67% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Nov 21,2014
Nov 21,2014
2
people found
this helpful
this helpful
I have put rotherham moorgate as I actually deal with Bawtry Road, why am I not surprised that you haven't got this on your site? Another show of incompetence
I have been dealing with the branch manager who informed me on the 14th that monies from my tennant had been located and sent to accts (see below )
. The tenant has sent through a copy of his receipt for rent which he paid in yesterday. I have sent this over to Accounts and asked them to allocate and send to you as soon as possible.
17th I sent an email as they obviously very busy to check it had been processed
This still hasn't cleared Into my account
Can you check when it will please
17th reply back?? I thought this had been done on the 14th!!!
have chased this up with Accounts today to ask them to allocate and send to you ASAP ¢â‚¬â€œ I will let you know once I have heard back from them.
18th I still waiting for reply
18th I sent an email
Just checked and still not in my account
18th reply !!! I thought this was being done on the 14th
I have chased up with accounts today and this has not yet been allocated ¢â‚¬â€œ I have asked them to action urgently
18th I asked the question
So will this be in my account today
18th I asked again
Can you please let me know
18th reply !! Surely this was being done on the 14 th
This has not yet been allocated ¢â‚¬â€œ I will chase this up first thing tomorrow and will call Accounts to see when you should expect to receive this.
18th getting tired and annoyed now so here we go
This is getting a little ridiculous now can you let me know what the procedures are for moving to another agency as a bacs transfer takes two hours and this has now been five days and I do not seem to be getting any service that I pay for
19th but I thought this had been done on the 14th
Unfortunately this delay has been caused by the tenant failing to pay by Standing Order and not using the correct assigned reference for his rental payments. Countrywide process thousands of payments each day and so when the tenant doesn't use their reference this causes real problems in locating and allocating the money. This is what has happened here.
Accounts have confirmed that the query has been sent as Urgent and that you should receive this within 3-5 working days. I appreciate your frustration at this delay.
19 th I sent
I appreciate your email however for funds to take this long is unacceptable and I strongly recommend that this payment is processed via bacs payment as you had to do a couple of months ago and therefore it is in my account by at least Friday
20th still waiting
21st a response !! Oh dear !! I thought this had been done on the 14 th
I can confirm that this payment was sent to you via BACS yesterday which should be with you in 3-5 working days.
21st
I am so frustrated that not only I haven't received any funds that were supposed to be dealt with on the 14th but that not once has anyone called??? Just hiding behind email
Don't suppose anyone will even look at this ?!
I have been dealing with the branch manager who informed me on the 14th that monies from my tennant had been located and sent to accts (see below )
. The tenant has sent through a copy of his receipt for rent which he paid in yesterday. I have sent this over to Accounts and asked them to allocate and send to you as soon as possible.
17th I sent an email as they obviously very busy to check it had been processed
This still hasn't cleared Into my account
Can you check when it will please
17th reply back?? I thought this had been done on the 14th!!!
have chased this up with Accounts today to ask them to allocate and send to you ASAP ¢â‚¬â€œ I will let you know once I have heard back from them.
18th I still waiting for reply
18th I sent an email
Just checked and still not in my account
18th reply !!! I thought this was being done on the 14th
I have chased up with accounts today and this has not yet been allocated ¢â‚¬â€œ I have asked them to action urgently
18th I asked the question
So will this be in my account today
18th I asked again
Can you please let me know
18th reply !! Surely this was being done on the 14 th
This has not yet been allocated ¢â‚¬â€œ I will chase this up first thing tomorrow and will call Accounts to see when you should expect to receive this.
18th getting tired and annoyed now so here we go
This is getting a little ridiculous now can you let me know what the procedures are for moving to another agency as a bacs transfer takes two hours and this has now been five days and I do not seem to be getting any service that I pay for
19th but I thought this had been done on the 14th
Unfortunately this delay has been caused by the tenant failing to pay by Standing Order and not using the correct assigned reference for his rental payments. Countrywide process thousands of payments each day and so when the tenant doesn't use their reference this causes real problems in locating and allocating the money. This is what has happened here.
Accounts have confirmed that the query has been sent as Urgent and that you should receive this within 3-5 working days. I appreciate your frustration at this delay.
19 th I sent
I appreciate your email however for funds to take this long is unacceptable and I strongly recommend that this payment is processed via bacs payment as you had to do a couple of months ago and therefore it is in my account by at least Friday
20th still waiting
21st a response !! Oh dear !! I thought this had been done on the 14 th
I can confirm that this payment was sent to you via BACS yesterday which should be with you in 3-5 working days.
21st
I am so frustrated that not only I haven't received any funds that were supposed to be dealt with on the 14th but that not once has anyone called??? Just hiding behind email
Don't suppose anyone will even look at this ?!
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
21st Aug 2023
reviewed by 'Andrew'
18th Aug 2023
reviewed by 'Madhusudan'
13th Feb 2023
reviewed by 'Paul John Rodgers'
23rd Feb 2021
reviewed by 'Ruslana'
24th Feb 2020
reviewed by 'Claire'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 100% | £150,000 | £336,000 |
| Lettings | 100% | 99% | £650 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 2 | 0 | 1 | 1 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Aug 21,2023
Aug 21,2023
1
people found
this helpful
this helpful
I've been trying to contact Blunders for the last few days to arrange a viewing on a letting property. Nobody ever answers the phone so you have no option but to leave a message.
I'm willing to amend of delete this review should anyone have ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 18,2023
Aug 18,2023
0
people found
this helpful
this helpful
Extremely unprofessional agency. They don't pick up the phone, nor they are responsive via email. It is almost impossible to get to talk to them....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 13,2023
Feb 13,2023
0
people found
this helpful
this helpful
Sarah made the choice of picking Blundells very easy. She was very professional, courteous and reassuring in taking me through the sales process for my home....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23,2021
Feb 23,2021
0
people found
this helpful
this helpful
As a thank you gesture I would like to write a review about the agent who deal with my enquiry and helped me to proceed with purchase of the property. Luke Morton displayed great knowledge of the property market, his approach was professional and efficient, ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 24,2020
Feb 24,2020
0
people found
this helpful
this helpful
Lucy was amazing she put up with me phoning her nearly every day and she made me feel like I was the only person that was selling a house she went out of her way to help as much as she could she was on ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 05,2018
Dec 05,2018
0
people found
this helpful
this helpful
From the initial enquiry, the valuation, photographs and meeting with the purchasers of the 2 properties sold by the Rotherham branch, the service was first class. We would highly recommend....
read full review
read full review
Comment on agent fees
Fees comparable with other agents.
Was this helpful?
Yes
Yes
Aug 30,2018
Aug 30,2018
4
people found
this helpful
this helpful
GO SOMEWHERE ELSE!! ABSOLUTELY SHOCKING SERVICE. We had our property up for sale and found the perfect property up with Blundells Rotherham. We made two viewings and dealt with Paula who advised us to make an 'offer of intent'. This basically meant that we would ...
read full review
read full review
Comment on agent fees
Bad
Was this helpful?
Yes
Yes
Nov 21,2014
Nov 21,2014
2
people found
this helpful
this helpful
I have put rotherham moorgate as I actually deal with Bawtry Road, why am I not surprised that you haven't got this on your site? Another show of incompetence
I have been dealing with the branch manager who informed me on the 14th that monies ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
