100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
90% lettings fee satisfaction
Dec 05,2014
Dec 05,2014
0
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Was very impressed with Choices and the staff but, I talked to Keyan the most he was 10 out of 10 for customer service and very clear and concise.
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Latest Reviews
2nd Nov 2016
reviewed by 'Barry'
5th Sep 2016
reviewed by 'Nina'
21st May 2016
reviewed by 'R'
18th May 2016
reviewed by 'Mark'
13th May 2016
reviewed by 'Andrew'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £150,000 | £600,000 |
| Lettings | 91% | 90% | £350 | £3,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 87 | 5 | 365 | 13 | 11 | 0 | 23 | 0 | 20 | 2 |
Areas covered
- BN1
- Brighton
- BN2
- Worthing
- BN3
- Lancing
- BN10
- BN41
- BN42
- BN43
- BN15
- BN11
- BN12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 02,2016
Nov 02,2016
1
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Choices were recommended by my sister-in-law and I had a great experience letting through them.
I was pleased with the friendly and informative valuation I had and within just 14 hours I got a call from them to say they had a tenant lined up! Eagerly, ...
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Comment on agent fees
Worth it.
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Sep 05,2016
Sep 05,2016
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Dealt with a young lad called Jay. Really helpful and enthusiastic throughout the process. Showed me round a number of properties, and was a real credit to the company....
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Sep 05,2016
Sep 05,2016
1
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I have let multiple flats through this agency for a few years now and am always delighted to deal with such energetic and doting staff.
Recently, I've had the pleasure of consulting with their new trainee manager, Verity, who showed genuine interest in the service ...
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Comment on agent fees
The ask for less than the first months rent and always work to avoid any void period. Most appropriate.
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May 21,2016
May 21,2016
1
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It took me a long time to decide on a flat that I liked but choices stuck with it and found me a perfect place, If I do ever need to move again, it will be them I use....
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Comment on agent fees
Very fair
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May 18,2016
May 18,2016
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I am very pleased with choices and feel that their service is second to none. Everything they said they would do they delivered on perfectly....
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May 13,2016
May 13,2016
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I was looking for a quick turn around when moving to Brighton, choices were very quick and got me into a place in a week...
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Comment on agent fees
Good
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May 13,2016
May 13,2016
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I cannot stress enough how helpful choices have been throughout my move, I will definitely be using them again when I next decide to move flats!...
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May 05,2016
May 05,2016
3
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After great service to get me "hooked" as a landlord..the engagement with the customer services agent (Sophiya Bell) and the Branch in Brighton has been shambolic. Despite a no smoking policy in the property, a mid term inspection did not record that the tenant ...
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Apr 11,2016
Apr 11,2016
6
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I have had an extremely bad experience with this agent. Totally unsuitable tenants were aced in my property against my wishes. Are staff at Choices trained to be dishonest?? AlsoThe tenant placed was not only a liar but a thief. I have been advised by ...
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Comment on agent fees
Disgustingly high
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Mar 04,2016
Mar 04,2016
0
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I am really happy with choices and Peter. Always helped me find my new flat and good price too. I will use him again when I move flat....
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Comment on agent fees
Fees good
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Feb 29,2016
Feb 29,2016
0
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Choices were brilliant. I would highly recommend them as they were very quick to respond to my enquiry and found me a place on my first viewing...
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Comment on agent fees
Good fees
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Feb 26,2016
Feb 26,2016
0
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I'm really happy with the customer service I received when trying to rent a room. Verity made it really quick and easy for me!...
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Comment on agent fees
Not bad
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Feb 08,2016
Feb 08,2016
1
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I had a very comfortable experience with this agent, she was nice and friendly, with a great attitude unlike many agents I've come across. I have recommended Choices Portslade to my brother and sister in law. My flat is brilliant!...
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Feb 06,2016
Feb 06,2016
0
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My property was on the market for a number of weeks with another agent but I received a letter from choices and within two days of talking to them my property was let. I am very happy with choices and will continue to use them ...
