Interlet.com
London, W8
3.6/5, 130 reviews
63% recommended
0% sales valuation accuracy
0% sales fee satisfaction
90% lettings valuation accuracy
80% lettings fee satisfaction

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“they charge you 100 pounds with the promise of setting you ......”

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Sep 06,2011
Minithumbdown
By: 'Frederica'
Sep 06,2011
8 people found
this helpful
they charge you 100 pounds with the promise of setting you as many viewing as they can, truth is they won't. I am really disappointed because the service provided was unsatisfactory, because despite the need I had to find a room as soon as possibile they only set for me two appointments, they gave me wrong informations about both offered room (for the first one the wrong adress, for the second one wrong details and wrong underground station).
The worse part is when I tried to make contact with them to inform them that I wasn't satisfied with the rooms I saw, I haven't been able to do so: I called more than once, I left many messages, they never got me back, they never care about my needs and what I felt about the room they offered. I define this a very unsatisfactory service.
As I know the fee I paid is not refundable and it is really a shame because the service provided me is not worthing a single pound.
What agent could do to change your mind?
The agent never called me back, never cared about my needs, told me wrong infos about the rooms and wrong addres when I asked her how to find the proprieties she said look on your phone on google maps but my phone hasn't it so she said you'll find them is really easy.
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Latest Reviews

View all Reviews 130
6th Sep 2021
reviewed by 'Laurence'
“It’s unfortunate that politeness…It’s unfortunate that politeness doesn’t stop these guys from keeping your money. I ......”
7th Oct 2020
reviewed by 'Alan'
“I rented a flat through Interlet. Alexa was amazing. She really went above and beyond in the service she offered. ......”
31st Aug 2020
reviewed by 'Samo'
“Interlet found me a studio for my 1 month stay in Kensington in 2 days. Everything went smoothly and without problems. Studio ......”
16th Aug 2020
reviewed by 'Marlon'
“Great honest and helpful staff, will do doing further business in the future. Thank you so much to the team!...”
15th Apr 2020
reviewed by 'Sandra'
“Interlet have found us excellent tenants over the last couple of years. The staff is always friendly and helpful. Their ......”
9th Mar 2020
reviewed by 'Trevor'
“Service provided by Interlet is fantastic. They are always very helpful, friendly and professional. I would recommend this agent to ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Interlet.com
14 Abingdon Road
Kensington,London
Greater London
W8 6AF
020 7795 6525

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 90% 80% £500 £6,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 0 68 24 0 0 0 0 1 24
Areas covered
  • Kensington
  • Chelsea
  • Hammersmith
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

No Properties

“Not as transparent as their mantra...”

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Sep 06,2021
Minithumbdown
By: 'Laurence'
Sep 06,2021
1 people found
this helpful
It’s unfortunate that politeness… It’s unfortunate that politeness doesn’t stop these guys from keeping your money. I was only given their terms and conditions I parted with my money..which begs me to believe they have a hidden agenda… no choice but ...
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By: J.B
Jan 10, 2022
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Hi Laurence, You are of course welcome to take your concerns to the Property Ombudsman, details for whom can be found on our customer care page. Regarding the substance of your complaint, please bear in mind: 1. When challenged over their authenticity, you admitted in writing that the Landlord and Employer references provided were in fact written by yourself. 2. Our team was unable to use the contact details you gave for both your previous landlord and employer to verify your references in a ...

“Fantastic service!...”

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Oct 07,2020
Minithumbup
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Alexa
By: 'Alan'
Oct 07,2020
0 people found
this helpful
I rented a flat through Interlet. Alexa was amazing. She really went above and beyond in the service she offered. Would definitely recommend Interlet to any one....
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“Thank you...”

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Aug 31,2020
Minithumbup
By: 'Samo'
Aug 31,2020
0 people found
this helpful
Interlet found me a studio for my 1 month stay in Kensington in 2 days. Everything went smoothly and without problems. Studio was nice and clean and rent was reasonable. Thank you so much!...
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“Thank you so much to the team!...”

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Aug 16,2020
Minithumbup
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Shivan
By: 'Marlon'
Aug 16,2020
0 people found
this helpful
Great honest and helpful staff, will do doing further business in the future. Thank you so much to the team!...
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“Friendly and helpful staff...”

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Apr 15,2020
Minithumbup
By: 'Sandra'
Apr 15,2020
0 people found
this helpful
Interlet have found us excellent tenants over the last couple of years. The staff is always friendly and helpful. Their communication is first class and I can't recommend them highly enough. A great team!...
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“Service provided by Interlet is fantastic. Th......”

