Belvoir
Cheltenham, GL53
4.6/5, 44 reviews
89% recommended
100% sales valuation accuracy
100% sales fee satisfaction
www.moneypenny.com

“Please Please avoid Belvior!!After buying a band new property ......”

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Aug 22,2011
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By: 'JJ'
Aug 22,2011
3 people found
this helpful
Please Please avoid Belvior!!

After buying a band new property which I did not intend to live in I went through Belvior Cheltenham to manage it for me. Big mistake!
After 6 years I decided to move back into the property and ask them to remove the tenant for me. This could not even be done right the tenant was a week late on moving out and when he did my god did he leave it in a state for us (rubbish everywhere, presents left in the toilet the list is endless) I rang Belvior to come out and look at the property to which the response was take photographs. After further investigation of the property it was apparent that the tenant was aloud to leave without a member of the Belvior team to come and inspect the property (this was later confirmed that they indeed did not inspect the property) we have had to pay for the cleaning of the property plus re-plaster/paint and lay new flooring!

I can only assume that the comments below that are positive have to be written from members of the Belvior team!
What agent could do to change your mind?
To many things to list!
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By: Belvoir Cheltenham
Aug 22, 2011
Dear JJ, We pride ourselves at Belvoir Cheltenham on providing first class service. As the owner of Belvoir Cheltenham , I would like further details of this issue, so that I can look into this. Please can you either email me at [email protected] or call me on 01242 221188 . It is important that you do contact me as I have no knowledge of this issue .

Regards Neil West

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Latest Reviews

View all Reviews 44
20th Nov 2024
reviewed by 'Leah Banks'
“Prompt, lovely agents. Everything went smoothly with my house purchase. And by the way the advert was SO GOOD!...”
31st Oct 2024
reviewed by 'Jules'
“Belvoir have been absolutely amazing to deal with. Jodee and Leah have gone above and beyond. Only estate and letting ......”
30th Oct 2024
reviewed by 'Matt F'
“The only estate agents who didn't mess around! We tried 2 before Belvoir, who were slow and unresponsive. Belvoir were incredibly ......”
26th Oct 2024
reviewed by 'Duncan'
“Belvoir’s marketing advice was effective and secured a good buyer who they checked and qualified. They worked very hard ......”
14th Oct 2024
reviewed by 'DIZ'
“I was very pleased with the service I received from both the lettings and sales team throughout all my interactions ......”
27th Sep 2024
reviewed by 'Sam'
“I recently had the pleasure of working with Neil, Lou, Leah & Jodee at Belvoir! to sell my house, and I ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
15 Bath Road
Cheltenham
Gloucestershire
GL53 7HG
01242 221188

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £116,500 £361,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 3 9 1 15 0 6 1 0 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Prompt, lovely agents. Everything went smooth......”

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Nov 20,2024
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Leah
By: 'Leah Banks'
Nov 20,2024
0 people found
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Prompt, lovely agents. Everything went smoothly with my house purchase. And by the way the advert was SO GOOD!...
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“Belvoir have been absolutely amazing to deal ......”

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Oct 31,2024
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Jodee
By: 'Jules'
Oct 31,2024
0 people found
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Belvoir have been absolutely amazing to deal with. Jodee and Leah have gone above and beyond. Only estate and letting agency I would recommend. Thank you for all your support....
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By: Neil West
Nov 01, 2024
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Hi Jules , Thank you for your kind review , Regards Neil ...

“The only estate agents who didn't mess around...”

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Oct 30,2024
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Leah
By: 'Matt F'
Oct 30,2024
0 people found
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The only estate agents who didn't mess around! We tried 2 before Belvoir, who were slow and unresponsive. Belvoir were incredibly responsive and speedy, provided us advice and got the pictures taken and the listing up swiftly. They got our house sold in no time!...
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“Belvoir’s marketing advice was effective...”

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Oct 26,2024
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Ross
By: 'Duncan'
Oct 26,2024
0 people found
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Belvoir’s marketing advice was effective and secured a good buyer who they checked and qualified. They worked very hard during the conveyancing process to guide the sale and ensure a smooth transaction. I would have no hesitation in recommending this company for any property ...
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By: Neil West
Oct 27, 2024
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Thank you for your kind review Duncan . Much appreciated, Regards Neil ...

“A good service...”

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Oct 14,2024
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By: 'DIZ'
Oct 14,2024
0 people found
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I was very pleased with the service I received from both the lettings and sales team throughout all my interactions with the Belvoir staff. When I decided to sell my house it was done in an efficient way, the pricing was realistic and it sold ...
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By: Neil West
Oct 15, 2024
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Thank you Lucy for your review , much appreciated. It has been a pleasure working with you over the years . We all wish you well for the future , Regards Neil West ...

“House Sale...”

