0% lettings valuation accuracy
67% lettings fee satisfaction
Nov 21,2014
Nov 21,2014
8
people found
this helpful
this helpful
In good faith myself and my wife paid a deposit for a property in Belfast. We were in the process of moving so I requested the deposit back in full. My wife phoned Goldsmiths and spoke to some guy called Festus with a request to return the cash payment we paid. Not only did he laugh at her on the phone, but he said that our records dont go back that far....then he randomly stated that the deposit was already returned. How is this possible as he didn't even know we were vacating the property. So I contacted him myself after he sent this 'SCAM' letter stating that the deposit was returned in full.....what a complete joke. I have further requested details and a receipt with mine, or my wifes signature on the receipt of the returned money (very standard request). I am still awaiting an answer. With respect to his attitude I believe I am not the only tenant he has said this to. Avoid like the plague, is my advice.
What agent could do to change your mind?
He could have not lied and pretend he returned a deposit that we paid his agent, Alisha. ‚£550 pounds of my hard earned money.Attached Filesnbsp;
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Latest Reviews
20th Dec 2018
reviewed by 'Mr'
30th Jun 2016
reviewed by 'Annoyed'
21st Nov 2014
reviewed by 'michaeld55'
Opening Hours
Address
Goldsmith Estates
53 University Street
Belfast
County Antrim
BT7 1FY
028 9023 4455
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 67% | £400 | £550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 20,2018
Dec 20,2018
4
people found
this helpful
this helpful
A happy renter, I rented a house from the agent and was happy on the excellent service they provided during our family stay in the house. I would definitely recommend....
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Jun 30,2016
Jun 30,2016
7
people found
this helpful
this helpful
Awful agents, dishonest and unlawful. We rented a property on Lisburn Road and in error a double direct debit came out of my account for my rent share and when I noticed, we have just finished our tenancy and left Belfast, the agency never refunded ...
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Nov 21,2014
Nov 21,2014
8
people found
this helpful
this helpful
In good faith myself and my wife paid a deposit for a property in Belfast. We were in the process of moving so I requested the deposit back in full. My wife phoned Goldsmiths and spoke to some guy called Festus with a request to ...
read full review
read full review
What agent could do to change your mind?
He could have not lied and pretend he returned a deposit that we paid his agent, Alisha. ‚£550 pounds of my hard earned money.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