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Comment on agent fees
Higher than average but provided a fantastic service
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Feb 06,2016
Feb 06,2016
1
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Hi, I'm writing this review of a young lady whom dealt with the process of my relocation because I was delighted by how caring and genuine she was. While I don't intend to up sticks and move again, I will most definitely choose your agents ...
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Comment on agent fees
Most acceptable
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Feb 04,2016
Feb 04,2016
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Peter was very helpful with my whole move and I can't recommend choices highly enough. I will definitely use them again!...
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Jan 28,2016
Jan 28,2016
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Choices were very helpful and eager to please. I have to say both Peter and Holly were excellent and knowledgeable at my viewing, and all of the staff were really helpful on the phone and have been since...
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Jan 28,2016
Jan 28,2016
0
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Choices were very helpful when helping me find a place to rent. I had been looking for quite a while but most agents didn't bother getting back to me. Choices offered me a few different properties and I loved the one I found...
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Comment on agent fees
The fees were explained from the start and I thought they were fair
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Jan 26,2016
Jan 26,2016
2
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Incompetent, lazy, rude and quite frankly the worst estate agents I have ever had the misfortune to deal with. They seem to be incapable of answering the phone or any emails. They also seem to think it's okay not to give current tenants any warning ...
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Jan 19,2016
Jan 19,2016
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Peter was incredibly helpful with my move, he made me feel like nothing was too much trouble no matter how many questions I asked!
He found me a flat really fast and got me in in the same week...
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Comment on agent fees
Fees reasonable
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Jan 19,2016
Jan 19,2016
0
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We would like to commend Peter for excellent service over the holiday season. Especially when unfortunate circumstances meant we could not get into the property due to ill fitting keys. Peter went out of his way to ensure we could move in as intended. All ...
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Jan 18,2016
Jan 18,2016
1
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Cracking service and really pleased with our house! Will definitely recommend the agents at Choices to any of my friends. Verity was so clued up on the area and helped us find the right place....
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Comment on agent fees
Not used to agency fees but Verity early them well!
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Jan 15,2016
Jan 15,2016
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I was unsure at first about moving as it is my first time renting somewhere but Peter was very friendly and helpful with everything.
I also spoke to Syd who helped me when Peter wasn't available and nothing was too much trouble for anybody...
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Comment on agent fees
Fair
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Jan 15,2016
Jan 15,2016
3
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Stay clear of this agency.
Not transparent with fees (on initially signing us up to market the property ).
So far I've had to chase up the rent from Choices that arrived a fortnight late.
You chose an agency to make renting out your home as ...
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Comment on agent fees
Fees for everything on top of 10%, plus vat, agency fee.
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Jan 07,2016
Jan 07,2016
1
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Really reliable and friendly agent.
She knew woodingdean so well and was able to take the time to advise me of the bus service near the house and walking distance to different amenities.
Would go straight to verity next time!...
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Comment on agent fees
Well worth it
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Jan 05,2016
Jan 05,2016
1
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Very happy with the service I recieved. My daughter and I are all settled into our new flat it was so easy!...
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Comment on agent fees
Reasonable
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Jan 04,2016
Jan 04,2016
2
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Verity did not hang about, my husband and I were very satisfied with the swift service after letting Choices know what we were looking for. She listened to our wants and requirements and found us a lovely bungalow. Thanks again, Verity....
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Comment on agent fees
Very reasonable because of ho efficient the service was.
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Dec 23,2015
Dec 23,2015
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Peter has been tremendously helpful; not only were we a little unsure being first time landlords but we've been somewhat overwhelmed with recent deaths in the family and were struggling a bit with precisely how to handle the situation and Peter made everything crystal clear. ...
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Dec 22,2015
Dec 22,2015
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Choices were really good. They found me a house very swiftly and got our family moved in with no hassle. I would definitely recommend Peter who was always polite and helpful, and I would definitely use choices again....
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Dec 22,2015
Dec 22,2015
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Choices were really good. They found me a house very swiftly and got our family moved in with no hassle. I would definitely recommend Peter who was always polite and helpful, and I would definitely use choices again....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:02 AM 10/05/2016 by allAgents
