Reeds Rains
Ripley, DE5
4.7/5, 34 reviews
91% recommended
100% sales valuation accuracy
95% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“From the off Reeds Rains were brilliant. Jon was great ......”

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Nov 17,2014
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By: 'Sara/Kyle'
Nov 17,2014
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From the off Reeds Rains were brilliant. Jon was great when he came to value the house, and again when he came to take the images. Extremely knowledgeable and fully aware of what is happening in the market! I didn't like the original pictures he took, but he was more than happy to take them again to make sure I was happy :)
Kathryn has helped us through the mortgage process without fault. I completely trusted her judgement and was happy to go with what she suggested. This made what I thought was going to be a stressful and daunting process very simple and relatively stress free!!
Finally, Jen has been fantastic! I have been quiet demanding (purely excitement I think :)) and not once has she said she would do something and not followed it through. Very prompt responses to all of our questions and on top of everything! My self and my husband received regular, if not daily updates. This is a massive help as its not always nice to chase all the time. Absolutely faultless service and I will 100% recommend to any one I know is moving house. It was a pleasure to have dealt with Jen :)
Comment on agent fees
We didn't really shop around as I thought they were reasonable anyway and trusted that they would be able to market our property in the best way possible.
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Latest Reviews

View all Reviews 34
14th Aug 2018
reviewed by 'Karen'
“Another month on its now been 17 months since my son moved out of a property rented from reeds rains Ripley. ......”
5th Feb 2018
reviewed by 'Karen'
“Very disappointed with the service of the rental side of this branch very abrupt and rude. I am a mither ......”
14th Apr 2016
reviewed by 'KP'
“We were selling my Mother's Bungalow after she had gone into care. Nick advised the best way to present the ......”
15th Mar 2016
reviewed by 'Amanda'
“We have had extensive experience with many local agents over the past couple of years and Reeds Rains have been ......”
16th Jan 2016
reviewed by 'C'
“I would like to recommend anyone to use Reeds Rains (Ripley Derbyshire ) The service I received from the valuation to ......”
21st Dec 2015
reviewed by 'D.E.Baines'
“I was very pleased with the service i got from reeds rains staff at the ripley branch i was kept ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Reeds Rains
25 Grosvenor Road
Ripley
Derbyshire
DE5 3JE
01773 742266

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 95% £73,000 £380,000
Lettings 100% 99% £450 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 5 2 10 1 12 0 2 0
Areas covered
Services offered
  • Sales
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Very poor experience...”

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Aug 14,2018
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Rachel
By: 'Karen'
Aug 14,2018
0 people found
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Another month on its now been 17 months since my son moved out of a property rented from reeds rains Ripley. When they say you have to pay a deposit what they mean is just money paid and you don't get your deposit back. Very poor ...
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“Very disappointed with the service of the rental side of ......”

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Feb 05,2018
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Sarah
By: 'Karen'
Feb 05,2018
1 people found
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Very disappointed with the service of the rental side of this branch very abrupt and rude. I am a mither who paid a deposit for a property in Ripley Derbyshire. My son moved out February 2017 it is now February 2018 not received a penny back of ...
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“We were selling my Mother's Bungalow after she had gone ......”

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Apr 14,2016
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Nick
By: 'KP'
Apr 14,2016
0 people found
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We were selling my Mother's Bungalow after she had gone into care. Nick advised the best way to present the property for maximum effect. On every viewing we received feed back and comments via the agents and we where kept up to date on viewings ...
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Comment on agent fees
While not always the cheapest, you get what you pay for. We acheived a higher sale price with this agent than any other agent had originally recommended. Fees are a means to an end if you can sell it for more why quibble.
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“We have had extensive experience with many local agents over ......”

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Mar 15,2016
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Sarah
By: 'Amanda'
Mar 15,2016
0 people found
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We have had extensive experience with many local agents over the past couple of years and Reeds Rains have been the best by far. Queries have been answered quickly either by email or phone. Phone calls and emails have always been returned within a short ...
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“I would like to recommend anyone to use Reeds Rains (......”

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Jan 16,2016
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Rachel
By: 'C'
Jan 16,2016
0 people found
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I would like to recommend anyone to use Reeds Rains (Ripley Derbyshire ) The service I received from the valuation to the sales of my property have been excellent. Keeping in touch about viewings, helping with paperwork and general helpful advice has been invaluable. I would ...
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What agent could do to change your mind?
The fees charged by Rreds Rains were cheaper than I expected and excellent value.
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Comment on agent fees
The fees charged by Rreds Rains were cheaper than I expected and excellent value.
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“I was very pleased with the service i got from ......”

