100% sales valuation accuracy
99% sales fee satisfaction
Jan 19,2015
Jan 19,2015
0
people found
this helpful
this helpful
I am writing today to share my thoughts and feelings on my experience of working with Gibbs Gillespie (Ruislip Manor Branch) in the sale of our property. I dealt primarily with Stephen Ryan, and liaised with his colleagues, Josh and George in his sales team on a number of occasions. From the first phone call to the day of exchange, Stephen and his team have been absolutely fantastic in ensuring the sale of our property was quick, smooth and as pain free as possible! As most people do, in the first instance when I came to look for an estate agent I spoke with several. Stephen, was by far, the agent that stepped up, sold himself and his team really well and even hand delivered a pack of marketing materials the day after we spoke through the letterbox ensuring I could see an outline of everything that he and his team offered. It was an easy choice to go with Gibbs - Stephen himself, made it an easy choice. Once on the market, which took no time at all, Stephen and his team were working hard scrolling through their rolodex and calling the exact right buyers, the buyers who ask to be updated daily on properties in the area. By the end of that day, we had almost 10 sets of viewings booked for the following day. While those viewings were taking place with Josh and George, another 6 viewings were booked for the day after. Within 48hrs of being on the market, Stephen, Josh and George had sold our property with multiple offers coming in thick and fast and achieved asking price. Fantastic! I hear you thinking. Yes, bloomin fantastic, but Stephen and his team do not stop there. Through the process of the sale, from additional buyer viewings (to size up furniture) to queries and questions, I spoke to Stephen regularly (throughout the week no real matter the day or time), and even if there were no questions that needed answering it didn't stop him from calling and checking in to simply touch base. We have now exchanged and are madly packing, ready to start the next chapter of our lives. Thanks to Stephen and his exceptional team, we have been able to turn that page within 3months of going to market. Not only that, but we were given a competitive % commission for the sale (only one other estate agent matched it in the area), and maybe when you get a good rate you somehow expect the service to be lesser, but oddly Gibbs break that rule, I don't think the service we received could have been any better. Since signing up with Stephen and his team at Gibbs, I have recommended them to several neighbours. One of which was on the market with another estate agent and was very frustrated. He switched over to Gibbs, and Stephen took his property and again, literally in a matter of a week he was sold and has now moved. I have sat and thought about why Gibbs are so good, every estate agent advertises on Right Move and Zoopla right? They all have bill boards and adverts in the paper, so what separates Gibbs Gillespie in the Manor -- I think the difference is quite simply the Captain of the ship, Stephen, who has put together a team of eager, enthusiastic, hard working and motivated individuals. They don't sit and wait for the phone to ring from adverts, these guys have a rolodex that they are not afraid to use! When buyers call up asking about properties in the area, they don't simply log the info on a super computer and forget about them, leaving the newsletter updates to keep the buyers abreast of the market, they get to know the buyers who are actively looking and searching in the area - everything from their requirements, their tastes, their position, and they help those buyers get into a position of readiness, offering mortgage broker services, to conveyor broker services¢â‚¬â€the whole thing¢â‚¬â€so when you give them the keys to your property they have already cherry picked the buyers they know will love it and are straight on the phone ready to book them in to show them around. I think ultimately that is what makes the difference, and makes this team head and shoulders above everyone else in the area. Pro-active working NOT reactive working. That's why they are ahead of the game.
They may say that buying and selling a property is the most stressful thing you can or will ever do, and I'd have wholeheartedly agreed with that, if we hadn't just sold our property through Gibbs, Stephen and his team. A 5 star, first class all round experience that was both professional, and caring. If you are thinking of selling your property, don't even bother calling anyone else, call Gibbs in the Manor and ask for Stephen Ryan, that's literally all you need to do! Thank you Stephen, Josh, George, and team, we are so excited about our move, you are the A-Team of Agents!
