100% sales valuation accuracy
0% sales fee satisfaction
Feb 08,2015
Feb 08,2015
3
people found
this helpful
this helpful
We used this agency and it was the worst mistake of our lives! Initial meeting went well with the usual promises of accompanied viewings which lasted for the first viewing then it was over to me for all of the next viewings! I actually acted as salesman one Saturday when 2 clients were lined up. The office sent one of the admin girls as they had no agents and I took over the patter as she didn't have a clue. One of the couples then put an offer that we accepted on the following Monday. Great news for both us and the buyer as they wanted to move quick! Things soon went downhill. We were lied to by the branch manager on more than 2 occasions. The mortgage advisor was telling lies to the buyer who got so frustrated with what he was being told he turned up one evening at my house. The mortgage advisor had told him that he couldn't come to the office to do the paperwork because I had asked for it to be held back for a week. The MA told us the paperwork hadn't been signed because our buyer had an emergency with one of his children. It turned out the MA had to be monitored during the application process because he is hopeless at his job! So after this the buyer and ourselves stayed in touch updating each other at various steps. I could go on forever about our experience but it started with lies and ended in lies. Our buyer ended up changing lender and went to his bank which sped up the whole process. The MA was still asking for basic info after 7 weeks which our buyer had already supplied. In summary the branch survive day by day by lying. We used their solicitors as we were guaranteed a refund of £250 for doing so. Guess what 4 months later and we still hadn't received the payment due to the branch manager not using correct forms in fact the forms had been replaced 6 months earlier and the whole payment for using their services had been stopped. DO NOT USE this branch. So unprofessional it is beyond belief!
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Latest Reviews
8th Feb 2015
reviewed by 'J'
Opening Hours
Address
Bairstow Eves
11 Newdegate Street
Nuneaton
Warwickshire
CV11 4EJ
024 7696 3013
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £175,000 | £175,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 08,2015
Feb 08,2015
3
people found
this helpful
this helpful
We used this agency and it was the worst mistake of our lives! Initial meeting went well with the usual promises of accompanied viewings which lasted for the first viewing then it was over to me for all of the next viewings! I actually acted ...
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