0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 28,2011
Aug 28,2011
11
people found
this helpful
this helpful
As long as a person as to do 'something' they charge a MINIMUM of £25. Everything from a bit of dust to return of money accidentally paid to them. Even the landlord is charged for duplicate tenancy documents at the start of a new tenancy, when all it cost is probably about £25 for a few button presses, paper and electricity. A total of £250 to renew the agreement. As an ex-landlord I was hellishly surprised that it would cost this much and surprised that the landlord was charged as well. As a money making machine it works, as value and service to the customer it's very POOR value for money.
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Latest Reviews
6th Aug 2015
reviewed by 'Jonathan'
3rd Jun 2014
reviewed by 'peter'
14th Jan 2012
reviewed by 'Adriana'
28th Aug 2011
reviewed by 'litterbox'
Opening Hours
Address
Countrywide Residential Lettings
Unit Z
First Floor
The Galleries
Washington,Washington
Tyne and Wear
NE38 7SD
0191 419 4774
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £600 | £600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 06,2015
Aug 06,2015
2
people found
this helpful
this helpful
An appauling agent to deal with. Jennifer who used to work for this company did several inspections whilst renting from them for 3 years - don't think she was EVER polite when she came out and was quite happy in making you feel small (which seems ...
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What agent could do to change your mind?
Admin fee of 60 pound to get a cleaner??Attached Filesnbsp;
Comment on agent fees
Admin fee of 60 pound to get a cleaner??
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Jul 22, 2020
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(1)
We are sorry that we did not perform to the standard that you were looking for from 2012 till 2015.
Over the winter we are very busy with callers and the maintenance team typically has a long list of jobs.
Unfortunately; due to reduced staffing and the large amount of phonecalls, jobs and emails that we receive; we sometimes take a while to get around to each new request.
We apologise for it taking two weeks to contact the landlord in order to have your boiler repaired to working cond ...
Jun 03,2014
Jun 03,2014
0
people found
this helpful
this helpful
Have not to date had any response to my emails, the property was left with the carpets ruined from too much water and the smell of cats is awful
they were supposed to have had it proffessionally cleaned, and charged us for this on the ...
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What agent could do to change your mind?
‚£700.00 per monthAttached Filesnbsp;
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Jun 14,2012
Jun 14,2012
6
people found
this helpful
this helpful
Since bridgefords joined countrywide, the service became awful, Fees increased, charge tenant and landlords both for admin fees. Do not attend check in and check outs and tell lies about rents, tenants, repairs.
Bridgefords Gateshead stall are all incompetent and particularly their branch manager, he ...
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Oct 27, 2012
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(3)
All true! Panic Attacks Galore & Can't Take Anymore! Too Many problems not worthy of any more breath!!!
Say No More - UNBELIEVABLE POOR CUSOMER SERVICE & RIP-OFF TO SAY THE LEAST,!!! ...
Jan 14,2012
Jan 14,2012
6
people found
this helpful
this helpful
i did rent a flat for 2 years in albany washintong for 2 years, i moved out on 24th november 2011, they did say the flat need repairs, my deposis was for £ 500 they did say will contact me to give the rest of deposit back, today is 12th ...
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Aug 28,2011
Aug 28,2011
11
people found
this helpful
this helpful
As long as a person as to do 'something' they charge a MINIMUM of £25. Everything from a bit of dust to return of money accidentally paid to them. Even the landlord is charged for duplicate tenancy documents at the start of a new tenancy, when ...
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read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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