0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 20,2011
Aug 20,2011
1
people found
this helpful
this helpful
What a bunch of cowboys! At the start of my tenancy i filled in the inventory with a list of faults with the house some of them dangerous but nothing was ever done about them. When i moved out i cleaned the house from top to bottom had the garden cleared even had someone come and look it over to make sure i hadnt missed anything. Beware they will not do the check out when you are present!!! even when asked they say its not convenient Reason for this once you handed back keys you have no power to do anything or even go back to see if what they say is correct. They instructed cleaners and gardeners to go in and do jobs even before they had even told me what the faults were. The check out report had none of the ammended faults on that i listed at the start of the tenancy they had all vanished. copy everything because if you dont they will stitch you up. Take photos of everything even the light bulbs working as they will charge you for them not working at the end i replaced several when i moved in didnt tell them as i thought it was petty but at the end they charged £33 for replacing some. The only way they will pass the checkout is if you use their recomended cleaning companies at great expense to yourself even if you get your own cleaning company to do the work they will still find fault and charge you out of your deposit.Just because they are a big company dont trust them like i did they will rip you off. take lots of photos and copy everything after speaking to a local cleaning company who works for letting agents they told me they have to make one invoice for the agent and a higher priced one for the tenant!!!! Whos pocketing the difference. Nice little earner i think. Dont let them rip you off even if it goes to the tds they still judge in favour of the agent as they only look at the written evidence and the invoices they provide if you dont have any photo evidence say goodbye to your deposit!!!!!
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
20th Aug 2011
reviewed by 'ashley'
Opening Hours
Address
Arnolds Chartered Surveyors
34-36 Prince of Wales
Norwich
Norfolk
NR1 1LH
01603 216810
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Feb 05,2021
Feb 05,2021
1
people found
this helpful
this helpful
Absolutely useless full building survey and loads of stuff missed and they refuse to accept any responsibility at all!
You may as well not bother with the survey and save £1200 absolute cowboys!!!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2011
Aug 20,2011
1
people found
this helpful
this helpful
What a bunch of cowboys! At the start of my tenancy i filled in the inventory with a list of faults with the house some of them dangerous but nothing was ever done about them. When i moved out i cleaned the house from top ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 13,2011
Mar 13,2011
3
people found
this helpful
this helpful
I was extremely disappointed with the service Arnolds Chartered Surveyors provided. The service was adequate but slow during our tenancy, where we paid in full, on time, every time for four years. We took very good care of the property and at the end of ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
