100% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
99% lettings fee satisfaction
Nov 21,2014
Nov 21,2014
0
people found
this helpful
this helpful
I thought the manager, Stephen Howson, was excellent. He was attentive and always responded to our communications quickly and positively. Initially I disappointed that 'progress update' telephone communications were not as frequent from the branch as they could be, particularly when not much seemed to be happening and raised this with him. To be fair he was having to cover more than one branch at the time and acknowedged that he had already identified that it could be better and from then on the communications were first class. Before and after this time, we had received a written list of the people who had been sent details of our property and generally how our sale was progressing compared to the market overall and this was excellent information. Dominic became our 'usual' contact and showed prospective buyers around our property. He is a most enthusiastic person and worked hard. He is a thoroughly likeable and capable.
Comment on agent fees
When I mentioned the percentage you charge to the estate agents in the area that I am moving to, they thought it was high, but it is typical for this area of Cornwall. Of course I would like to pay less but the fee charged was acceptable.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
7th Oct 2022
reviewed by 'Mr and Mrs Chidgey'
27th Jan 2022
reviewed by 'Charlotte'
15th Nov 2021
reviewed by 'Alan'
5th Nov 2021
reviewed by 'John Williams'
5th Jul 2021
reviewed by 'Gemma E'
Opening Hours
Address
Bradleys Estate Agents
31 Commercial Street
Camborne
Cornwall
TR14 8JX
01209 712121
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 98% | £70,000 | £1,950,000 |
| Lettings | 91% | 99% | £575 | £895 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 0 | 7 | 0 | 77 | 0 | 82 | 0 | 3 | 0 |
Areas covered
- TR14
- Camborne
- TR15
- TR16
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Dec 15,2022
Dec 15,2022
0
people found
this helpful
this helpful
Excellent service. Claire and Nick were brilliant... kind, patient and responsive
I'm so glad I chose Bradleys to sell my home....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 07,2022
Oct 07,2022
0
people found
this helpful
this helpful
No words can express the gratitude we have towards Claire Lawson ( Sales Negotiator) at Camborne branch. She acted with complete integrity and we found her not only to be efficient and caring but completely trustworthy . Indeed all the staff are just as lovely . I would ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2022
Jan 27,2022
0
people found
this helpful
this helpful
Fabulous service from start to finish with selling our property near Redruth. Great communucation, assistance from branch staff and regular updates. The perfect fusion of serious sellers, keen buyers and these exceptional agents. Massive thanks, especially to Nick, Jo, Claire, Chloe and all the team ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2021
Nov 15,2021
0
people found
this helpful
this helpful
Excellent advice, support and service. From our first meeting with Nick Iof the Camborne Branch) through to sale, the team worked to ensure we were kept in the loop and things were progressing OK. Particular cudos for Claire Lawson who went over and above what ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 05,2021
Nov 05,2021
0
people found
this helpful
this helpful
The whole team was very helpful and keep us up to date all the through the sale. Would use again without a doubt....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 05,2021
Jul 05,2021
0
people found
this helpful
this helpful
Claire and Nick were amazing from start to finish, always going above and beyond I can’t recommend them enough. Not only did they do their job they were really supportive through a very stressful sale. I have no doubt that without their help and ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 15,2020
Feb 15,2020
0
people found
this helpful
this helpful
Great service provided by Bradleys, friendly and professional. My family and I are relocating to Cornwall and the team at Bradleys have offered a lot of valuable information. I have recommended Bradleys to friends and family....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 13,2020
Feb 13,2020
0
people found
this helpful
this helpful
My purchase was handled in a very professional and efficient manner, friendly and informative service, couldn't have asked for anymore from them, first class....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 03,2020
Feb 03,2020
0
people found
this helpful
this helpful
The sale was carried out in a very professional manner and the staff were unfailingly helpful and cooperative.
I was not resident in the area at the time so good communication and reliable service were of considerable importance - these were achieved well.
Thanks for ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 26,2019
Dec 26,2019
0
people found
this helpful
this helpful
Absolutely superb! From start to finish, Nick, Georgie and Chloe went above and beyond. I could not recommend Bradleys enough. A personal, professional service. Thanks again!...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 02,2019
Dec 02,2019
0
people found
this helpful
this helpful
Bradleys staff were tenacious and very helpful. It was a dificult sale but des;ite all the setbacks all staff were brilliant and so very efficient....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 22,2019
Nov 22,2019
0
people found
this helpful
this helpful
Myself and partner are first time buyers and were treated to excellent service throughout. Very warm and accommodating through multiple viewings. Would recommend without question....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20,2019
Nov 20,2019
0
people found
this helpful
this helpful
Once again working with Linda Jarrett (Camborne Branch) we have had fantastic service, plus we have been kept well informed on the sale of our mothers house.
