London Rentals Ltd
London, NW11
2/5, 26 reviews
27% recommended
31% sales valuation accuracy
40% sales fee satisfaction
0% lettings valuation accuracy
40% lettings fee satisfaction

“I had a great experience and was amazed to see ......”

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Jan 29,2015
Minithumbup
Joseph
By: 'Sam'
Jan 29,2015
2 people found
this helpful
I had a great experience and was amazed to see how far their staff went to accommodate me.

I couldn't make it to any of the viewing so Mr O'Neil kindly met me at the property at 11pm at night. He let me take a good look around the 2-bed flat and at no time did he make me feel hurried. He answered all my questions and at 11:35pm I arranged to meet him the next day to pay a holding deposit and then complete paperwork. Not sure why he needed a holding deposit when I was signing 4 hours later.

On the day of my move in Joseph was there to open the door and give me my keys.
The first month of my tenancy their office called me to make sure there weren't any repairs needed. The nice man (I forgot his name, Rufus maybe. I know it began with an R) was making sure that everything was ok. That was impressive.

Since that day I haven't had much contact with them besides for paying my rent. Yesterday Mr O'Neil asked me if I would recommend them on this website to counter some of the nasty things people are saying about them (truly shocking some of it. I can't believe it was the same agent). I have had such a nice experience so I don't mind taking out 5 mins to write this.
Comment on agent fees
He was clear when we first phoned about their fees and how much it would cost. I managed to knock him down a bit :-)
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
an update from us

We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service.

We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of policy's and procedures ensuring the clients of London Rentals all experience great customer service.

We are excited with the new dedicated departments as we have already seen clients benefit from the changes. The new maintenance team work tirelessly to ensure all problems in a property are resolved as quickly as possible, currently we are expanding the team to have builders in each area, so a call out would result in a same day visit at a time to suit.

Our young friendly team are dedicated to moving you into your ideal property and they are always happy to meet prospective tenants at the property to show them around, we hope that all our new clients as well as our current tenants enjoy seeing the changes that are being made and have a positive experience.

In house we have a dedicated team answering all question clients may have, as well as having a new office that they are welcome to visit. The finance team are dedicated to helping tenants keep their rental accounts in order as well as offering many new services.

Lettings Team
The lettings department compromises of our experienced negotiators together with a dedicated team in house, posting and updating adverts on all our online portals throughout the day. Our negotiators show all our properties to prospective tenant, and can instantly answer any questions the tenants may have at the viewing. The lettings team is also supported by the accounts team, ensuring a quick turnaround from holding deposit to the signing of a tenancy.

Property Management
Our property management department provides an important service to many of our clients. For landlords who reside overseas as well as those who neither wish to be involved in routine management or have contact with their tenants, this service is invaluable. Our landlords are provided with a copy of the inventory alongside the tenancy agreements for their records, covering all relevant information from meter readings to detailed reports of the condition of the property.
This service also covers collecting rents and administrating the bills on your behalf and organising repairs and replacements as required. We endeavour to look after the properties in the most cost efficient way and keep both you and the tenants duly informed.

Refurbishments
Our management team in conjunction with the lettings team advise and arrange all size refurbishments. Our aim is to achieve the best standard required to successfully market your properties in order to achieve the maximum rental value. Using our contractors and professionals who we have tried and tested over the years, ensuring that this is a valuable service and we are proud to be offering it.


Marketing & PR
We have recently launched a social media presence as well as being present on the top property websites. We aim to be on all social media portals in the near future as well as advertising in the various community papers.

Leasing
We offer guaranteed rent, higher than the local housing allowance rates; we cover all areas within the M25, and outskirts, including Luton, Southend, Gravesend, Crawley, Basildon and Harlow. Leases range from two to five years. Properties are rented to local councils with whom we work closely with, and the rent is paid whether the property is occupied or not. We do full management services on these properties. This scheme offers landlords peace of mind knowing that their properties are rented out on long leases with guaranteed rental incomes.

Legal
We have an in house legal team and we offer all services from notices to quit through to instructing bailiffs. We aim to provide you with an expert service, in full compliance with all legal requirements, at a fraction of the price you would pay a solicitor.

Building Works
We offer a service to oversee all property building works including loft or property conversions, small scale decorations or complete property refurbishments. We have a team of specialist builders who we work closely with. We take care of projects from start to finish from architects to meter installation; we work alongside building control to specific regulations. We work alongside the council for planning permission and council tax bandings.

Please do not hesitate to contact us if you have any questions or are interested in any of our services.