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Sep 27,2024
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neil
By: 'Sam'
Sep 27,2024
0 people found
this helpful
I recently had the pleasure of working with Neil, Lou, Leah & Jodee at Belvoir! to sell my house, and I couldn't be happier with the experience! From the very first meeting, they were professional, knowledgeable, and incredibly supportive. They provided a thorough market analysis, helping ...
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“First review i have ever left. This is becaus......”

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Apr 12,2024
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By: 'Colin George Horton'
Apr 12,2024
0 people found
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First review i have ever left. This is because they were great and did what they said they would do and keep me i the loop...
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“Belvoir are friendly and responsive...”

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Mar 27,2024
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Leah
By: 'Mo and Dave Mytton'
Mar 27,2024
1 people found
this helpful
We bought and sold through Belvoir and found them very responsive. We knew who we were dealing with and replies were prompt. They are a friendly team. Our initial contact with Leah at a property viewing persuaded us to use them to sell our property ...
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“I have now used Belvoir in Cheltenham as a le......”

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Feb 19,2024
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By: 'Alistair Walls'
Feb 19,2024
0 people found
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I have now used Belvoir in Cheltenham as a letting agent for the past 15 years and now having decided to sell me property they did this as well. All seamless as ever. They got me a good price and after 1 sale fell through were quick ...
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“Amazing customer service from start to finish......”

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Jan 17,2024
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Leah
By: 'Bee Pelloux'
Jan 17,2024
0 people found
this helpful
Amazing customer service from start to finish. Made the whole process a lot less stressful. Highly recommended....
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“Great service...”

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Sep 14,2023
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By: 'Peter'
Sep 14,2023
0 people found
this helpful
I have used Belvoir for over 20 years to manage a buy to let property, so there was only one company I considered when it came time to sell. I was not disappointed. The professionalism during the sales process was second to none. I would definitely ...
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By: Neil West
Sep 14, 2023
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Thank you so much for your great review Peter . Thank you for your support over the 20 years. It has been a pleasure doing business with you . Regards Neil ...

“Help with purchase-Great company and team...”

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Aug 22,2023
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Leah
By: 'Sarah'
Aug 22,2023
0 people found
this helpful
I have rented with Belvoir! for a little over two years, and then they helped me through the process of the purchase of my flat. As ever, Belvoir! have been the most helpful, proactive in all aspects, and professional estate agents, I have known. Sam, ...
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By: neil west
Aug 22, 2023
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Thank you for your kind comments Sarah . I wish you every happiness in your home . Regards Neil ...

“No offer of coffee, cakes or a free keyring. ......”

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Jun 16,2023
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Leah
By: 'David b'
Jun 16,2023
0 people found
this helpful
No offer of coffee, cakes or a free keyring. Just a very capable, comprehensive, professional service. Shame they don't have their own in house legal service. Trust their advice. We'll done Sam & Leah . Thanks david ....
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By: Neil West
Jun 16, 2023
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Thank you for your kind comments David. Much appreciated . We are very lucky to have Sam and Leah , Regards Neil ...

“Excellent and Professional Service...”

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Jun 12,2023
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Leah
By: 'Richard A Blandford'
Jun 12,2023
0 people found
this helpful
I've used Belvoir as a lettings agent for many years and always found them responsive, courteous, professional and efficient. I recently completed a house sale and despite very difficult circumstances with the buyer's solicitor (Lightfoots), Leah, Neil and Sam always kept me up to date ...
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By: Neil West
Jun 12, 2023
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Thank you for your kind review Richard . It has been a pleasure working with you over the years and thank you for your valued business . All the best for the future , regards Neil West ...

“Belvoir have managed my property for almost t......”

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Feb 14,2023
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Leah
By: 'Mary Francis'
Feb 14,2023
0 people found
this helpful
Belvoir have managed my property for almost ten years and I have never had a single issue with either individuals or their service. They have advised me over a number of issues with tact and realistic solutions. Ultimately Belvoir have handled the sale of the ...
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“Having bought, sold and asked Belvoir to mana......”

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Feb 07,2023
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By: 'Dale'
Feb 07,2023
0 people found
this helpful
Having bought, sold and asked Belvoir to manage property- The whole team were super professional, effective and would highly recommend their services!...
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“Belvoir in Cheltenham have been brilliant fro......”

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Oct 03,2022
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By: 'Helen Royle'
Oct 03,2022
0 people found
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Belvoir in Cheltenham have been brilliant from start to finish. Great communication and always very prompt and professional with responses to queries. Easily the best estate agents we’ve dealt with (and we’ve dealt with a few over the years!) Thank you very much...
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“Friendly and prompt...”

