100% lettings valuation accuracy
99% lettings fee satisfaction
Jan 29,2015
Jan 29,2015
0
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Noonan Crane were, to say the least, extremely laid back and unprofessional. In a long-term stay at the property we were greeted with a chicken carcass in the oven and a fairly dusty house due to recent renovations of the kitchen and bathroom. Complaints at the condition of the house were met with the equivalent of shrugs. Doors didn't fit, taps don't work properly (issues with pressure) and the carpet is disgusting, all we're brought up and actively met with disdain and ignorance. Not surprisingly, their standards when it came to keeping our deposit went through the roof, many issues we has already noted months prior were brought up as if our fault, and our spotless cleaning resulted in vague criticisms ('it's not quite good enough'). Another example of their poor practices include an occasion in which we had left our keys in the house, locking ourselves out, purely our own fault. We took a trip to their office in order to obtain a spare key, we were greeted by a member of staff who had never done business with before (and therefore would not have recognised us). We simple asked for a key to the property and were given one, no proof of identity needed, just a simple 'i need a key for [address]' and it was done. To think anyone could have just made their way into my home at the time is quite frankly rather scary. I would not recommend doing business with Noonan Crane, we've dealt with numerous estate agents in the past and now since, and they are by far the most stressful to deal with.
What agent could do to change your mind?
The price of the property wasn't an issue, the way it was dealt with was.Attached Filesnbsp;
Comment on agent fees
The price of the property wasn't an issue, the way it was dealt with was.
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Latest Reviews
6th Dec 2016
reviewed by 'Simon'
29th Nov 2016
reviewed by 'Marcus'
29th Jan 2015
reviewed by 'ThePerson00'
Opening Hours
Address
Noonan Crane Property Management
34-36 Market Square
,St Neots
Cambridgeshire
PE19 2AF
01480 400090
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £475 | £725 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
Dec 06,2016
Dec 06,2016
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We have rented the same property for over 4 years now and have to say the service we receive is excellent, we have rented many houses in various countries and Joanne and the team are extremely supportive, professional and understanding.
Every time we needed something repaired ...
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Comment on agent fees
Fees very resonalble
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Aug 15, 2017
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(1)
Many thanks, Simon, Your comments are very much appreciated. ...
Nov 29,2016
Nov 29,2016
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Joanne's team have been superb. I'm a repeat customer because they have found me 3 brilliant tenants. I would highly recommend their service. Thank you for your continued help....
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Comment on agent fees
Fair, I used the finders fee and as I have used them 3 times I got a discount.
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Jan 29,2015
Jan 29,2015
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people found
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Noonan Crane were, to say the least, extremely laid back and unprofessional. In a long-term stay at the property we were greeted with a chicken carcass in the oven and a fairly dusty house due to recent renovations of the kitchen and bathroom. Complaints at ...
read full review
read full review
What agent could do to change your mind?
The price of the property wasn't an issue, the way it was dealt with was.Attached Filesnbsp;
Comment on agent fees
The price of the property wasn't an issue, the way it was dealt with was.
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:00 PM 17/03/2014 by Joanne Noonan
