1 Star Review
Jul 02,2021
By:
'Gary'
Jul 02,2021
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: B14
Sales (as a Buyer)
Postcode: B14
0
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Very poor communication. They didn’t want to chase our seller during the process and kept just passing their number on to get an update from them. We didn’t want to go down this road as wanted to keep it a professional process but ...
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“I paid my fee on 3rd of March and Today (23/06/2021) ......”
1 Star Review
Jun 24,2021
By:
'Pawel'
Jun 24,2021
Services: Sales (Prospective customer)
Sold price: £250000
Would you recommend?: No
Postcode: N22
Sales (Prospective customer)
Sold price: £250000
Postcode: N22
1
people found
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I paid my fee on 3rd of March and Today (23/06/2021) I realized that their automated booking system does not work.
In other words - I was waisting my time waiting for viewings...
At the same time it could be worth to mention, that neither dedicated ...
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“We were sold in to a 'premium package'......”
1 Star Review
Apr 28,2021
By:
'samantha stennett'
Apr 28,2021
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: N2
Sales (Prospective customer)
Postcode: N2
1
people found
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We were sold in to a 'premium package' that was dressed up as much more than it actually was. We were told that we would have top listings on Rightmove and Zoopla along with social media marketing when in reality we had premium visibility on ...
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“Unprofessional. Unethical. Apathetic and incompetent....”
1 Star Review
Nov 23,2018
By:
'Katie'
Nov 23,2018
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PE29
Sales (Prospective customer)
Postcode: PE29
2
people found
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Emoov failed to deliver a service at any level. The agent who valued and photographed my house was late on both occasions. They couldn't market my property because there was an 'issue' with my account. I rang 13 times in two days and sent 12 emails and ...
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Comment on agent fees
Overpriced for what they delivered.
2
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“Great Service from Emoov and Ali...”
5 Star Review
Nov 20,2018
By:
'Adeel'
Nov 20,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E16
Sales (as a Vendor)
Postcode: E16
0
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The service from Ali was perfect in every sense. He gave me a realistic valuation before and after refurbishment and knew my area very well. I highly recommend him if you need a proper property consultant in Stratford and Plaistow....
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“Dont use they will just lie to you through your selling process...”
1 Star Review
Nov 19,2018
By:
'Do'
Nov 19,2018
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RM20
Sales (Prospective customer)
Postcode: RM20
2
people found
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Just made a phone call to emoov to find out what the crack was, was then lied to 3 times in a row this is not the first time either been having problems with emoov for 1.5 years, they use ghost buyers to keep you with them ...
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Comment on agent fees
Bad pester you but cant be arsed to let you know the position of your property
2
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5 Star Review
Nov 19,2018
By:
'Richard'
Nov 19,2018
Services: Sales (as a Vendor)
Sold price: £393000
Would you recommend?: Yes
Postcode: DA11
Sales (as a Vendor)
Sold price: £393000
Postcode: DA11
0
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Great services from start to finish from Jonathan Fleet our appointed agent. Jonathan was knowledgeable and efficient and with the support of the Emoov team in the office the sale went smoothly within a few weeks.
I achieved a price that the local estate agents ...
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Comment on agent fees
All good as described
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“Really poor service all round...”
1 Star Review
Nov 07,2018
By:
'Karen'
Nov 07,2018
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: CM7
Sales (as a Vendor)
Postcode: CM7
0
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Emoov Were full of attention when we signed up and then we barely heard from them now are you didn't Tom Fitch appears to have disappeared and they haven't put anyone else in touch with us. When I email I always get a quick and ...
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Comment on agent fees
The agents fees are a complete and utter waste of money.
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“Outstandingly patient and helpful....”
5 Star Review
Oct 22,2018
By:
'Norman'
Oct 22,2018
Services: Admin
Would you recommend?: Yes
Postcode: BN20
Admin
Postcode: BN20
1
people found
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Lisa went beyond the call of duty to assist my wife and I to get our house listed. Within one hour she had us up and running. She was amazingly patient and helpful. Well done Lisa, you're a good lady and thank you so much ...
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1
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1 Star Review
Oct 09,2018
By:
'Thorn'
Oct 09,2018
Services: Surveys
Would you recommend?: No
Postcode: HX6
Surveys
Postcode: HX6
1
people found
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Dont belive all the hype.
I arranged a valuation on Tuesday for 10.00 on 6th October.
