100% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 30,2011
Jul 30,2011
5
people found
this helpful
this helpful
I put my house up for sale with Pattinsons as I was relocating due to my job. It was advertised at slightly lower price to attact a quick sale but Pattinsons saw this as a green card to try and offer it to property developers for a ridiculous price and tried to create an impression that I'd "give the house away". They didn't call me to advise of prospective viewings and other times when viewings were scheduled, the prospective buyers didn't show up. Pattinsons didn't follow this up. Eventually I received an offer from a buyer that was a little lower than I wanted but decided to accept as it was a firm offer. Pattinsons did NOT do what they promise in their contract if the sale is going ahead and collect an immediate deposit. They dragged their heels for a couple of days giving the developer a chance to drop his offer by several thousand pounds. They tried to bully me into accepting this saying NO-ONE was interested in buying the property, They had no viewings scheduled and by this time I had relocated with my job and the property was empty. They advised that there were no viewings scheduled in the run up to the auction but my ex neighbour phoned to say that she had seen at least 2 groups of people enter my house to view it. I sent the property to auction but did not receive a single offer at auction. Just to point out here that my house was a nice little street house, newly decorated with new ktichen and bathroom (not run down). They phone me on the evening after the auction to say the buyer who had put in the original offer had now put in a 3rd, LOWER offer so did I want to proceed. This offer was aroudn £10k lower than the first offer. If they had done what they are supposed to do and take a deposit, then this buyer would have been deterred from coming back with progressively lower offers. As I had already moved to my new life and job I decided to just sell up. I was so fed up of Pattinsons and their attitude of just wanting to get their commission. They don't give a damn about representing you as an agent. In fact I felt at times that they were more interested in helping developers screw someone over. I had to wonder if they personally new any of these developers?? If I had the money and the inkling I'd seek legal advice over them not taking a deposit when they should have. I would recommend that you look elsewhere when seeking to sell your property by auction. These people did nothing for me except take a huge commission. I wish I had never contacted them! I am DISGUSTED.
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Latest Reviews
15th Nov 2021
reviewed by 'Adrian'
20th Sep 2021
reviewed by 'Richard Hughes'
4th Sep 2017
reviewed by 'Snap'
5th May 2017
reviewed by 'Anonymous'
27th Jul 2012
reviewed by 'Susan'
Opening Hours
Address
Pattinson Estate Agents
20 Bishop Street
Stockton-on-Tees
County Durham
TS18 1SY
0845 1461605
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £126,000 | £140,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 2 | 2 | 0 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 15,2021
Nov 15,2021
4
people found
this helpful
this helpful
Not even worth 1 star, dishonest, unhelpful and slow. Please for your own well being avoid this company. Refused to take any responsibility for misquoting sales fees and an extremely slow legal service from MSP legal services.
Too late now but had I checked first I ...
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Sep 20,2021
Sep 20,2021
3
people found
this helpful
this helpful
Poor very disorganised group... don't bother, clearly the team don't talk, appointments made, clients reassured then hotels booked and paid for only for someone to call 10 minutes later saying circumstances have changed"clearly the staff have actually spoken" saying its off the market... "couldn't organise ...
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Apr 29,2020
Apr 29,2020
0
people found
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Poor service at Stockton. Rent fee was high so went to acorn Lettings. Pattinsons Been playing awkward.
Saying they wouldn't reduce fee for rent. Then when going to acorn reducing the fee then. Too late!...
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Sep 04,2017
Sep 04,2017
7
people found
this helpful
this helpful
This Estate Agent should be shut down.. My only wish is that I had looked at the previous reviews and realised I was making a serious mistake.... Wouldn't know where to begin from dark photo's wrong wording,, Not listened to and it goes on and ...
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Comment on agent fees
For what they did...... Ridiculous!
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May 05,2017
May 05,2017
8
people found
this helpful
this helpful
Disgraceful company took our money for house to be auctioned rang up couple of hours before auction started claimed the house had no interest so auction wouldn't be going ahead, wanted us to drop it to a price we may as well give it away ...
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Jul 27,2012
Jul 27,2012
3
people found
this helpful
this helpful
I sold my house via pattinsons stockton branch using their auction and was very happy with the service via the auction department, impressed with the sale and ease of the selling process...
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Jul 30,2011
Jul 30,2011
5
people found
this helpful
this helpful
I put my house up for sale with Pattinsons as I was relocating due to my job. It was advertised at slightly lower price to attact a quick sale but Pattinsons saw this as a green card to try and offer it to property developers ...
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