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Mar 09,2020
Minithumbup
By: 'Trevor'
Mar 09,2020
0 people found
this helpful
Service provided by Interlet is fantastic. They are always very helpful, friendly and professional. I would recommend this agent to anybody looking for a flat or house to rent....
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“Fantastic service...”

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Feb 15,2020
Minithumbup
By: 'Des'
Feb 15,2020
0 people found
this helpful
Fantastic service from start to finish. A very professional company with very friendly and helpful staff. I would highly recommend this agency and I would work with Interlet again in the future if I had the chance....
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“Cannot recommend them highly enough!...”

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Feb 12,2020
Minithumbup
By: 'Saw'
Feb 12,2020
0 people found
this helpful
Interlet managed to let my flat within 10 days. If you're looking to rent out a flat that you own I would definitely recommend them - they are brilliant. Cannot recommend them highly enough!...
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“Professional and courteous service...”

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Dec 27,2019
Minithumbup
By: 'Jaff'
Dec 27,2019
0 people found
this helpful
Big thanks to the interlet team for the cleanliness of the room, the brand new bed linen, and the scented herbs bag in the closet; greatly appreciated. Professional and courteous service....
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“Interlet - Awesome service...”

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Sep 20,2019
Minithumbup
By: 'Stanley'
Sep 20,2019
0 people found
this helpful
Interlet rented my apartment in a few days and found me a fantastic tenant. Awesome service. I will definitely be using them again in the future....
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“Landlord's review...”

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Sep 11,2019
Minithumbup
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Sham
By: 'Osman'
Sep 11,2019
0 people found
this helpful
Sham and her team have handled the letting of our house for a few years and we are really happy with their job. They dealt with all our queries in highly professional manner. Very lovely and friendly team. Thank you!...
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“Excellent and professional service...”

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Jun 15,2019
Minithumbup
By: 'Jaz'
Jun 15,2019
0 people found
this helpful
I really appreciate service I get from Interlet when looking for a property in Kensington. Their service is truly excellent and professional. They are flexible and responsive in their approach. I would strongly recommend Interlet as the best letting and managing agent in Kensington....
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Comment on agent fees
No fees
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“Will definitely use them again...”

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May 31,2019
Minithumbup
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Kerry
By: 'Luis'
May 31,2019
0 people found
this helpful
I received a great service from Interlet. Professional, friendly and helpful staff - I'm very satisfied with the service they provide. I will definitely use interlet again for any further lettings - Highly recommended....
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Comment on agent fees
Very reasonable fees.
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“100% recommend...”

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Feb 11,2019
Minithumbup
By: 'Calvin'
Feb 11,2019
0 people found
this helpful
I have been pleased with interlet services. Mimoza was fantastic, her professionalism, reliability, friendliness and customer service has been 5*. 100% recommend...
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“Very recommended...”

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Nov 11,2018
Minithumbup
By: 'MRK'
Nov 11,2018
0 people found
this helpful
Highly recommended - probably the best letting agent I've ever used. Kerry has always been extremely helpful and she sorted any problems I had. Very recommended....
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“Stress free process...”

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Nov 09,2018
Minithumbdown
By: 'Herbert'
Nov 09,2018
0 people found
this helpful
Would highly recommend Interlet in Kensington to anyone looking to rent a property. The application process was straightforward and all dealings were stress free. All accomplished within 3 days. Shivan was a great help and always kept in contact by phone and email ensuring that deadlines ...
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Comment on agent fees
Very reasonable fee
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“100% satisfied!...”

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Oct 02,2018
Minithumbup
By: 'Otakar'
Oct 02,2018
0 people found
this helpful
We really enjoyed our 1 month stay in London. Our special thanks to Shivan to help us to find fantastic flat in Kensington for our needs. Go above and beyond. 100% satisfied!...
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“Very good local knowledge...”

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Aug 19,2018
Minithumbup
By: 'Viki'
Aug 19,2018
0 people found
this helpful
I had a pleasant experience renting through Interlet - very professional and friendly letting agent with very good local knowledge. They have a very able team of staff and they made the whole process run smoothly and stress free. High recommendations for this agency....
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“See you next Thursday...”

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Aug 17,2018
Minithumbdown
By: 'Disappointed'
Aug 17,2018
2 people found
this helpful
Called on a Monday to arrange a viewing of a property. Was told to travel down in person from Yorkshire to arrange it in person, which we agreed to meet on the Thrusday. We arrived and they had no record of us and were unwilling ...
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“Interlet in Kensington...”

