Belvoir
Leicester, LE2
3.6/5, 40 reviews
68% recommended
100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
73% lettings fee satisfaction
www.moneypenny.com

“The primary issue I had with Belvoir lettings was that ......”

Share on :
Aug 24,2011
Minithumbdown
By: 'JonA'
Aug 24,2011
2 people found
this helpful
The primary issue I had with Belvoir lettings was that the price charged for the property was extortionate in comparison for the property, however, this price was agreed upon by ourselves and the people at the lettings office, so I shall not write any more on this

Such a price would be acceptable if we were provided with good service with regards to maintenace issues etc. We were not. On moving in myself and my housemates found the house in a terrible state of repair. The Shower was not attached to the wall, and where the bathroom didn't have proper ventilation, there was mould growing on the ceiling above the shower. We complained about this to the office and they said that they would sort it out. It took them three weeks to re-attach the shower, 2 months to sort out the mould and a further 3 months to install ventilation.

The house was also filthy when we moved in, a box of mouldy food had been left in the kitchen and the fridge/freezer stank. This was easily rectified and would have not been such an issue had they not charged us for cleaning after we vacated the house.

The windows in both the bathroom and one of the bedrooms were cracked upon our time of moving in, and during the winter they both broke. We then informed the man in charge of maintenance, who can be identified by his portly stature, white hair and incredibly condescending attitude, as well as what appears to be a complete inability to do his job in any way, shape or form. They had still not been repaired on the date of our moving out.

I finish this review with two pieces of advice, The first is to prospective tenants; read the contract careefully, belvoir will charge you for anything they can, including moving out of the property, paying from separate bank accounts or even for their contacting any contractors.
The second piece of advice is to the office themselves; fire the man in charge of maintenance and replace him with a gnome, they have similar use, only one is less likely to infuriate everyone he meets.

On a serious note, I would strongly recommend that everyone avoids dealing with this agency.
What agent could do to change your mind?
Fire the man in charge of maintenance he is rude and unhelpful
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 40
17th Oct 2023
reviewed by 'Dinesh'
“I instructed them to manage my property. They did nothing except blame the tenants for not responding to calls or ......”
21st Jun 2023
reviewed by 'Edward'
“Hello there, I use Belvoir, and I really recommend them. I have been impressed with their level of service, and ......”
26th Jan 2021
reviewed by 'Charlie'
“Sorted everything out quick with no problems. Nice people and answered all questions no problem. 10/10 reccomend this service. Great!...”
11th Dec 2020
reviewed by 'Tony'
“Made an appointment a few weeks ago for a home valuation which should have taken place at 11.00 am today, 11.12.2020.Received ......”
1st Aug 2019
reviewed by 'Ranjit'
“Having now used Belvoir Lettings on Queens Road a few times now; I couldn't recommend a better Letting Agent! All ......”
20th Feb 2019
reviewed by 'C.'
“Have been renting an apartment through this letting agency for quite a while. Quite sluggish in resolving a problem that ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
105 Queens Road
Clarendon Park,Leicester
Leicestershire
LE2 1TT
01163666333

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 67% 73% £400 £1,408
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 1 13 9 0 0 0 0 1 3
Areas covered
  • LE2
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NALS DPS TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Aberdeen, AB25
Aldershot, GU11
Alfreton and Ilkeston, DE55
Andover, SP10
Ashton-under-lyne, OL6
Bangor, BT20
Basildon, SS14
Basingstoke, RG21

“I instructed them to manage my property. They......”

Share on :
Oct 17,2023
Minithumbdown
By: 'Dinesh'
Oct 17,2023
0 people found
this helpful
I instructed them to manage my property. They did nothing except blame the tenants for not responding to calls or emails. They actioned a gas cert late by six months. There were many issues and I won’t go into detail here but they were ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Hello there, I use Belvoir, and I really reco......”

Share on :
Jun 21,2023
Minithumbup
By: 'Edward'
Jun 21,2023
0 people found
this helpful
Hello there, I use Belvoir, and I really recommend them. I have been impressed with their level of service, and they have helped me thru the process at each step of the way so that now everything is working nicely. Thank you very much....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sorted everything out quick with no problems.......”

