Ivybridge, PL21
4.9/5, 162 reviews
98% recommended
93% sales valuation accuracy
97% sales fee satisfaction
Experience the difference

“I have never praised an estate agent before, but I ......”

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Jan 04,2015
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By: 'MRS'
Jan 04,2015
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I have never praised an estate agent before, but I bought a house through Maitlands in Ivybridge and they were great from start to finish.

I had already dealt with two of the independent estate agents in Ivybridge and I lost hundreds of pounds with them, one of them does not have an office and works from home. I think it is disgraceful when agents practice gazumping.

I would recommend Maitlands in Ivybridge if you are buying or selling, good honest service. The reviews on this website say it all and they are part of the Transparent Agent scheme. Ask yourself why the other Ivybridge agents are not in the Transparent Agent scheme?

Credit where credit is due, well done Maitlands in Ivybridge.
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By: Helen Moore
Jan 20, 2015
What a wonderful review and thank you for taking the time to share your thoughts. Generally estate agents have a bad reputation, mainly for poor communication and dishonesty and we decided to join the Transparent Agent Scheme to show our clients that we are different. We strive to offer the very best service and this includes having an office located in all of the town/Cities we operate, to ensure clients can visit us whenever it suits, we also have all communication channels available from the simple telephone to email, text, live chat and social media. All Agents gives us the opportunity to show that we will not shy away from negative feedback and only try and improve and we welcome positive and constructive feedback as this means we have made the process of buying or selling easier for you.

Thank you again and we wish you all the very best in the future.

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Latest Reviews

View all Reviews 162
8th Aug 2021
reviewed by 'Tony and Pam'
“We have just completed selling our property through Maitlands Ivybridge branch. Throughout the whole process everyone we dealt with went ......”
11th Oct 2019
reviewed by 'Ashley'
“What an excellent, friendly and proactive team. Would highly recommend. We bought and sold with Maitlands, all the staff were ......”
16th Sep 2019
reviewed by 'Ben'
“Excellent service as always from Maitlands. Not the easiest customers for them to deal with but they kept with it ......”
25th Jan 2019
reviewed by 'Jill'
“The whole team at Maitlands provided an excellent service, throughout a rather roller-coaster process. They provided expert advice and helped ......”
4th Dec 2018
reviewed by 'S'
“Fantastic level of support, really sensible advice. A totally different experience from the agents I was with before. Many thanks....”
21st Sep 2018
reviewed by 'John'
“The team at Maitlands were very professional and knowledgeable. They kept us informed on the progress of the sale on ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: 10:00 - 16:00
Address

Maitlands
8 Glanvilles Mill
Ivybridge
Devon
PL21 9PS
01752 895379

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £120,000 £1,270,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 12 0 80 2 58 1 3 1
Areas covered
  • PL21
  • TQ10
  • TQ7
  • TQ8
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Ivybridge, PL21
Plymouth Region, PL7
Saltash, PL12

“We have just completed selling our property t......”

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Aug 08,2021
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By: 'Tony and Pam'
Aug 08,2021
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We have just completed selling our property through Maitlands Ivybridge branch. Throughout the whole process everyone we dealt with went above and beyond. The initial survey was faultless with a full brief on the whole sale process with recommendations for removals and solicitors. Both later ...
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“What an excellent, friendly and proactive tea......”

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Oct 11,2019
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Claire
By: 'Ashley'
Oct 11,2019
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What an excellent, friendly and proactive team. Would highly recommend. We bought and sold with Maitlands, all the staff were excellent especially Claire....
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“Excellent service as always from Maitlands. N......”

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Sep 16,2019
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Vicky
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Ginny
By: 'Ben'
Sep 16,2019
0 people found
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Excellent service as always from Maitlands. Not the easiest customers for them to deal with but they kept with it and got us the house that was perfect for us. Bought and sold with Maitlands and would recommend! Thank you all!...
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“Excellent Service...”

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Jan 25,2019
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Ginny
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Vicky
By: 'Jill'
Jan 25,2019
0 people found
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The whole team at Maitlands provided an excellent service, throughout a rather roller-coaster process. They provided expert advice and helped us, as executors of our late fathers property, to deal with everything in a timely and sympathetic manner. We welcomed the use of emailed feedback, ...
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Comment on agent fees
Very acceptable - they earned their fees!
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“Property sold very efficiently...”