We look forward to greeting you at London Rentals.
By: London Rentals Ltd
Jun 02, 2015
Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you had with the company, and advise you we are taking you comments on board as we have now taken over the daily management of this company. We will be endeavouring to use your feed back in order to make positive changed to the company.
We hope that all our new clients will have positive experience with us.
Yours sincerely the London Rentals Team
By: London Rentals Ltd
Jun 02, 2015
Many thanks for taking the time to write a review on our company. I'm glad you have had a good experience as we have been working with new management to improve our customer service.

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Opening Hours
Address

London Rentals Ltd
Britannic House, 17 Highfield Road
Golders Green,London
Greater London
NW11 9LS
0843 4716144

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 31% 40% £0 £0
Lettings 0% 40% £300 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 7 8 0 0 0 0 0 11
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“Don’t waste your time...”

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Feb 02,2022
Minithumbdown
By: 'Alfie harvey'
Feb 02,2022
1 people found
this helpful
Absolutely useless! I arranged two viewings and they didn’t turn up to either. They don’t have a direct line so you can’t even speak to someone, if you’re looking for a flat don’t use them!...
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“Would never use this firm again neither would I recommend ......”

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May 24,2016
Minithumbdown
By: 'Angelina'
May 24,2016
9 people found
this helpful
Would never use this firm again neither would I recommend it to anybody with sense...since leaving the property I rented 3 months ago I'm yet to receive my deposit when I call them up I get past from piller to post nobody knows where my ...
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Was this helpful? Yes
By: mr saini
May 24, 2017
View all comments (1)
Hi, how did you get your deposit in the end please, I'm having difficulty's getting my deposit back ...

“I had read the bad reviews about this estate agency ......”

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Jan 26,2016
Minithumbup
By: 'Jessica'
Jan 26,2016
0 people found
this helpful
I had read the bad reviews about this estate agency but was assured that they had changed ownership, and considering most estate agents seem to have negative reviews I proceeded anyway to rent through this agency. Whilst I was a little reticent at first, and ...
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Comment on agent fees
Agent's fees are very standard.
Was this helpful? Yes
By: Rebecca
Apr 18, 2016
View all comments (1)
Many thanks for your review. We are working to make all the needed changes so our clients have the best service. ...

“This rental is absolutely awful. We viewed a rental with ......”

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Oct 12,2015
Minithumbdown
Sruli
By: 'Freya'
Oct 12,2015
4 people found
this helpful
This rental is absolutely awful. We viewed a rental with Sruli, we put an offer in, paid a holding deposit then did not hear from them for 6 days. We rung the office every day, and Sruli's mobile - no answer. We finally went to find ...
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Was this helpful? Yes
By: London Rentals & Sales LTD
Dec 23, 2015
View all comments (1)
Dear Freya I'm so sorry you had the experience. Unfortunately this is not how we run. and you had a bad experience for which I apologies. this member of staff no longer works here any more. We have changed so much in the company as well as moved offices. I will advise my boss of your review and I again apologize for this, and assure you we were not aware of this. ...

“They are a total nightmare, making you wait and then ......”

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Mar 23,2015
Minithumbdown
Martin
By: 'Adrian'
Mar 23,2015
1 people found
this helpful
They are a total nightmare, making you wait and then starting bid auction on the property to see with at least 10 people.This should be forbidden! Rude, unprofessional, they did not hesitate to lie I was shocked and so were the 2 couples I was walking ...
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By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Just a note Adrian We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of policy's and procedures ensuring the clients of London Rentals all experience great customer se ...

“Firstly - Joseph O'Neil - this is just for you. ......”

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Feb 19,2015
Minithumbdown
Joseph
By: 'Yvonne'
Feb 19,2015
10 people found
this helpful
Firstly - Joseph O'Neil - this is just for you. I feel you need a little lesson in how to conduct yourself, please take it in as you were obviously not trained properly as an adult. So take note - 1) Learn to organise yourself, 2) Learn ...
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What agent could do to change your mind?
Close down your business and pursue a different career as Lettings/Sales is clearly the wrong career for you.
Attached Filesnbsp;
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By: London Rentals Ltd
Jun 02, 2015
View all comments (1)
Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you had with the company, and advise you we are taking you comments on board as we have now taken over the daily management of this company. We will be endeavouring to use your feed back in order to make positive changed to the company. We hope that all our new clients will have positive experience wi ...

“I had a great experience and was amazed to see ......”

Share on :
Jan 29,2015
Minithumbup
Joseph
By: 'Sam'
Jan 29,2015
2 people found
this helpful
I had a great experience and was amazed to see how far their staff went to accommodate me. I couldn't make it to any of the viewing so Mr O'Neil kindly met me at the property at 11pm at night. He let me take a ...
read full review
Comment on agent fees
He was clear when we first phoned about their fees and how much it would cost. I managed to knock him down a bit :-)
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (3)
an update from us We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of policy's and procedures ensuring the clients of London Rentals all experience great customer ser ...

