Rodor Lettings
Birmingham, B23
2.3/5, 15 reviews
33% recommended
100% sales valuation accuracy
100% sales fee satisfaction
78% lettings valuation accuracy
58% lettings fee satisfaction

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“I used Rodor lettings and the person who looked after ......”

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Feb 04,2015
Minithumbup
By: 'Kevin'
Feb 04,2015
8 people found
this helpful
I used Rodor lettings and the person who looked after me was called Paul. I was very pleased with the service nothing was too much trouble for him. The price that they changed was reasonable and I would use them again. I also would recommend them to anyone that is thinking of letting there house.
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Latest Reviews

View all Reviews 15
12th Oct 2023
reviewed by 'Jerzy'
“The company seems to have dissapeared. The phone line gets a recorded message saying ...”
20th Apr 2023
reviewed by 'Sparky'
“Warning to tradesmen .DO NOT DO ANY WORK . You will not get paid . Had to go to court . Apparently Marven ......”
14th Jan 2023
reviewed by 'Alka'
“Marven Gabula has been expelled from the Property Redress scheme. He cannot legally trade until he pays his debts yet ......”
2nd Sep 2022
reviewed by 'David'
“Avoid like the plague. Marven takes the tenants rental money and doesn't forward it to the landlord stating he never ......”
30th Aug 2022
reviewed by 'Landlord'
“After numerous attempts over the course of a week to ring through to speak to somebody, I eventually gave up ......”
3rd Aug 2022
reviewed by 'Mohy Shams'
“Everything was perfect when Paul was with Rodor and as soon as he left in 2021, Marven took over and has ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Rodor Lettings
196 Sutton New Road
Erdington,Birmingham
West Midlands
B23 6QU
0121 377 7377

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 78% 58% £495 £975
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 9 3 0 0 0 0 0 0 1
Areas covered
  • B72
  • Sutton Coldfield
  • B73
  • Erdington
  • B74
  • Birmingham City Centre
  • B75
  • B76
  • B23
  • B24
  • B42
  • B43
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“The company seems to have dissapeared....”

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Oct 12,2023
Minithumbdown
By: 'Jerzy'
Oct 12,2023
174 people found
this helpful
The company seems to have dissapeared. The phone line gets a recorded message saying ...
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“Warning to tradesmen .DO NOT DO ANY WORK . Yo......”

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Apr 20,2023
Minithumbdown
By: 'Sparky'
Apr 20,2023
418 people found
this helpful
Warning to tradesmen .DO NOT DO ANY WORK . You will not get paid . Had to go to court . Apparently Marven does this all the time .he has now changed business name to rip off the government as well now .this guy doesn't deserve any stars...
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“Marven Gabula has been expelled from the Property Redress scheme. ......”

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Jan 14,2023
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Marven
By: 'Alka'
Jan 14,2023
896 people found
this helpful
Marven Gabula has been expelled from the Property Redress scheme. He cannot legally trade until he pays his debts yet he still is trading. This means he does not adhere to the rules to trade as an Agent. Ian and Paul are fantastic and then ...
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“Avoid like the plague. Marven takes the tenan......”

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Sep 02,2022
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Marven
By: 'David'
Sep 02,2022
734 people found
this helpful
Avoid like the plague. Marven takes the tenants rental money and doesn't forward it to the landlord stating he never received it. Constant lies and an extremely despicable excuse for a human being....
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“Does anybody even work here??...”

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Aug 30,2022
Minithumbdown
By: 'Landlord'
Aug 30,2022
761 people found
this helpful
After numerous attempts over the course of a week to ring through to speak to somebody, I eventually gave up trying any longer. After reading through other reviews, I'm now glad that they didn't answer my calls ! Instead I spoke to another local agent who ...
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“7 months unpaid debt - Marven is unprofessional....”

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Aug 03,2022
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Marven
By: 'Mohy Shams'
Aug 03,2022
868 people found
this helpful
Everything was perfect when Paul was with Rodor and as soon as he left in 2021, Marven took over and has not paid me 7 months rent that he has told me he will pay multiple times, but no money has been transferred. Marven claims that they ...
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By: Adrian
Aug 10, 2023
View all comments (2)
Stay away from this guy, he is a liar ...

“Keep well away from this letting agent....”

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Jul 17,2022
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Paul
By: 'Gerard Kearney'
Jul 17,2022
916 people found
this helpful
Keep well away from this letting agent. Three years ago and new to renting I approached Rodor and met 2 great guys Paul and Ian. They explained everything to me and any problems or doubt's they were there to help. Great blokes.They gave me the ...
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By: Landlord
Dec 20, 2023
View all comments (2)
It’s funny that there are a lot of other people who have unfortunately has the same experience with Rodor. Do you have any comments for them? ...

