they didn't pay my deposit, they don't even have a reason not to pay, everyone should stay away....
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“Terrible real estate agent, I have been waiti......”

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Jul 31,2024
Minithumbdown
By: 'Serap Erturk'
Jul 31,2024
3 people found
this helpful
Terrible real estate agent, I have been waiting for them to pay my holding deposit for about a month, they neither answer the email nor the phone....
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“Great agency, fantastic service as a landlord......”

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Jul 20,2024
Minithumbup
By: 'Abbe'
Jul 20,2024
2 people found
this helpful
Great agency, fantastic service as a landlord with multiple properties....
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“The worst agency in Brighton and I rented as ......”

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Jul 14,2024
Minithumbdown
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Adam
By: 'BN2'
Jul 14,2024
6 people found
this helpful
The worst agency in Brighton and I rented as a student for 4 years. Chloe and Adam are liars and thieves. Quick at getting your money just to get you into a busted flat. I had a slug infestation under the carpet and a serious damp ...
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“DO NOT GO NEAR...”

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Jul 05,2024
Minithumbdown
By: 'Benjamin'
Jul 05,2024
5 people found
this helpful
Don't go near this company. Bottom league services, slow to reply, and whoever they have on their books to do any electrical work for them is a cowboy and crook. Have spent hundreds of pounds fixing mistakes by this company....
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“From a landlord's point of view, steer well c......”

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May 13,2024
Minithumbdown
By: 'Tim'
May 13,2024
4 people found
this helpful
From a landlord's point of view, steer well clear of this business. Communication is awful, emails go unanswered, rent is not passed across unless you chase, tenants not vetted thoroughly... I could go on and on, absolutely dreadful agency....
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“No point of having them as an estate agent...”

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Dec 07,2023
Minithumbdown
By: 'ellie'
Dec 07,2023
3 people found
this helpful
I don't understand why landlords use this estate agent. Messages are never received or are totally ignored. I lived at the property for over 5 years and it has had a raft of problems as its an old building. I could be here all day listing ...
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“Horrible company! Liars and thieves !...”

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Apr 16,2023
Minithumbdown
By: 'Sarah'
Apr 16,2023
3 people found
this helpful
Horrible company! Lies and thieves ! Will keep your deposit and say they dont have it! Did not put it in a tenancy deposit scheme despite saying they would...
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By: Tim Hawkins
May 13, 2024
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From a landlord's point of view, steer well clear of this business. Communication is awful, emails go unanswered, rent is not passed across unless you chase, tenants not vetted thoroughly... I could go on and on, absolutely dreadful agency. ...

“Avoid this agent at all costs!...”

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Mar 26,2023
Minithumbdown
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Oliver
By: 'Alex'
Mar 26,2023
2 people found
this helpful
Avoid this agent at all costs! They're practically running illegally and you can tell just from visiting their website and office. They've attempted to steal our deposit by completely ghosting us from all avenues of contact, resulting in us having to spend money and time ...
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“Really dissapointed and outraged by treatment......”

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Sep 24,2022
Minithumbdown
By: 'janette'
Sep 24,2022
1 people found
this helpful
Really dissapointed and outraged by treatment of one of their tenants- a key worker evicted for standing up to substandard fire regulations after a fire at their property...
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“The most disgraceful letting agents I have ev......”

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Jun 15,2022
Minithumbdown
By: 'Gennaro'
Jun 15,2022
5 people found
this helpful
The most disgraceful letting agents I have ever experienced. I have rented with Sparks and Sons for around 2 years. We had several issues with the house, and some of them never were fixed. There was mould on Bathroom ceiling and walls, windows falling apart, etc. ...
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“Outstanding !!! The number one real estate firm in Brighton...”

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Mar 09,2022
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Peter
By: 'Annie'
Mar 09,2022
0 people found
this helpful
My name is Annie. I am a Hong Kong born Australian, who recently relocated to UK for my new position with NHS (BNO visa for UK settlement) I found my Brighton rental property from Spark & Sons. For anyone who lives in Brighton will know it ...
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“I am very happy with sparks and sons letting ......”