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Dec 04,2018
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Ginny
By: 'S'
Dec 04,2018
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Fantastic level of support, really sensible advice. A totally different experience from the agents I was with before. Many thanks....
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Standard fees represent great value for money.
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“Sale of property...”

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Sep 21,2018
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Sophie
By: 'John'
Sep 21,2018
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The team at Maitlands were very professional and knowledgeable. They kept us informed on the progress of the sale on a regular basis and Sophie was particularly helpful in finding a tradesman to carry out some work requested by our buyer....
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Although it seems like a lot of money it resulted in us not having to worry about anything as we left everything to the team.
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“Great Service....”

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Jul 18,2018
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Claire
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Ginny
By: 'Mike.'
Jul 18,2018
0 people found
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Just wanted to say thank you for the efficient and professional service. Really friendly and professional, followed up on EVERYTHING and Claire even went to the house to get a meter reading on the morning of the completion as i'd forgotten to with everything going ...
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Comment on agent fees
Fair. Not cheap but got the job done.
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By: Vicky Bolt
Jul 19, 2018
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Thanks for your review Mike. It was a pleasure helping you with your sale. We are glad it all went well. ...

“Exemplary Service...”

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Jul 10,2018
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Ginny
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Zoe
By: 'Lyndsey'
Jul 10,2018
0 people found
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From my initial contact with Manager Ginny Goddard through to the contract tracking services led by Zoe, I have to report that my experience with Maitlands has been one of an exemplary, highly skilled, professional, and dedicated agency. The weekly contract tracking call from Zoe ...
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N/A
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By: Ginny Goddard
Jul 13, 2018
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Dear Mrs Marshall, Thank you so much for your lovely comments, they are most appreciated. Every member of staff is truly dedicated which makes your experience one to remember. I must however point out that I am not the manager and the smooth running of the office must be credited to Vicky Bolt! We all wish you the very best in your new home. Kind regards, Ginny Goddard. ...

“Professional and friendly service...”

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Jun 27,2018
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By: 'Mandy'
Jun 27,2018
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A very polite, friendly and helpful team. Everything was managed well and nothing was too much trouble. All those who dealt with us were very professional and approachable....
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By: Vicky Bolt
Jun 29, 2018
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Thank you for your review Amanda. We hope you enjoy your new home. Vicky ...

“Hugely positive experience buying house with Maitlands. Very professional, friendly and accommodating. The team made the process so straightforward....”

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May 24,2018
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Ginny
By: 'Emily'
May 24,2018
0 people found
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Very grateful to the whole team who made the purchase of our property stress-free and easy. Special thanks to Ginny Goddard, who showed us the house on a number of occasions, and went above and beyond to accommodate viewings, and ensure all our questions were ...
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By: Ginny Goddard
May 25, 2018
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Thank you very much for your kind words. We all wish you the very best in your new home and I am sure that you will settle into village life very quickly. I look forward to seeing you at the cricket pitch! ...

“Gone in 60hrs...”

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Apr 25,2018
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Claire
By: 'James'
Apr 25,2018
0 people found
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WOW ! I rang John on Monday am explaining that madly I had already bought a property STC & needed to sell urgently. John & Claire said you could start block viewings the next day. Indeed we had 5 viewers on Tuesday alone with many more wishing to view ...
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Comment on agent fees
Everyone would prefer cheaper fee`s but this time in the long run I really think it was worth every penny to get the house we wanted.
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By: Claire Andrews
Apr 25, 2018
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Thank you for your lovely comments James and Kim. Myself and the whole team are so pleased that you have been able to move into the property you have always wanted. We wish you all the best in your new home. it was pleasure to be able to help. ...

“Great team always on hand to help...”

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Apr 13,2018
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Zoe
By: 'Kris'
Apr 13,2018
0 people found
this helpful
A big thank you to Maitlands for the sale of our property. Helen Moore who dealt with our sale was brilliant and relentless at getting people in to view until an offer was accepted, is great with information and feed back and a pleasure to ...
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Comment on agent fees
Good value
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“Amazing professional service...”

