Ashley Charles Estate Agents
Reading, RG30
1/5, 9 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

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“After renting for the past 18 years across the UK I ......”

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Nov 22,2014
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By: 'Sarah'
Nov 22,2014
4 people found
this helpful
After renting for the past 18 years across the UK I have never encountered a more absurd estate agent as Ashley Charles. From beginning to end the experience was horrific.
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Latest Reviews

View all Reviews 9
22nd Nov 2014
reviewed by 'Sarah'
“After renting for the past 18 years across the UK I have never encountered a more absurd estate agent as Ashley ......”
20th Mar 2014
reviewed by 'Unhappy'
“Avoid this company at all costs, having lived in a property managed by Ashley Charles for many years their approach ......”
28th Jan 2014
reviewed by 'Wet'
“Advoid Advoid Advoid!!!!!!!!!! I wish I read the reviews first before dealing with Ashley Charles. Got hardly any of my ......”
8th Oct 2013
reviewed by 'frogs'
“Very rude and slow service, no respect shown to us as tenants. Took months to do work that was needed ......”
11th May 2013
reviewed by 'Jan'
“Ashley Charles are a disgrace. Right from the beginning when I was searching for a rental property, they were impossible ......”
23rd Apr 2013
reviewed by 'Tom'
“Terrible Estate Agents - AJ was very pleasant at the beginning, but became increasingly aloof and rude as the tenancy ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Ashley Charles Estate Agents
The Lodge72 Edinburgh Road
Reading
Berkshire
RG30 2UB
0845 056 0268

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 9 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Maidenhead, SL6
Reading, RG1
Reading, RG30

“After renting for the past 18 years across the UK I ......”

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Nov 22,2014
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By: 'Sarah'
Nov 22,2014
4 people found
this helpful
After renting for the past 18 years across the UK I have never encountered a more absurd estate agent as Ashley Charles. From beginning to end the experience was horrific....
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“Avoid this company at all costs, having lived in a ......”

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Mar 20,2014
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By: 'Unhappy'
Mar 20,2014
0 people found
this helpful
Avoid this company at all costs, having lived in a property managed by Ashley Charles for many years their approach to customer service continues to astound me. The core issue has always been around inspections, which happen quarterly without fail despite me being a long ...
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By: A.J
Mar 27, 2014
View all comments (1)
Please see below comments from the landlord re this issue Hi Robert, I currently have no time to be spending on this, and this is why I said to AJ I would have to leave this up to him. I did state that although I got on with you when I met you, and believe you to be an honest person, I could not allow that to affect the end result of renting out the property, with respect to the current state of the house. Having seen the pictures there was nothing there that made me believe that AJ ...

“Advoid Advoid Advoid!!!!!!!!!! I wish I read the reviews first ......”

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Jan 28,2014
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By: 'Wet'
Jan 28,2014
1 people found
this helpful
Advoid Advoid Advoid!!!!!!!!!! I wish I read the reviews first before dealing with Ashley Charles. Got hardly any of my deposit back after paying over £30,000 in rent. We had a burst water main in the court yard garden which took 12 WEEKS to sort out!! The ...
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“Very rude and slow service, no respect shown to us ......”

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Oct 08,2013
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By: 'frogs'
Oct 08,2013
1 people found
this helpful
Very rude and slow service, no respect shown to us as tenants. Took months to do work that was needed in the house, one of the maintanence guys they got was a bit pervish and was exceptionaly incapable of doing the job, even a simple ...
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“Ashley Charles are a disgrace. Right from the beginning when ......”

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May 11,2013
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By: 'Jan'
May 11,2013
1 people found
this helpful
Ashley Charles are a disgrace. Right from the beginning when I was searching for a rental property, they were impossible to get in contact with. I had to hound them in order to get a viewing. Lettings agents should be making it easy for prospective ...
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“Terrible Estate Agents - AJ was very pleasant at the ......”

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Apr 23,2013
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By: 'Tom'
Apr 23,2013
1 people found
this helpful
Terrible Estate Agents - AJ was very pleasant at the beginning, but became increasingly aloof and rude as the tenancy went on. Ridiculous standards for house inspections - we were pulled up over an unmade bed. We were offered just 1% of our deposit back at ...
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“Beware! Truly a terrible service from start to finish. From ......”

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Apr 11,2013
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By: 'Al'
Apr 11,2013
1 people found
this helpful
Beware! Truly a terrible service from start to finish. From threats to reinspect at a cost of £75 because we hadn't washed up the bowls from our breakfast before leaving for work (which is none of their business, but AJ fails to understand what an inspection ...
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What agent could do to change your mind?
Being honest and actually discussing issues, and avoiding the bad attitude.
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“One of the worst estate agents I have ever had ......”

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Jan 28,2013
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By: 'Keith'
Jan 28,2013
0 people found
this helpful
One of the worst estate agents I have ever had the misfortune to deal with. Useless at maintaining a property - we had to carry out all works ourself. Intrusive inspections with ridiculous standards (they expect the property to be in better order than when ...
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By: Unhappy customer
Mar 20, 2014
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I too can vouch for the outrageous inspection standards and slow response on maintenance issues. ...

“Ashley Charles is by far the worst letting agent I ......”

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Apr 19,2012
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By: 'AD'
Apr 19,2012
2 people found
this helpful
Ashley Charles is by far the worst letting agent I have ever had the misfortune of dealing with. When I first viewed the house AJ informed me that there was work to be carried out to fix issues, such as damp, decoration and non-functioning fixtures ...
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By: Drew
Jun 28, 2012
View all comments (1)
This tallies with my experience of Ashley Charles. They will go out of their way to screw you out of every penny they can and have the audacity to call their daylight robbery 'admin charges'. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Ashley Charles Estate Agents, Reading RG30 2UB



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