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Feb 08,2022
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Oliver
By: 'Leigh Evans-barry'
Feb 08,2022
1 people found
this helpful
I am very happy with sparks and sons letting agency,I have been with them for two years and always found them very good. Oliver is very professional and is excellent dealing with the rentals. He helped me as I was in a difficult situation . ...
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“Fantastic from start to finish...”

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Jan 09,2022
Minithumbup
By: 'Jo'
Jan 09,2022
0 people found
this helpful
I had a great experience renting through this agent. They were friendly and human in thier approach while also dealing with any issues quickly and professionally. I wouldnt hesitate to recommend them....
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“A fantastic service...”

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Dec 17,2021
Minithumbup
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Peter
By: 'Jane'
Dec 17,2021
0 people found
this helpful
We let our flat for 10 years through Spark and Sons, and have just sold it through them. Peter could not have been more professional in his approach. At every step of the way, he gave us great advice, kept us informed and problem-solved on our ...
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“Great communication and very helpful with the......”

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Dec 08,2021
Minithumbup
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Oliver
By: 'Stevie'
Dec 08,2021
0 people found
this helpful
Great communication and very helpful with the annoying finer details. Oliver was my contact from enquiry to getting the keys and could not be happier with the process. Made all the annoying and stressful bits seem easy . Would thoroughly recommend...
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“Oliver was very helpful and made the whole re......”

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Dec 02,2021
Minithumbup
By: 'Bonnie'
Dec 02,2021
0 people found
this helpful
Oliver was very helpful and made the whole renting process very smooth and stress free. He is responsive and helpful when we have questions. I would definitely recommend Spark and Sons. Thanks Oliver!...
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“Excellent...”

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Nov 20,2021
Minithumbup
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Oliver
By: 'Fred'
Nov 20,2021
0 people found
this helpful
We have recently rented a newly renovated flat through Oliver Isted at Spark & Sons. Oliver has been friendly, helpful and straightforward throughout. There were a few outstanding issues with the renovation and our previous experience of agents is that these sort of things can drag ...
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“Very good experience!...”

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Nov 09,2021
Minithumbup
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Oliver
By: 'Ana'
Nov 09,2021
0 people found
this helpful
Our experience renting with Oliver, from Spark and Sons, was very good! He exceeded our expectations for an agent. He was very helpful during the process, replied to all of our questions, and made sure everything that we noticed that wasn't working properly got fixed. ...
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“Really great experience renting through Spark......”

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Oct 16,2021
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Oliver
By: 'Rebecca'
Oct 16,2021
0 people found
this helpful
Really great experience renting through Spark and Sons. Oliver has been super helpful and responsive, and I'm starting to settle in and enjoy the area. Thanks team :)...
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“The best letting agency...”

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Oct 15,2021
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Peter
By: 'Maria and Jony'
Oct 15,2021
0 people found
this helpful
This is the second time we moved with SparkandSons. The service is excellent, they always help us to find the right place and with a fair price. You can trust them!! Big thanks to Peter, Adam and Oliver!! Definitely recommemded ;-)...
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“Overall a good experience with Oliver - but r......”

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Oct 14,2021
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Oliver
By: 'Hannah'
Oct 14,2021
0 people found
this helpful
Overall a good experience with Oliver - but room for improvement. Oliver has been a great point of contact and always replies promptly to emails with any queries/issues. The viewing and deposit process was seamless - all furniture was removed from the flat and ...
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“Best experience with a letting agent I have had!...”

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Oct 12,2021
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Oliver
By: 'Maddi'
Oct 12,2021
0 people found
this helpful
I recently moved house while under a lot of pressure from my previous landlord and agent and Oliver at Sparks and Sons was a great help. Made the application process super easy and didn't pressure me into making decisions unlike other agents did. We had ...
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