75% sales valuation accuracy
75% sales fee satisfaction
100% lettings valuation accuracy
91% lettings fee satisfaction
Nov 24,2014
Nov 24,2014
0
people found
this helpful
this helpful
Very prompt in first instance to get my property on the market. Within days they had prospective buyers viewing the property and sold it before a week was up!
Whenever I have had a query I would ring the office and they would get back to me with an answer.
Whenever I have had a query I would ring the office and they would get back to me with an answer.
Comment on agent fees
The fees that were quoted with the estate agent, were acceptable and nothing added.
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Latest Reviews
10th Jan 2024
reviewed by 'K Laverty'
21st Nov 2023
reviewed by 'Remus'
21st Jan 2022
reviewed by 'Debbie'
26th Jun 2021
reviewed by 'M Dobson'
19th Nov 2019
reviewed by 'Malcolm'
23rd May 2019
reviewed by 'Techno'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 75% | £66,500 | £240,000 |
| Lettings | 100% | 91% | £380 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 5 | 3 | 2 | 0 | 1 | 0 | 0 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jan 10,2024
Jan 10,2024
2
people found
this helpful
this helpful
Anyone who's looking to sell with William H Brown - steer clear. Before we signed the contract, it was all positive. We spoke about all these ideas and things they would do to try and secure a sale. We had promises of lots of investors ...
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Nov 21,2023
Nov 21,2023
0
people found
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The worst service ever, they never call back when you have a problem, just when they need something, all claim they take soo long to fix or they don't do anything and now they take my deposit saying I didn't report a leak, when I ...
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Jan 21,2022
Jan 21,2022
0
people found
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From the first moment we meet Lydia we was impressed by her professionalism and confidence. We would like to thank Lydia and all the team at the Lowestoft branch for all there help in selling our house so quickly....
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Jun 26,2021
Jun 26,2021
4
people found
this helpful
this helpful
Upon our initial meeting Joe gave us a great deal of confidence in the sale of 41 Tonning Street. The phrases used included ‘We’ll put it at £150,000 to get people through the door’, ‘It will easily sell’, ‘we have people in bidding wars on properties’, ‘...
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Nov 19,2019
Nov 19,2019
2
people found
this helpful
this helpful
Appalling Service and No Idea of what they were doing. They changed my property particulars without reference to me to my detriment. They made and then cancelled the same appointment only to phone me to check whether I would be there. at the cancelled time. ...
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May 23,2019
May 23,2019
2
people found
this helpful
this helpful
We are cash buyers and enquired about a property as soon as it appeared on Rightmove. We were told that they didn't have all the details and someone would call back. No call. Chased still no call. A day later found out that the house ...
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Jul 30,2018
Jul 30,2018
1
people found
this helpful
this helpful
Viwed a property and placed an offer but over a week later have had no call to advise me about my offer. If this is what passes for service then so be it but based on this I would never choose to sell a property ...
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Comment on agent fees
No fees charged as a buyer
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Jan 03,2018
Jan 03,2018
2
people found
this helpful
this helpful
Communication non existant. Totally unprofessional, could not be worse. Avoid if at all possible. Have been awaiting call backs after piller to post handling of my deposit return requests. If their boss new how incapable they were they would be sacked....
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Comment on agent fees
RUBBISH.
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Sep 03,2017
Sep 03,2017
2
people found
this helpful
this helpful
Rented a property from them handed primarily by Ellie. She did not seem very personable and appeared more interested in selling me their own add ons: house insurance, telephone, broadband, electricity than they are in managing the property. Visited the property felt it was very ...
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Dec 24,2014
Dec 24,2014
0
people found
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Aaron and Ellie were professional, honest, efficient and very helpful throughout the entire process. They dealt with everything in a very timely manner and nothing was ever too much trouble. I will definitely use them again and recommend them to others....
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Dec 01,2014
Dec 01,2014
0
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I've had brilliant service from start to finish, all very helpful especially Aaron helping me all the way through excellent staff!! Thank you!!...
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Nov 25,2014
Nov 25,2014
1
people found
this helpful
this helpful
We found the agents very helpful and very pleasant to deal with, they have acted quickly and professionally and with more friendliness than most of the other agents we have dealt with...
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Comment on agent fees
The fees seemed higher than some but the service we received compensated any thought
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Nov 24,2014
Nov 24,2014
0
people found
this helpful
this helpful
Very prompt in first instance to get my property on the market. Within days they had prospective buyers viewing the property and sold it before a week was up!
Whenever I have had a query I would ring the office and they would get back ...
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Comment on agent fees
The fees that were quoted with the estate agent, were acceptable and nothing added.
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Yes
Nov 21,2014
Nov 21,2014
0
people found
this helpful
this helpful
Having been let down by another so called Agent. ie: Unanswered telephone calls - failed appointments - no feedback and almost an air of indifference to my concern, I parted company and thought I'd try W H Brown.
I made the right decision. Aaron and ...
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Nov 20,2014
Nov 20,2014
0
people found
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We are very happy with the service we received. We were able to move into our rented 2 bedroom house within the time agreed. We relocated from London to Lowestoft and Ellie and Aaron were very helpful with dealing with all our questions and making the ...
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Nov 19,2014
Nov 19,2014
0
people found
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I'm so glad I went with William H Brown ! I had a mammoth move from Wales to Lowestoft but Aaron & Ellie were so helpful,it all went smoothly and I was always made to feel valued as a client.If ever I had to move ...
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Comment on agent fees
Very reasonable
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Nov 19,2014
Nov 19,2014
0
people found
this helpful
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The branch is in Lowestoft. This is not on your list.
Aaron was always ready to help with enquires and appointments. Ready to make an appoint if required.
I would not hesitate to deal with this branch again....
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Nov 18,2014
Nov 18,2014
0
people found
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As an overseas landlord, I found the help and support that I have been given by Mr. Phillips invaluable, after purchasing the property with the intent to rent he assisted with every aspect for renting the property, I can only thank him for all of ...
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Comment on agent fees
As expected, no comment other than what I am paying is fair.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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