94% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Dec 10,2014
Dec 10,2014
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Unfortunately I have been less than impressed by lawler & co. They were the agents for the house we bought. The level of service has been poor. To start with this feedback request; I was addressed as Colin- this is not my name! I was also asked if the move went smoothly and if we were settling in to our new home. Unfortunately, largely due to lawler & co we are still waiting to move. We will finally move 12 days before Christmas.
In relation to the moving process, sadly that what not any better. Leigh lawler was very pushy from the outset, telling us he wanted to see financial commitment immediately and he wanted a quick sale. We did this at the end of July/beginning of August and we are still waiting. We have received very little in the way of updates from lawler & co. The updates (mostly incorrect) were provided after we contacted them. Sometimes this went as far as providing tHe wrong information; we found out from the vendor there was more people in the forwarding chain than the agent had disclosed. Also they attempted to blag us, for want of a better word, into using them for mortgage advice claiming it was something different and it was something we needed to do to speed up the process. That was despite the fact that we already had a mortgage in principal.
The entire experience has been pretty painful. We have now been living in a three bedroom house with family including our 3 year old twins for 2 months because of these delays. This is because lawler & co could not meet the date we completed on our previous house. That also meant that we had to put all our things into storage at a considerable cost. Essentially we have had to move house twice.
On a positive note we had dealings with Adele from the company for the house we bought and some others we viewed. She was always professional and easy to speak to. She could answer questions about the properties and information about the area.
Perhaps lawler & co are better if you're selling a property with them. Their previous feedback would suggest this. We have always used Reeds Rains and found them to be great. I was surprised to hear Leigh had worked for that company as he did not appear to have the same work ethic.
Unfortunately you can't choose the agent you buy a house from. However, when it comes to selling a house, due to this experience, I would not be using Lawler & Co.
In relation to the moving process, sadly that what not any better. Leigh lawler was very pushy from the outset, telling us he wanted to see financial commitment immediately and he wanted a quick sale. We did this at the end of July/beginning of August and we are still waiting. We have received very little in the way of updates from lawler & co. The updates (mostly incorrect) were provided after we contacted them. Sometimes this went as far as providing tHe wrong information; we found out from the vendor there was more people in the forwarding chain than the agent had disclosed. Also they attempted to blag us, for want of a better word, into using them for mortgage advice claiming it was something different and it was something we needed to do to speed up the process. That was despite the fact that we already had a mortgage in principal.
The entire experience has been pretty painful. We have now been living in a three bedroom house with family including our 3 year old twins for 2 months because of these delays. This is because lawler & co could not meet the date we completed on our previous house. That also meant that we had to put all our things into storage at a considerable cost. Essentially we have had to move house twice.
On a positive note we had dealings with Adele from the company for the house we bought and some others we viewed. She was always professional and easy to speak to. She could answer questions about the properties and information about the area.
Perhaps lawler & co are better if you're selling a property with them. Their previous feedback would suggest this. We have always used Reeds Rains and found them to be great. I was surprised to hear Leigh had worked for that company as he did not appear to have the same work ethic.
Unfortunately you can't choose the agent you buy a house from. However, when it comes to selling a house, due to this experience, I would not be using Lawler & Co.
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14th Jun 2022
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22nd Jul 2021
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28th Jun 2021
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 100% | £23,000 | £680,000 |
| Lettings | 100% | 99% | £650 | £895 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8 | 0 | 6 | 0 | 112 | 1 | 66 | 3 | 4 | 1 |
Areas covered
- SK6
- SK22
- SK14
- Marple
- Stockport
Services offered
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- Lettings
- Block Management
- Surveys
- Conveyancing
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Jun 14,2022
Jun 14,2022
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Lawlers Marple branch provide an extremely professional but also friendly service. When buying our house, we got to know the staff there very well and they were always helpful and had time for us, no matter how small the query. Having built up such a ...
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Nov 24,2021
Nov 24,2021
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Amazing! After being recommended Lawler & Co from a friend, I've found them to be nothing but great.
I sold my house through the Marple branch and from the beginning Adam and Melanie were brilliant! Both of them were very friendly, knowledgeable, professional and helpful.
They ...
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Oct 08,2021
Oct 08,2021
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Can 100% recommend these agents to sell your house! Professional, knowledgeable, friendly and with fantastic communication throughout. Flawless. All handled expertly by the lovely Melanie Owen - thank you :)...
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Aug 17,2021
Aug 17,2021
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Always a friendly and helpful service from all the staff at Marple, can't thank you enough for making the sale a smooth transaction...
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Jul 22,2021
Jul 22,2021
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During our search for a new home we viewed about 40 houses and in doing so dealt with many of the local estate agents in the greater Stockport area some of whom left a lot to be desired re service. However I found the staff at ...
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Jun 28,2021
Jun 28,2021
0
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Great service from start to finish!
Would highly recommend to anyone thinking of buying or selling in Marple.. He do very great job....
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Jun 15,2021
Jun 15,2021
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I received a seamless service from the Marple office, the girls kept me informed every step of the way so couldn't fault their attention to detail. Wouldn't hesitate to use Lawler & Co again....
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Apr 11,2021
Apr 11,2021
0
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I tried to sell my house with Lawlers, it started off really well, but the sale dragged on for months & when my buyer pulled out of buying my house they didn't inform me or didn't even know anything about it. The service started off well, ...