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Dec 21,2015
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Rachel
By: 'D.E.Baines'
Dec 21,2015
0 people found
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I was very pleased with the service i got from reeds rains staff at the ripley branch i was kept up todate with everything by phone and emails. The service i got from rachel and melissa was outstanding i would recomend reeds rains estate agents ...
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Comment on agent fees
I was satisfied with agents fees
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“Kathryn worked hard to find us the best deal on ......”

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Dec 12,2015
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Kathryn
By: 'Julia'
Dec 12,2015
0 people found
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Kathryn worked hard to find us the best deal on our mortgage, nothing was ever any trouble. You get a really personal service with Reeds Rains....
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“Top marks from me for Reeds Rains Ripley, from purchasing ......”

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Nov 06,2015
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By: 'Anna'
Nov 06,2015
0 people found
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Top marks from me for Reeds Rains Ripley, from purchasing to letting I have found the service from all members of staff to be professional, efficient and helpful. I would like to say special thanks to Melissa Noakes, having experienced a problem regarding new Health ...
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“I have been using Reeds Rains (Ripley) for both buying ......”

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Nov 06,2015
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Rachel
By: 'Maxine'
Nov 06,2015
0 people found
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I have been using Reeds Rains (Ripley) for both buying and selling properties over the past 2 years. So far they have dealt with 7 purchases/sales for me. On each and every occasion the staff, and Rachel in particular have been amazingly helpful, patient, and knowledgeable. ...
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Comment on agent fees
Reeds Rains are by far not the cheapest estate agent, but as they sell houses so quickly I feel that I get my moneys worth. The last house I sold was valued by another agent (who was literally around the corner, not 14 miles away). They valued it at 125,00 for a quick sale, to go down to 120,000. Reeds Rains in Ripley valued it at 155,000 and achieved 153,000.
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“Great company to deal with. Few legal issues but Melissa ......”

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Sep 21,2015
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By: 'Mark'
Sep 21,2015
0 people found
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Great company to deal with. Few legal issues but Melissa helped us all the way and most importantly kept us up to date with proceedings. Couldn't recommend reeds rains enough to anyone....
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“Kathryn was amazing when we had to apply for a ......”

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Sep 15,2015
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Kathryn
By: 'Sharon'
Sep 15,2015
0 people found
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Kathryn was amazing when we had to apply for a mortgage for our new property, she helped us every step of the way. She was always very friendly and professional. If I ever need mortgage advice in the future I would not hesitate to contact ...
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“We sold our property and purchased our new property through ......”

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Sep 15,2015
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By: 'Sharon'
Sep 15,2015
0 people found
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We sold our property and purchased our new property through Reeds Rains. We had been at our previous home for a long time so it had been a while since we had had any dealings with Estate Agents. Both Jasmine and Jen helped us every ...
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Comment on agent fees
Fees were more expensive than some other agents.
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“Melissa was my first point of contact in August when ......”

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Sep 14,2015
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By: 'Fiona'
Sep 14,2015
0 people found
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Melissa was my first point of contact in August when I went into the Ripley branch to ask about renting in the area. She was extremely helpful, providing me with the details of the flat my partner and I eventually rented but also talking me ...
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“Jennifer was excellent to work with. She has a vast ......”

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Aug 27,2015
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By: 'Simon'
Aug 27,2015
0 people found
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Jennifer was excellent to work with. She has a vast amount of local knowledge. She kept me informed of all updates on the sale my house. I tried other estate agents but struggled to sell my house and to get people in through the front ...
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“Rachel has been very helpful and efficient, and I feel ......”

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Jul 27,2015
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Rachel
By: 'Sue'
Jul 27,2015
0 people found
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Rachel has been very helpful and efficient, and I feel she provided a great service with very prompt communication. I have been very happy with the service I received. Rachel and all the staff members I came into contact with at the branch were polite, ...
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“We enquired about the proprety on the monday, viewed it ......”

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Apr 30,2015
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By: 'Kathryn_'
Apr 30,2015
0 people found
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We enquired about the proprety on the monday, viewed it on the same day, and was in the estate agents on the tuesday getting all our details filled out, Rachel the branch manager went above and beyond to help us with the forms, and even ...
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Comment on agent fees
Because i haven't had much experiance with Fees before from a letting agency, as we've had private land lords before, i didn't think the fee was too expensive, considering the size of the property we went for, i think it would be a bit excessive if we went for a smaller property.
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“Approachable, friendly, competent member of staff. I would recommend Reeds ......”

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Apr 30,2015
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By: 'Eleanor'
Apr 30,2015
0 people found
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Approachable, friendly, competent member of staff. I would recommend Reeds Rains to anyone looking to rent a property. Jen worked tirelessly to make sure our move happened quickly and any thing that cropped up through the process was dealt with quickly and efficiently....
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“I had a very smooth and pleasant experience with this ......”