“AVOID MARVEN KEEPS YOUR MONEY AND DOESNT PAY...”

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Jul 05,2022
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Marven
By: 'Amrit'
Jul 05,2022
912 people found
this helpful
I wish i could give no stars. Marven is a horrible human being. I am a landlord and he isnt paying me my rent... He ignores my calls unless I call withheld, avoids my emails. He lies and is very rude AVOID! If he owes ...
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“What a bunch of absolute clowns.Marven is a ......”

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Jun 09,2022
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Marven
By: 'Ricardo'
Jun 09,2022
888 people found
this helpful
What a bunch of absolute clowns. Marven is a liar which is verified by most people who leave reviews about rodor lettings...
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By: Mtha
Jun 24, 2022
View all comments (1)
Dear Ricardo, I don't believe we have dealt with anyone with your name recently or in the past and as such can't help but wonder whether your profile is fictitious. I also find it hard to believe your review is not connected to numerous other negative reviews our fellow agents have received. We certainly do not mind receiving negative feedback or constructive criticism however Ould appreciate an honest assessment of your situation rather than malicious claims. Feel free to call us at our offi ...

“A Great Expericnce...”

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May 12,2021
Minithumbup
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Paul
By: 'Anhar'
May 12,2021
25 people found
this helpful
A great experience from the beginning to the very end of leaving due relocating for work. Ian and Paul provided an excellent service from being helpful and communicative with all the information, the process of moving in was made so much easier. All queries were ...
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“Do NOT use this company they are not genuine ......”

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Mar 11,2021
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Marven
By: 'Pritika'
Mar 11,2021
12 people found
this helpful
Do NOT use this company they are not genuine and when you have problems will lie and fob you off. I made the mistake of seeing good reviews thinking this company was run by two brothers that what I was told a year ago when ...
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By: Alka Poole
Feb 22, 2023
View all comments (3)
Pritika, I would love to talk to you about this. I had so many issues too with Marven. He owns the company. Paul and Ian are lovely guys and not at fault here. They were used by Marven. I also gave a property to Rodor and had no rent payments, etc. ...

“When dealing with paul, he was very understanding of my ......”

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Feb 05,2015
Minithumbup
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Paul
By: 'Rebecca'
Feb 05,2015
9 people found
this helpful
When dealing with paul, he was very understanding of my circumstances and made time for me to be able to view the property around by busy schedule. Once i had decided to rent the flat, everything went smoothly. Paul was extremely helpful in helping me ...
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“We have been struggling for a long time to find ......”

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Feb 05,2015
Minithumbup
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Paul
By: 'Jozsef'
Feb 05,2015
8 people found
this helpful
We have been struggling for a long time to find a property because of being new to the country many agencies just refused us. Not the case with Rodor Lettings. Paul was the agent we spoke to, he understood our difficult situation and helped us ...
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“I used Rodor lettings and the person who looked after ......”

Share on :
Feb 04,2015
Minithumbup
By: 'Kevin'
Feb 04,2015
8 people found
this helpful
I used Rodor lettings and the person who looked after me was called Paul. I was very pleased with the service nothing was too much trouble for him. The price that they changed was reasonable and I would use them again. I also would recommend ...
read full review
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“Great service, always kept up to date with information and ......”

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Feb 04,2015
Minithumbup
By: 'Landlord'
Feb 04,2015
6 people found
this helpful
Great service, always kept up to date with information and professional and friendly from start top finish. Very much recommended...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Email: [email protected]

Web: www.rodorlettings.co.uk

 

“first in lettings and management”

 

 

Customer Complaints
Handling Procedure

 

 

˜  As a firm licensed by the National
Approved Lettings Scheme, Rodor Lettings & Management Limited aim to
provide the highest standards of service to all Landlords and Tenants, but to
ensure your interests are safeguarded, we offer the following:

 

˜   If you believe you have a grievance, please
write to:

 Sales and Lettings Admin

196 Sutton New RoadErdington

Birmingham

B23 6QU

 

The grievance will be acknowledged within 3 days and then investigated
thoroughly in accordance with established “in-house” procedures. A formal
written outcome of the complaint will be sent to you within 21 days.  If we require longer than this timescale we
will advise you in writing and confirm our revised response date.

 

˜  If you remain dissatisfied with the
result of the internal investigation, please contact:

 

Mr Marven Gabula

196 Sutton New Road

Erdington

Birmingham

B23 6QU

 

˜  Following the conclusion of our
in-house review we will write to you with a final written statement.

 

˜  If you are dissatisfied with the
conclusion of the in-house review of the complaint you can refer the matter to
The Property Ombudsman, Milford,  House,
43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP

 
Last updated at 4:52 PM 14/03/2013 by Rodor Admin

Awards won by Rodor Lettings, Birmingham B23 6QU



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