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Feb 05,2021
Feb 05,2021
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I received an efficient and professional service from Lawler & Co (Marple), who were involved in both the sale of my previous property and purchase of my new property. They are a well organised, helpful and friendly team, who I wouldn't hesitate to recommend in the ...
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Jan 22,2021
Jan 22,2021
0
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All the ladies at this site were super helpful and given the property went on for some time (not their fault) I dealt with a number of them.
Great communication and also good at having me stressing many a time and mithering for an update. ...
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Aug 29,2020
Aug 29,2020
0
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Exceptional and faultless service from start to finish.
I cannot recommend the staff at Marple Lawler & Co enough, especially Rachel, who has been an absolute star throughout and made the sale of my property a smooth and enjoyable experience - It's no exaggeration to say ...
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Aug 28,2020
Aug 28,2020
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Dealt with Lawler and Co on purchase of my new promptly. They were always very efficient and Rachel in particular who oversaw things was excellent and always kept me fully informed....
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Aug 28,2020
Aug 28,2020
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Dealt with Lawler and Co on purchase of my new promptly. They were always very efficient and Rachel in particular who oversaw things was excellent and always kept me fully informed....
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Aug 27,2020
Aug 27,2020
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Great service from staff. Kept informed and updated of viewings and outcome of same. Would definitely use again. Sale went ahead smoothly....
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Aug 27,2020
Aug 27,2020
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Fantastic service. Liz was very professional and friendly and kept us very well informed throughout. We would definitely recommend this estate agency....
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Aug 07,2020
Aug 07,2020
0
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From a buyers perspective we've had a really positive experience with Lawlers. They've kept us up to date throughout, have helped keep the process moving and have always been happy to help with any questions or queries we have had. Often going over and above. ...
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Aug 04,2020
Aug 04,2020
0
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Wow! Fabulous, fabulous, fabulous!! So quick and proactive- We sold our property within a month with Lawlers (after being listed with another local agent in Marple- the one with the purple board, for some 3 months). In that time we had hardly any viewings, had to ...
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Jul 19,2020
Jul 19,2020
0
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Friendly ,professional and approachable staff. Phone calls and emails promptly answered. Obtained a good result despite working during the "lockdown" when personal contact was forbidden. We would be happy to use them again....
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Jul 02,2020
Jul 02,2020
0
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Very helpful all the way. Kept me well informed .
Excellent service throughout, and even a few laughs to see us through the Coronavirus issues....
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Feb 27,2020
Feb 27,2020
0
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We had a great experience with Lawlers, everyone we spoke to in the office was really friendly and helpful. Liz who was specifically dealing with our purchase was a pleasure to deal with, responsive on email and phone, and quick to sort out any queries. ...
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Feb 26,2020
Feb 26,2020
0
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Amazing service as always. Used lawlers In the past to sell my house and now bought through them. Bother times everything has gone smoothly and everyone has been really helpful...
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Feb 12,2020
Feb 12,2020
0
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My husband and I have recently switched agents after having what can only be described as a truly woeful experience with another local agent.
Both Molly and Rachel are so warm and personable, genuine and very honest in their advice. I also haven't come across ...
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Jan 23,2020
Jan 23,2020
0
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Lawler & Co were fantastic throughout the whole process of selling our house! Honest, helpful, proactive, always chasing solicitors etc. to keep things moving. Provided us with great advice and we felt really supported! Would highly reccomend them, especially after previous experiences with other estate agents......
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Jan 11,2020
Jan 11,2020
0
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A Great service from Liz in particular at the Marple branch in sale and purchase of new property. Thank you....
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Jan 10,2020
Jan 10,2020
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I can’t thank the Lawler team at Marple enough . Liz went over and above not just to sell my house but to help me move onto my next property.
I wouldn't hesitate to use them again and would recommend them to anyone looking for ...
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Jan 08,2020
Jan 08,2020
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Lawler’s were really supportive throughout the whole purchase process. Would happily recommend them to anyone buying or selling a property...
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Dec 11,2019
Dec 11,2019
0
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Rachel worked tirelessly to ensure that our sale got to the point of exchange despite numerous complications and the apparent procrastinating of the buyer along with the extremely poor communication of his solicitor.
She and her colleague Liz kept us fully informed throughout the transaction ...
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Nov 04,2019
Nov 04,2019
0
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For excited first time buyers (and after an unsuccessful/stressful experience from another local estate agents!) Liz and her team at Lawler & Co helped us during our house hunt and made it very easy and enjoyable.
Liz was always on hand to help with all ...
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Oct 28,2019
Oct 28,2019
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Great professional service would definitely recommend. Communication was great and tried to push the sale through as fast as possible....
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Oct 22,2019
Oct 22,2019
0
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I recently purchased my first home and I dealt with Rachel who was fantastic. From negotiation, to keeping me informed, to chasing up solicitors and more I couldn't be more impressed. Thanks again Rachel! I would highly recommend Lawler and Co....
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Best Estate Agent in SK6 
Best Estate Agent in SK6 
We take all your comments on board and thank you for your feedback as it is very important to us to ensure vendors and buyers alike are completely satisfied with the service we deliver.
Admittedly the sales process has been somewhat problematic as initially, as you were aware our vendor had not found a property which caused a delay, and when they did they were embroiled in a chain that included two further properties. Due to this the sales process was delayed with the usual hurdles throughout the chain and we had to rely on updates from other parties within that chain. Delays due to this were beyond our control.
Once again we regret that you have been dissatisfied with Lawler & Co and apologise for this.
We wish you every happiness for the future.