Sep 09,2011
Sep 09,2011
0
people found
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Moving in process was pretty easy. The property was managed and was originally with spark energy as in the contract, this was fairly easy to change.
The notice process was also good. The lettings manager (Kelly Luck) was specially helpfull in explaining the procedures given my circumstances. The viewings for the property seemed to accomodate me, and I didn't feel pressured to let people into the property if I didn't feel particularly happy with it on a given day.
On the whole a pleasant experience.
The notice process was also good. The lettings manager (Kelly Luck) was specially helpfull in explaining the procedures given my circumstances. The viewings for the property seemed to accomodate me, and I didn't feel pressured to let people into the property if I didn't feel particularly happy with it on a given day.
On the whole a pleasant experience.
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Sep 09, 2011
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Latest Reviews
19th Dec 2011
reviewed by 'Arriane'
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reviewed by 'Chris'
29th Sep 2011
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20th Sep 2011
reviewed by 'Swati'
9th Sep 2011
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Opening Hours
Address
Romans
Roman House
Bracknell
Berkshire
RG12 1AR
01344 404 710
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
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Dec 19,2011
Dec 19,2011
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I've been getting pretty fed up with Romans. I originally letted my property from Jon Hallet, rather unfortunately, just as they were taken over. I wasn't told they were being taken over, in fact, I was pushed to move in earlier than I'd planned...rather ...
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What agent could do to change your mind?
They could actually do something about the issues I've reported!Attached Filesnbsp;
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Dec 22, 2011
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As an update, I got an email from Romans today. I was correct in my suspicions, they didn't come for the house inspection, and could they please arrange one for January. So nice of them to let me know a week after the event: Good thing I didn't take the day off work! ...
Oct 01,2011
Oct 01,2011
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Romans have now been looking after my properties on a fully managed basis for 11 years. It all works so seamlessly and I highly recommend their services to anyone. The best part of it is being able to walk into an office (Bracknell branch) and talk ...
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Sep 29,2011
Sep 29,2011
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My agent miss emma shewring is very helpful in every way possible she on the ball always returns my calls no matter how small the query might be .Emma is alway polite and go the extra mile to help ....
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Sep 20,2011
Sep 20,2011
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I took the flat in Bracknell for 6 month and date of leaving the flat was - 21st July.
It is 19th Sept today (almost 2 months) and I have not received the security Deposit.
First, they delayed the clearing process and now they are slowly including ...
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Sep 20, 2011
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“I note your posting and I am sorry to see you are experiencing issues with our service. We work with many customers on a daily basis and by far the majority experience good customer service. However, as with any organisation, sometimes things do go wrong. That is why we have a complaints procedure to deal with problems when they occur. As such I would like to invite you to contact me directly to discuss your concerns. My contact details are 01344 404717 or alternativly please call th ...
Sep 09,2011
Sep 09,2011
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Very pleased. Have been a landlady with Romans for about 5 years and have recommended to friends and family who have used them too....
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Sep 09,2011
Sep 09,2011
0
people found
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Moving in process was pretty easy. The property was managed and was originally with spark energy as in the contract, this was fairly easy to change.
The notice process was also good. The lettings manager (Kelly Luck) was specially helpfull in explaining the procedures given ...
read full review
read full review
Was this helpful?
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Sep 09, 2011
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Thank you very much for your support ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
