86% lettings valuation accuracy
90% lettings fee satisfaction
Dec 16,2014
Dec 16,2014
0
people found
this helpful
this helpful
I have used Manning Stainton for approximately 6 years to manage some of my rental properties. I have always found them to be efficient and helpful and very quick in sorting out any problems for both the landlord and tenant.
Laura carried out the Check out Report on the above property. I had spoken with her prior to the tenant moving out expressing my concerns that the property was in a dirty condition and that it was very likely that I would have to retain some of the Bond to pay for cleaning and garden work.
I did in fact have to employ cleaners and a gardener to get the property back to the condition it was when the tenant moved in. Laura led me clearly through this process reminding me to keep receipts for wok done etc., she informed the tenant about he claim I was making against the Bond. The tenant did not agree so Laura advised me to send a statement to the TDS explaining my claim against the Bond. Laura submitted the claim on my behalf after advising me and requesting from me any historical evidence that indicated the tenants failure to adhere to their tenancy terms.
The TDS agreed in most part in my favour and I believe it was Laura's input that enabled this decision. She kept me up to date with events at all times both by email and telephone.
I do use other Agents for letting properties in areas that Manning Stainton don't cover so I have a direct comparison of Agents. I have recommended MS to other landlords as I feel they go the extra mile in looking after their customers and Laura epitomizes their standard.
Laura carried out the Check out Report on the above property. I had spoken with her prior to the tenant moving out expressing my concerns that the property was in a dirty condition and that it was very likely that I would have to retain some of the Bond to pay for cleaning and garden work.
I did in fact have to employ cleaners and a gardener to get the property back to the condition it was when the tenant moved in. Laura led me clearly through this process reminding me to keep receipts for wok done etc., she informed the tenant about he claim I was making against the Bond. The tenant did not agree so Laura advised me to send a statement to the TDS explaining my claim against the Bond. Laura submitted the claim on my behalf after advising me and requesting from me any historical evidence that indicated the tenants failure to adhere to their tenancy terms.
The TDS agreed in most part in my favour and I believe it was Laura's input that enabled this decision. She kept me up to date with events at all times both by email and telephone.
I do use other Agents for letting properties in areas that Manning Stainton don't cover so I have a direct comparison of Agents. I have recommended MS to other landlords as I feel they go the extra mile in looking after their customers and Laura epitomizes their standard.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
18th Nov 2024
reviewed by 'khloe'
28th Jun 2024
reviewed by 'Jo Be'
22nd Jun 2024
reviewed by 'Kirsty'
16th Jun 2023
reviewed by 'Jack'
16th Jun 2023
reviewed by 'Katie W'
Opening Hours
Address
Manning Stainton
9 Allerton Avenue
Moortown,Leeds
West Yorkshire
LS17 6RE
0113 236 9888
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 86% | 90% | £350 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 498 | 8 | 565 | 27 | 7 | 0 | 6 | 0 | 31 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 18,2024
Nov 18,2024
0
people found
this helpful
this helpful
Manning Stainton wasted our time on three separate occasions when viewing a property with them.
We arranged to view this property on a Saturday initially and made the hour long bus journey to it. When we arrived at the property, the letting agent was unable ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 28,2024
Jun 28,2024
0
people found
this helpful
this helpful
Since John has taken over management of my properties, nothing is too much trouble, and any issues are quickly in hand. He has a contractor for anything & everything. Great practical property/construction knowledge. No matter what the challenge, a fix is soon found. I've never ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 22,2024
Jun 22,2024
1
people found
this helpful
this helpful
Poor, lies, rudeness & a whole lot more.
Disgusting zero service estate agent.