Share on :
Jan 26,2021
Minithumbup
By: 'Charlie'
Jan 26,2021
0 people found
this helpful
Sorted everything out quick with no problems. Nice people and answered all questions no problem. 10/10 reccomend this service. Great!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Made an appointment a few weeks ago for a hom......”

Share on :
Dec 11,2020
Minithumbdown
By: 'Tony'
Dec 11,2020
1 people found
this helpful
Made an appointment a few weeks ago for a home valuation which should have taken place at 11.00 am today, 11.12.2020. Received a text this morning at 10.00 am stating that the agent would be with me within an hour. At 11.31 am no one had arrived, I rang ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Letting agent with excellent local Knowledge!...”

Share on :
Aug 01,2019
Minithumbup
By: 'Ranjit'
Aug 01,2019
0 people found
this helpful
Having now used Belvoir Lettings on Queens Road a few times now; I couldn't recommend a better Letting Agent! All the staff are personable and ultimately knowledgable about my property. The tenants they've found have always respected my property. Great job Guys!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Bad services...”

Share on :
Feb 20,2019
Minithumbdown
By: 'C.'
Feb 20,2019
1 people found
this helpful
Have been renting an apartment through this letting agency for quite a while. Quite sluggish in resolving a problem that may pop up, diverting responsibilities, lack of engagement...
read full review
Comment on agent fees
Bad
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sue cooper
Dec 22, 2020
View all comments (1)
Your comments are spot on, my friend as just moved into a flat....he has had loads of issues which the staff on queens rd haven't sorted out, SHAME ON YOU ...

“Nice attitude...”

Share on :
Nov 23,2018
Minithumbup
claim your profile
Jennifer
By: 'Dr'
Nov 23,2018
0 people found
this helpful
They were helpful, nice and quite. They did everything I need and help me in many situations. I feel very happy...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional service...”

Share on :
Nov 22,2018
Minithumbup
By: 'GSmith'
Nov 22,2018
0 people found
this helpful
I used Belvoir to rent a flat in the city centre after moving to Leicester. I found them to be professional, courteous and available to answer my questions. I would recommend them....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Reliable Service...”

Share on :
Nov 22,2018
Minithumbup
claim your profile
Venita
By: 'Kate'
Nov 22,2018
0 people found
this helpful
Belvoir Leicester have managed the letting of our apartment since we bought it in 2006 and we have been very happy with the service provided....
read full review
Comment on agent fees
Fees are fair.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A satisfying experience with Belvoir...”

Share on :
Nov 19,2018
Minithumbup
claim your profile
Venita
By: 'A'
Nov 19,2018
0 people found
this helpful
Compared to the other estate agencies in the market, Belvoir is above average. The employees are willing to help and always trying to listen in case of any queries. Also they are quick to assign contractors for any repairs. Happy with them....
read full review
Comment on agent fees
Ok.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible...”

Share on :
Nov 19,2018
Minithumbdown
By: 'Katherine'
Nov 19,2018
1 people found
this helpful
I haven't used Belvoir for 4.5 years since we moved house however the fact we're on the list speaks volumes. Having rented properties for 10 years, I must say Belvoir was the worst by far. The charges were unreal and a rip off, the staff were rude ...
read full review
Comment on agent fees
Ridiculously expensive and unfair, to pay for an inventory when leaving the property was disgraceful
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Work carried out on the stairs at 9 Buddon Close Leicester LE39SL...”

Share on :
Nov 09,2018
Minithumbup
By: 'Jenny'
Nov 09,2018
0 people found
this helpful
I wanted to say how happy I am with the work carried out at my home today (09.11.18) by 2 very professional workmen (I did not catch their names). They arrived promptly and allowed us time to get sorted as we would be unable to go up ...
read full review
Comment on agent fees
N/A
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Helpful and supportive...”

Share on :
Nov 01,2018
Minithumbup
By: 'Louise'
Nov 01,2018
0 people found
this helpful
Good communication with staff helped us navigate the difficulties in getting all the paperwork together on time! Who knew that not having a passport or drivers licence would be so problematic!...
read full review
Comment on agent fees
I don't have anything to compare it with, I'd imagine there were reasonable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very fast tenant find and, Excellent customer service...”

