“Appointment cancelled second time in a row to......”
1 Star Review
Nov 01,2023
By:
'Damian'
Nov 01,2023
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: TQ1
Sales (Prospective customer)
Postcode: TQ1
1
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Appointment cancelled second time in a row to view property. I am cash buyer. Think before using this agent could cost you the sale of your property...
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1
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“Thank you, Hiva Road...”
5 Star Review
Mar 29,2023
By:
'Elle'
Mar 29,2023
Services: Sales (as a Buyer)
Sold price: £190000
Would you recommend?: No
Postcode: RQ2
Sales (as a Buyer)
Sold price: £190000
Postcode: RQ2
0
people found
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Hiva at connells has been incredible throughout the whole experience, understanding our situation and keeping open communication throughout the process. She has gone out her way to make sure we view our new forever home and keep this a fun and exciting change, and is ...
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“PROBABLY THE WORST ESTATE AND LETTINGS AGENT EVER...”
1 Star Review
Mar 22,2022
By:
'STEPHEN PRIOR'
Mar 22,2022
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: TQ2
Sales (as a Vendor)
Postcode: TQ2
1
people found
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Probably the worst estate agents ever ever ever oin my life so far as a property investor i have bought and sold over 50 properties but never ever have i come across such a shambles of a company,took over 1 year to complete a no chain ...
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1
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“High recommended Connells Torquay...”
5 Star Review
Nov 09,2021
By:
'Mario'
Nov 09,2021
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: TQ2
Sales (as a Buyer)
Postcode: TQ2
1
people found
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Before the pandemic we are looking for a mortgage advisor, as a first time buyer it is not easy without knowledge of the process to buy a house in England because we are from Spain. We went to the bank and another mortgage advisory agency ...
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1
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“Everything has gone wrong from start to finis......”
1 Star Review
Nov 02,2021
By:
'Peter'
Nov 02,2021
Services: Sales (as a Vendor)
Sold price: £102500
Would you recommend?: No
Postcode: TQ2
Sales (as a Vendor)
Sold price: £102500
Postcode: TQ2
2
people found
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Everything has gone wrong from start to finish with Connells.
We had Tyler come to our house to value it so we could sell it.
However he didn't value it instead he told us it would be better to auction and that we would NOT ...
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2
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“Thank you for the Excellent services you prov......”
5 Star Review
Oct 22,2021
By:
'David'
Oct 22,2021
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: TQ1
Sales (as a Vendor)
Postcode: TQ1
0
people found
this helpful
Thank you for the Excellent services you provide , well pleased . The staff i have met ie. Tyler , Jodie . Hiba , are a credit to your business each with their own style Tyler is very proficient . Jodie is as well and makes me laugh . Hiba has extremely ...
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“Connells TORQUAY - UNPROFESSIONAL...”
1 Star Review
May 22,2021
By:
'Hooper'
May 22,2021
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: No
Postcode: TQ1
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: TQ1
0
people found
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Connells TORQUAY......Have contacted them twice about 2 different properties and twice was promised a call back to arrange viewing. Both times we had to chase them up and would get fobbed off with the promise of a call back.
Neither time did we ever get ...
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“Poor customer service...”
1 Star Review
May 22,2020
By:
'Chris'
May 22,2020
Services: Admin
Would you recommend?: No
Postcode: TQ2
Admin
Postcode: TQ2
3
people found
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After contacting the staff to book a viewing for a property I was told that we would not be able to view a property because our DIP had just expired and we would need to speak to their morgage advisor before they would let us ...
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3
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5 Star Review
Mar 16,2020
By:
'Laura'
Mar 16,2020
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Sales (as a Buyer)
Postcode:
0
people found
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I would like to say thank you to the Torquay team, for their professionalism and helpfulness, in particular, Kerys, Scott, Ben & Laura ( but every person on the office had a smile ).
They engage their customers as soon as you come through the door. They return ...
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“Had been trying to find a property to rent fo......”
5 Star Review
Nov 30,2019
By:
'diane'
Nov 30,2019
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: TQ1
Lettings (as a Tenant)
Rent PCM: £700
Postcode: TQ1
0
people found
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Had been trying to find a property to rent for family for 9 months with no luck. Found most agencies never bothered to call back and not very helpful until we found one with Connells which wasn't suitable but Harry who dealt with us kept looking ...
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“We recently purchased a property marketed by ......”
5 Star Review
Oct 09,2019
By:
'David'
Oct 09,2019
Services: Sales (as a Buyer)
Sold price: £238000
Would you recommend?: Yes
Postcode: TQ2
Sales (as a Buyer)
Sold price: £238000
Postcode: TQ2
0
people found
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We recently purchased a property marketed by Connells Torquay and have only praise for the professional and friendly way the dealt with us. In particular, Ben and Laura deserve a mention.
The did their best throughout to ensure we had access when required and any ...
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“Amazing experience and so supportive all the way through our sale...”