“I contacted the agent about a studio and arranged a ......”

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Jan 10,2015
Minithumbdown
By: 'London'
Jan 10,2015
2 people found
this helpful
I contacted the agent about a studio and arranged a viewing. He texted me the address and I realised the address is different from the one I had called to query about. I found the advert and pictures of this particular address on the website ...
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Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
we have changed! We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of policy's and procedures ensuring the clients of London Rentals all experience great customer serv ...

“The most pathetic agency I have ever dealt with. After ......”

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Nov 11,2014
Minithumbdown
Joseph
By: 'Kadap'
Nov 11,2014
4 people found
this helpful
The most pathetic agency I have ever dealt with. After looking at their ad, in zoopla for a two bedroom flat for £850, I called multiple times and their phone kept saying leave the address you are looking for, our agents will call you back. One ...
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What agent could do to change your mind?
First of all, they should pick up their calls. and the next thing is they need to publish the rent of the property correctly, rather than asking bunch of people to view the property and putting auction. also they need to respect the prospective customers. A lot of things need to improve. In my opinion they need to start from scratch.
Attached Filesnbsp;
Comment on agent fees
We have not paid the fees yet.
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear Kadap Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new ...

“DO NOT DEAL WITH THIS AGENCY! Me and my partner ......”

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Nov 07,2014
Minithumbdown
Joseph
By: 'nicharles'
Nov 07,2014
2 people found
this helpful
DO NOT DEAL WITH THIS AGENCY! Me and my partner went to view a property arranged by a "Joseph", however we were left waiting around outside in the cold for 30 mins. When we called him he seemed like he forgot about the viewing but asked ...
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Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
we are sorry you feel this way! But thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new ...

“I have to say i was pretty amused at the ......”

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Aug 21,2014
Minithumbup
Joseph
By: 'Diana'
Aug 21,2014
1 people found
this helpful
I have to say i was pretty amused at the amount of people at last nights viewing in Pimlico victoria, Joseph was very busy trying to handle the two flats he was showing, in the end i won the bid and have secured the property, ...
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Comment on agent fees
150 pretty standard for London
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of poli ...

“Scam artists will take your deposit and run know what ......”

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Aug 17,2014
Minithumbdown
Martin
By: 'Londoner'
Aug 17,2014
1 people found
this helpful
Scam artists will take your deposit and run know what to look out for!! be very careful when dealing with this agency First I was looking for a property tried to get in contact with Martin after a couple of weeks I gave up then ...
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What agent could do to change your mind?
To stop being scam artists and trying to fool people into taking their money
Attached Filesnbsp;
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear Londoner we have changed! We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of policy's and procedures ensuring the clients of London Rentals all experience gr ...

“An excellent service, London Rentals were courteous, friendly and true ......”

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Jul 14,2014
Minithumbup
By: 'Keith'
Jul 14,2014
1 people found
this helpful
An excellent service, London Rentals were courteous, friendly and true to their word. They provided me with a fully furnished flat for a reasonable price, and always answered my calls/emails quickly....
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Comment on agent fees
The fees were fair and up-front, unlike other agents I've used in the past who seem to create fees for every request.
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear Keith Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new ...

“They were so helpful and polite and made it all ......”

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Jul 14,2014
Minithumbup
Martin
By: 'Leo'
Jul 14,2014
1 people found
this helpful
They were so helpful and polite and made it all very easy for me! I would recommend them to anyone I know who is looking for a property to rent!...
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Comment on agent fees
The fee was small for the service they gave me.
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Many thanks Leo for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of ...

“Viewed a property one of the staff members told me ......”

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Jul 02,2014
Minithumbdown
Martin
By: 'Ilham'
Jul 02,2014
2 people found
this helpful
Viewed a property one of the staff members told me prior to me viewing the property requirements needed I was happy with the property and was asked if happy to bring a holding deposit arrived at the estate agents with all the relevant documents to ...
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Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (3)
Dear Alex we wanted to update you again due to the changes in the company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of policy's and procedures ensuring th ...

“AVOID LIKE THE PLAGUE.... CROOKS AND THIEVES.... This agency are ......”

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May 29,2014
Minithumbdown
By: 'AvoidLondonrentalsltd'
May 29,2014
3 people found
this helpful
AVOID LIKE THE PLAGUE.... CROOKS AND THIEVES.... This agency are a bunch of cowboys. They make up fake adverts online to get a deposit and then don't get back to you. When we finally got through Danny the boss is the rudest creature on planet ...
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Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Just a quick note from London Rentals New Team Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re ...

“This was the worst rental experience I have ever had. ......”