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Sep 05,2022
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Leah
By: 'Jack'
Sep 05,2022
0 people found
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Leah, Sammy and Neil have been really helpful both in terms of managing us as tenants, and with the purchase of the property from our landlord. They have been very friendly, consistently prompt and have managed the process efficiently throughout. I would recommend Belvoir to ...
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By: Neil West
Sep 05, 2022
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Thank you for your positive review Jack . It has been pleasure working with you and we hope you are very happy in new new home - regards Neil ...

“Belvoir! Cheltenham...”

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Apr 06,2022
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By: 'Rosemary'
Apr 06,2022
0 people found
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Belvoir! Cheltenham have been my letting agents for over twenty years and for all that time I have had excellent service. Everyone in the office, without exception, is always helpful and friendly and phone calls and e-mails are responded to quickly and efficiently. Recently, they ...
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“Great service and very helpful with making ar......”

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Mar 28,2022
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By: 'Steve'
Mar 28,2022
0 people found
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Great service and very helpful with making arrangements to move in to the property. All documents sent on time and were easy to complete which made the move simple...
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“Super friendly and speedy service...”

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Mar 02,2022
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Jodee
By: 'Shaun'
Mar 02,2022
0 people found
this helpful
Belvoir were excellent yet again. Super friendly and speedy service. They found tenants fast and managed the entire process, keeping us informed all the way through the process....
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“The entire process of buying a small investme......”

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Feb 16,2022
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Leah
By: 'Ferny'
Feb 16,2022
0 people found
this helpful
The entire process of buying a small investment property through Belvoir Cheltenham has been a good one! At initial viewing Leah was knowledgeable, friendly and helpful. A complete contrast to other local estate agents who were nowhere as good! Once our offer to purchase was ...
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“Stress Free Purchase...”

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Jan 12,2022
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Leah
By: 'Karen Coldrick'
Jan 12,2022
0 people found
this helpful
Excellent service from Belvoir from start to finish. We felt the team took the stress out of our purchase by being so efficient and communicating well at all stages of the purchase. Thank you especially to Leah and Sammie, who calmly explained everything to us ...
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By: Neil West
Jan 12, 2022
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Thank you very much for your kind comments Karen . ...

“Outstanding Service from Belvoir Cheltenham.......”

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Oct 20,2021
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Jane
By: 'Sean'
Oct 20,2021
0 people found
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Outstanding Service from Belvoir Cheltenham. I was a tenant of a property in Cheltenham managed by Belvoir for just over a year and was impressed with high level of service, friendly demeanour and overall honesty of their team. Having had bad experiences with letting agencies ...
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By: Neil West
Oct 21, 2021
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Thank you for your kind words Sean. Best wishes from the whole team for the future . Regards Neil ...

“Great service...”

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Oct 08,2021
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By: 'Katharine'
Oct 08,2021
0 people found
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Belvoir Cheltenham have been our letting agents for 15 years and always provided a friendly and professional service. Having decided to sell our property, we used their sales team and are delighted with the swift sale and great communication we received throughout the process. Would highly ...
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“A very good company, professional service, th......”

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Oct 07,2021
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Leah
By: 'Dariusz and iwona'
Oct 07,2021
0 people found
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A very good company, professional service, the sale of the house went smoothly and quickly. I sincerely recommend Belvoir services....
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“Belvoir Cheltenham have provided me with two ......”

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Sep 24,2021
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Jodee
By: 'Paul'
Sep 24,2021
0 people found
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Belvoir Cheltenham have provided me with two sets off tenants recently .Iinitially I dealt with Jodee and latterly with Jane .They and their colleagues have been a great help to me where other agencies have failed.I found they conducted the business quickly, efficiently and ...
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By: Neil West
Sep 24, 2021
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Thank you so much Paul for your kind comments and business Regards Neil West ...

“Outstanding Service from Start to Finish!I ......”

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Jun 22,2021
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Jane
By: 'Darren'
Jun 22,2021
0 people found
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Outstanding Service from Start to Finish! I could not have been happier with the service and support I received from Belvoir. Constantly professional and i was treated like i was their only customer with exemplary support and dedication to a seamless and stress free move. ...
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“Great buying experience with Belvoir. Profess......”

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May 18,2021
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Leah
By: 'Yu'
May 18,2021
0 people found
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Great buying experience with Belvoir. Professional, friendly and fast response from team/Leah. Always keep us updated with the progress. I would Highly recommend Belvoir if you want to buy property in Cheltenham area....
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“Great experience renting through Belvoir!...”

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Apr 19,2021
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Jane
By: 'Rowshonara'
Apr 19,2021
0 people found
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Great experience renting through Belvoir! They are helpful over the phone, carry out speedy referencing checks, and deal with maintenance requests quick and efficiently. This has made my experience moving flat as smooth as possible. Thank you!...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Belvoir, Cheltenham GL53 7HG



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