83% sales valuation accuracy
83% sales fee satisfaction
Nov 20,2014
Nov 20,2014
4
people found
this helpful
this helpful
Whilst obtaining tenants efficiently, the finalising of a managed property from one client has been a nightmare, approaching six months from the end of the tenancy Belvoir have still not submitted a claim for deposit claim for garden maintenance as for six months the tenant did not maintain the garden whatsoever, resulting in a cost of over £1400 for garden maintenance the garden being approx 1 acre.
I have tried to contact them by personal visits, e mail and telephone calls, but no one will reply. I have offered to take over the dispute myself if they return the 6 months manage,net fees, their reply was I can take over the dispute and do the work for them, but they will not return the management fees which they took for supposedly doing the work.
I am lead to believe that in the last twelve months their lichfield branch, which is not franchised but run by Belvoir head office themselves they have got through four managers, and countless number of staff.
I have today emailed their ceo asking him to call me to hopefully finalise this catastrophic handling of the situation, I await with baited breath for the phone to ring.
I have tried to contact them by personal visits, e mail and telephone calls, but no one will reply. I have offered to take over the dispute myself if they return the 6 months manage,net fees, their reply was I can take over the dispute and do the work for them, but they will not return the management fees which they took for supposedly doing the work.
I am lead to believe that in the last twelve months their lichfield branch, which is not franchised but run by Belvoir head office themselves they have got through four managers, and countless number of staff.
I have today emailed their ceo asking him to call me to hopefully finalise this catastrophic handling of the situation, I await with baited breath for the phone to ring.
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Latest Reviews
1st Oct 2015
reviewed by 'Lichfield'
30th Sep 2015
reviewed by 'Rob'
30th Sep 2015
reviewed by 'Clare'
Opening Hours
Address
Belvoir
30 Bore Street
Lichfield
Staffordshire
WS13 6LL
01543 262 930
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 83% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 2 | 2 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
- WS11
- WS12
- WS13
- WS14
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 08,2019
Dec 08,2019
1
people found
this helpful
this helpful
Untrustworthy and Incompetent! Deposit awarded to the landlord by the Deposit Protection Team not passed to the landlord. Missing or non-paid rental payments not dealt with, or not passed on to the landlord. Do not engage with Belvoir Lichfield unless you want a nightmare on ...
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May 05,2019
May 05,2019
1
people found
this helpful
this helpful
Try calling the branch...go on....see if you get anyone to answer....because I cant......try emailing the branch....again, nothing...my tenancy of nearly 5 years has just ended, and my landlord said we had left the property in an excellent condition and promptly ...
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Jun 07,2017
Jun 07,2017
0
people found
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Friendly reliable staff and greant service. Any problems always resolved within a reasonable time frame. Would recommend to anyone in the Lichfield area....
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Comment on agent fees
Good
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Oct 01,2015
Oct 01,2015
0
people found
this helpful
this helpful
Francesca has been very effiecient and quick to react on a roofing issue at my house in Lichfield and has in my opinion always kept my interest at the fore front of the issue. Francesca took the time to find the best deal in the ...
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Sep 30,2015
Sep 30,2015
0
people found
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Viewed the house in the dark, locked rooms no electricity and claimed rental fee was higher than advertised. Took me 6 months to sort out debits on gas and electric meters with no assistance. Have had visits from trades people with no prior notification as they ...
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Nov 05, 2015
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(1)
Hi Rob, very sorry to hear you feel this way. I note you have been with us in the same property since February 2013, so I am hoping with the new team in place things have improved for you. ...
Sep 30,2015
Sep 30,2015
0
people found
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this helpful
Since signing with them we have always found them to be efficient and very helpful when ever we have required assistance. The staff always seem very friendly!...
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Sep 30,2015
Sep 30,2015
0
people found
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this helpful
Although Franchesca was new she showed a professional helpful approach.
She was not at the time receiving the support from her managers so I was impressed with all her efforts...
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Comment on agent fees
On a parr with all other agents
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Nov 20,2014
Nov 20,2014
4
people found
this helpful
this helpful
Whilst obtaining tenants efficiently, the finalising of a managed property from one client has been a nightmare, approaching six months from the end of the tenancy Belvoir have still not submitted a claim for deposit claim for garden maintenance as for six months the tenant ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 11:47 AM 09/10/2015 by Ben Goodyear