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May 25,2014
Minithumbdown
By: 'Rentingexperience'
May 25,2014
5 people found
this helpful
This was the worst rental experience I have ever had. Both agents were extremely rude, lied about the property, attempted to rush us into signing the contract without reading it. When we read it and asked for changes were extremely rude. House was a mess ...
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Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear Renting Experiance Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff wit ...

“"*" Highly Unprofessional.After i paid the Holding deposit, the agency ......”

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Apr 18,2014
Minithumbdown
By: 'Angry'
Apr 18,2014
3 people found
this helpful
"*" Highly Unprofessional. After i paid the Holding deposit, the agency would'nt answer my phone. After multiple tries, i finally got through... they started postponing the dates ... finally i realized that it is just a scam and they actually have no properties with them. they make ...
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What agent could do to change your mind?
Nothing ... They can't improve !!
Attached Filesnbsp;
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By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear Sirs Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole ne ...

“Very rude "8" agency, who just doesnt care about customer service. ......”

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Apr 09,2014
Minithumbdown
By: 'hello'
Apr 09,2014
2 people found
this helpful
Very rude "8" agency, who just doesnt care about customer service. We were about to move into the property, all we come to know on the day of moving that the landlord is not in the country and we cant move in. the same continued on ...
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By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear Hello Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole ...

“Saw their ad on gumtree. Attempted to contact them, and ......”

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Feb 28,2014
Minithumbdown
By: 'DK123456'
Feb 28,2014
6 people found
this helpful
Saw their ad on gumtree. Attempted to contact them, and they were very slack about getting in contact. When I finally got through to "Martin" - I detected the dishonesty in his voice, as he tried to push another property on me, in his condescending ...
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Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear DK123456 Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whol ...

“Unprofessional on phone if you can actually get through to ......”

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Feb 25,2014
Minithumbdown
By: 'Angry'
Feb 25,2014
3 people found
this helpful
Unprofessional on phone if you can actually get through to them. Don't answer e-mails or messages. Haven't heard from them in over 3 weeks now concerning a property I was in the final stages of renting. Avoid if you can....
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What agent could do to change your mind?
Answer e-mails. Answer the phone. Be professional, courteous, helpful and polite.
Attached Filesnbsp;
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear Sir Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new ...

“This company is not serious at all! After we put ......”

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Jan 22,2014
Minithumbdown
By: 'J'
Jan 22,2014
5 people found
this helpful
This company is not serious at all! After we put down a holding deposit the agent took days to reply whenever we tried to contact him. We literally had to stalk him just to get a response. We never even got close to see a ...
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Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (3)
All funds were returned. Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff ...

“I have been renting a studio flat in North London ......”

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Jul 01,2013
Minithumbup
Martin
By: 'Igor'
Jul 01,2013
6 people found
this helpful
I have been renting a studio flat in North London from London Rentals Ltd and in fact I am very happy with their service. The studio I have been renting was a brand new at the time I moved in and can definitely benefit from ...
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Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear Igor Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole ne ...

“As an ex tenant I can only say that London ......”

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Jun 10,2013
Minithumbdown
By: 'closedownlondonrentalsltd'
Jun 10,2013
4 people found
this helpful
As an ex tenant I can only say that London Rentals are absolute cowboys. Demanding money to secure a property and then I rented a property that was filthy and I had to pay for it to be cleaned until I could move in. This ...
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What agent could do to change your mind?
SEE THE REVIEW ABOVE - THEY CONTINUALLY BREAK THE LAW AND CHEAT PEOPLE OUT OF MONEY. ALSO NOT PART OF THE PROPERTY OMBUDSMAN.
Attached Filesnbsp;
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By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear Sir Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new ...

“Very, very dodgy. Called up to arrange a viewing on ......”

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Apr 17,2013
Minithumbdown
By: 'Karma'
Apr 17,2013
4 people found
this helpful
Very, very dodgy. Called up to arrange a viewing on a flat advertised on Zoopla.com as a DSS-friendly 2-bed. Shortly before the viewing I got a text from the agent saying "PLEASE NOTE THIS IS A VERY SMALL TWO BED AND ONLY SUITABLE FOR ...
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Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear Karma Police Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a ...

“Recently I rented a flat from London Rentals and was ......”

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Feb 19,2013
Minithumbup
Martin
By: 'Susan'
Feb 19,2013
3 people found
this helpful
Recently I rented a flat from London Rentals and was extremely happy with the service. The property was exactly as it had been described on their advert. There were no problems and Martin was very accommodating! Nothing seemed to be a problem for him. And ...
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By: London Rentals Ltd
Jul 27, 2015
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Dear Susan Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole n ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by London Rentals Ltd, London NW11 9LS



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