Farnham, GU9
4.1/5, 48 reviews
77% recommended
80% sales valuation accuracy
94% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction

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“GP were the letting agent for a property we left 10 ......”

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Aug 05,2011
Minithumbdown
By: 'outofpocket'
Aug 05,2011
3 people found
this helpful
GP were the letting agent for a property we left 10 months ago. They still haven't returned our deposit, despite numerous emails and telephone calls. We are now being fobbed off with "Admin North" are dealing with it. Desparately bad and incompetent service resulting from staff having no understanding of the ARLA guidance concerning deposit return.
So I would recommend that no-one uses GP, as it would seem that whilst the local agent can be as nice as pie, when it comes to it, the central admin section will let you down and it is a grunt to get your, yes that's YOUR money back.
What agent could do to change your mind?
Understand their responsibilities when it comes to returning deposits.
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Latest Reviews

View all Reviews 48
5th Jan 2023
reviewed by 'Fadzie'
“Im glad to recommend Gascoigne -Pees for accomodation because of how Chloe helped me through the whole process after so ......”
23rd Oct 2022
reviewed by 'Vicky'
“Richard and Chloe were friendly and helpful making the renting process easy. Best agency I have dealt with so far....”
23rd Nov 2021
reviewed by 'Craig'
“Gascoigne-Pees have been very helpful and efficent through our rental process.From the initial viewing through to the paperwork and ......”
9th Oct 2021
reviewed by 'MHK'
“APPALLING. Rude, branch contact number always rings out, constant chasing, terrible service. If we could give less than one star ......”
29th Apr 2021
reviewed by 'Michael O'
“I have never felt compelled to write a review before but the service from GPees has been nothing short of ......”
20th Nov 2020
reviewed by 'Charlie'
“Over the last 2 years of renting with Gascoigne Pees, Farnham, I can whole heartedly say that as an Agency they ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Gascoigne Pees
50 The Borough
Farnham
Surrey
GU9 7NW
01252 713232

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 94% £100,000 £880,000
Lettings 100% 88% £750 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 2 5 6 18 1 12 0 0 2
Areas covered
  • GU9
  • GU10
  • GU11
  • GU12
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Im glad to recommend Gascoigne -Pees for acco......”

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Jan 05,2023
Minithumbup
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Chloe
By: 'Fadzie'
Jan 05,2023
1 people found
this helpful
Im glad to recommend Gascoigne -Pees for accomodation because of how Chloe helped me through the whole process after so many mnths looking for accomodation and failing to get one.When i came across this Agent i didnt knew i was to get a property ...
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“Renting made easy...”

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Oct 23,2022
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Chloe
By: 'Vicky'
Oct 23,2022
0 people found
this helpful
Richard and Chloe were friendly and helpful making the renting process easy. Best agency I have dealt with so far....
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“Very helpful and efficent...”

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Nov 23,2021
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Richard
By: 'Craig'
Nov 23,2021
0 people found
this helpful
Gascoigne-Pees have been very helpful and efficent through our rental process. From the initial viewing through to the paperwork and finalising the rental. Chloe has been our main contact and has been great througout the whole process. She has answered any questions we have had ...
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“APPALLING. Rude, branch contact number alway......”

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Oct 09,2021
Minithumbdown
By: 'MHK'
Oct 09,2021
0 people found
this helpful
APPALLING. Rude, branch contact number always rings out, constant chasing, terrible service. If we could give less than one star we would. Avoid at all costs....
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“The worst and most stressful experience of my life!...”

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Apr 29,2021
Minithumbdown
By: 'Michael O'
Apr 29,2021
0 people found
this helpful
I have never felt compelled to write a review before but the service from GPees has been nothing short of terrible from start to finish. During my tenancy questions went unanswered for months, we were left without hot or cold water for a month without ...
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By: Sophie
Sep 10, 2021
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Richard has been great, very responsive and willing to chase matters in his personal time. Couldn’t recommend him more ...

“Over the last 2 years of renting with Gascoig......”

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Nov 20,2020
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Katie
By: 'Charlie'
Nov 20,2020
0 people found
this helpful
Over the last 2 years of renting with Gascoigne Pees, Farnham, I can whole heartedly say that as an Agency they have dealt with and reviewed any issues we have had within 24 hours. The "Efficiency and Professionalism" has been outstanding. Katie the branch manager has been ...
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“If we could give less than one star we would.......”

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Oct 03,2019
Minithumbdown
By: 'J'
Oct 03,2019
0 people found
this helpful
If we could give less than one star we would. I have no experience with the Farnham staff before they were joined by ALTON. This review is for those who have joined from ALTON. Honestly,we have experienced 11 months of hell and unprofessional behaviour. We ...
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“Terrible experience. Be very, very wary of re......”

