100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
78% lettings fee satisfaction
Nov 17,2014
Nov 17,2014
1
people found
this helpful
this helpful
Company was very helpful in choosing the right tenants for us and explaining the contract in detail so each party is clear on where they stand. easy to deal with and pleasant staff.
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Latest Reviews
1st Apr 2021
reviewed by 'Jay Tea'
12th Oct 2017
reviewed by 'Oanh'
20th Sep 2017
reviewed by 'Adam'
15th Aug 2017
reviewed by 'Mike'
Opening Hours
Address
Martin & Co
74 High Street
Wanstead,London
Greater London
E11 2RJ
020 8518 8099
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £239,995 | £580,000 |
| Lettings | 100% | 78% | £1,300 | £3,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 4 | 2 | 2 | 0 | 2 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 01,2021
Apr 01,2021
1
people found
this helpful
this helpful
From the best start Laraine was very professional and helpful. Throughout the whole selling process she kept us informed and updated. Great knowledge of the market and got us above asking price on our property. Nothing was ever too much of a problem for her ...
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Apr 01, 2021
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(1)
Thank you for your time and writing a review. Reviews are very helpful in our line of business and allows new clients to make the right choice when appointing an Agent. Our staff are totally committed, and Laraine is a very keen team player with excellent professional advice to offer and first class communication with her clients and expertise in her background, I am really pleased your whole experience was hassle and stress free. ...
Sep 07,2020
Sep 07,2020
0
people found
this helpful
this helpful
Could not of had better service from Martin & Co. The very professional team were approachable and knowledgeable and continually went the extra mile to ensure the house sale went as smoothly as possible. The team did their utmost to make a very stressful endeavour as ...
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Sep 01,2020
Sep 01,2020
0
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I had an exceptional experience using Martin & Co for both a house purchase and associated sale. The brilliant and knowledgeable Laraine kickstarted it all with a detailed and helpful overview of the house I was interested in and that very much encapsulated what I was ...
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Sep 10, 2020
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THANK YOU SO MUCH FOR YOUR HEARTFELT REVIEW WE ARE DELIGHTED TO HAVE WORKED WITH YOU AND HOPE YOU ARE HAPPY IN YOUR NEW HOME ...
Oct 12,2017
Oct 12,2017
0
people found
this helpful
this helpful
All the staff at Martin & Co have been a great help finding me a suitable flat for me and my family, especially Ann and Reannon. My English isn't perfect and they still put so much effort into helping me. Thank you so much.
Oanh Nguyen...
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Sep 20,2017
Sep 20,2017
0
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Very informative with the property when first viewed as a potential buyer, then good communication going forward once I had made an offer and it had been accepted by the seller. All information was dealt with well by the sale progression team and were always ...
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Aug 15,2017
Aug 15,2017
0
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Top class, pro active help, from Richard and a great team. They went out of their way to help and give advice even on properties that were not on their books. They seem didicated to building a long term reputation for customer service to renters, ...
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Feb 11,2017
Feb 11,2017
1
people found
this helpful
this helpful
Richard showed me three properties to rent four years ago. They were all in the price range I was looking for and the locations were all within the zones I wanted in the Wanstead area. The property I chose was excellent and I have been ...
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Comment on agent fees
Standard
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Sep 20,2016
Sep 20,2016
5
people found
this helpful
this helpful
I was let down by this agent. I rented a managed property through them, and despite promises that certain problems with the property would be corrected when we moved in, they were never addressed – including some that risked our safety.
Further problems with the property ...
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Comment on agent fees
The agents fees were ok.
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Aug 16,2016
Aug 16,2016
5
people found
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Awful experience with this company as a tenant and subsequently prospective buyer of a property. Poor customer service and tried to make us pay for costs that are the landlord's responsibility. Very unresponsive when a problem needed fixing. Be warned they charge excessive fees at ...
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Comment on agent fees
Bad
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Aug 17, 2016
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We would obviously have more chance of responding to this review if more information was provided. "Poor customer service" "tried to make us pay for costs that are the landlord's responsibility" are very vague and as a result we are questioning the authenticity of this review. If there are issues at a property which the tenant has caused, these would obviously not be paid for by the landlord. As an agency we aim to be fair and diplomatic when dealing with issues such as these. However, Tenants a ...
Aug 14,2016
Aug 14,2016
4
people found
this helpful
this helpful
Truly one of the worst estate agencies I have ever dealt with. The agency have been trying to blame us for issues of mould and damp in the property at flat 1 Oakhall court when in fact it is an issue of rising and penetrating damp.
...
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What agent could do to change your mind?
Martin & Co shouldn't charge agency fees judging by their extremely poor service.Attached Filesnbsp;
Comment on agent fees
Martin & Co shouldn't charge agency fees judging by their extremely poor service.
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Aug 17, 2016
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Condensation is a tenants responsibility as a condition created by those living in the property, this if untreated can go on to cause mould issues. This is what we felt on initial visits was the case. ...
Dec 22,2014
Dec 22,2014
1
people found
this helpful
this helpful
I recently had the pleasure to deal with the team at Martin&Co Wanstead in regards to letting a property. Michael, Richard, Ben and Kerri were most helpful, friendly and professional throughout. I wholeheartedly recommend their services....
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Nov 17,2014
Nov 17,2014
1
people found
this helpful
this helpful
Company was very helpful in choosing the right tenants for us and explaining the contract in detail so each party is clear on where they stand. easy to deal with and pleasant staff....
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Nov 14,2014
Nov 14,2014
0
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I'm a landlord letting the property through Martin & Co for over 2 years and everything was perfect so far, they handled all inquiries and doing their utmost to make sure all sides are happy. Payments are issued on time with a detailed recipet, I have nothing ...
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Nov 14,2014
Nov 14,2014
0
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I had let my property through Martin & Co on full management.They dealt with all issues with the tenant professionally, and have a very friendly team who keep you informed.
Their approach to dealing with landlords and tenants is way above your normal High St ...
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Comment on agent fees
Competitive letting fees,with no hidden extras, also does rent guarantee which most agents dnt do
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Jun 14,2013
Jun 14,2013
3
people found
this helpful
this helpful
They made us give a deposit for £360 to secure a property. They had already had an offer on the property from someone else (they deny this, but we have it on a text). They accepted the other offer, but are not refunding me my £360. I ...
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What agent could do to change your mind?
Give us our refund! Not steal money off us!Attached Filesnbsp;
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Dec 05, 2013
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The £360 was returned IN FULL promptly. This customer was abusive and swore at our staff when she didn't get her own way when the landlord accepted an offer from another couple - this couple tried to haggle and lost out to another more proactive couple. This is the truth! no harm was done, no promises were broken and they were updated promptly and refunded. sour grapes! ...
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