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Apr 06,2015
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Rachel
By: 'Sue'
Apr 06,2015
0 people found
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I had a very smooth and pleasant experience with this company.....the service was excellent. No hiccups at all. The sales negotiator Rachel Quinn was first class, very pleasant friendly lady, very helpful, contact everyday and ensured my tenancy when through as soon as possible. ...
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“The service we received from Rachel was first class. Without ......”

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Dec 22,2014
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Rachel
By: 'Dave'
Dec 22,2014
0 people found
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The service we received from Rachel was first class. Without her our stress levels would have gone through the roof. She kept us fully informed, throughout the sale, on all aspects, so we were fully aware of the delays and and reasons why. She also ...
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“As first time buyers we were very unsure of what ......”

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Dec 18,2014
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By: 'Caroline'
Dec 18,2014
0 people found
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As first time buyers we were very unsure of what the process of buying a house involves. From the first viewing of the property through to exchange, we found Reed Rains to be professional, friendly, flexible and altogether a pleasure to deal with. It hasn't ...
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“From the off Reeds Rains were brilliant. Jon was great ......”

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Nov 17,2014
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By: 'Sara/Kyle'
Nov 17,2014
0 people found
this helpful
From the off Reeds Rains were brilliant. Jon was great when he came to value the house, and again when he came to take the images. Extremely knowledgeable and fully aware of what is happening in the market! I didn't like the original pictures he ...
read full review
Comment on agent fees
We didn't really shop around as I thought they were reasonable anyway and trusted that they would be able to market our property in the best way possible.
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“it was all very new to me selling a house ......”

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Nov 15,2014
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Rachel
By: 'Alison'
Nov 15,2014
0 people found
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it was all very new to me selling a house as I hadnt a clue where to start as it was very hard for me as it was my dads house as he died in April I went into reedsrains at ripley to see if ...
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“Kathryn has recently helped me to remortgage two properties in ......”

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Nov 14,2014
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Kathryn
By: 'Rebecka'
Nov 14,2014
0 people found
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Kathryn has recently helped me to remortgage two properties in close succession and had been fabulous. She takes all the headache out of searching for an appropriate product and helped me through every stage giving excellent advise. I would thoroughly recommend her services....
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Very good value for money
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“Reeds Rains made my first time buyer experience swift and ......”

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Nov 13,2014
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Kathryn
By: 'Aaron'
Nov 13,2014
0 people found
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Reeds Rains made my first time buyer experience swift and easy! I was always greeted well when at the offices and nothing was too much trouble! Kathyrn is very professional and excellent at her job and remains a lovely person to deal with and work ...
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Comment on agent fees
The advice for life scheme is a very useful tool and great value for the amount of hassle it saves.
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“Having viewed the property and showed my interest , I was ......”

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Oct 31,2014
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Rachel
By: 'Elaine'
Oct 31,2014
0 people found
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Having viewed the property and showed my interest , I was advised that another prospective purchaser had put in an offer and been accepted. I then went on holiday and received an email from Rachel to advise that the buyer had found another property and wanted ...
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“a] For some time I was disappointed with the lack ......”

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Aug 31,2014
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Rachel
By: 'Rachel'
Aug 31,2014
0 people found
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a] For some time I was disappointed with the lack of viewings when selling my property with Reeds Rains but the one viewing resulted in a sale. b]Buying a property was hugely successful - I was persuaded to view a bungalow that ticked every ...
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“Jen Davies made what could have been a very frustrating ......”

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Aug 04,2014
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By: 'Gail'
Aug 04,2014
0 people found
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Jen Davies made what could have been a very frustrating time an experience that was worth the time & effort, she gave regular updates, more often than our legal team, & we would not hesitate in recommending Reeds Rain based on Jens input with our purchase. "Well ...
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“We sold a property using Reeds Raines and found Jen ......”

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Aug 01,2014
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By: 'Wichal12'
Aug 01,2014
0 people found
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We sold a property using Reeds Raines and found Jen an Rachel extremely helpful and accommodating from carrying out viewings to making sure the sale went through smoothly. We wil definitely use them again in the future....
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“The service provided was excellent. I was in a hurry ......”

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Jun 13,2014
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Rachel
By: 'Martin'
Jun 13,2014
0 people found
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The service provided was excellent. I was in a hurry to move home and Rachael assured me that the move would be completed quickly. All promises where kept by Reeds Rain and the move was completed on schedule with no complications. I would certainly recommend ...
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“Good service from start to finish, can't think of anything ......”

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Jun 01,2014
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By: 'Simon'
Jun 01,2014
0 people found
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Good service from start to finish, can't think of anything to comment negatively about. If only all estate agents were like Reeds Rains Ripley....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:17 AM 04/07/2018 by allAgents

Awards won by Reeds Rains, Ripley DE5 3JE



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