Don’t help unless ‘fully managed tenancy’
Have no clue about the real world, late for appointments, lie about key collections, don’t ask landlord permission to do a viewing,
A few but ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 11,2024
Mar 11,2024
1
people found
this helpful
this helpful
The most awful, should crushing, mentally nauseating experience ever. She lied and gaslit me and my husband into thinking we didn't request for something we actually tree requested. She shouted at me on the phone because I asked her to fix something with a legal ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 16,2023
Jun 16,2023
0
people found
this helpful
this helpful
The Manning Stainton team has been incredibly helpful during my time at the property. I have rented from them for the past 12 months and they have always been very quick to respond to my queries. In particular, Taleb Almohammad has provided an exceptional service to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 16,2023
Jun 16,2023
0
people found
this helpful
this helpful
Taleb has been wonderful - definitely one of the best people we have worked with at Manning. He provides timely updates to ensure we are on the same page with our tenant and communicates in a friendly yet concise manner. He is an excellent Property ...
read full review
read full review
Was this helpful?
Yes
Yes
May 26,2023
May 26,2023
0
people found
this helpful
this helpful
Manning Stainton is a highly professional and supportive letting agency. I am really happy with their prompt and honest services, and I highly recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
May 22,2023
May 22,2023
0
people found
this helpful
this helpful
Great support from Taleb our new property manager. Always gets back to me with updates and keeps in regular contact. Thanks Taleb!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2023
Apr 27,2023
0
people found
this helpful
this helpful
Catherine was amazing. So quick and lovely. Moved from London back to Yorkshire with ease. A real pleasure. Thankyou again....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18,2023
Apr 18,2023
0
people found
this helpful
this helpful
We have recently moved into a new apartment in Moortown. Harvey, has been supporting us getting into the apartment and resolving some minor issues in the place. Harvey has been very helpful, responding really quickly and keeping us informed throughout the process. We have really ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18,2023
Apr 18,2023
1
people found
this helpful
this helpful
Taleb Almohammad recently became my Property Manager and has already inspected both of my properties to familiarise himself with them meaning he can discuss issues with me and offer sound advice.
He is very professional, courteous and a good listener quickly grasping the points I ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 13,2023
Apr 13,2023
0
people found
this helpful
this helpful
Catherine Downs has been super friendly and easy to approach! I’ve lived in quite a few rental properties in Leeds since 2015 and Catherine has been the most professional estate agent i’ve dealt with in all that time - always replies to emails quickly ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 07,2023
Apr 07,2023
0
people found
this helpful
this helpful
I was very happy with the way that Catherine took charge of rental property whilst I was looking for a new place to rent.
Communication was thorough, professional and patient....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 05,2023
Apr 05,2023
0
people found
this helpful
this helpful
Catherine Downs was friendly, informative and always replied to emails in a timely fashion. It’s a lovely branch and I was very pleased with the service we received....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 30,2023
Mar 30,2023
0
people found
this helpful
this helpful
We moved into our new property this week, and since then Adam Kemp has been amazing, sorting out any issues and making sure we are settling well.
