100% lettings valuation accuracy
88% lettings fee satisfaction
Feb 06,2015
Feb 06,2015
0
people found
this helpful
this helpful
I have been a tenant of the property for 3 years that is managed by very helpful management: Matt Ward and Jason Obee in 362 Garrat Lane, Earlsfield / Wandsworth Andrews Letting.
Right from the start I approached this branch I knew that I am in good hands to find my ,,home,,
Whole team was very welcoming with a smile every time I popped in. They pick up phones immediately, answer all my questions like to a friend, give good advice. I am was able to arrange viewings whenever I needed which is great as I have very busy working hours. Whole process was very easy particularly If you don't have much time to find your,, home,, and you cant decide what to choose.
Every property even that I am renting has something that needs to be fixed, replaced or maintained.
As Matt who I am dealing with mostly and has been so helpful so many times hence I would like to write review about his professional service. In my previous experience it usually takes ages to get anything done, replaced or fixed however thanks to Matt who forwards my requests, emails to my landlord promptly and contacts me back with best available solution its absolutely a piece of cake. He speeds up whole process with constant approaching my landlord, companies or contractors to solve whatever needs to be solved and advising me about every progress. I found it very useful recently when my washing machine got broken. I also need to admit that I have got a very ,,difficult,, landlord hence to have a property agent like Matt is a huge advantage and headache saving. I do like his professionalism, very polite, civilised talking, joking, manners, attitude towards what his doing and his clients always helpful, easy to approach, patience with my postponed matters I was supposed to do in relation to my landlord... just one number and one letter to write: 5 star
Right from the start I approached this branch I knew that I am in good hands to find my ,,home,,
Whole team was very welcoming with a smile every time I popped in. They pick up phones immediately, answer all my questions like to a friend, give good advice. I am was able to arrange viewings whenever I needed which is great as I have very busy working hours. Whole process was very easy particularly If you don't have much time to find your,, home,, and you cant decide what to choose.
Every property even that I am renting has something that needs to be fixed, replaced or maintained.
As Matt who I am dealing with mostly and has been so helpful so many times hence I would like to write review about his professional service. In my previous experience it usually takes ages to get anything done, replaced or fixed however thanks to Matt who forwards my requests, emails to my landlord promptly and contacts me back with best available solution its absolutely a piece of cake. He speeds up whole process with constant approaching my landlord, companies or contractors to solve whatever needs to be solved and advising me about every progress. I found it very useful recently when my washing machine got broken. I also need to admit that I have got a very ,,difficult,, landlord hence to have a property agent like Matt is a huge advantage and headache saving. I do like his professionalism, very polite, civilised talking, joking, manners, attitude towards what his doing and his clients always helpful, easy to approach, patience with my postponed matters I was supposed to do in relation to my landlord... just one number and one letter to write: 5 star
Comment on agent fees
The agency fees are completive compare to other agencies particularly when you spent all your money for rent/deposit at your first month of renting, however in long term it might be more expensive compare to others as some agencies have just one off fee not every year.
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Latest Reviews
19th Jan 2018
reviewed by 'Jo'
25th Jul 2017
reviewed by 'Disgruntled-tenant'
10th Jul 2017
reviewed by 'John'
25th Apr 2017
reviewed by 'Tina'
23rd Sep 2015
reviewed by 'jgordon'
Opening Hours
Address
Andrews
362 Garratt Lane
Earlsfield
Wandsworth,London
Greater London
SW18 4ES
020 8944 9020
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 88% | £850 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 13 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 19,2018
Jan 19,2018
2
people found
this helpful
this helpful
Kaan is down to earth and not pushy at all which I liked. He knows the market and was able to give me a valuation on the spot (which other agents couldn't do) and got my flat on rightmove the same day. I had several ...
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Comment on agent fees
Competitive
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Oct 15,2017
Oct 15,2017
4
people found
this helpful
this helpful
Excellent service - polite, professional and helpful in every instance.
I can't fault Kaan - his professional and friendly approach has helped - especially when i was stressed!...
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Comment on agent fees
Good - fees were negotiable and I am satisfied.
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Jul 25,2017
Jul 25,2017
3
people found
this helpful
this helpful
trying to get any general repairs on our rented property has been quite possibly the slowest response i have ever had from any agent, repeated requests to fix rotten windows over a 18 month time frame have still not been dealt with. General bad communication and ...
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Comment on agent fees
not worth the fee, contracts when given to sign for the renewal had incorrect dates, a 1 minute read of the contract by the agent would have picked this up.
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Jul 10,2017
Jul 10,2017
0
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We were renting a flat (as tenants) for 2.5 years, in London, via Andrews. During the whole period of our tenancy, we found Andrews to be very professional and responsive, and we were extremely happy with them.
Everything was as promised and advertised, and the fees ...
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Comment on agent fees
The fees are just right!
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Apr 25,2017
Apr 25,2017
3
people found
this helpful
this helpful
I found Kaan Danis to be extremely enthusiastic and very professional. He went the extra mile in using his own time straight from work to view my property and to give me a valuation to rent my property out and it was on a Friday ...