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Aug 17,2019
Minithumbdown
By: 'Mrs'
Aug 17,2019
0 people found
this helpful
Terrible experience. Be very, very wary of renting through this company. They only find tennants for the landlord and don't introduce you to the landlord at all, masking areas lacking, for what was an extortionate fee. No checks and verbal confirmation they're only in for ...
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“Lettings...”

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Apr 04,2019
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Katie
By: 'MR'
Apr 04,2019
0 people found
this helpful
Amazing service and would highly recommend Katie and her team who have gone the extra mile to help be secure high quality and none problematic tenants on several occasions. I am not one for recommendations unless they are truly deserved..... Thanks for your help....
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Comment on agent fees
I don't mind paying for a service as long as it brings value which it has done.
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“Awful...”

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Nov 10,2018
Minithumbdown
By: 'Richard'
Nov 10,2018
0 people found
this helpful
Wanted to rent property in Farnham (18 Weydon Hill) but were asked to pay £1,000 (inclusive of VAT) to do so! The most exorbitant agent fees I have EVER come across. Once challenged, Carly (the agent) told us those were the fees on website and that was ...
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“Rowan was extremely professional from the outset. Rowan knew the ......”

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Nov 08,2017
Minithumbdown
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Rowan
By: 'GB'
Nov 08,2017
1 people found
this helpful
Rowan was extremely professional from the outset. Rowan knew the market very well and ensured he understood our requirements. Rowan and the team ensured they kept us up to date on all aspects and ensured we received any feedback from the viewers, very pro-active. Would ...
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Comment on agent fees
Good
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“Rowan has been the most helpful, honest, kind estate agent ......”

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Jul 13,2017
Minithumbup
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Rowan
By: 'Debs'
Jul 13,2017
0 people found
this helpful
Rowan has been the most helpful, honest, kind estate agent I've ever had the pleasure of dealing with. He has helped me above and beyond with giving great advice, and always making himself available, even when some of my questions were tedious I'm sure! I ...
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Comment on agent fees
Good
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“Gascoigne Pees sold my mother in law's house in Farnham. ......”

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Jun 01,2017
Minithumbup
By: 'Mr'
Jun 01,2017
0 people found
this helpful
Gascoigne Pees sold my mother in law's house in Farnham. We live 2 hours drive away and they dealt with all the problems involved with the sale of the property including an insurance claim involving access to the property of various different agencies. At all times ...
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Comment on agent fees
good, a fair price
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“The professional photography option was well worth it. Lots of ......”

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Apr 27,2017
Minithumbup
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Rowan
By: 'ROB1'
Apr 27,2017
0 people found
this helpful
The professional photography option was well worth it. Lots of interest generated. Rowan and Darren were excellent throughout. Highly recommended!...
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Comment on agent fees
Fees are consistent with other agents.
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“The team at Gascoigne led by Darren Collman were truly ......”

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Apr 25,2017
Minithumbup
By: 'Jane'
Apr 25,2017
0 people found
this helpful
The team at Gascoigne led by Darren Collman were truly amazing. They really went the extra mile to help with so many aspects of this sale that would not normally be in scope. I really appreciate the huge effort that Darren, Rowan, Daniel and Katie ...
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Comment on agent fees
Very competitive indeed. If you consider the huge effort they make to take care of all aspects of the property transition then it is even more outstanding value.
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“I am happy with the service from Gascoigne Pees in ......”

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Mar 22,2017
Minithumbup
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Daniel
By: 'Jill'
Mar 22,2017
0 people found
this helpful
I am happy with the service from Gascoigne Pees in selling my late Mum's house. They responded promptly to my original request for a valuation, sorted the marketing aspects efficiently and kept me informed. There were plenty of serious viewings for the property, sensible offers ...
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Comment on agent fees
The fees are comparable to most other high street agents and as I did not want to handle the viewings myself choosing a cheaper online service was not appropriate.
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“All staff professional, honest, down to earth and supportive in ......”

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Mar 20,2017
Minithumbup
By: 'Emmie'
Mar 20,2017
0 people found
this helpful
All staff professional, honest, down to earth and supportive in the sale and purchase of our homes. Their responsiveness and availability on the telephone, email and in person made it a pleasure to do business with....
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Comment on agent fees
The fees were competitive and came in under most other local agents. Good value for money.
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“Darren, to-gether with his team of Sam & Daniel were very ......”

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Mar 06,2017
Minithumbup
By: 'SAS'
Mar 06,2017
0 people found
this helpful
Darren, to-gether with his team of Sam & Daniel were very pleasant to deal with, nothing too much trouble. They did their very best to bring the sale/purchase to completion but due to the uncertainties of the market things did not go to plan, however, ...
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Comment on agent fees
Not applicable.
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“All the staff at Gasgoigne Pees were very helpful at ......”