Share on :
Jul 04,2018
Minithumbup
claim your profile
Jennifer
By: 'Steve'
Jul 04,2018
0 people found
this helpful
We have nothing but praise for the staff at Belvoir Leicester. They provide us with full management services and it's worth every penny. They have found us some lovely tenants within days or weeks of the property coming to market and, on one occasion, there ...
read full review
Comment on agent fees
Fees are comparable with other agents. However, the service is exceptional.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent...”

Share on :
May 14,2018
Minithumbup
claim your profile
Jennifer
By: 'Terry'
May 14,2018
0 people found
this helpful
Jennifer Gardner acted extremely professionally and made the whole process very easy. I would highly recommend Belvoir lettings for there five star service....
read full review
Comment on agent fees
excellent
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Genuine advice for people looking to rent with Belvoir Lettings - DONT!...”

Share on :
Apr 18,2018
Minithumbdown
By: 'Ms'
Apr 18,2018
3 people found
this helpful
My friend and I were very excited to be moving into our first rental property having found a place with Belvoir Lettings which seemed to suit us perfectly. They were quite pushy once we agreed to sign up for the property and particularly on the ...
read full review
Comment on agent fees
Appalling from start to finish.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very Good...”

Share on :
Apr 05,2018
Minithumbup
claim your profile
Venita
By: 'A'
Apr 05,2018
0 people found
this helpful
We've used Belvoir of Leicester for some years and would definitely recommend their services. Venita in particularly and consistently has delivered exceptional service regarded to updates and maintenance....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Highly efficient...”

Share on :
Mar 23,2018
Minithumbup
claim your profile
Venita
By: 'Rob'
Mar 23,2018
0 people found
this helpful
Whenever there is an issue with my tenants or property I know I can rely on Venita to communicate with me quickly and efficiently. I have used Belvoir for over 7 years and have no hesitation in recommending them....
read full review
Comment on agent fees
Fees are fair.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great and friendly staff, excellent communication and fast response regarding ......”

Share on :
Feb 01,2018
Minithumbup
claim your profile
Gintare
By: 'Gintare'
Feb 01,2018
0 people found
this helpful
Great and friendly staff, excellent communication and fast response regarding maintenance and other issues. Very professional and by far the best letting agency I've dealt with....
read full review
Comment on agent fees
Reasonable and fair.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Venita Laxman is always very responsive and helpful. Firstly, thank ......”

Share on :
Jan 19,2018
Minithumbup
claim your profile
Venita
By: 'Alpay'
Jan 19,2018
0 people found
this helpful
Venita Laxman is always very responsive and helpful. Firstly, thank you to Venita, then all the other staff at Belvoir Leicester....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am extremely happy with this estate agent (Belvoir Leicester) & ......”

Share on :
Jan 18,2018
Minithumbup
claim your profile
Venita
By: 'Indra'
Jan 18,2018
0 people found
this helpful
I am extremely happy with this estate agent (Belvoir Leicester) & I would recommend this to a friend. All the staff are very help full....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Staff was very helpful professional and most of all time-effective ......”

Share on :
Jan 15,2018
Minithumbup
By: 'Borislav'
Jan 15,2018
0 people found
this helpful
Staff was very helpful professional and most of all time-effective as everything happens as smoothly and fast as possible. Cannot recommend more!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had a chance to deal with many agencies so ......”

Share on :
Jan 14,2018
Minithumbup
By: 'Mack'
Jan 14,2018
0 people found
this helpful
I had a chance to deal with many agencies so far, But Belvoir was the best so far. Responsive, organised and easy to deal with. If i will be moving again, it will be agency i will be looking for as a first place to ...
read full review
Comment on agent fees
Fess are the same as in every other place :)
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The staff members are extremely helpful. They can solve problem ......”

Share on :
Jan 13,2018
Minithumbup
claim your profile
Venita
By: 'Xin'
Jan 13,2018
0 people found
this helpful
The staff members are extremely helpful. They can solve problem quickly and meet my need. Emails and phones are always quickly responded every time. Keep it up!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great agency, always responds to your requests quickly. They improve ......”

