Redhill, RH1
4.6/5, 468 reviews
94% recommended
100% sales valuation accuracy
94% sales fee satisfaction
82% lettings valuation accuracy
79% lettings fee satisfaction
Choices Estate & Letting Agents

“I have been using Choices to let more than one ......”

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Dec 05,2014
Minithumbup
By: 'Fred'
Dec 05,2014
1 people found
this helpful
I have been using Choices to let more than one property over the past four years. I have generally been happy with the service they provide through the various people I have contacted. The time I noticed a significant improvement in the level of service was when Jane contacted me for the first time. Jane is very polite and sounds like someone who works for a high end property management agency in Knightsbridge. Jane always does what she commits to doing and keeps me informed which is all a landlord can ask for.
Comment on agent fees
Always looking for a better fee but its ok
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Latest Reviews

View all Reviews 468
21st Feb 2024
reviewed by 'Abigail'
“I would like to thank Nicole at Redhill Sales progression with the sale of the flat she kept us in ......”
13th Feb 2019
reviewed by 'Joanne'
“I have been a Choice's tenant for a long time and I have never had the experience of a Portfolio ......”
30th Jan 2019
reviewed by 'V.'
“Just a few words which I hope anyone thinking of being a Landlord or is a prospective one.I travel ......”
14th Jan 2019
reviewed by 'OAP'
“Excellent service by Phoebe Gardner at Brighton Road. She quickly furnished a continuation of the letting Agreement and pointed out ......”
14th Jan 2019
reviewed by 'Mr'
“After having had little to no progress in resolving a routine maintenance issue with another staff member (who, for the ......”
3rd Dec 2018
reviewed by 'Alan'
“I thought selling my mother's house would be very straightforward……but we had a few problems and needed the services ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
99 Brighton Road
Redhill
Surrey
RH1 6PS
01737 783550

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 94% £90,000 £591,000
Lettings 82% 79% £415 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
125 7 256 16 18 2 21 0 19 4
Areas covered
  • RH1
  • RH2
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
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Redhill, RH1

“I would like to thank Nicole at Redhill Sales......”

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Feb 21,2024
Minithumbdown
Staff profile picture
Nicola
By: 'Abigail'
Feb 21,2024
0 people found
this helpful
I would like to thank Nicole at Redhill Sales progression with the sale of the flat she kept us in the loop all the time unlike our solicitor she was brilliant. My god daughter has been traumatised through the sale so if it was not ...
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“Excellent Service...”

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Feb 13,2019
Minithumbup
By: 'Joanne'
Feb 13,2019
0 people found
this helpful
I have been a Choice's tenant for a long time and I have never had the experience of a Portfolio Manager as quick, effective and caring as Taryn Scrase. Thank you for all your help lately!...
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“A Landlords point of view.......”

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Jan 30,2019
Minithumbup
By: 'V.'
Jan 30,2019
0 people found
this helpful
Just a few words which I hope anyone thinking of being a Landlord or is a prospective one. I travel a lot, often out of country and its vital that I have someone I know just 'gets it' and has things in hand, communicates regularly ...
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Comment on agent fees
Reasonable, transparent.
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“Renewal of my tenancy agreement...”

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Jan 14,2019
Minithumbup
By: 'OAP'
Jan 14,2019
0 people found
this helpful
Excellent service by Phoebe Gardner at Brighton Road. She quickly furnished a continuation of the letting Agreement and pointed out a slight error I had made which I then corrected on the forms. She makes it all simple and clear and it is a pleasure ...
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“Helpful and professional...”

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Jan 14,2019
Minithumbup
By: 'Mr'
Jan 14,2019
1 people found
this helpful
After having had little to no progress in resolving a routine maintenance issue with another staff member (who, for the record, I do not wish to name and shame), Ms Gardner stepped in and helped me resolve my issue. She was very professional and quick ...
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Comment on agent fees
Good
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“Sale of my mother's house in Redhill...”

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Dec 03,2018
Minithumbup
By: 'Alan'
Dec 03,2018
4 people found
this helpful
I thought selling my mother's house would be very straightforward……but we had a few problems and needed the services of several professional tradesmen. Oganising this from where I live (200 miles away) would have been a nightmare, but Choices did all the running here, going ...
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Comment on agent fees
Good value for money
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“Happy Vendor...”