They may say that buying and selling a property is the most stressful thing you can or will ever do, and I'd have wholeheartedly agreed with that, if we hadn't just sold our property through Gibbs, Stephen and his team. A 5 star, first class all round experience that was both professional, and caring. If you are thinking of selling your property, don't even bother calling anyone else, call Gibbs in the Manor and ask for Stephen Ryan, that's literally all you need to do! Thank you Stephen, Josh, George, and team, we are so excited about our move, you are the A-Team of Agents!
Comment on agent fees
Competitive (only one other agent matched)
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
18th Jun 2021
reviewed by 'Ron'
Opening Hours
Address
Gibbs Gillespie
48 Victoria Road
Ruislip
Middlesex
HA4 0AG
01895 634201
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 99% | £32,000 | £680,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 62 | 1 | 25 | 1 | 2 | 2 |
Areas covered
- HA4
- UB5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 12,2021
Nov 12,2021
0
people found
this helpful
this helpful
Gibbs and Gillespie have been brilliant estate agents. They made selling our house such a smooth process, from the start to the beginning. A massive thank you to Tom Halt and Danielle, who were instrumental in selling our house. Danielle, thank you again for all ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 12,2021
Nov 12,2021
0
people found
this helpful
this helpful
Gibbs and Gillespie have been brilliant estate agents. They made selling our house such a smooth process, from the start to the beginning. A massive thank you to Tom Halt and Danielle, who were instrumental in selling our house. Danielle, thank you again for all ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 01,2021
Oct 01,2021
0
people found
this helpful
this helpful
Gibbs Gillespie were extremely efficient and proactive in selling our home from the first day when they valued our home until the day of completion!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 25,2021
Jun 25,2021
0
people found
this helpful
this helpful
Overall amazing experience. Professional, friendly, knowledgeable, considerate and warm hearted. Would definitely recommend to anyone who live in the area....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 25,2021
Jun 25,2021
0
people found
this helpful
this helpful
Overall amazing experience. Professional, friendly, knowledgeable, considerate and warm hearted. Would definitely recommend to anyone who live in the area....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 18,2021
Jun 18,2021
1
people found
this helpful
this helpful
Just like to thank Tom , Tony & Danielle for all their hard work selling our house
The team were always on hand for help & nothing was too much trouble & always took the time to explain things thoroughly
I cannot recommend Gibbs & Gillespie highly enough...
read full review
read full review
Was this helpful?
Yes
Yes
May 11,2021
May 11,2021
0
people found
this helpful
this helpful
I sold my property in South Ruislip through Gibbs. Initially my dealings were with Oliver and I know he worked very hard in finding me a buyer. Since then I have dealt with Danielle who was very professional at every turn whilst dealing with the ...
read full review
read full review
Was this helpful?
Yes
Yes
May 11,2021
May 11,2021
0
people found
this helpful
this helpful
I purchased my property through Gibbs Gillespie I’m Ruislip Manor, with Danielle Gennard as my point of contact. I can’t fault the team and Danielle was fantastic throughout, ensuring I was kept up to date with developments, pushing things along as well as ...
read full review
read full review
Was this helpful?
Yes
Yes
May 03,2021
May 03,2021
0
people found
this helpful
this helpful
We sold our house in Ruislip Manor using Gibbs Gillespie. They worked hard to get potential buyers through the door and were very Covid aware. They were professional and kept us updated. They were also very considerate when we contracted Covid-19 almost at the exchange ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 24,2021
Feb 24,2021
0
people found
this helpful
this helpful
From start to finish Lucy has been friendly, efficient and always quick to respond- even when off sick with COVID! She found me a buyer incredibly quickly and has given good advice throughout the process. I would not hesitate to recommend Lucy to any prospective ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 27,2020
Jun 27,2020
0
people found
this helpful
this helpful
I reserved a property with through this agent towards the end of 2019 and they completely messed up the whole buying process.