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Comment on agent fees
I believe their fees to be fair.
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Jul 03, 2022
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(1)
I don't think so Mr Kaan Danis has run off with my Tennant money and mine. ...
Sep 23,2015
Sep 23,2015
0
people found
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I used the lettings office of Andrews in Earlsfield, and I found them to be very polite and professional. They were not pushy like other agents,in the area...
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Jul 09,2015
Jul 09,2015
0
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This is the first time that we used Andrews Lettings and so far, so good. Nadine has been really helpful and professional. She answered promptly to all our questions, which wasn't the case with our previous letting agent. We had to wait for ages to ...
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Mar 16,2015
Mar 16,2015
0
people found
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After dealing with several below-par estate agents, Nadine & the team at Earlsfield were brilliant. They weren't pushy and were really efficient and quick to respond and were always on hand with any information we needed. It made what can be a stressful experience into a ...
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Comment on agent fees
The fees were slightly below other agents we were looking at, which was another deciding factor in renting through Andrews. The other agents definitely cannot justify their higher rates.
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Feb 22,2015
Feb 22,2015
0
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After I sended an email regarding a property rental, Nadine called me back in less than 24 hours to book an appointment. She showed us the appartment, explained everything about it, and she informed us about the procedures we had to take in order to rent ...
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Feb 06,2015
Feb 06,2015
0
people found
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I have been a tenant of the property for 3 years that is managed by very helpful management: Matt Ward and Jason Obee in 362 Garrat Lane, Earlsfield / Wandsworth Andrews Letting.
Right from the start I approached this branch I knew that I am in good hands ...
read full review
read full review
Comment on agent fees
The agency fees are completive compare to other agencies particularly when you spent all your money for rent/deposit at your first month of renting, however in long term it might be more expensive compare to others as some agencies have just one off fee not every year.
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Jan 13,2015
Jan 13,2015
0
people found
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He is great ,honest ,trustful and easy going .Really helpful all the time , if we have any question or if we need any help!...
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Dec 08,2014
Dec 08,2014
0
people found
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Over all very good estate agents. Nadine and Matt have both been very accomodating and helpful and were quick to get back to us with any queries or concerns that we raised. Much better than several estate agents that I've used prior to Andrews....
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Comment on agent fees
Not particulary impressed with a leaving fee or a continuation of the contract fee.
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Dec 01,2014
Dec 01,2014
0
people found
this helpful
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After both having struggled with very negative lettings agent experiences in the past, Andrews were a life-saver.
From the initial viewing of the flat, right through to signing for the property, and now as tenants whose property is managed by the branch, their level of ...
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Nov 21,2014
Nov 21,2014
0
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I have rented an Andrew's property for nearly 4 years now. Matt Ward is our contact there and he has always solved any issue we have had quickly and successfully. Andrews and Matt have been brilliant to deal with and have been a major factor in ...
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Nov 20,2014
Nov 20,2014
0
people found
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Andrews, in particular Nadine Smith has been excellent from the minute we asked to view the flat, everything has ran very smoothly and easily. Any questions we have had have been dealt with very quickly, the level of service Nadine has shown has been very ...
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Nov 18,2014
Nov 18,2014
0
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Andrews Letting and, particularly the agent assisting me, have been very helpful and very understanding with my needs and my position. The property was being marketed by other agencies as well and when I made my original offer, although my profile met the expectations of ...
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Comment on agent fees
The agent was business smart and also understanding with my situation. They forgo part of agent fees in order to aid me in raising some added capital and hence securing a flat which I could have otherwise lost given my original offer to the landlord.
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Aug 24,2014
Aug 24,2014
0
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This was our first experience with the letting agency and in overall we could rate it very good.
Not everything went smootly from the beginning as we would expect. We learned to ask as many questions and get all detailed information you need before paying ...
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Comment on agent fees
Not satisfied with: holding deposit fee - unreasonably high; guarantor fee - though it a legal requirment to have one but we dont agree with it.
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Oct 08,2013
Oct 08,2013
0
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A let only arrangement. Jason very knowledgeable, answered all our questions, on hand throughout.. Steered a good line between landlord and tenants, especially as buildings renovations were behind schedule. Ably assisted by Chad and Linda. No hesitation in recommending Andrews....
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Jul 03,2013
Jul 03,2013
0
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Both Daniel and Jason have been excellent throughout the letting process. I am a first time landlord and was helped through the process at every stage. On our first meeting Jason sat down with me and devised a strategy to ensure my property was in ...
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Jul 02,2013
Jul 02,2013
0
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Jason had recently taken over as manager of the branch when I met him. As a single property landlord, when the property was left in a poor condition by previous tenants, I found his help and support invaluable during a difficult period of renovation. He ...
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Sep 22,2011
Sep 22,2011
2
people found
this helpful
this helpful
This was my worst experience ever, I would not recommend them to anyone. Instead of helping you to find a new home, they just make your life more difficult. They never respond to emails, and never call you back as they promise, after they taken ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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