“My company leased a brand new property from chase Evans. ......”
1 Star Review
Jan 29,2015
By:
'Conor'
Jan 29,2015
Branch: London, St. Davids Square, 320 Westferry Road
Services: Lettings (as a Tenant)
Rent PCM: £1900
Would you recommend?: No
Postcode: E16
Branch: London, St. Davids Square, 320 Westferry Road
Lettings (as a Tenant)
Rent PCM: £1900
Postcode: E16
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people found
this helpful
My company leased a brand new property from chase Evans. It has a big balcony with gorgeous views of the Thames. The problem is chase Evans never gave me a balcony door key when I moved in. I contacted them the next business day about this. I didn't get a response for over 2 weeks and when I did they said that they would try track it down. I regularly contacted them about this issue and then 4 months later they eventually replied to me saying that they had given it to me and asked me to change the locks and send them a copy. One, they didn't give it to me but in fact gave me a miscellaneous key which didn't work in any of the apartment doors. Two, their request to send them a copy of the key if I were to change the locks, suggests that they do keep copies of all keys that they hand out, which would be good practice. So even if I managed to lose a key I have never been in possession of, where is this balcony door key copy??
The level of incompetency shown by chase Evans is frankly embarrassing for professional agency.
I have kept all correspondence with chase Evans to support this review
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