100% sales valuation accuracy
67% sales fee satisfaction
Nov 24,2014
Nov 24,2014
4
people found
this helpful
this helpful
Hall & Benson are currently dealing with the sale of my property and seem to be spending all of their time pandering to my buyers demands rather than my requirements.
The house was sold with no assistance from H&B as we found a buyer before any sales particulars were generated. In error H&B did not change the sales particulars and are now threatening us that because the particulars show "No upward chain" we could be forced from our home 10 days prior to our required moving date.
When pointed out that it is themselves who have made this error they simply asked if I can move out on the date my buyers want to move in. Despite being told no on numerous occasions they are calling almost daily harassing me to move out of my home.
I am disgusted with Hall & Benson and find them to be highly unprofessional. Avoid them like the plague.
The house was sold with no assistance from H&B as we found a buyer before any sales particulars were generated. In error H&B did not change the sales particulars and are now threatening us that because the particulars show "No upward chain" we could be forced from our home 10 days prior to our required moving date.
When pointed out that it is themselves who have made this error they simply asked if I can move out on the date my buyers want to move in. Despite being told no on numerous occasions they are calling almost daily harassing me to move out of my home.
I am disgusted with Hall & Benson and find them to be highly unprofessional. Avoid them like the plague.
What agent could do to change your mind?
It would have been appreciated if the agent could have worked on my behalf rather than my buyers as I am the one paying the significant bill for their lack of services and professionalism. Being harassed by a pushy agent because they told everyone involved there was no upward chain when quite clearly there is is unacceptable. Subsequently trying to push the blame onto us despite never having to publish any sales particulars is inexcusable. Taking it upon themselves to contact every solicitor, agent etc in the chain was also highly unprofessional. I will never use Hall & Benson again.Attached Filesnbsp;
Comment on agent fees
Whilst I believe the levels of fees are around average I certainly do not believe Hall & Benson have done anything to earn their fee. They have simply made a stressful situation worse and are very close to causing the whole chain to collapse.
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Latest Reviews
20th Dec 2022
reviewed by 'Sofia'
27th Feb 2017
reviewed by 'Andy.'
24th Nov 2014
reviewed by 'Annoyed'
Opening Hours
Address
Hall & Benson
Pixton House, 75 Sitwell Street
Spondon,Derby
Derbyshire
DE21 7FH
01773 824232
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 67% | £125,000 | £125,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 1 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 20,2022
Dec 20,2022
0
people found
this helpful
this helpful
I want to thank Danielle on helping me out with my mortgage and making the process flow as easy as possible. I also want to thank Martha for helping me with all the paper. Thank you so my girls!...
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read full review
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Feb 27,2017
Feb 27,2017
3
people found
this helpful
this helpful
We have just recently sold our property through Hall and Benson, the team in Spondon were fantastic from start to finish. We had an awful chain with a few problems along the way but the team at Hall and Benson helped us through without question. ...
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Comment on agent fees
Very good fees especially the all inclusive package we negotiated
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Nov 24,2014
Nov 24,2014
4
people found
this helpful
this helpful
Hall & Benson are currently dealing with the sale of my property and seem to be spending all of their time pandering to my buyers demands rather than my requirements.
The house was sold with no assistance from H&B as we found a buyer before ...
read full review
read full review
What agent could do to change your mind?
It would have been appreciated if the agent could have worked on my behalf rather than my buyers as I am the one paying the significant bill for their lack of services and professionalism. Being harassed by a pushy agent because they told everyone involved there was no upward chain when quite clearly there is is unacceptable. Subsequently trying to push the blame onto us despite never having to publish any sales particulars is inexcusable. Taking it upon themselves to contact every solicitor, agent etc in the chain was also highly unprofessional. I will never use Hall & Benson again.Attached Filesnbsp;
Comment on agent fees
Whilst I believe the levels of fees are around average I certainly do not believe Hall & Benson have done anything to earn their fee. They have simply made a stressful situation worse and are very close to causing the whole chain to collapse.
Was this helpful?
Yes
Yes
No fees information available
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