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Apr 01,2018
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Vicky
By: 'Kate'
Apr 01,2018
0 people found
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Very pleased with the professional approach, always willing to help and keep you updated. I would recommend Vicki and her team at Maitlands to anyone. Very pleasant to deal with....
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“Super fast sale from a dedicated team...”

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Mar 23,2018
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Vicky
By: 'Phil'
Mar 23,2018
0 people found
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We required an extremely fast sale to secure our onwards purchase. We walked into Maitlands on the Friday morning, photos were taken and our house was online later that day with viewings booked for Friday, Saturday and Sunday within a couple of hours. Less than 24 ...
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“From the my partner and I putting our property on ......”

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Feb 22,2018
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Vicky
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Zoe
By: 'Andy'
Feb 22,2018
0 people found
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From the my partner and I putting our property on the market and finding our next home the Maitland's team were outstanding. They went above any beyond what we expected to help us secure our next house and sell our current one. We experienced a ...
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Comment on agent fees
The fees are a little more expensive than offer local agents, we would have liked to have the percentage phased based on the property sale price. However, we do admit that had we chosen another agent we are unlikely to have received the same level of service. Given the choice we would not change to another agent to save a few hundred pounds.
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By: Vicky Bolt
Mar 21, 2018
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Thank you for your review Andy. We are glad you had a great experience. We hope you settle into your new home, and look forward to helping you move again in the future, that's if you want to. ...

“We found Helen a very professional lady to work with, ......”

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Feb 16,2018
Minithumbup
By: 'Ritch'
Feb 16,2018
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We found Helen a very professional lady to work with, very informative about what was happening throughout the purchase of our property...
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By: Helen Moore
Feb 16, 2018
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Thank you Ritch & Sue. You were a pleasure to deal with from start to finish and I wish you all the very best for the future. Helen ...

“The successful sale of our house resulted from guidance and ......”

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Oct 13,2017
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By: 'Robert'
Oct 13,2017
0 people found
this helpful
The successful sale of our house resulted from guidance and advise from Natalie and John, which proved to be totally accurate in all respects. The follow up support from other team members was so reassuring as they monitored development of the sale through all parties ...
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Comment on agent fees
Agreed and accepted before agents appointed
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“I was very impressed with Maitlands throughout the entire process. ......”

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Sep 05,2017
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Zoe
By: 'Gina'
Sep 05,2017
0 people found
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I was very impressed with Maitlands throughout the entire process. John was superb at keeping me updated with prospective properties and very accommodating for our long and last minute viewings as we were only down from Surrey for weekends. Zoe was excellent once our purchase ...
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“I have just bought my first house through Maitlands. I ......”

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Aug 18,2017
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Zoe
By: 'Karen'
Aug 18,2017
0 people found
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I have just bought my first house through Maitlands. I had put my requirements on various agents lists but had not seen anything that really did it for me. When Jeanette left a message on my phone I was at the point where I did ...
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“Mailtlands in Ivybridge gained a sale on our 4 bed house ......”

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Jun 26,2017
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Zoe
By: 'Paul'
Jun 26,2017
0 people found
this helpful
Mailtlands in Ivybridge gained a sale on our 4 bed house and worked incredibly hard to do this. I was not aware of the home move team (Zoe) and the work they did after the sale was agreed to make sure that the sale completed. Without ...
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Comment on agent fees
I would prefer to pay less but they charged the least in the town, so good value.
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“Whilst dealing with a representative from Maitlands we found that ......”

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May 17,2017
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Sophie
By: 'Martyn'
May 17,2017
1 people found
this helpful
Whilst dealing with a representative from Maitlands we found that their customer service was excellent. In particular Sophie Morris did an excellent job keeping us informed throughout our purchase. I would recommend the Maitlands team to anyone....
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“I am so glad that I chose Maitlands!! I have ......”

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May 10,2017
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Zoe
By: 'Susanna'
May 10,2017
0 people found
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I am so glad that I chose Maitlands!! I have just sold a property in Cole Lane Ivybridge that had leased solar panels and needed quite a lot of refurbishment. Despite this, Linda and John were so positive and enthusiastic and, to my surprise, sold ...
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Comment on agent fees
good.
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“I can't thank all the team at Maitlands enough for ......”