Share on :
Jan 09,2018
Minithumbup
claim your profile
Venita
By: 'Catalin'
Jan 09,2018
1 people found
this helpful
Great agency, always responds to your requests quickly. They improve themselves year by year. Very friendly, they try to do always better for the tenants. I usually deal with Venita, very friendly and always trys to resolve my issues immediately. Would reccomend the agency...
read full review
Comment on agent fees
The fees are acceptable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have used Belvoir! Queens Road Leicester to manage property ......”

Share on :
Jul 07,2017
Minithumbup
claim your profile
Venita
By: 'Toptommy'
Jul 07,2017
1 people found
this helpful
I have used Belvoir! Queens Road Leicester to manage property for me for close on 10 years. I have to say that they have consistently done absolutely everything to make this trouble free and tenant-happy in a speedy and highly professional manner. I cannot fault anything ...
read full review
Comment on agent fees
You get what you pay for and I reckon this was fair money for excellent service.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Belvoir letting agents are scammers who lie and will steal ......”

Share on :
Jun 13,2017
Minithumbdown
claim your profile
Venita
By: 'Edward'
Jun 13,2017
0 people found
this helpful
Belvoir letting agents are scammers who lie and will steal your money. Urge any potential customers especially students to avoid them. When we first went for a viewing of our house we were told the property would be cleaned before we arrived and told we ...
read full review
Comment on agent fees
Terrible pointless and extortionate fees with a ridiculous move out inspection fee which should not be paid by the tenants.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Belvoir Leicester
Jun 15, 2017
View all comments (1)
Hi Sirrie, thank you for leaving a review. We do appreciate your feedback and wish to address your concerns. During the summer whilst you have not taken full possession of the property we do not allow tenants to leave personal belongings in the property for security reasons as we cannot take responsibility for their safety. When concerns were raised regarding the cleaning that was carried out we arranged the contractors to revisit and complete your requests at the time. When the property was ins ...

“I have been using these letting agents for many years ......”

Share on :
Mar 17,2017
Minithumbup
By: 'Creation'
Mar 17,2017
1 people found
this helpful
I have been using these letting agents for many years now and can honestly say that their service has improved year on year, particularly in the last couple of years. As a landlord all you want to see is rent in your bank account and ...
read full review
Comment on agent fees
Their fees are inline with other agents most of the time, and sometimes more competitive.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I chose Belvoir after talking to a number of Letting ......”

Share on :
Jan 05,2017
Minithumbup
claim your profile
Matthew
By: 'New'
Jan 05,2017
2 people found
this helpful
I chose Belvoir after talking to a number of Letting Agents, to find my tenants. I am letting for the first time. I can genuinely say the team at Belvoir, Leicester have been fantastic. Matthew Carter, who I dealt with explained the whole process from ...
read full review
Comment on agent fees
Comparable to others, somewhat in the middle.
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: Landlady
Sep 14, 2018
View all comments (2)
My situation was finally sorted. Advice, please as tenants and Landlords, read the small print, whichever letting agents you use. Especially all the costs, setting up tenancy, cancelling, wanting to keep the same tenants but not wanting to continue using their services, renewing costs etc etc. Ask the questions but also ask them to make clear all the costs. The small print sometimes is not clear!! I know charges must be paid, but please be clear from the beginning, that is the responsibility of ...

“Highly recommended, very friendly, supportive and proactive agent. I was ......”

Share on :
Dec 01,2016
Minithumbup
claim your profile
Venita
By: 'Kuldeepsinh'
Dec 01,2016
2 people found
this helpful
Highly recommended, very friendly, supportive and proactive agent. I was very impressed with the service I received. Venita dealt with it very professionally....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Vendor Fees

1%

Landlord Fees

12% plus VAT

Tenant Fees

No fees set.
Last updated at 17/03/2023, 5:17 PM by Belvoir Leicester
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:17 PM 17/03/2023 by Belvoir Leicester

Awards won by Belvoir, Leicester LE2 1TT



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn