WhiteWoods
Southampton, SO18
1/5, 2 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

“Awful customer service, had no support during the tenancy regarding ......”

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Aug 21,2011
Minithumbdown
By: 'Anonymous'
Aug 21,2011
0 people found
this helpful
Awful customer service, had no support during the tenancy regarding problems that occurred. Cleaned flat thoroughly, but still received a delay and reduction of my deposit. All they seem to care about is how little work they do and how quickly they can get rid of you.

WOULD NOT RECOMMEND TO ANYONE!!
What agent could do to change your mind?
Replied to messages, Dealt with problems that occurred, customer service in general, professionalism.
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Opening Hours
Address

WhiteWoods
363 Bitterne RoadBitterne
Southampton
Hampshire
SO18 5RR
023 8043 6000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Awful customer service, had no support during the tenancy regarding ......”

Share on :
Aug 21,2011
Minithumbdown
By: 'Anonymous'
Aug 21,2011
0 people found
this helpful
Awful customer service, had no support during the tenancy regarding problems that occurred. Cleaned flat thoroughly, but still received a delay and reduction of my deposit. All they seem to care about is how little work they do and how quickly they can get rid ...
read full review
What agent could do to change your mind?
Replied to messages, Dealt with problems that occurred, customer service in general, professionalism.
Attached Filesnbsp;
Was this helpful? Yes

“OMG! So many desks and only one person at the ......”

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Jun 30,2010
Minithumbdown
By: 'Elli'
Jun 30,2010
0 people found
this helpful
OMG! So many desks and only one person at the branch! This place has become poor in the last few months. Would never use them again. I used to rent a place two years ago and the staff were amazing with my search and aftercare, ...
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By: Efoe
May 11, 2011
View all comments (1)
I totally agree with this comment! Wow how the service has changed! I used this agent in 2009 and the staff in Bitterne were lovely and ever so helpful. I went in again January 2011 hoping to use this agent again but was faced with a patronising manager who thought talking down to me was going to get her my property! ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by WhiteWoods, Southampton SO18 5RR



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