I got an email confirmation stating that I would receive a call to discuss what happens next. By 5th - no call, so I rang them myself. Adviser couldn't understand ...
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“Cost me an awful lot of money for nothing...”
1 Star Review
Oct 03,2018
By:
'George'
Oct 03,2018
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: B93
Sales (as a Buyer)
Postcode: B93
0
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Emoovs inability to control their vendor led to me losing £350 with in a matter of 24hrs.
Monday evening I viewed the property
Tuesday morning I made the offer in which I said I would exchange in 10 days (very fast for a normal transaction), in the ...
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Comment on agent fees
can't comment on fees
0
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“Highly professional!...”
4 Star Review
Oct 01,2018
By:
'Red'
Oct 01,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DA12
Sales (as a Vendor)
Postcode: DA12
0
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Jonathan Fleet has been great to work with during the selling of our house. He has shown enthusiasm, honesty, reliability and courtesy throughout the process. His knowledge of the local market and his professionalism have made the whole selling experience easy and stress-free and I ...
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Comment on agent fees
Good
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“DA1 - Jonathan Fleet - Brilliant...”
5 Star Review
Sep 30,2018
By:
'Robert'
Sep 30,2018
Services: Sales (as a Vendor)
Sold price: £208000
Would you recommend?: Yes
Postcode: DA1
Sales (as a Vendor)
Sold price: £208000
Postcode: DA1
1
people found
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I was slightly hesitant to use an online estate agent, so I decided to go with one of the top named high-street agents. I swapped to Emoov, 9 days in. I received a better service from Jonathan Fleet and his team in the first 2 days and ...
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Comment on agent fees
Good
1
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“Great experience from start to finish...”
5 Star Review
Sep 26,2018
By:
'Mr'
Sep 26,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SS0
Sales (as a Vendor)
Postcode: SS0
0
people found
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This is the second time of using Emoov & we will most certainly be using them again. What you get for your money is exceptional and no different from an agent on the high street just without the massive bill at the end of it. In ...
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Comment on agent fees
Brillant, Don't change them!
0
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5 Star Review
Sep 11,2018
By:
'Stewponey'
Sep 11,2018
Services: Conveyancing
Would you recommend?: Yes
Postcode: DY7
Conveyancing
Postcode: DY7
0
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I had cause to use the live chat today and speak with Isobel. Simply sorted all my questions, polite and to the point nothing phased her and it was a pleasure messaging with her....
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“Excellent communication...”
5 Star Review
Sep 07,2018
By:
'Emma'
Sep 07,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CM2
Sales (as a Buyer)
Postcode: CM2
0
people found
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Ross was extremely helpful throughout the process and he was a pleasure to deal with. Excellent communication skills and made me feel at ease at a stressful time. Thank you Ross...
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Comment on agent fees
Good
0
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5 Star Review
Sep 04,2018
By:
'Al'
Sep 04,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LN2
Sales (as a Vendor)
Postcode: LN2
0
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Molly picked up a question I had left on live chat the previous evening and dealt with it swiftly. Her communications by email were clear and helpful, thank you.
Emoov have been a great agent through my sale process.
Gregory Keniston took great photos and ...
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Comment on agent fees
Excellent value
0
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5 Star Review
Aug 28,2018
By:
'Simonstery'
Aug 28,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SM1
Sales (as a Vendor)
Postcode: SM1
0
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Isobel was very helpful in negotiating with potential buyers. Great service and great communication! Would definitely recommend her and Emoov....
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5 Star Review
Aug 27,2018
By:
'Paul'
Aug 27,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SL1
Sales (as a Vendor)
Postcode: SL1
0
people found
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Started a chat to confirm that I had all my DD documentation correct and Lisa checked quickly and advised me of what I needed to add. When I didn't have one doc to hand, she called me and quickly talked me through the ID process ...
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“Molly Haley - Excellent offer and progression service...”
5 Star Review
Aug 24,2018
By:
'Paul'
Aug 24,2018
Services: Sales (as a Vendor)
Sold price: £596000
Would you recommend?: Yes
Postcode: BR3
Sales (as a Vendor)
Sold price: £596000
Postcode: BR3
0
people found
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Emoov, and in particular, Molly Haley were excellent in managing my property from sale through to completion.
We had some issues in our chain and Molly Haley was just excellent at chasing and pushing things through on our behalf
Thanks to all...