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Dec 03,2018
Minithumbup
By: 'Amy'
Dec 03,2018
0 people found
this helpful
My partner and I recently sold his flat through choices, and Will was our main point of contact and go to agent. This email is just to say how impressed we were with how Will handled the selling of the flat. There were a lot ...
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Comment on agent fees
Good
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“Thanks to Choices and in particular to William Miller...”

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Nov 27,2018
Minithumbup
By: 'Aruna'
Nov 27,2018
0 people found
this helpful
Excellent service very good communication and timely reply to any query I raised. His approach is professional yet relaxed to help ease your way through home buying process....
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Comment on agent fees
Reasonable fees
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“Worse than useless....”

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Sep 24,2018
Minithumbdown
By: 'SickOfChoicesRobbingMyMoney'
Sep 24,2018
7 people found
this helpful
My partner and I have been on the hook with these "People" for a while now, every week they add more and more money to an outstanding balance and expect us to pay. Today we have demanded the entirety of our ever expanding deposit back. ...
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Comment on agent fees
Disgustingly outrageous.
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“Property Let...”

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Aug 08,2018
Minithumbup
By: 'Barry'
Aug 08,2018
5 people found
this helpful
I would like to thank Ashleigh Haenow for all her help regards new letting for my property and particularly for her quick professional response to my many questions on email....
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Comment on agent fees
Good
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“Phoebe Gardner...”

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Jul 23,2018
Minithumbup
By: 'Phoebe'
Jul 23,2018
4 people found
this helpful
I would like to take this opportunity of thanking Phoebe Gardner for all of her help in assisting me as a landlord with my property which Choices are responsible for finding tenants for me. Phoebe has been so helpful, thorough and professional in every way ...
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Comment on agent fees
The agent's fees are reasonable for the high level of service that they provide.
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“Efficient...”

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Jul 16,2018
Minithumbup
By: 'AD'
Jul 16,2018
6 people found
this helpful
Great in negotiating an acceptable offer for the property I was buying. Efficient in every aspect and would highly recommend....
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Comment on agent fees
Good
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“Excellent customer care by Chantelle K. She was warm, sincere and very professional...”

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Jul 07,2018
Minithumbup
By: 'TDouglas'
Jul 07,2018
7 people found
this helpful
Chantelle was efficient and tried her best to find properties that were suited to my needs. She was patient and very professional....
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“Purchasing From Matthew...”

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Jul 05,2018
Minithumbup
By: 'Burnett's'
Jul 05,2018
7 people found
this helpful
Mathew has been very helpful and efficient in all aspects of the buying experience for our new home in Redhill Surrey including interacting positively with all 5 members of our family....
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Comment on agent fees
Not relevant
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“Always available when needed...”

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Jul 05,2018
Minithumbup
By: 'M'
Jul 05,2018
6 people found
this helpful
Good service and on the ball. Matthew and Andrew were always up to date with the state of the chain....
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“Efficient...”

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Jun 30,2018
Minithumbup
By: 'Chez'
Jun 30,2018
7 people found
this helpful
A really positive experience dealing with Matthew he was helpful all the way through my purchase. He was efficient and supportive throughout....
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“Very friendly service...”

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Jun 30,2018
Minithumbup
By: 'aaaaaaaaaaaaaaaaaaaaaa'
Jun 30,2018
7 people found
this helpful
All the agents I dealt with have been very friendly and have done a good job. William in particular has been a star in negotiating us a fantastic offer....
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Comment on agent fees
Fee acceptable but don't really buy into the purchaser pays the fees. At the end of the day the purchaser has a budget. The seller still effectively pays the fees.
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“Great Estate Agent...”

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Jun 29,2018
Minithumbup
By: 'Darren'
Jun 29,2018
5 people found
this helpful
Very good communicator, friendly and had answers to my questions, seems to know the area.. Willaim was helpful, and made me feel confident to do business with the company....
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“The Perfect Estate Agent...”

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Jun 27,2018
Minithumbdown
By: 'Mr'
Jun 27,2018
7 people found
this helpful
William Miller, Matthew Hewitt & Andrew Higham are the perfect estate agents. From the initial valuation Andrew i knew I would instruct Choices Redhill to sell my flat, Andrew was very fair on his contract length, sole agency fee and what my property was worth. Within 24 ...
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Comment on agent fees
Very reasonable, definitely value for money
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“Good...”