First, they gave us a plot that was completely different from the one we reserved in person and asked us to ignore it, saying ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 02,2019
Apr 02,2019
0
people found
this helpful
this helpful
Experienced, professional staff, went a long way to help make the sale of our property go smoothly. Warren, Jordan and Molly were always good to talk to and very well informed with what was happening.
Good local knowledge and realistic advice.
Thanks to all....
read full review
read full review
Comment on agent fees
Competitive
Was this helpful?
Yes
Yes
Mar 29,2019
Mar 29,2019
0
people found
this helpful
this helpful
Both Lucy and Oliver have been amazing to deal with. Very helpful, responsive and highly professional. An absolute delight and eager to help throughout what is a stressful process....
read full review
read full review
Comment on agent fees
Not applicable
Was this helpful?
Yes
Yes
Oct 04,2017
Oct 04,2017
0
people found
this helpful
this helpful
From start to finish Rosie Pierce was amazing! Guiding us through what has been a very challenging and difficult sale process, her knowledge and professionalism has been on point!
Regularly keeping us up to date on all aspects, going above and beyond her role and ...
read full review
read full review
Comment on agent fees
Very fair
Was this helpful?
Yes
Yes
Jun 23,2017
Jun 23,2017
0
people found
this helpful
this helpful
Very good agency! My husband and I moved in to flat in Ruislip Manor about 4 months ago. Every little thing we need from agency is immediately sorted out. The staff is polite, responds to every our email and if there is any problem they are ...
read full review
read full review
Comment on agent fees
Scale 1-5? 3
Was this helpful?
Yes
Yes
Feb 27,2017
Feb 27,2017
0
people found
this helpful
this helpful
Having been messed about by a previous Gibbs employee I didn't have much confidence but when Oliver took over we found a home and he was a great help in selling our previous home. Oliver took the time to answer my questions and return my ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 08,2017
Feb 08,2017
0
people found
this helpful
this helpful
Having not sold a house for over 20 years my partner and I found the whole process quite stressful. However in terms of marketing our property and negotiating with prospective buyers there was minimum stress. Oliver was extremely calm and professional,whilst we found Conor to ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Dec 21,2016
Dec 21,2016
0
people found
this helpful
this helpful
Despite experiencing some frustrations during the sale of our property the end result made the 7 months timeline worthwhile. There was a changeover of staff in the office part way through our conveyancing which left us chasing around for updates but I have to say Rosie ...
read full review
read full review
Comment on agent fees
Reasonable in comparison to others in the area.
Was this helpful?
Yes
Yes
Mar 11,2016
Mar 11,2016
0
people found
this helpful
this helpful
I recently sold my late father's house with Gibbs Gillespie and I would recommend them very highly. George Callaghan was fantastic throughout a rocky ride - finding new buyers instantly when the first sale fell through. From the initial valuation to completion, he always acted ...
read full review
read full review
Comment on agent fees
Very reasonable - they certainly earn their commission
Was this helpful?
Yes
Yes
Mar 10,2016
Mar 10,2016
0
people found
this helpful
this helpful
Steve conducted himself in a truly professional manner at all times,and proved to have the patience of a saint,when our first buyers pushed us far beyond our reasonable limits of patience!His excellent negotiating and mediating skills helped seal the deal,and during ...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Mar 10,2016
Mar 10,2016
0
people found
this helpful
this helpful
I would like to say how happy we are with the service of viewing properties with Matt to the buying of our property with the support of George. It has been stressful at times as buying a property can be but they helped and George ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 02,2016
Mar 02,2016
0
people found
this helpful
this helpful
We found George to be very helpful and pleasant. The service we received was very efficient which meant our moving experience was a positive one....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 09,2016
Feb 09,2016
0
people found
this helpful
this helpful
As a first time buyer I found George to deliver a seamless end to end service. George was always extremely helpful, polite, proactive and responsive. I highly recommend George to any buyer....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 10, 2016
View all comments
(1)
Dear Cee, Thank you for taking the time to write a review. It is always a pleasure to receive complimentary feedback regarding our staff. Kind regards, Jo ...