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Comment on agent fees
Fees were great, £795 all in was just unbeatable
Emoov also have a great reputation
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“Friendly and Knowledgeable...”
5 Star Review
Aug 22,2018
By:
'Charlotte'
Aug 22,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BA12
Sales (as a Vendor)
Postcode: BA12
0
people found
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Felt at ease right from the start, and Ben really helped make me confident that our property would have everything it needed to be seen! Great advice on our property search, as well as the best way to sell ours. Thank you!...
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Comment on agent fees
Very good value for money
0
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5 Star Review
Aug 22,2018
By:
'Steve'
Aug 22,2018
Services: Sales (as a Buyer)
Sold price: £365000
Would you recommend?: Yes
Postcode: RH7
Sales (as a Buyer)
Sold price: £365000
Postcode: RH7
0
people found
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It is a stressful time buying a house and we felt particularly apprehensive when dealing, for the first time, with an online agency. We need not have worried - the service that we have received has been excellent and Isobel has been a pleasure to ...
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Comment on agent fees
Not applicable
0
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“Ben Allen is an excellent agent with excellent customer service, especially with tech queries....”
5 Star Review
Aug 21,2018
By:
'Nicola'
Aug 21,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SN13
Sales (as a Vendor)
Postcode: SN13
0
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Ben is an asset to the Emoov team. I recommend his excellent, efficient and friendly approach. Thank you for your help and support with the sale of our house....
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Comment on agent fees
Very competitive fees.
0
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5 Star Review
Aug 19,2018
By:
'Jonathan'
Aug 19,2018
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: PE8
Sales (as a Vendor)
Postcode: PE8
0
people found
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Holly and Gregory were brilliant. Lovely to work with and great communication throughout. Thanks to you both and would recommend you both highly....
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“Great communication from Isobel...”
5 Star Review
Aug 18,2018
By:
'Mel'
Aug 18,2018
Services: Sales (as a Buyer)
Sold price: £227
Would you recommend?: Yes
Postcode: LS13
Sales (as a Buyer)
Sold price: £227
Postcode: LS13
0
people found
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Great friendly advise and very prompt on communication.i found emailing a better way of communicating rather then been put through to a call centre...
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Comment on agent fees
N/a
0
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“Excellent Service even for Buyers...”
5 Star Review
Aug 18,2018
By:
'Vijay'
Aug 18,2018
Services: Sales (as a Buyer)
Sold price: £405000
Would you recommend?: Yes
Postcode: WF2
Sales (as a Buyer)
Sold price: £405000
Postcode: WF2
0
people found
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Dealing with Emoov for my current purchase was a wonderful experience. I have used both online and traditional estate agents in the past and can say the service offered by emoov was best of both. Chloe Cook was very approachable all through the transaction. Especially ...
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Comment on agent fees
As a Buyer was not involved in any fee
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5 Star Review
Aug 17,2018
By:
'Davor'
Aug 17,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E3
Sales (as a Vendor)
Postcode: E3
0
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I was at first hesitant to go for an online agent, but was so pleasantly surprised to discover how professional Emoov were throughout the process. They were quick to respond and take action to progress the sale, and offered support working as a team. It ...
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Comment on agent fees
The fees are very competitive, lower than many other agents, and I think Emoov is probably the best option for any property seller.
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“Getting me on the Market...”
5 Star Review
Aug 16,2018
By:
'Marie'
Aug 16,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LU4
Sales (as a Vendor)
Postcode: LU4
1
people found
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Many Thanks to Nathan for explaining each stage and helping me get my property on the market.
Very Much appreciated....
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5 Star Review
Aug 16,2018
By:
'dgowl'
Aug 16,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: S63
Sales (as a Vendor)
Postcode: S63
0
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Nathan keeps you informed throughout which in my opinion is very good customer service. Hes friendly and helpful. Emoov have been great with me, couldnt ask for more! Thanks to all the team at emoov!...
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Comment on agent fees
Well priced in a competitive market
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5 Star Review
Aug 15,2018
By:
'CHurst'
Aug 15,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SK9
Sales (as a Vendor)
Postcode: SK9
0
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Efficient, effective and polite. Isobel understands the need for good customer service and how to deliver it. 5 stars. Lead by example....
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I'm particularly pleased to see that we outperformed the high street agent that you had previously instructed.
I'm grateful for the recommendation too and I hope that we can send you more referral fees as time goes on.
Russell Quirk, CEO