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May 09,2017
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Zoe
By: 'Jen'
May 09,2017
0 people found
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I can't thank all the team at Maitlands enough for there hard work towards the purchase of our property. Their professionalism, communication and organisation has been second to none. I would highly recommend them and will definitely be using them again in the future....
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“I have been extremely content with the attention to detail, ......”

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Mar 30,2017
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By: 'MALCOLM'
Mar 30,2017
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I have been extremely content with the attention to detail, professionalism and helpful advice given by Maitlands, resulting in a smooth sale during a quite short period of my house being on the market. Linda Parker is an impressive manager and representative of her company, ...
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Comment on agent fees
Competitive, most reasonable. Good value for money
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By: Natalie Ebsworth
Mar 30, 2017
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Hi Malcolm. Thank you very much for your kind review about Linda and the rest of the team here at Maitlands Ivybridge. I know the entire team in the office have played a part in your sale and have assisted you with the sale of your property despite you being in a different country. It honestly is a real pleasure to receive these reviews and we are also very grateful that you chose Maitlands Ivybridge to sell your property. We wish you all the best for the future. Kind regards, Natalie. ...

“Special mention must be made and credit given to Julie ......”

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Mar 21,2017
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By: 'Bye'
Mar 21,2017
0 people found
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Special mention must be made and credit given to Julie Hayman and John Allison who both went over and above when giving us help and guidance through the tricky task of selling our house. Even on completion day Julie was helping us along, a true ...
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“We sold our house through Maitlands Ivybridge and we dealt ......”

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Feb 15,2017
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Claire
By: 'Happy'
Feb 15,2017
1 people found
this helpful
We sold our house through Maitlands Ivybridge and we dealt mostly with Linda and Claire, but also their colleagues. Linda and Claire are very professional and know their stuff, but they are also very warm, friendly and kind. They did all our house viewings, and ...
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Comment on agent fees
Good
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“All the staff at Ivybridge branch were fantastic helping with ......”

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Jan 04,2017
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Zoe
By: 'Chris'
Jan 04,2017
0 people found
this helpful
All the staff at Ivybridge branch were fantastic helping with our sale. Once we had an offer on our house Zoe took over. She was incredible. The house we purchased proved difficult to exchange contracts. Zoe phoned and chased everyone on our behalf. She went ...
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Comment on agent fees
Worth every penny
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“I would just like to say thankyou, a big thankyou ......”

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Dec 08,2016
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Zoe
By: 'MontanaJohnstone'
Dec 08,2016
0 people found
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I would just like to say thankyou, a big thankyou to Zoe , for the aftercare and effort we received from her, for the moment it got passed over for her to look after we were treated so well. She kept us informed throughout the whole ...
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“I had two valuations, one from Connells and the other ......”

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Nov 20,2016
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Natalie
By: 'Sarah'
Nov 20,2016
0 people found
this helpful
I had two valuations, one from Connells and the other from Maitlands. Connells gave a high valuation, and when I didn't sign with them, kept pestering me with phone calls. From the first contact I had with Natalie when she came to value my mother's ...
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Comment on agent fees
Money well spent considering all the assistance I received!
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By: Natalie Ebsworth
Nov 21, 2016
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Hi Sarah. Thank you for taking the time to write such a lovely review and in particular, highlighting John's efforts that he made with your sale. We are very pleased that you felt that we went the "extra mile" as this is something that we aim to deliver on all occasions and I know that John was extremely happy to assist you with moving your furniture. It was a pleasure dealing with you and we hope that you will pop in when you are next in the area. Best wishes, Natalie. ...

“We are in the process of buying a property through ......”

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Oct 25,2016
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By: 'The'
Oct 25,2016
0 people found
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We are in the process of buying a property through Maitlands Ivybridge. We have found the whole team extremely helpful and proactive. We have been assisted in the main by John Allinson who has been courteous and flexible at all times. He has been respectful ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:42 AM 05/12/2017 by allAgents

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