5 Star Review
Apr 26,2019
By:
'Andy'
Apr 26,2019
Services: Sales (as a Vendor)
Sold price: £225000
Would you recommend?: Yes
Postcode: TQ1
Sales (as a Vendor)
Sold price: £225000
Postcode: TQ1
0
people found
this helpful
Amazing experience throughout and all the staff were great so helpful and kept us informed of the progress including chasing solicitor and buyer and really cared about our sale.so quick to find a suitable buyer and managed our expectations...
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Comment on agent fees
Agents fees were competitive
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5 Star Review
May 30,2018
By:
'Pam'
May 30,2018
Services: Sales (as a Vendor)
Sold price: £220
Would you recommend?: Yes
Postcode: TQ2
Sales (as a Vendor)
Sold price: £220
Postcode: TQ2
0
people found
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I would like to thank Ben Greg and Ryan for the professional way they handled my sale and thoughtful service throughout. Nothing was to much trouble. Thank you....
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“Ben helped me find a tenant , helped with the paperwork ......”
4 Star Review
Oct 25,2017
By:
'D.K'
Oct 25,2017
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: TQ1
Lettings (as a Landlord)
Rent PCM: £550
Postcode: TQ1
0
people found
this helpful
Ben helped me find a tenant , helped with the paperwork and was easy and friendly to talk to . Ben Pegg was very helpful too . Everything went smooth. I was expecting for problems, but they put me as ease. Thank you .Bens !!!...
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Comment on agent fees
AS EXPECTED
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“Dear Ben & First class teamWe are on the verge of ......”
5 Star Review
Jun 16,2017
By:
'PGS'
Jun 16,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: TQ1
Sales (as a Vendor)
Postcode: TQ1
1
people found
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Dear Ben & First class team
We are on the verge of internet take- overs for all areas of business. Sounds good, but, when things are not quite what they seem, when being misled by third parties stalls everything, when you need a professional team of ...
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Comment on agent fees
Good
1
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“What a useless shower this bunch of fools turned out ......”
1 Star Review
Mar 08,2017
By:
'Steve'
Mar 08,2017
Services: Sales (as a Vendor)
Sold price: £155000
Would you recommend?: No
Postcode: TQ1
Sales (as a Vendor)
Sold price: £155000
Postcode: TQ1
8
people found
this helpful
What a useless shower this bunch of fools turned out to be !!
15 weeks (from accepting offer) to sell a vacant house, with no chain. Had to be constantly pushed and chased for progress, communication was severely lacking in frequency, content, accuracy and truthfulness.
Example conversation ...
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Comment on agent fees
I begrudge them every penny of the exorbitant fee for their poor service.
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“Terrible service would not use again or recommend under any ......”
1 Star Review
Feb 02,2016
By:
'Jade'
Feb 02,2016
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: TQ2
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: TQ2
2
people found
this helpful
Terrible service would not use again or recommend under any circumstances . Complete sales agents do not care once they have your money, they will not return calls, emails and refuse to except any responsibility once you are in a contract ! AVOID...
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What agent could do to change your mind?
BAD
Attached Filesnbsp;
Comment on agent fees
BAD
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“Disgusting service. I was a new tenant connells the estate ......”
1 Star Review
Dec 10,2014
By:
'Chris'
Dec 10,2014
Services: Lettings (as a Tenant)
Rent PCM: £405
Would you recommend?: No
Postcode: TQ3
Lettings (as a Tenant)
Rent PCM: £405
Postcode: TQ3
2
people found
this helpful
Disgusting service. I was a new tenant connells the estate agents. They took 380 pound fee for reference s! Which they never did!! Flat I rented had no gas no electric and was flooded! Connells said not our problem contact the landlord. 3 weeks later landlord excepted ...
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“Absolutely unbelievable. I signed up with them in April 2013 where ......”
1 Star Review
Aug 22,2014
By:
'Annoyed'
Aug 22,2014
Services: Sales (Prospective customer)
Sold price: £80000
Would you recommend?: No
Postcode: TQ2
Sales (Prospective customer)
Sold price: £80000
Postcode: TQ2
4
people found
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Absolutely unbelievable. I signed up with them in April 2013 where I was promised that they could sell my flat fast to release equity to purchase a new build in time.They set a fee of £3000 +Vat to sell, having already paid out £118.80 listing fee for ...
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What agent could do to change your mind?
They could have been polite and understanding, maybe even offered to negotiate on the extortionate 4.5% fee
Attached Filesnbsp;
Comment on agent fees
More expensive than other agents in the area.
4
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“Absolutely horrific, apparently the service stops when the offer has ......”
1 Star Review
Apr 29,2014
By:
'Chrisbaxtercoyle'
Apr 29,2014
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
9
people found
this helpful
Absolutely horrific, apparently the service stops when the offer has been made on your house, we sold our house in torquay through Connells torquay branch hoping for a good, quick, clean sale especially the the large fee they were charging, unfortunately none of which were ...
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