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Apr 25,2018
Minithumbup
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Kerry
By: 'Paul'
Apr 25,2018
1 people found
this helpful
Kerry and Shivan from Interlet were extremely efficient and professional in our property search. I would certainly use Interlet again if I decide to rent house or flat in London in future....
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“I would use them again...”

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Apr 22,2018
Minithumbdown
By: 'Mel'
Apr 22,2018
1 people found
this helpful
It was brilliant to deal with this agency from the start. I was impressed with the service and advice they offered. I would use them again....
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Comment on agent fees
OK
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“Nishaad in the Intelet team was extremely helpful. Showed me ......”

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Oct 23,2016
Minithumbup
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Nishaad
By: 'Danielle'
Oct 23,2016
1 people found
this helpful
Nishaad in the Intelet team was extremely helpful. Showed me a place they knew I'd like, which was perfect for me and in an ideal location. The rent was also extremely good for what I am getting. Helped the full length of the way, excelling ...
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“I found a very nice studio on interlet website. Whole ......”

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Aug 26,2015
Minithumbup
By: 'Sacha'
Aug 26,2015
3 people found
this helpful
I found a very nice studio on interlet website. Whole letting process was very smooth and straightforward. I'm happy with the service provided and I would recommend it to anyone....
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Comment on agent fees
No fees, service is free.
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“I just wanted to send a quick review praising team ......”

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Aug 12,2015
Minithumbup
By: 'Omar'
Aug 12,2015
3 people found
this helpful
I just wanted to send a quick review praising team members at interlet W8. Nishaad arranged for me to see a number of properties to rent and I want to express my thanks to Nishaad and his team for their generous and thoughtful approach. I ...
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Comment on agent fees
Service was free, I didn't pay any fees.
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“From my experience and observation, your case as a customer ......”

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Jul 03,2015
Minithumbdown
By: 'Interletdown'
Jul 03,2015
4 people found
this helpful
From my experience and observation, your case as a customer will be treated with come effort IF you are prospective tenants who are able to afford and looking into more of high end properties . I think most of the positive comments given in this letting ...
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“Very UnprofessionalNot reliableThey just ignore your emails as soon as ......”

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Jun 13,2015
Minithumbdown
By: 'Gabriele'
Jun 13,2015
2 people found
this helpful
Very Unprofessional Not reliable They just ignore your emails as soon as agency fee is received I strongly suggest not to work with this agency They waste clients time...
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“Very unpoffesional.They do not give back the deposit back ......”

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May 27,2015
Minithumbdown
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Monika
By: 'NATALIA'
May 27,2015
4 people found
this helpful
Very unpoffesional. They do not give back the deposit back They do not reply e- mail Everything broken Not easy to deal with them You can be in the kitchen having breakfast and someone can enter without any previous advice. NO WIFI IN THE HOUSES!!!!!!!!!!!!!...
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Comment on agent fees
internet is not included
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By: Victoria
May 27, 2015
View all comments (1)
Dear Natalia, Thank you for your feedback. As per your contract you have received your deposit back on time, please check your contract (paragraph 2 (iii) ). Your contract that you have signed was for 5 months and until 30th September 2015. As you said you had some family issues we helped you to find a new tenant and released you from your contract without any compensation. Please note as per your contract bills included are Council Tax, Electricity, Gas, Water and TV license not WIFI. W ...

“Interlet currently manage and let a number of properties I ......”

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Jan 22,2015
Minithumbup
By: 'Chris'
Jan 22,2015
2 people found
this helpful
Interlet currently manage and let a number of properties I have in the Kensington and Chelsea area. The prices and properties range from rooms to 3 bed houses but the service is the same regardless. Professional and proficient in all aspects of property management and lettings. ...
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“I was in interlet 2 weeks ago, because I needed to ......”

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Dec 31,2014
Minithumbup
By: 'Massimo'
Dec 31,2014
1 people found
this helpful
I was in interlet 2 weeks ago, because I needed to move ASAP. Girls were very helpful and immediately arranged 4 viewings for me. Now I have a beautiful room in West Kensington for £600 per month, all bills and internet included :-). Thank you very much interlet!...
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“I'm a landlord in the Kensington area and only go ......”

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Dec 17,2014
Minithumbup
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Victoria
By: 'GSJ'
Dec 17,2014
1 people found
this helpful
I'm a landlord in the Kensington area and only go to this company, interlet, when I need to let my rooms. This is simply because they get my properties noticed and interest is expressed right away. Within only one or two days with interlet I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:49 PM 06/07/2018 by Eliot

Awards won by Interlet.com, London W8 6AF



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