Feb 08,2016
Feb 08,2016
0
people found
this helpful
this helpful
We sold our previous property and bought our current property through Gibbs Gillespie, which made the process a little smoother. Both sale and pruchase went very smoothly at the start; we felt the sales team at Gibbs Gillespie to be of top quality. George is ...
read full review
read full review
Comment on agent fees
Competetive. No complaints.
Was this helpful?
Yes
Yes
Feb 07,2016
Feb 07,2016
1
people found
this helpful
this helpful
Extremely happy with the service and experience we have received from all the staff at Gibbs. A big thank you to George for all the hard work along the way. Looking forward to moving in the next couple of weeks. Would highly recommend for buying ...
read full review
read full review
Comment on agent fees
Fees were extremely competitive
Was this helpful?
Yes
Yes
Feb 08, 2016
View all comments
(1)
Dear Chris - Many thanks for taking the time to write a review. It is always a pleasure to receive positive feedback about our staff and to know that their hard work is noted. Kind regards, Jo ...
Feb 04,2016
Feb 04,2016
0
people found
this helpful
this helpful
Estate agent was really professional helpful and polite, he kept me in the loop with everything I needed to know whilst selling my house and was very reassuring. I would be happy to use the company again along with Conor when selling or buying another ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 04,2016
Feb 04,2016
0
people found
this helpful
this helpful
Conor has been especially helpful in making my purchase go as smoothly as possible and keeping me up to date at all times.
His proactive professional approach has been second to none...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 04, 2016
View all comments
(1)
Dear Jessie - Thank you for taking the time to write a review. We're pleased that you were happy with the service you received from Conor in our Ruislip Manor sales office and will pass on your feedback. Kind regards, Jo ...
Feb 02,2016
Feb 02,2016
0
people found
this helpful
this helpful
We recently sold our property through Gibbs Gillespie, Ruislip Manor. We mainly dealt with Daren Hopcroft, who was very approachable, swift and dedicated in responding to our individual queries and requests. We felt that our requirements and timelines were being communicated very swiftly and well ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 02, 2016
View all comments
(1)
Dear Sachin - Thank you for your feedback regarding the recent sale of your home. We are delighted that you were happy with the service you received from Darren and our Ruislip Manor sales team who work hard to ensure the best outcomes for our clients. Kind regards, Jo ...
Feb 01,2016
Feb 01,2016
0
people found
this helpful
this helpful
George is a friendly, professional and hardworking member of staff. He has always been on the ball at all times and when there was a crisis he initiated remedial actions and resolved the problem. We owe him a huge gratitude and wish him best of ...
read full review
read full review
Comment on agent fees
Reasonable.
Was this helpful?
Yes
Yes
Feb 02, 2016
View all comments
(1)
Dear Arun - Thank you for taking the time to write a review regarding the service you experienced from George at our Ruislip Manor sales office. It is always a pleasure to read positive feedback about our staff and to know that their hard work makes a difference to our clients. Kind regards, Jo ...
Jan 26,2016
Jan 26,2016
0
people found
this helpful
this helpful
We found George very professional from start to finish in the selling of our property.
He has continued to show his professionalism even after our sale went through by contracting us regarding outstanding issues....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 27, 2016
View all comments
(1)
Dear Mr & Mrs Murray
Thank you for taking the time to write a review. We are delighted that you were happy with the way in which George handled the sale of your property, He is a valued member of our team and it is always a pleasure to receive positive feedback regarding our staff.
Kind regards,
Jo ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:20 PM 12/02/2016 by allAgents
Best Estate Agent in Ruislip 
Thank you for taking the time to write a review, Stephen and the rest of the team at Ruislip Manor sales work so hard to provide an all round positive experience, and we are delighted to have them represent Gibbs Gillespie.
I will be sure to pass on your kind comments to the team.
Best regards,
Kelly