Thanks to the Bradley Team in the Camborne Branch...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 21,2019
Aug 21,2019
0
people found
this helpful
this helpful
Professionally dealt with, and readily available at all times to answer any queries arising . Property well advertised and sold within a week at the asking price....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 16,2019
Aug 16,2019
0
people found
this helpful
this helpful
Nick and the team at Bradley’s have been absolutely spectacular with the purchase of our first home! The whole process by the team has been super speedy and efficient! Nothing is too much trouble and the whole team are extremely friendly and approachable! Thank ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2019
Aug 09,2019
0
people found
this helpful
this helpful
Brilliant people to deal with, excellent feedback, very enthusiastic, great with purchasers, nothing too much trouble, would recommend to anyone selling a property....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 06,2019
Aug 06,2019
0
people found
this helpful
this helpful
We could not have been happier with the team at Bradleys, Ben, Nick, Georgie and Linda bent over backwards to help every step of the way. They have amazing local knowledge, heaps of patience and were instrumental in the completion of of our purchase! We ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 06,2019
Aug 06,2019
0
people found
this helpful
this helpful
Bradleys kept us informed throughout the whole process. We cannot fault them for their sheer determination to help you get the best outcome. It is good to see such an enthusiastic and welcoming business. What a great team ! Georgina and Nick. We have to say ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 02,2019
Aug 02,2019
0
people found
this helpful
this helpful
Would highly recommend Bradley's. The staff were very knowledgeable and knew information needed for the properties and were very quick in responding to phone calls and emails .
Would definitely be using them again....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 31,2019
Jul 31,2019
0
people found
this helpful
this helpful
Great communication throughout Georgie was an absolute star! Thanks to all the team for the help and assistance. A pleasure to do business with and would recommend. Can’t wait to move in and create my family home! Only reason for not giving 5 stars was ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Jul 29,2019
Jul 29,2019
0
people found
this helpful
this helpful
I am over the moon with the service I received from Bradley's. Ben Lovell in particular was faultless. I was unsure at first because my house I was selling was based in Truro not Camborne however I could not fault them. We had a good ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 26,2019
Jul 26,2019
0
people found
this helpful
this helpful
A massive thank you to Nick, Ben, Chloe, Linda & Georgie for all your help. 5* service, but most importantly you always did what you said you were going to do. Streets ahead of the competition....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 18,2019
Jul 18,2019
0
people found
this helpful
this helpful
Would definitely recommend, very reliable would definitely use again went through quickly and hassle free thanks again 5 star :)...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 08,2019
Jul 08,2019
0
people found
this helpful
this helpful
Both Nick & Ben acted professionally in regard to setting up our property for sale, and afterwards in first making arrangements/liaising with us, ready for each viewing to take place. Our property was sold in the minimum of time.
In having sold (4) previous properties, with (4) ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 04,2019
Jul 04,2019
0
people found
this helpful
this helpful
Excellent Estate Agents and will definately use them again. Very helpful and knowledgeable about the property puschased. Very willing to help....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 19,2019
Jun 19,2019
0
people found
this helpful
this helpful
Very good team ,helpful and supportive always in contact, i would for sure recommend this excellent estate agent and is very professional team thank you for all...
read full review
read full review
Comment on agent fees
I can't comment on that mater as i am a buyer
Was this helpful?
Yes
Yes
Jun 18,2019
Jun 18,2019
0
people found
this helpful
this helpful
Great service and a fantastic team. Friendly and very efficient. Always on hand to ask anything, and very accomodating with regards to viewings. Thank you all very much....
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
“Although we have listed two names as requested, all members of staff were extremely helpful, proactive and efficient, finding us a buyer quickly....”
Jun 12,2019
Jun 12,2019
1
people found
this helpful
this helpful
We found the service provided to be effective and staff were always keen to help. They were very knowledgeable and able to answer all of our questions. We found them to be interested in achieving a good price for our property. They were always very ...
read full review
read full review
Comment on agent fees
Initially seemed a little on the high side but given the amount of work they put in we found it to be of good value.
Was this helpful?
Yes
Yes
“Attentive pleasant and helpful when we bought our house in camborne. Nick showed us around the property and arranged the purchase. Chloe was helpful...”
Jun 12,2019
Jun 12,2019
1
people found
this helpful
this helpful
The agent showed us around and was polite and informative. We put in an offer but this was rejected so we agreed the price the vendor wanted. Everything went very smoothly and we have now bought this property...
read full review
read full review
Comment on agent fees
As per normal
Was this helpful?
Yes
Yes
Jun 12,2019
Jun 12,2019
1
people found
this helpful
this helpful
All staff at the Camborne branch were very helpful, they worked as a team and were very responsive to our questions ....
read full review
read full review
Was this helpful?
Yes
Yes
Karen
(221)
Chloe
(73)
Nick
(35)
Linda
(25)
David
(22)
Claire
(4)
Tean
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 2:57 PM 05/01/2016 by allAgents Support
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