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Feb 22,2017
Minithumbup
By: 'Claire'
Feb 22,2017
0 people found
this helpful
All the staff at Gasgoigne Pees were very helpful at every stage of the process. Every question was dealt with very promptly and they were very accommodating whenever I requested a viewing. Everything was handled professionally and I would be happy to recommend their services ...
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“During the whole process of the sale, I was kept ......”

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Feb 21,2017
Minithumbup
By: 'Les'
Feb 21,2017
0 people found
this helpful
During the whole process of the sale, I was kept up to date at all times, including feedback of prospective buyers. The whole process went very smoothly, with some innovative thinking on the part of the agents...
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Comment on agent fees
Very competetive
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“Darren was extremely professional, helpful and friendly on our first ......”

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Dec 07,2015
Minithumbup
By: 'Geoff'
Dec 07,2015
0 people found
this helpful
Darren was extremely professional, helpful and friendly on our first viewing of the property. He left us to look around for as long as we required. He also had good knowledge of the area which was useful as we were unfamiliar with the surroundings. When ...
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Comment on agent fees
In line with other comparable agents
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“Darren was extremely professional, helpful and friendly on our first ......”

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Dec 07,2015
Minithumbup
By: 'Geoff'
Dec 07,2015
0 people found
this helpful
Darren was extremely professional, helpful and friendly on our first viewing of the property. He left us to look around for as long as we required. He also had good knowledge of the area which was useful as we were unfamiliar with the surroundings. When ...
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Comment on agent fees
In line with other comparable agents
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“Hayley Poulson helped me with my purchase of the above ......”

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Sep 08,2015
Minithumbup
By: 'Rosie'
Sep 08,2015
0 people found
this helpful
Hayley Poulson helped me with my purchase of the above property and was absolutely wonderful and kept me up-to-date and met all my enquiries with politeness and enthusiasm and professionality. Unfortunately, my own buyer let me down, but once again, Hayley worked hard to try ...
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“worked hard to get the best result for both buyer ......”

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Nov 27,2014
Minithumbup
By: 'robin'
Nov 27,2014
0 people found
this helpful
worked hard to get the best result for both buyer and seller. Excellent communication skills Always available even at short notice. Altogether a very pleasant experience at a difficult time...
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“I was delighted by the quick and professional way I ......”

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Nov 24,2014
Minithumbup
By: 'Amanda'
Nov 24,2014
0 people found
this helpful
I was delighted by the quick and professional way I was dealt with from initial enquiry and viewing of the property right through to completion. Hayley was always available to assist with queries etc., with the vendor and this really helped to speed everything up ...
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“Myself and Mike were first time buyers and from the ......”

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Nov 20,2014
Minithumbup
By: 'Danielle'
Nov 20,2014
0 people found
this helpful
Myself and Mike were first time buyers and from the first telephone conversation I had with Owen to arrange to view the property he put us at ease. What you see is what you get! Very trustworthy and likable! We viewed the property on 25th ...
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“Initially Darren Collman was involved in the sale and set ......”

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Nov 18,2014
Minithumbup
By: 'Sandra'
Nov 18,2014
0 people found
this helpful
Initially Darren Collman was involved in the sale and set up the open house day for viewings and that all worked very well and he was excellent at keeping in contact. Whilst he was on holiday Hayley took over the sale and was again excellent ...
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“A pleasurable experience, with friendly staff all willing to oblige, ......”

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Nov 14,2014
Minithumbup
By: 'sara'
Nov 14,2014
0 people found
this helpful
A pleasurable experience, with friendly staff all willing to oblige, and answer questions 6 weeks start to finish what more can you ask for!...
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“Had an excellent experience dealing with the agent. Found the ......”

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Nov 07,2014
Minithumbup
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Katie
By: 'Mr'
Nov 07,2014
0 people found
this helpful
Had an excellent experience dealing with the agent. Found the offices warm and friendly with an interesting window display to match. The lettings manageress seemed very professional and knowledgeable and was able to provide a competitive service for my needs as a landlord. Much better ...
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“You always have to chase for feedback. Terrible service and ......”

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Aug 22,2014
Minithumbdown
By: 'N'
Aug 22,2014
1 people found
this helpful
You always have to chase for feedback. Terrible service and totally unreliable. Let down with the service. I couldn't buy the property with my 2 accepted offers with 3 months wait. This flat has a dispute between the Housing Association and the lender so be warned. I'll ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:30 PM 20/02/2017 by Darren Collman

Awards won by Gascoigne Pees, Farnham GU9 7NW



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