Much appreciated and would highly recommend him....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 29,2023
Mar 29,2023
0
people found
this helpful
this helpful
Thank you so much for your swift and prompt response in contacting an engineer to repair the faulty boiler. It was very much appreciated....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 23,2023
Mar 23,2023
0
people found
this helpful
this helpful
Catherine is a delight to deal with and answered any questions we had. Myself and my partner are moving to Leeds from Wolverhampton and having never rented through an estate agents before were unsure of many things. Any questions we had were answered swiftly via ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 14,2023
Mar 14,2023
0
people found
this helpful
this helpful
Thanks to Catherine for keeping us up to date throughout our moving process - we were working on tight timescales and she did what she could to keep us informed! Also, a big shout out to Jan who carried out our viewing, her enthusiasm and ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 13,2023
Mar 13,2023
0
people found
this helpful
this helpful
This was my first time letting from an agent so I was slightly anxious about the whole process. However, right from the beginning Esmee has been really patient, professional, helpful, efficient and friendly. Making the whole process seamless and stress free! Thanks for your help ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 10,2023
Mar 10,2023
0
people found
this helpful
this helpful
Had a lovely experience with lettings agent esmee, she was always polite and kept me updated throughout. Just wanted to say thank you and wod highly recc and use again in future....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 09,2023
Mar 09,2023
0
people found
this helpful
this helpful
Thank you to Catherine for helping me secure a beautiful rental property - the process was super quick, stress free and she kept me updated all the way through! Looking forward to moving in. I would HIGHLY recommend Manning Stainton Moortown Lettings to both tenants ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 07,2023
Mar 07,2023
0
people found
this helpful
this helpful
This is my fourth “round “with Manning Stainton but the first time working with Catherine. Although every time the agents were efficient, fast and very capable, this time Catherine Downs has exceeded herself by offering efficient, professional, supportive service. First people to view the property ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 07,2023
Mar 07,2023
0
people found
this helpful
this helpful
Adam has been our account manager and has gone out of his way to make our move easy. Any issue or question we've had has been quickly resolved. We've never experienced such amazing service and are beyond impressed....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 06,2023
Mar 06,2023
0
people found
this helpful
this helpful
We are very pleased with the management of our properties by Megan Parker at Manning's Lettings Office Moortown. Her communication and management skills are very good and she has always dealt with our property needs promptly and efficiently. She has always been pleasant to deal ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 28,2023
Feb 28,2023
0
people found
this helpful
this helpful
Great service and support with renting for the first time. All my questions were answered promptly and the team were very helpful....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 06, 2023
View all comments
(1)
5 * review to Suzanne the local valuer from Moortown Manning & Stainton Leeds for the exceptional high standards, care and taking the time to listen to our endless questions! Her advise was clear, comprehensive and the photograph of our rented properties is wonderful.
Thank you
R, J & O ...
Jan 20,2023
Jan 20,2023
0
people found
this helpful
this helpful
Molly has been incredibly proactive since taking over as my property manager, she has resolved a lot of the baby issues this brand new build suffered from despite the major issues I faced as a result of negligence from John Shreader....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 18,2023
Jan 18,2023
0
people found
this helpful
this helpful
John made the decision as branch manager to leave me in a brand new house in the freezing cold without hot water, heating, running water at all, unable to wash up, have a shower or bath, unable to even flush the toilet. John made this ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 18,2023
Jan 18,2023
0
people found
this helpful
this helpful
Adam Kemp looks after a couple of our rental properties and always gives outstanding service - he is always on the ball when I contact him and really quick at coming back to me when any maintenance is required on the properties. Thanks Adam you’...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 15,2023
Jan 15,2023
0
people found
this helpful
this helpful
Super Support!
Viewed the property before Christmas, and Catherine kept me updated with the progress of my application, and what I needed to do.
She replied quickly to emails and came in on a Saturday so I could pick up my keys!
Thank you, Catherine!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 04,2023
Jan 04,2023
0
people found
this helpful
this helpful
Gurpreet is always happy to help. She offers practical and professional advice when there are issues and is quick to execute our instructions. She makes letting hassle free....
read full review
read full review
Was this helpful?
Yes
Yes
Lesley
(395)
Joanne
(178)
Ann
(175)
Shelley
(165)
John
(120)
Kay
(114)
Reena
(107)
Claire
(78)
Hannah
(57)
Debbie
(56)
Claire
(53)
Dale
(50)
Anna
(40)
Helen
(38)
Jan
(28)
Amardeep
(25)
Suzanne
(25)
Catherine
(19)
Carol
(14)
Gurpreet
(14)
Adam
(13)
Louis
(10)
Nicola
(10)
Taleb
(8)
Melissa
(8)
Gabrielle
(6)
Lillie
(5)
Shameela
(4)
Megan
(1)
Luke
(0)
Olivia
(0)
Dan
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:18 PM 22/03/2022 by allAgents
Best Letting Agent in LS17 
Best Letting Agent in Leeds 
Best Letting Agent in Leeds 