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Jun 19,2018
Minithumbup
By: 'Drew'
Jun 19,2018
6 people found
this helpful
Andrew and the team were very good from the start. During the sale process they were always contactable and provided feedback from viewings within 24 hours. Post sale Andrew helped several times to chase the chain where the our purchasers agent was unwilling to do so....
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Comment on agent fees
Agents fees were okay. We had cheaper quotes but we had a very good service.
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“Having lost a buyer, close to our exchange date, we ......”

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Nov 25,2017
Minithumbup
By: 'R.SeclunaR'
Nov 25,2017
6 people found
this helpful
Having lost a buyer, close to our exchange date, we had considered giving up for this year. Choices had us back on the market, and sold our property, for the asking price, within 2 weeks of going back on the market...
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Comment on agent fees
Not the cheapest, 1.5% but they do offer no agents fees
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“Helen is always there when you need her even in ......”

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Mar 06,2017
Minithumbup
Staff profile picture
Helen
By: 'Z'
Mar 06,2017
6 people found
this helpful
Helen is always there when you need her even in emergencies. This weekend we had a problem with one if our properties and she was available to help us. She never says never and she always finds a solution to any problem. She's an asset ...
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“Andrew had been very helpful right from the start of ......”

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Feb 22,2017
Minithumbup
By: 'Happy'
Feb 22,2017
5 people found
this helpful
Andrew had been very helpful right from the start of the selling process to the end. He made selling easy and stress free. The sale was done whilst I was away from the UK and my friends were impressed with the service Andrew provided. Big ...
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Comment on agent fees
Fair
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“Andrew has proven to be very capable and professional in ......”

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Feb 21,2017
Minithumbup
By: 'Marcus'
Feb 21,2017
5 people found
this helpful
Andrew has proven to be very capable and professional in achieving a quick sale of my property in Redhill. For this I am very grateful and would recommend him to others based on his ability, polite manner and for delivering a positive result....
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Comment on agent fees
Reasonable
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“Andrew has been very helpful and friendly so far through ......”

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Feb 21,2017
Minithumbup
By: 'Jools'
Feb 21,2017
4 people found
this helpful
Andrew has been very helpful and friendly so far through the process. He has maintained good communication, keeping me informed as things happen through my first house buying experience....
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“Andrew has been very helpful and negotiated effectively on our ......”

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Feb 09,2017
Minithumbup
By: 'Dr.Jawad'
Feb 09,2017
5 people found
this helpful
Andrew has been very helpful and negotiated effectively on our behalf. Very approachable and got all the information we needed very quickly. Very professional ....
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Comment on agent fees
Fee not yet paid and dont know how much so cant comment on that
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“I definitely recommend Raimonda as a professional agent, who understands ......”

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Jan 03,2017
Minithumbup
By: 'Alexandra'
Jan 03,2017
5 people found
this helpful
I definitely recommend Raimonda as a professional agent, who understands consumer needs and works hard to find solutions to the trickiest of requests. She has excellent product knowledge and she communicates very well. She found me exactly what I was looking for at very short ...
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Comment on agent fees
They are fair compared to the rest of the estate agents and I like that you can pay by credit card too. Quick easy payments. Like
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“Raimonda found me a rental property for me in Redhill, ......”

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Jul 19,2016
Minithumbup
By: 'Mark'
Jul 19,2016
5 people found
this helpful
Raimonda found me a rental property for me in Redhill, she and he rest of her team were very polite and helpful and I recieved an excellent service. I would recommend them to anyone....
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Comment on agent fees
Competitive
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“Thank you very much Raimonda.....You were a really heplful ......”

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Jul 13,2016
Minithumbup
By: 'Christophe'
Jul 13,2016
5 people found
this helpful
Thank you very much Raimonda.....You were a really heplful and honest agent.You knew how to make me feel comfortable and not stressed about this accommodation search.You, even, convinced me to have a look on the property in Horley while I was really ...
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“Hi,I worked with Helen twice during my move in ......”

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Jul 08,2016
Minithumbup
Staff profile picture
Helen
By: 'Sumantra'
Jul 08,2016
5 people found
this helpful
Hi, I worked with Helen twice during my move in in 2015 and then my next one this month, and every time she has been really useful and helped me , whenever i gave a call at any point of time in a day. She has also ...
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Staff picture Helen
(109)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:19 PM 09/02/2017 by Andrew Higham

Awards won by Choices, Redhill RH1 6PS



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